MESSAGE
Dear Stakeholders,
As we present our Annual Report for FY 2024-2025, I am proud to reflect
on a year of innovation, customer success and strategic growth at Newgen. The year was
marked by healthy revenue growth, margin expansion and a growing recognition beyond
borders. We continued to anchor our strategic priorities with our core mission of enabling
organizations realise the full potential of digital technology to augment their business
outcomes. Across every vertical, geography and offering, our teams operated with the
intent of adding measurable value, be it through enriching customer experiences,
operational excellence or delivering meaningful insights through intelligent automation.
Our Performance at a Glance
FY 202425 witnessed healthy and broad-based financial
performance. We reported consolidated revenues of H14,869 million, a 20% year-on-year
growth. This performance was supported by robust license revenue growth of 41% and
implementation services growth of 25%, showcasing sustained customer confidence in our
platforms and delivery capabilities. These are expected to generate further downstream
revenues moving forward. Our annuity revenues, comprising ATS/AMC, subscription-based
licenses and support, stood at H8,337 million, which is 56% of our total revenues. These
recurring streams reflect the engagement of our platform and the increasing scale of our
long-term engagements.
Growing Beyond Borders
We continue to broaden our presence across global markets. The
Asia-Pacific region emerged as our fastest-growing geography with 59% YoY revenue growth,
driven by large government and BFSI orders. India and EMEA continued to serve as crucial
pillars, contributing significantly to our revenues. The US business is gaining strategic
momentum and witnessed strong growth of 20% YoY in revenues. We have seen some early
success with deal wins, especially in the insurance sector, during the last quarter of the
year in this region. We expect these early wins to open the door to broader regional
adoption.
We are also enhancing our global delivery capability and brand presence
by expanding our partner ecosystem, working closely with system integrators, consultants,
regional experts and independent software vendors to further scale our reach and impact.
Our diversified presence shields us from geographic risks and strategically positions us
to capitalize on digital transformation mandates across a broad spectrum of markets.
Customer-centric Value Creation
At Newgen, focus on client success continues to be our guiding
priority. Our approach is rooted in delivering end-to-end transformation, not just
functional automation. We continue to nurture long-term relationships that evolve from
single-use cases to multi-platform engagements across business units.
The year witnessed the addition of 62 new logos and a notable
augmentation in the number of high-value clients. We have 87 customers now with billing of
over H50 million in FY 2024-25, up from 65 of the previous fiscal year. This rise in high
value clients reflects deeper trust, heightened platform adoption and our ability to
support the ambitions of our esteemed clientele.
Innovating with Purpose
Innovation continues to be the bedrock of Newgen's strategic
vision. In FY 2024-25, we implemented significant steps in our AI-first roadmap. Building
on our vision of intelligent digital transformation, we embedded advanced AI including
Generative AI, Machine Learning and Large Language Models into the NewgenONE platform, in
order to execute advanced automation, data-driven decision-making and personalised
experiences.
We launched a suite of proprietary AI agents: p LumYn, a growth
intelligence agent for predictive analytics and early warning systems. p Harper, a
conversion intelligence agent for customer engagement and sales acceleration. p Marvin, a
productivity agent that enhances efficiency across application development, process
orchestration and content workflows.
More than mere advancements, these innovations mark a shift in our
ability to anticipate customer requirements and design next-generation cutting-edge
digital experiences.
The Heart of Our Success
At Newgen, our employees continue to be the foundation of everything we
achieve. With a global workforce of 4,600 professionals, our diverse team truly embodies
our values of innovation, ownership and excellence.
We are committed to nurturing talent, leadership capabilities and a
culture of collaboration within our organization. During the year, we welcomed seasoned
professionals across delivery, engineering and go-to-market roles to bolster our execution
capabilities. The honor of being named a Great Place to Work further validates our belief
that organizations succeed when its people feel valued and empowered.
Making a Difference, Together
Our belief at Newgen is centered on scaling responsibly. We hold the
view that technology must serve a higher purpose, one that extends beyond efficiency. We
believe in its utilization to create equity, access and opportunities for all. Our CSR
initiatives remain focused on education, digital literacy and community development.
During the fiscal year, we were honored with the CSR and Sustainability Award 2025 in the
Education category for our sustained dedication towards creating holistic and measurable
impact.
Prepared for the Future
The world is undergoing a digital transformation and we look at it as a
significant opportunity. Across sectors, organizations are redesigning their systems,
services and strategies for a connected and AI-powered future. Newgen is prepared to lead
this transformation by building intelligent platforms, forging deeper relationships and
creating lasting value for all stakeholders.
As we step into FY 2025-26, our focus will be on strengthening our
product leadership, widening our market presence and enhancing our customer value
proposition. I am confident that with our people, partners and purpose driving us forward,
we are well positioned to embark on the next phase of our growth. I would like to take
this opportunity to express my gratitude to our customers, employees, investors and
partners for your sustained trust and confidence in us. The journey ahead is exciting and
I look forward to all that we will achieve together. Warm regards,
Diwakar Nigam
Chairman and Managing Director