Adopting AI in Fintech and Healthcare delivery
OVERVIEW
Building on last year's theme of Lend-Tech and Health-Tech, Virinchi is in the process
of implementing AI technologies in its flagship SaaS platform, Qfund and in
healthcare delivery.
The company reinforced its Machine Learning algorithms for credit scoring and risk
management and deployed Predictive Analytics for loan default prediction, enabling our
customers, the alternative lending institutions, in making enhanced and insightful lending
decisions. The latest version of Qfund with these reinforced AI features aided in gaining
two customers during the financial year under review. This will have a relatively large
positive impact on the revenues and profits in FY 202425 and beyond as the contracts are
long-term in nature. SaaS revenues increased 4.05% to Rs. 127.69 Crore during the year
under review.
During the year, the company started work on Clinical Decision Support System - Right
to Science (RTS) to augment doctor decision making through patient similarity model
development involving a gathering and analysis of clinical and diagnostic data of a large
number of patients over multiple parameters.
Though the external healthcare revenues were lower compared to last year's revenue at
Rs. 119.07 Crore, the adjusted EBITDA strengthened due to the efficient management of
operations.
Patients are investing more in health insurance than ever; in turn, this insurance
coverage is providing them with the incentive to be treated in better hospitals. This is
enhancing the bed utilisation of organised and professional health care providers.
At Virinchi, we see an attractive market opportunity emerging: the country is
extensively underpenetrated for organised corporate health care across the country; this
under-penetration is evident along eastern India. As a forward-facing company, our
objective is to invest in urban clusters along the eastern coast, moving in a contiguous
manner and capitalising on our growing brand recall.
At Virinchi, we are optimistic of commissioning our 100-bed oncology heath care
facility during FY 202526. This facility in Hyderabad will capitalise on the following
advantages: it is contiguous to the company's flagship Banjara Hills health care facility;
its dedicated oncology focus addresses a growing social priority; a singular vertical will
help develop the facility into a centre of excellence that attracts the best
professionals; by the nature of its focus, the facility is expected to deepen
specialisation over general health care facilities, resulting in superior outcomes.
The Vizag facility would be commissioned once the Oncology facility at Banjara Hills is
up and running. When you put these two expansions together, you get a Virinchi that is
likely to grow its bed count across the next two years and emerge as a 1100-bed health
care organisation. This is expected to enhance the company's scale to be among the ten
largest corporate health care companies in the country, enhancing visibility, talent
access and quicker ramp up in new centres of the company's presence.
At Virinchi, the key to enhancing the profitability of these facilities lies in the
company's contrarian approach.
One, the company's approach to acquiring new facilities has been asset-light (leasing),
ensuring that the Balance Sheet remains underborrowed.
Two, the company invested these facilities with digital interventions, pricing patients
with an advanced experience without compromising the personal touch. We believe that this
combination - digital yet humane - has emerged as our most effective calling card.
Three, the company's omnichannel approach will comprise a complement of its
brick-and-mortar approach with its telemedicine facility. In an India that is extensively
under-penetrated for organised health care, there will be a premium in reaching out to
doctors across distances connected through a robust video engagement that makes it
impossible for the health care facility to service patients from outside the city of its
presence.
We see attractive headroom in this regard: there is only one organised omni-channel
service provider in the country, providing an attractive opportunity for a committed
health care company like Virinchi.
We believe that this approach will do four things for our health care business: it will
strengthen our brand in locations where we are not present, seeding our brand in those
markets for a time when we may enter that location with a brick and mortar presence; it
will empower us towards asset-lightness where we deliver a superior Return on Knowledge
and Return on Brand. Further, it will strengthen our competence in addressing patients
from across regions by cutting across cultural and language barriers, building our
multi-regional personality besides deepening our service orientation using digital
technologies and strengthening our brand recall as a technology-driven organisation.
The enhanced use of technology will accelerate patient recovery and make it possible
for them to be discharged around shorter tenures. This will enhance our respect in the
following ways: It will strengthen our recall as patient-focused and widen our prospective
patient reach leading to superior capacity utilisation; it will generate attractive
billings within shorter time frames (strengthening our capital efficiency). We are
optimistic that the synergistic play from the above factors will enhance overall value
from this business.
In view of these intiatives, I am optimistic that Virinchi is poised to post a sharp
increase in revenues around attractive margins in FY 202425, enhancing value in the hands
of all those who own shares in our Company.
Satyanarayana Vedula |
Vice Chairman & Executive Director |