Media reports said the airline cancelled about 200 flights on Wednesday and more than 170 on Thursday. The collapse in schedules was driven by a sharp shortage of crew, especially pilots, after new Flight Duty Time Limitation rules came into force last month. These rules mandate longer rest hours, and IndiGo has struggled to adjust its network. Delhi and Mumbai airports saw the highest impact, with dozens of flights cancelled at each location.
IndiGo issued an apology and said the chaos was caused by multiple factors, including technology issues, winter schedules, weather and the new pilot rest norms. The DGCA has opened an investigation into the disruptions and has asked the airline to explain the reasons and submit a plan to stabilise operations.
The BSE has also sought a clarification from InterGlobe Aviation, and the company’s reply is awaited.
InterGlobe Aviation (IndiGo) is amongst the fastest growing low-cost carriers in the world. It had a fleet of 417 aircraft and provided scheduled services to 94 domestic and 41 international destinations as of 30th September 2025.
The company's consolidated net loss widened to Rs 2,582.1 crore in Q2 FY26, compared with net loss of Rs 986.7 crore in Q2 FY25, including the impact of currency movement pertaining to dollar based future obligations. Revenue from operations increased 9.34% YoY to Rs 18,555.3 crore in Q2 Sept 2025, driven by strong operational execution and efficient capacity deployment.