Message from Founder Chairman & CEO
Dear Shareholders,
"FY25 was a year of navigating change with clarity and purpose. We remained
focused on creating impact, driving innovation, and making disciplined investments.
The CPaaS industry in India is operating at a TAM of approximately $1.5-$1.8 Bn and is
growing at a mid-teens. We are seeing volume expansion across channels, though pricing
remains a challenge. Telcos, traditionally infrastructure partners, are now active players
in the enterprise messaging ecosystem. We collaborate with them and, at times, address
overlapping market needs, thus positioning us uniquely to stay ahead. RCS, a recent but
rapidly growing entrant, is emerging as a high-ROI channel, scaling twice as fast as
WhatsApp. We are navigating this evolving landscape by leveraging growth in OTT channels.
In this dynamic environment, our ability to anticipate shifts and execute with
discipline has been key. For the year, we delivered a revenue growth of 2.5%, generated
over Rs.500 Cr in free cash flow (101% of PAT), and surpassed the f1,000 Cr milestone in
cash reserves. Our profitability metrics, EBITDA and PAT were at 17.2% and 12.6%
respectively, along with our efficiency metric of 66% GM- to-EBlTDA conversion, continue
to set industry benchmark. Our balance sheet remains strong, and we are debt-free.
At Tanla, our journey begins with the impact we strive to create for our customers,
solving real problems and delivering value. For us, innovation goes beyond launching new
platforms; it's about reimagining solutions that drive meaningful outcomes. We have a
proven ability to identify greenfield opportunities and successfully monitize them. As the
world embraces AI, we are embedding intelligence into our technology stack and fully
integrating AI/ML into our platforms. To accelerate this transformation, we have appointed
a Chief AI & Data Analytics Officer and continue to invest in top talent.
I strongly believe that customer obsession begins with active listening. Our product
innovation and customer success teams work collaboratively to identify opportunities and
develop tailored, scalable, channel-agnostic solutions that drive high ROI. We respond to
change with agility, developing and deploying solutions that help customers achieve their
aspirations. Over time, we have built 350 unique solutions across multiple channels.
Looking ahead, we remain focused on driving measurable customer success and long-term
value, further strengthened by the addition of a Chief Customer Officer.
We have begun gaining momentum in our global expansion efforts, having signed two telco
partnerships in Southeast Asia for the deployment of MaaP for RCS. Building on this
opportunity, we are accelerating our go-to-market capabilities for RCS adoption,
developing tailored solutions, and collaborating closely with partners and the broader
ecosystem to enable category creation in these markets.
In line with our dividend payout policy, we distributed Rs.161 Cr in dividends. We also
announced our fourth buyback in the last five years, with a buyback size of Rs.175 Cr,
pending shareholders' approval. Over this five-year period, we have returned Rs.900 Cr to
our shareholders through dividends and buybacks.
In FY26, our focus will remain on scaling the platform business, expanding globally,
and attaining leadership in OTT.
Most importantly, I extend my heartfelt thanks to our shareholders, partners, and
employees for their continued and invaluable support. As we embark on the next phase of
our journey, my team and I remain dedicated to making a lasting impact."
Uday Reddy
Founder Chairman & CEO.