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BSE Code : 500875 | NSE Symbol : ITC | ISIN : INE154A01025 | Industry : Cigarettes |


Directors Reports

For the Financial Year Ended 31st March, 2025

SOCIO-ECONOMIC ENVIRONMENT

Global growth slowed down from 3.5% in 2023 to 3.3%1 in 2024 and remained appx. 40 bps below long-term trend rate 2. Amongst Advanced Economies which grew at 1.8% (Vs. 1.7% in 2023), uptick in EU (0.9% in 2024 Vs. 0.4% in 2023) was offset by a relatively slower pace of growth in US & Japan. Emerging Markets & Developing Economies grew at a subdued rate of 4.3% (Vs. 4.7% in 2023), largely due to structural weakness in China. Rising geopolitical tensions, evolving global trade dynamics and extreme weather events have rendered the global macroeconomic environment highly uncertain and volatile. Aggregate global economic growth, as per recent IMF estimates, is expected to decelerate sharply by 50 bps to 2.8% in 2025. Advanced Economies are expected to grow at a slower pace of 1.4% with US GDP growth projected to decelerate by 100 bps to 1.8% in 2025. Growth in Emerging Markets and Developing Economies is estimated to decelerate by 60 bps to 3.7% in 2025. India continues to remain the fastest growing large economy in the world - a relatively bright spot amidst the challenging global operating environment. The pace of growth, however, moderated from 9.2% in FY 2023-24 to 6.5% in FY 2024-25. While headline inflation (CPI) remained within the RBI's target range at 4.6%, food inflation witnessed a sharp uptick (FY 2024-25: 7.3% YoY). The impact of inflationary pressures on household savings weighed on consumption expenditure, particularly in urban markets; however, demand in rural markets was relatively resilient. The weakness in consumption was reflected, inter alia, in the muted volume growth of the FMCG sector.

1 IMF WEO April '25

2 Average Global Real GDP growth from 2010 to 2019

While growth in Industry witnessed deceleration at 5.6% (Vs. 10.8% in FY 2023-24), Services sector grew at 7.3% and the Agri sector witnessed an uptick at 4.6% (Vs. 2.7% in FY 2023-24).

India's macro-economic variables are expected to remain stable in the year ahead, with GDP growth for FY 2025-26 expected to be appx. 6.5%. Consumption expenditure is expected to pick up progressively led by continued recovery in rural demand backed by a good monsoon, along with improvement in urban demand as inflation stabilises and tax cuts announced in the

Union Budget boost disposable incomes. The cumulative impact of pick-up in capex in the second half of FY 2024-25 and front loading of Government capex outlay in FY 2025-26, along with interest rate cuts and liquidity support from RBI, would also be supportive of growth. The Indian economy is poised to grow rapidly in the years ahead driven by structural factors such as a favourable demographic profile, increasing affluence, rapid urbanisation, accelerated digital adoption and the entrepreneurial spirit of its people. Government of India's thrust on strengthening the country's physical and digital public infrastructure, focus on enhancing the competitiveness of the manufacturing sector, indirect/direct taxation and financial sector reforms, along with measures to promote ease of doing business, are expected to power the economy going forward. While higher capital expenditure outlays and focus on infrastructure are expected to drive growth and competitiveness of domestic manufacturing, focus on agri-related schemes is expected to boost farmers' welfare and rural consumption demand, spurring a virtuous consumption-investment-employment cycle.

Policy interventions focused on supporting sustainable livelihoods and fostering inclusive growth remain critical in sustaining and accelerating India's economic growth path.

Structural support would need to be provided to sectors with potential for large economic-multiplier impact. In this regard, the development of robust domestic agri and wood-based value chains hold special importance in the Indian context, given their enormous potential to contribute to national objectives.

India is amongst the leading producers in the world of several agri-commodities, including milk, rice, wheat, sugarcane, cotton, pulses, spices and fruits & vegetables. India's agri exports have witnessed strong performance in recent years; touching a peak of US$ 53 billion in FY 2022-23, moderating to US$ 50 billion in FY 2024-25 due to trading restrictions on agri-commodities amidst concerns over food security and inflation on the back of geopolitical tensions and climate emergencies. However, India's share of global agri-trade remains low at only about 3%. Enhancing agricultural productivity and value addition to international standards, while simultaneously improving market linkages, remain critical to enhance competitiveness of the agri sector and drive significant increase in farmers' income.

The increasing severity and frequency of extreme weather events such as droughts and floods pose enormous threats to the farm sector, making it imperative to strengthen climate resilience and adaptability of the agri-food sector. An exponential increase in crop production and productivity, backed by climate smart agriculture, will be critical in meeting the growing needs of an increasing population as also in mitigating the potential risks. Evolving consumer preferences are also driving a shift towards nutritious and sustainably sourced food products. These developments accentuate the need to enhance the competitiveness of agri value chains to cater to the fast-evolving market requirements. India, with its tremendous strengths in this sector, has a unique opportunity to play a leading role in this global transition and in forging an eco-system of sustainable, regenerative and climate smart agriculture.

Inthisregard,theGovernment'sfocusonpromotingFarmer Producer Organisations (FPOs) holds immense potential to catalyse agricultural transformation by leveraging economies of scale, enabling sustainable agriculture, supporting market-led production and creating larger market access. Government interventions encouraging private and public investment in post-harvest activities including aggregation, modern storage, efficient supply chain, primary and secondary processing, marketing and branding, along with measures to harness the power of agri-tech across the agri value chain are steps in the right direction and will go a long way in unlocking the full potential of the agri sector.

Your Company has adopted targeted collaborative models to multiply the scale and impact of its agri and rural interventions. This collaborative approach, as opposed to a traditional transactional approach, can contribute meaningfully towards building next generation agriculture that is climate resilient and capable of supporting gainful livelihoods. Digitalisation of agriculture also offers the potential to increase productivity and foster structural changes across the value chain thereby enabling efficient use of resources. Your Company had launched

ITCMAARS (Metamarket for Advanced Agriculture and Rural Services), that combines the power of cutting-edge digital technologies with NextGen agri practices. This initiative continues to be scaled up rapidly and currently covers over 2.1 million farmers and over 2,050 FPOs, across 11 states and over 18,000 villages. This ‘phygital' ecosystem continues to empower the farming community and FPOs by delivering personalised and dynamic advisory services as well as hyperlocal offerings including market linkages, agri inputs and credit enablement. Further details on this transformative initiative are provided in the Agri Business section of this report.

It is pertinent to note that a substantial quantum of food is wasted along the chain in India, depending on the season and the inherent perishability of the crop. Higher levels of food processing in the economy can create a much larger pull for quality agri-commodities, thereby reducing farm wastages and raising farm incomes. This would require focused investments in developing product-specific climate-controlled infrastructure as well as in branded products that benefit large agri-value chains. Corporate participation is essential not only to invest in requisite infrastructure, but also to provide assured market linkages to farmers. A strong focus on India's food processing sector can play a pivotal role in catalysing a large multiplier effect, leading to significant incomes and sustainable management of food inflation.

Similarly, the Agro-forestry sector, as a source of raw material for wood-based industry, is woefully constrained by policies that not only impede job creation in India but also promote avoidable imports. There is a need for appropriate policy interventions and regulatory changes at national level to utilise full potential of agro forestry in the country.

Your Company's interventions across operating segments are aligned to the national priorities of enhancing competitiveness of Indian agriculture and industry, generating large-scale employment opportunities and supporting sustainable livelihoods, driving import substitution, creating national brands to maximise value capture in India, increasing Indian agri exports and promoting sustainable business practices. For instance, ‘ITC Mission Millets', which leverages enterprise strengths in agriculture, food and hospitality to implement multi-dimensional interventions in this area, has resulted in significant increase in awareness and demand for millets. Investments made by your Company continue to be guided by the national objectives of ‘Make in India' and ‘Doubling Farmers' Income' and the overarching theme of ‘Aatma Nirbhar Bharat' that seeks to make the country stronger, resilient and more competitive. As reported in earlier years, your Company's collaboration with NITI Aayog, aimed at boosting agricultural and allied activities in 27 Aspirational Districts across eight states, started in July 2022. The multi-year project covering a wide range of activities, was successfully completed in the first quarter of the year, with the Government taking forward the farmer capability modules and the design elements of model villages promoted by your Company. The farmer training modules prepared by your Company are now being used by district Krishi Vigyan Kendras (KVKs) in all 27 districts. During the year, the KVKs themselves trained over 3,500 Government agricultural department officials who in turn cascaded the training in jobcreation,enhancedrural over 9,500 villages. Agricultural departments are promoting 1,350 hub villages in these districts for demonstration of best practices. Your Company is working towards developing community institutions, promoting women agriculturists, facilitating cadre of women service providers like Pashu Sakhis, Yojana Sakhis, and Krishi Sakhis and fostering nano and micro entrepreneurship through Agri-Business Centres and Self-Help Groups. Custom hiring centres for farm mechanisation, post-harvest product management infrastructure and community managed seed banks for self-reliance in quality seed material are also being facilitated. Environmentally sustainable farm practices, including zero-till sowing of wheat, direct seeding of rice, micro-irrigation and watershed development, continue to be promoted. Your Company had earlier collaborated with CGIAR's ‘Climate Change and Food Security Programme' to create a template for Climate Smart Villages (CSVs), under the Climate Smart Agriculture (CSA) programme. The template has since been further strengthened by your Company basis the field experiences and now covers over 7,000 villages across 12 states covering over 21.80 lakh acres, supporting farmers in the management of risks arising from erratic weather events. Including the acreage in CSVs, the Climate Smart Agriculture (CSA) programme now covers over 31.70 lakh acres in 19 states. Further, as per the studies done by reputed ICAR - Agricultural Technology Application Research Institute, Kanpur, the CSA practices promoted in Rice and Wheat crops together have demonstrated reduction of costs up to 21%, improvement in yields up to 8% and consequently, increase in incomes up to 23% as compared to conventional practices. In Kapurthala District, Punjab, your Company under its flagship programme of ‘ITC Mission Sunehra Kal' has, over the last seven years, implemented solutions that have effectively substituted the burning of paddy stubble by farmers. During the year, the programme covered nearly 2.84 lakh acres with appx. 96% of the area (2.73 lakh acres) witnessing total stoppage of stubble burning, thereby avoiding appx. 2.14 lakh tonnes of carbon release into the atmosphere.

Although India accounts for appx. 18% of the world population, its share of natural resources is disproportionately low with only 2% of global land mass, 4% of freshwater resources and 2% of forest resources. It is more critical than ever before to redouble efforts, both at the national and corporate level, to fashion strategies that foster sustainable, equitable and inclusive growth. It is your Company's belief that businesses can bring about transformational change by pursuing innovative business models that synergise the creation of sustainable livelihoods and the preservation of natural capital while enhancing shareholder value. This ‘Triple Bottom Line' approach to creating larger ‘stakeholder value', as opposed to merely focusing on uni-dimensional ‘shareholder value' creation, is the driving force that defines your Company's sustainability vision and its growth path into the future. Your Company is a global exemplar in ‘Triple Bottom Line' performance. The focus on creating unique business models that generate substantial livelihoods across the value chains has led to your Company's Businesses supporting nearly nine million sustainable livelihoods, many of whom belong to the weaker sections of society.

Your Company sustained its ‘AA' rating by MSCI-ESG for the seventh successive year - the highest amongst global tobacco companies. Based on its ESG score as assessed byS&PGlobalCorporateSustainabilityAssessment(CSA), your Company has also been included in the Dow Jones

Sustainability Emerging Markets Index for the fifth year in a row a reflection of being a sustainability leader in the industry and a recognition of its continued commitment to people and planet. Your Company is a pioneer in the green building movement, with 17 buildings having received Platinum certification by USGBC (US Green Building Council)/IGBC (Indian Green Building Council). To continuously reduce your Company's energy footprint, green features continue to be integrated in all new and old constructions including manufacturing units, warehouses and office complexes.

In addition, your Company is spearheading the implementation of Alliance for Water Stewardship (AWS) Standard which is a credible, globally recognised framework for ensuring sustainable water management within the wider water catchment context. The Kovai unit of your Company is the first site in India and the firstpaper mill in the world to achieve the highest Platinum rating under the ‘Alliance for Water Stewardship Standards'. During the year, two of your Company's units received the

AWS Platinum level certification. Till date, nine units of your Company have achieved Platinum level certification under the AWS Standard. Your Company is in the process of implementing the AWS Standard at other units in high water stress areas and will progressively obtain AWS certification for these sites.

Your Company continues to pursue a low carbon growth strategy through extensive decarbonisation programmes across its value chains whilst also developing adaptation plans across its sites. Your Company is the only enterprise in the world of comparable dimensions to have achieved and sustained the three key global indices of environmental sustainability of being

‘water positive' (for 23 years), ‘carbon positive' (for 20 years), and ‘solid waste recycling positive' (for 18 years). With its bold Sustainability 2.0 agenda, your Company is setting the bar even higher and remains committed to making a meaningful contribution across all the three sectors of the economy – Agri, Manufacturing and Services. Further details on this subject are available in the Sustainability 2.0 section of this Report.

FINANCIAL PERFORMANCE

Your Company delivered a resilient performance during the year amidst a challenging macroeconomic and operating environment.

– The FMCG-Others Segment delivered a resilient performance amidst weak demand conditions and heightened competitive intensity. Further, the impact of sharp escalation in key input costs, viz. edible oil, maida, potato, cocoa, packaging inputs especially in the second half of the year, exerted pressure on margins, which was partially offset through focused cost management interventions, judicious pricing actions and premiumisation. Competitive marketing and trade investments were sustained during the year despite heightened inflationary pressures towards supporting growth and market standing.

– In the FMCG-Cigarettes Segment, strategic portfolio/market interventions continued to be made, with focus on competitive belts and to counter illicit trade, to drive volume-led growth and reinforce market standing. Differentiated and premium offerings continue to perform well. Severe cost escalation in leaf tobacco was partially mitigated through mix enrichment.

– The Agri Business Segment delivered robust performance during the year. The value-added agri portfolio recorded strong growth driven by scale up of exports of spices and coffee. While operations remained constrained due to continuation of trading restrictions on certain agri-commodities, the Business demonstrated execution agility in leveraging opportunities in rice exports in the second half of the year when restrictions were eased. Strong customer relationships and focus on new business development aided strong growth in leaf tobacco exports. Superior grade/crop mix and strategic cost management initiatives enabled expansion in margins, despite steep escalation in green leaf tobacco costs.

– The Paperboards, Paper & Packaging Segment continued to witness a challenging operating environment, with low-priced Chinese and Indonesian supplies in global markets including India, soft domestic demand conditions, leading to subdued realisations. Segment margins were impacted by the unprecedented surge in wood costs. The Business continued to sharpen focus on portfolio augmentation, export customer/market development and structural cost management to mitigate near term challenges, while enhancing resilience for the future. The Packaging and Printing Business continues to be acknowledged as a ‘first choice packaging partner' by several reputed

FMCG companies in the country for providing superior and cost-effective packaging solutions. The Business continues to aggressively pursue new business development across various segments.

Continuing Operations: In FY 2024-25, Gross Revenue and EBITDA stood at Rs 73464.55 crores and Rs 24024.83 crores respectively. Profit Before Exceptional items and Tax at Rs 26000.86 crores, grew by 1.4% over previous year. Profit After Tax grew by 0.9% to Rs 20091.85 crores (previous year Rs 19910.23 crores). Earnings Per Share for the year stood at Rs 16.07 (previous year Rs 15.98).

Discontinued Operations: Pursuant to the Scheme of Arrangement (‘the Scheme') amongst your Company and ITC Hotels Limited (‘ITCHL') and their respective shareholders and creditors for demerger of the Hotels Business of your Company into ITCHL, which became effective from 1st January 2025, the Hotels Business (along with all assets and liabilities thereof, excluding ITC Grand Central, Mumbai) and the investments held by your Company in Hospitality entities 3, have been transferred to ITCHL on a going concern basis. Accordingly, the operations of the Hotels Business of your Company (excluding ITC Grand Central, Mumbai) have been classified as ‘Discontinued Operations' for the year ended 31st March, 2025.

– The Hotels Business posted its highest ever Revenue and operating profits on the back of strong growth in RevPar, for the 9 months ended 31st December 2024. The Profit Before Exceptional items and Tax for the 9 months ended 31st December 2024 stood at Rs 572.52 crores (Rs 445.04 crores for the same period in previous year; Rs 691.22 crores for FY 2023-24).

Profit After Tax from Discontinued operations for FY 2024-25 stood at Rs 15103.76 crores (previous year Rs 511.74 crores), including an exceptional gain on demerger of Rs 15163.06 crores (FY 2023-24 - Rs 7.57 crores). Refer Note 29(x) to the financial statements.

Overall ProfitAfter Tax for FY 2024-25 (including Profit from Discontinued Operations) stood at Rs 35195.61 crores (previous year Rs 20421.97 crores). Total Comprehensive Income for the year stood at Rs 34266.23 crores (previous year Rs 22703.03 crores).

The Directors of your Company are pleased to recommend a Final Dividend of Rs 7.85 per share for the financial year ended 31st March, 2025. Together with the Interim Dividend of Rs 6.50 per share paid on 7th March 2025, the total Dividend for the financialyear ended 31st March, 2025 amounts to Rs 14.35 per share (previous year Dividend of Rs 13.75 per share). Total cash outflow on account of Dividend (including Interim Dividend of Rs 8133.11 crores paid in March 2025) will be Rs 17956.69 crores.

3 Fortune Park Hotels Limited, Bay Islands Hotels Limited, Landbase India Limited, WelcomHotels Lanka (Private) Limited, Srinivasa Resorts Limited, International Travel House Limited, Gujarat Hotels Limited and Maharaja Heritage Resorts Limited

VALUE-ADDEDANDCONTRIBUTIONTOEXCHEQUER

Over the last five years, the Value-Added by your

Company, i.e., the value created by the economic activities of your Company and its employees, aggregated over Rs 315000 crores, of which over Rs 211000 crores accrued to the Exchequer.

Including the share of dividends paid and retained earnings attributable to government owned institutions, your Company's contribution to the Central and State Governments represented appx. 75% of its Value-Added during the year.

Your Company has, over the years, consistently ranked amongst the Top 3 Indian corporates in the private sector in terms of Contribution to Exchequer.

FOREIGN EXCHANGE EARNINGS

Your Company continues to view foreign exchange earnings as a priority. All Businesses in your Company's portfolio are mandated to engage with overseas markets with a view to testing and demonstrating international competitiveness and seeking profitable opportunities for growth. Foreign exchange earnings of the ITC Group over the last ten years aggregated nearly US$ 9.5 billion, of which agri exports constituted appx. 60%. Earnings from agri exports, which effectively link small farmers with international markets, are an indicator of your Company's contribution to the rural economy.

During FY 2024-25, your Company and its subsidiaries earned Rs 10445 crores in foreign exchange. The direct foreign exchange earned by your Company amounted to Rs 7708 crores, mainly on account of exports of agri-commodities. Your Company's expenditure in foreign currency amounted to Rs 3426 crores, comprising purchase of raw materials, spares and other expenses of Rs 3280 crores and import of capital goods of Rs 147 crores.

PROFITS, DIVIDENDS AND RETAINED EARNINGS

(Rs in crores)

PROFITS

2024 - 25 2023 - 24

a) Profit before exceptional items and tax from continuing operations

26000.86 25632.12

b) Exceptional Items (refer note 29 (i) to the Standalone Financial Statements)

527.96

c) Profit before tax from continuing operations

26528.82 25632.12

d) Tax expense

– Current Tax 5990.17 5516.91
– Deferred Tax 446.80 204.98

e) Profit for the year from continuing operations

20091.85 19910.23

f) Profit for the year from discontinued operations

15103.76 511.74

g) Profit for the year (e + f)

35195.61 20421.97

h) Other Comprehensive Income

(929.38) 2281.06

i) Total Comprehensive Income

34266.23 22703.03

STATEMENT OF RETAINED EARNINGS

a) At the beginning of the year

34488.10 33687.70

b) Add: Profit for the year

35195.61 20421.97

c) Add: Other Comprehensive Income (net of tax)

(23.66) (17.18)

d) Add: Transfer from Share Options Outstanding Account on lapse

1.00 1.67

e) Less: Dividends

– Final Dividend of Rs 7.50 (2024: Rs 6.75) per share

9363.54 8388.91

– Special Dividend of Nil (2024: Rs 2.75) per share

3417.70

– Interim Dividend of Rs 6.50 (2024: Rs 6.25) per share

8133.11 7799.45
– Income Tax on Dividend paid (refund) (19.45)

f) Less: Transfer to General Reserve

4448.06

g) At the end of the year

47735.79 34488.10

FMCG CIGARETTES

Your Company's leadership position in the cigarette industry continues to be driven by its unwavering focus on nurturing a future-ready portfolio of world-class products anchored on its integrated seed to smoke value chain, superior consumer insights, robust innovation pipeline and world-class product development capabilities. The Business continues to make strategic portfolio and market interventions, with focus on competitive belts and to counter illicit trade, to drive growth and reinforce market standing. Differentiated variants and premium segment continue to perform well leveraging mainstream trademarks & innovation. These interventions, coupled with the recent stability in taxes enabling some claw back of volumes from illicit trade, resulted in volume led growth during the year.

A punitive and discriminatory taxation / regulatory regime over the years has led to significant for the legal cigarette industry in the country. The recent stability in taxes coupled with deterrent action on illegal and contraband cigarettes, has helped the legal industry in partially recovering its lost volumes, leading to higher demand for Indian tobaccos and bolstering revenue to the exchequer from the tobacco sector.

Your Company continues to counter illicit trade and reinforce market standing by fortifying the product portfolio through innovation, democratising premiumisation across segments and enhancing product availability backed by superior on-ground execution. The recent amendment to the Central Goods and Services Tax Act, 2017, to include an enabling provision for implementing ‘Track and Trace' mechanism, is also expected to strengthen the efforts of enforcement agencies towards controlling illicit cigarette trade. The year continued to witness steep increase in the prices of leaf tobacco, which was partly mitigated through a combination of product mix enrichment, strategic cost management and judicious pricing actions. During the current crop year, global supply chains are normalising, leading to moderation in leaf tobacco prices after a sharp increase over the last couple of years.

The Business also strengthened its presence in focus markets with the launch of several differentiated offerings across segments leveraging its institutional strengths, demonstrating agility in responding to evolving market dynamics. Several innovative variants have been introduced recently under the ‘Classic', ‘Gold Flake', ‘American Club' and ‘Flake' trademarks amongst others. Your Company has further strengthened its direct reach in target markets across trade channels and also augmented the stockist network to service rural and semi-urban markets efficiently. Your Company's investments towards building a differentiated portfolio coupled with agile and last mile focused micro market execution capabilities augur well for the future. Globally, cigarettes constitute the dominant form of tobacco use. In the Indian context, tobacco use comprises a diverse range of chewing and smoking formats that are available at multiple price points consequent to punitive and discriminatory taxation on cigarettes. While India is the world's second largest consumer of tobacco, legal cigarettes constitute only 10% of overall tobacco consumption in India, as against a global average of 90%. It is pertinent to note that India accounts for less than 2% of global cigarette consumption despite having 18% of the world's population - making India's per capita cigarette consumption amongst the lowest in the world.

Over the years, high and discriminatory taxes on Cigarettes, while aimed at reducing consumption, have had unintended consequences of fuelling the growth of smuggled and domestically manufactured tax-evaded cigarettes, causing a shift to other lightly taxed/tax-evaded forms of tobacco products, comprising illicit cigarettes, bidi, chewing tobacco, gutkha, zarda, snuff, etc. Consequently, while the share of legal cigarettes in total tobacco consumption has declined from 21% in 1981-82 to a mere 10%, aggregate tobacco consumption in the country has increased over the same period. Despite accounting for 1/10th of the tobacco consumed in the country, duty-paid cigarettes contribute more than 4/5th of the revenue generated from the tobacco sector.

Taxes on cigarettes in India remain one of the highest in the world as depicted in the chart:

Taxes on cigarettes in India are multiple times higher than in developed countries viz. 14x of USA, 7x of Japan, 6x of Germany and so on. Further, the same is also substantially higher than that in neighbouring countries.

It may also be noted that India's per capita cigarette consumption is amongst the lowest in the world and is significantly lower compared to that of China, Japan, USA, UK and even neighbouring countries such as Bangladesh and Pakistan.

Historically, steep increases in taxation have adversely impacted tax collections and legal cigarette volumes, while a stable tax regime has led to buoyancy in tax collections as evidenced in the table below:

Period

Increase in Tax Rate Increase in Tax Revenue Collection
FY 2012-13 to FY 2016-17 (CAGR) 15.7% 4.7%

Apr 2018 to Jan 2020 over Jul 2017 to Mar 2018

10.2%

Oct 2020 to Mar 2021 over Aug 2019 to Jan 2020

13.0% 1.8%
FY 2020-21 to 2022-23 (CAGR) 16.0%

Punitive taxes on the legal cigarette industry in earlier years have resulted in rapid growth of illicit cigarette trade – making India the 4th largest illicit cigarette market globally according to Euromonitor estimates. Over the years, this has created attractive tax arbitrage opportunities for unscrupulous players indulging in illicit cigarette trade accounting for about 1/3rd of the legal industry.

During the year, there were extensive media reports on the multitude of cases of evasion of taxes/duties by dealers in illicit cigarettes which were unearthed by raids conducted by Directorate of Revenue Intelligence (DRI) and other enforcement agencies. ‘Illicit markets:

A Threat to Our National Interests', a study published by FICCI-TARI in September 2022, noted that

"The consumption of illegal cigarettes in India has increased, signalling a shift from legal products to cheaper substitutes or illicit products, which have no or little tax element in them. When taxes are raised beyond a certain optimum level, consumers gravitate towards cheaper alternatives or illicit supplies, which are normally smuggled or tax evaded goods". It is estimated that illicit trade causes an annual revenue loss of appx. Rs 21000 crores to the Exchequer. With respect to other tobacco products as well, the revenue losses are significant e about 68% 4 of the total tobacco consumed in the country remains outside the tax net.

The Directorate of Revenue Intelligence (DRI), in its report "Smuggling in India 2023-24" acknowledges the high incidence of taxes in India providing opportunities for illicit trade of cigarettes. The report states: "Cigarette smuggling in India has become a growing concern, posing serious challenges to the public health, the economy, and law enforcement. With high domestic taxes and import duties on tobacco products, intended to curb tobacco consumption and safeguard public health, smuggling has become a profitable venture of criminal networks. The illegal trade in cigarette not only undermines government policies aimed at reducing tobacco use but also results in significant revenue loss".

Tobacco control measures in India have ranked amongst the most stringent in the world from the time of enactment of the Cigarettes (Regulation of Production, Supply and Distribution) Act, 1975, to the present. India is also one of the few countries where tobacco products are regulated across the value chain – from their manufacture to sale to consumers. The Cigarettes and Other Tobacco Products (Prohibition of Advertisement and Regulation of Trade and Commerce, Production, Supply and Distribution) Act, 2003 (COTPA) requires cigarette packages to display the statutorily mandated pictorial and textual warnings covering 85% of the surface area of the packet - one of the largest in the world. It is pertinent to note that smuggled international brands of cigarettes do not bear any of the pictorial or textual warnings mandated by Indian laws or, bear much smaller pictorial/textual warnings as per the tobacco laws of the countries from where these cigarettes originate. As reported in prior years, findings from research conducted by

IMRB International, an independent market research organisation, show that the lack of pictorial warnings on

4 Report on the impact of current tax framework on the tobacco sector in India and suggestions for its improvement - 2014, by ASSOCHAM and KPMG. sinc

packets of smuggled international brands of cigarettes or their diminutive size creates a perception in the consumers' mind that these illicit cigarettes are ‘safer' than domestic duty-paid cigarettes that carry the 85% pictorial warnings. The combination of low prices to consumers due to tax evasion and the misleading perception created by the absence of statutory pictorial warnings provides significant buoyancy to illicit cigarette volumes.

India is among the top three tobacco growing countries in the world. Tobacco plays a significant role in the Indian economy on account of its considerable contribution to the agricultural, industrial and export sectors 5. Illicit cigarette trade also has a deleterious impact on farmers and farm workers engaged in the tobacco value chain.

It may be noted that several major tobacco producing countries, including the USA, have established regulatory frameworks taking into consideration the economic interests of their tobacco farmers. The punitive and discriminatory taxation & regulatory regime on cigarettes in India over the years, has adversely affected the livelihood of Indian tobacco farmers with corresponding gains to those countries that have opted for moderate and equitable tobacco regulations. These developments coupled with lower export incentives in India and relative weakness of currencies in certain competing geographies have, in the past, had a debilitating impact on millions of livelihoods, dependent on the tobacco value chain in India. However, recent stability in taxes on cigarettes backed by deterrent actions of enforcement agencies has enabled the legal cigarette industry to partially combat illicit trade and claw back volumes, thereby improving demand for Indian tobaccos. As reported in earlier years, your Company and several other stakeholders had challenged the validity of the pictorial and textual warning covering 85% of the surface area of the packet prescribed under COTPA.

5 Report on Tobacco Control in India, Ministry of Health & Family Welfare, GoI, 2004 (Jointly supported by Centers for Disease Control and Prevention, USA and the World Health Organisation).

The Honourable Karnataka High Court, by its judgement in December, 2017, held the 85% pictorial warnings to be factually incorrect and unconstitutional. Upon Special

Leave Petitions filed by the Government and others, the Honourable Supreme Court has stayed the judgment of the High Court. The cases are pending before the Honourable Supreme Court. The extremely stringent regulations along with the discriminatory and steep taxation on cigarettes have had numerous negative, albeit unintended repercussions.

These include:

– rapid growth in illicit cigarette volumes, which resulted in sub-optimisation of the revenue potential of the tobacco sector and significant

It is estimated that on account of illicit cigarettes alone, revenue loss to the Government is appx. Rs21000 crores per annum. – widespread availability of illicit cigarettes and other tobacco products of dubious quality and hygiene to consumers at extremely affordable prices. As a result, despite accounting for 1/10th of the tobacco consumed in the country, duty-paid cigarettes contribute more than 4/5th of the revenue generated from the tobacco sector.

– a large component of tobacco consumption in the country, aggregating around 68%, remaining outside the tax net. – persistent negative impact on the livelihood of tobacco farmers and others dependent on tobacco. Studies by the Central Tobacco Research Institute (CTRI) indicate that on account of agro-climatic conditions, there is no equally remunerative alternate crop that can be grown in the FCV tobacco growing regions of the country.

Your Company continues to engage with policy makers for a framework of pragmatic, equitable, non-discriminatory, evidence-based regulations and taxation policies that balance the economic imperatives of the country and tobacco control objectives, cognising for the unique tobacco consumption pattern in India. Stability in taxes is critical to address the interests of all stakeholders of this industry, including tobacco farmers, consumers and the Exchequer. Manufacturing facilities of the Business continue to set new benchmarks in the areas of quality, sustainability, supply chain responsiveness and productivity, driven through investments in new technology induction, digital technologies, innovation, and ensuring product & process excellence. Cutting-edge technologies in the areas of Industry 4.0 and Data Sciences are being leveraged to build a smart manufacturing environment of connected systems. These initiatives, coupled with innovative capabilities, in-house design and development expertise, have further improved the speed-to-market for launch of new and differentiated offers of the Business. It is extremely satisfying to report that your Company continues to be recognised for its operational excellence. The Bengaluru, Pune and Munger units won the ‘Apex Prize for Operational Excellence' at the Integrated Manufacturing Excellence Initiative (IMExI) Awards organised by Kaizen Hansei Institute, a wing of Kaizen Institute of India.

In line with your Company's commitment to the ‘Triple Bottom Line' philosophy, the Business continued to focus its efforts for resource conservation and adoption of best-in-class technologies and processes. Sustainability initiatives of the Business continue to receive industry recognition, with the Kidderpore unit receiving the ‘National Energy Leader Award' at the CII National Award for Excellence in Energy Management, and the Munger Unit being awarded the ‘Winner' Award under the Best

Energy Efficient Organisation (Large Sector) at the CII National Energy Efficiency Circle Competition.

The 21 MW wind farm in Karnataka received the ‘Best Performing Wind Farm Award' from Indian Wind Power Association in its geographical zone. Additionally, the Pune unit secured the coveted ‘Sarvashreshtha Suraksha Puraskar' awarded by National Safety Council of India demonstrating its commitment to safety.

As a testimony to the success of digital initiatives on HR practices, the Business was honoured with the prestigious CII National HR Award for Excellence in Digital Practices.

Your Company remains well positioned to fortify its market standing in the legal cigarette industry, leveraging its superior strategies, integrated seed to smoke value chain, future-ready portfolio, robust innovation pipeline, cutting-edge manufacturing & digital technologies and best-in-class execution capabilities. A stable and equitable taxation & regulatory regime remains critical to enable the legal cigarette industry to claw back volumes from illicit trade, as also borne out by recent experience.

FMCG – OTHERS

The FMCG - Others Segment delivered a resilient performance amidst subdued demand conditions and significant increase in competitive intensity from local/regional players. Costs of several major inputs such as edible oil, wheat, maida, potato and cocoa witnessed sharp escalation, especially in the second half of the financial year, weighing on margins. The inflationary pressures were partially mitigated through focused cost management, portfolio premiumisation, supply chain agility, digital interventions and calibrated pricing actions. Trade and marketing investments were sustained at competitive levels during the year towards supporting growth and market standing. Additionally, the Notebooks portfolio was impacted by sharp deflation in paper prices on account of cheap imports of paper, leading to heightened competitive intensity with opportunistic play by local/regional brands. Your Company's FMCG Businesses recorded Segment Revenue of Rs 21981.57 crores (previous year Rs 20966.83 crores), with Segment EBITDA at Rs 2163.92 crores (previous year Rs 2338.50 crores). A consumer-centric approach, driven by purpose-led brands, a future-ready portfolio including value-added adjacencies and agility in execution backed by smart omni-channel capability and excellence in supply chain, remains at the core of your Company's strategy to rapidly scale-up the FMCG Businesses. Across your Company's FMCG Businesses, the power of digital is being leveraged to drive superior consumer insights & innovation, deepen consumer engagement and enhance brand loyalty. Strategic interventions continue to be made towards delivering delightful brand experiences seamlessly using an ‘Always On' approach across touchpoints through personalised journeys mapped to individual needs, preferences and context. Your Company continues to leverage deep consumer insights and cutting-edge R&D capabilities to address present and emergent consumer need spaces. Over 100 new products anchored on the vectors of Health & Nutrition, Hygiene, Protection & Care, Convenience & On-the-Go, Indulgence etc., were launched across target markets during the year, leveraging the R&D platforms of your Company's Life Sciences and Technology Centre (LSTC) and agile product development teams across Businesses. Cutting-edge digital technologies including Industry 4.0, Advanced Analytics, Big Data and industrial Internet of Things (IoT) continue to be deployed towards strengthening your Company's real time operations and execution platform, enhancing productivity, driving efficiency and cost agility. These initiatives are anchored on the key pillars of synchronised planning and forecasting, agile, resilient & efficient supply chain, smart buying & value engineering, smart manufacturing and smart demand capture & fulfilment. stepped up to build platforms of insights by harmonising and integrating large and isolated datasets powered by AI/ML technologies and ‘human-centred design' & visualisation tools. The FMCG Businesses comprising Branded Packaged Foods, Personal Care Products, Education and Stationery Products, Incense Sticks (Agarbattis) and Safety Matches have grown at an impressive pace over the past several years.

Your Company's vibrant portfolio of over 25 world-class Indian brands, largely built through an organic growth strategy leveraging institutional synergies in a relatively short period of time, represents an annual consumer spend of over Rs 34000 crores and reach over 260 million households in India. These home-grown, purpose-led Indian brands, powered by agile innovation, support the competitiveness of domestic value chains, especially in the agri space, thereby ensuring creation and retention of value within the country. Your Company's FMCG brands have achieved impressive market standing6 in a relatively short span of time in their respective categories viz. Aashirvaad is No. 1 in Branded Atta, Bingo! is No. 1 in the Bridges segment of Snack Foods, Sunfeast is No. Strategic investments have been 1 in the Cream Biscuits segment, Classmate is No. 1 in Notebooks, YiPPee! is No. 2 in Noodles and Mangaldeep is No. 2 in Incense Sticks. Your Company remains focused on rapidly scaling up the FMCG Businesses anchored on strong growth platforms and a future-ready portfolio. It is pertinent to note that the

6 Source: Nielsen, Kantar Household Panel chosen categories, which are largely characterised by low household penetration levels and/or low per capita consumption, offer significant headroom for long-term growth. This is borne out by several reports which highlight that your Company's total addressable market expansion potential is amongst the highest in the Indian FMCG space. In this context, it is noteworthy that a key element of your Company's growth strategy is to foray into value-added adjacencies and categories of the future by leveraging the 25+ powerful mother brands it has established over the years. Recent examples of such brand extensions include Aashirvaad to Dairy, Ready-to-Eat, Vermicelli, Rava, Besan, Indian breads, Salt and Spices; Sunfeast to Dairy Beverages and Cakes; Bingo! to Namkeens; ITC Master Chef to Frozen Snacks and Cooking pastes; Classmate to Writing instruments; Savlon to Sanitisers, Wipes and Disinfectant sprays etc. Simultaneously, the FMCG Businesses continue to make strategic investments in building categories of the future and establishing your Company's ‘right to win' by progressively scaling up nascent categories where beachheads have been created. In line with the ITC Next Strategy of building a future-ready portfolio, accelerating growth and enhancing competitiveness, several value accretive acquisitions were announced during the year viz. M/s. Sresta Natural Bioproducts (24 Mantra Organic Foods), Mother Sparsh Baby Care (Mother Sparsh) and Ample Foods (Prasuma & Meatigo). These interventions are expected to augment your Company's presence and market standing in high-growth and future-facing businesses.

The FMCG Businesses continue to expand their export footprint leveraging the equity of their world-class brands – with a reach now spanning over 70 countries. Your Company is also exploring strategic opportunities in proximal markets as a potential vector of growth going forward. The FMCG Businesses continue to create structural competitive advantages and enhance profitability by leveraging world-class distributed manufacturing and logistics infrastructure, multi-channel distribution network and newer routes to market, smart buying & value engineering and smart manufacturing. Investments over the years in several state-of-the-art Integrated Consumer Goods Manufacturing and Logistics facilities (ICMLs) have laid a strong foundation to drive structural advantages such as economies of scale and scope, ensuring product freshness, enhancing agility and responsiveness of the supply chain, reducing cost of servicing proximal markets through lower distance-to-market, etc. Capacity utilisation at the 11 operational ICMLs continues to be ramped up along with focused smart manufacturing interventions leveraging automation and Industry 4.0 technologies to drive operational efficiencies, yield and energy management and further enhance safety and quality. With growing scale, supply chain operations are being increasingly delayered through direct-to-market shipments, thereby reducing freight costs and eliminating multiple handling. Your Company is confident that these strategic interventions which are already delivering substantial benefits will realise their full potential over the medium term and continue to create long-term value. Your Company continues to counter the impact of inflationary headwinds through proactive measures across all nodes of operations and deliver competitively superior performance leveraging its institutional strengths and harnessing advantages of scale, smart buying initiatives and world-class talent in a consumer-centric, agile and innovative manner. Notwithstanding the short-term challenges, the structural drivers of long-term growth such as rising disposable incomes and consumer awareness, low levels of penetration of consumer goods, favourable demographics, increasing urbanisation and growing preference for trusted brands remain firmly in place. Your Company remains confident of rapidly scaling up its FMCG

Businesses on the back of a strong future-ready portfolio powered by purpose-led brands, world-class quality, deep consumer insights, cutting-edge innovation and an agile, resilient and efficient supply chain. Your Company's institutional strengths – strong backward linkages with the

Agri Business, deep and wide multi-channel distribution network, cuisine knowledge resident in ITC Hotels Limited (a group entity), industry-leading packaging knowhow and access to robust R&D platforms nurtured by LSTC – will continue to be leveraged to serve as unique sources of competitive advantage for the FMCG Businesses.

Branded Packaged Foods

The Branded Packaged Foods industry witnessed severe headwinds during the year due to subdued consumer demand and unprecedented inflationary pressure across several key inputs viz. edible oil, wheat, maida, potato, cocoa, packaging inputs etc. In this backdrop, your Company sustained its position as one of India's largest and fastest growing branded packaged foods businesses, leveraging a robust portfolio of brands, a slew of first-to-market products, regionally offerings, supported by an efficient supply chain and distribution network. The Branded Packaged Foods Businesses remain focused on addressing emerging consumer preferences through innovations anchored on the vectors of health, nutrition, wellness, immunity, naturals, indulgence and convenience. Several innovative and first-to-market products were launched during the year, leveraging your Company's institutional strengths including superior consumer insights, innovation capabilities of the Life Sciences and Technology Centre (LSTC) and cuisine expertise resident in ITC Hotels Limited, a group entity. While fortifying core portfolio, the Businesses continued to scale-up presence in value-added adjacencies leveraging powerful mother brands and invest in categories of the future.

Relentless focus on delivering superior quality products to consumers continues to be a key source of sustainable competitive advantage for the Branded Packaged Foods Businesses. In this context, the Businesses continue to leverage the agri-commodity sourcing expertise resident in your Company's Agri Business to procure high quality raw materials, thereby ensuring the highest level of quality, consistency and safety in its products. In addition, each of your Company's branded packaged food products is manufactured in HACCP/ISO-certified manufacturing locations ensuring compliance with all applicable laws and adherence to the highest quality norms.

– In the Staples Business, ‘Aashirvaad' delivered robust growth on an elevated base, consolidating its market leadership position. The value-added Atta portfolio, consisting of Multigrain, Select and Sugar Release Control Atta posted healthy growth driven by superior value proposition. Millet products (‘Atta with Millets', ‘Gluten Free Flour', ‘Ragi Flour'), Organic portfolio (‘Organic Atta' and ‘Organic Dals'), ‘Aashirvaad Vermicelli', ‘Aashirvaad Rava' (Suji Rava, Bansi Rava, Samba Rava) and ‘Ready to Cook Chapati' continued to witness strong growth. ‘Aashirvaad Besan', with the unique proposition of smooth & lump-free curated batter, was extended to more markets and continues to scale up rapidly. With the objective of catering to regional preferences, a differentiated range of Atta was launched in Mumbai (‘Premium MP Sehori', ‘MP Sehori', ‘MP Lokwan' and ‘Khapli' variants).

The Vermicelli range was expanded with the launch of ‘Roasted Short Vermicelli' in Tamil Nadu. ‘Aashirvaad Soya Chunks', with the proposition of ‘Juicy and Tasty' as the differentiator was launched and has seen positive consumer response. With superior product development, purposeful marketing inputs, consumer activations and region-specific interventions supported by manufacturing excellence and sharply targeted media investments, especially across digital platforms, your Company is confident of further fortifying Aashirvaad's position as a preferred ‘centre-of-plate' choice amongst Indian households, catering to all future-ready ‘staple' needs of consumers.

‘Aashirvaad Salt' continued to post robust growth in focus markets during the year, supported by its distinctive positioning of "Iodine Assured salt for a Smarter India".

In the Spices category, your Company continued to deliver strong growth with its endeavour to provide consumers unique and personalised experiences that meet their taste preferences and reflect regional flavours and ethos. During the year, the Business grew on the back of distribution expansion in focus states, sharp region-specific an enhanced portfolio with innovative new offerings. The ‘Sunrise' brand strengthened its market leadership position in the core market of West Bengal and made significant the Northeast region and Bihar. The brand continued to delight consumers by introducing unique and differentiated products catering to regional tastes and preferences, such as ‘Sunrise Soya Curry Masala', ‘Sunrise Chinese Fried Rice Masala', ‘Sunrise Schezwan Masala' and augmenting the portfolio with novel products such as ‘Sunrise Peri Peri Masala' & ‘Sunrise Restaurant Magic Masala' for new age consumers. ‘Aashirvaad Spices' continues to enhance its presence in new gen channels and core markets to enable a full portfolio play along with expansion of the blended portfolio. The brand's range of whole spices, launched in the previous year, also witnessed rapid scale-up across online platforms. Aashirvaad has appointed Natural Star Nani as the brand ambassador to strengthen the brand's alignment with cultural values such as the appreciation for cinema, culinary traditions, and a profound connection to the region's unique customs and beliefs.

On April 17, 2025, your Company signed a Share Purchase Agreement to acquire 100% of the share capital of Sresta Natural Bioproducts Private Limited (‘SNBPL'), an Indian company primarily engaged in the business of manufacture and sale of organic packaged food products under the ‘24 Mantra Organic' brand in the domestic as well as in international markets. SNBPL's portfolio comprises a wide range of 100+ organic products spanning branded grocery staples, spices and condiments, edible oils, beverages, etc. SNBPL has a strong international presence with a deep connect with the Indian diaspora. SNBPL's vertically integrated supply chain promotes sustainable livelihoods for its network of appx. 27,500 farmers spread across appx. 1.4 lakh acres of certified organic land in 10 communication, states. The strongand network of farmers and certified organic sourcing capability are key sources of competitive advantage for the company. The acquisition reinforces your Company's commitment to build a portfolio of future-facing winning brands thatgains in newer launch markets of addresses the evolving needs of Indian consumers and will unlock value creation opportunities by leveraging your Company's institutional strengths to drive synergies in areas such as product development & innovations, sourcing, manufacturing, supply chain and distribution.

– The Biscuits category witnessed resilient performance amidst a challenging operating environment. The Business continues to strengthen its core portfolio with investments behind powerful brand ideas, superior products, cultural marketing with local insights and unique innovations to drive growth. The ‘Sunfeast Dark Fantasy' range of differentiated cookies sustained its leadership position in the premium segment. ‘Mom's Magic' range of cookies witnessed healthy growth during the year. The ‘Bounce' range of cream biscuits was augmented with scale up of ‘Bounce Day & night' - a delicious dark choco biscuit with soft vanilla cream. ‘Sunfeast Supermilk' biscuit harnessing the goodness of ‘Naatu Maatu Paal' continued to be scaled up in target markets. The portfolio mix was further enriched with the launch of ‘Sunfeast Wowzers', a 14-layered cracker enrobed with cream (currently available in Cheese and Lemon variants) and ‘Evening Marie' - a differentiated Marie with a savoury twist, in select markets. The Business also introduced a portfolio of Super Premium Cookies under ‘Sunfeast Baked Creations' with globally sourced ingredients to leverage the advent of emerging niche spaces in the Quick-commerce channel. Towards further deepening consumer engagement, the brand launched several meaningful and clutter-breaking campaigns during the year. The Dark Fantasy brand, synonymous with turning everyday moments into extraordinary experiences, launched its ‘Big Fantasies' campaign leveraging cutting edge technology to deliver fantastical experiences to consumers on ground. Mom's Magic further strengthened its core philosophy of ‘Iss Dil Ke Aage Sabki Har Hain' with the launch of the ‘Will of Change' digital campaign which puts a spotlight on the deep-seated societal bias that denies daughters their inheritance rights and advocates a shift towards equality, with mothers as the pillars of change.

– ‘Bingo!' Snacks delivered resilient performance during the year and strengthened its product portfolio with the launch of exciting variants of snacks/namkeens. During the year, Bingo! forayed into the Popped Chips segment with the launch of three exciting variants - ‘Sour Cream & Herbs', ‘Salt n Pepper' and ‘Indian Spice Mix', with 30% less fat proposition for consumers indulging in mindful snacking. Leveraging the ‘Hot & Spicy/Korean' trend, the Bingo! Snacks portfolio was augmented with a slew of differentiated offerings straddling across product categories including ‘Bingo! Tedhe Medhe Xtraa Teekha', ‘Bingo! Mad Angles Red Alert' and ‘Bingo! Nachos Korean Flavour'. Other launches during the year include an innovative Pink Salt flavoured ‘Bingo! Original Style Pink Salt Chips' and Millet based offering under ‘Bingo! Tedhe Medhe Pudina Twist'. Having forayed into traditional snacks through Bingo! Tedhe Medhe Namkeens in the recent past, the Business continues to register robust growth in the segment. Bingo! remains the market leader in the Bridges segment across the country, and in the potato chips segment in South India. With a view to reinforce its leadership position and build consumer engagement, ‘Bingo! Tedhe Medhe' launched an exciting on-pack consumer offer with attractive prizes; the campaign was well received with over 13 million entries.

– YiPPee! sustained its position as a strong No. 2 brand in the Instant Noodles segment amidst heightened competitive intensity. The Business continued to strengthen its portfolio through a combination of product laddering across multiple price points, wider assortment to cater to diverse consumer cohorts and scale up of differentiated offerings. The portfolio was further augmented with the launch of 2 exciting flavours in the Korean Noodles segment. Further, the brand also forayed into Pasta Masala segment in

2 flavours Masala and Cheese. The brand refreshed its communication outreach with popular Indian cricketers Jasprit Bumrah, Surya Kumar Yadav and Rahul Dravid as celebrity brand endorsers. Investments in several high decibel campaigns were stepped up to connect with regional culture codes to generate positive consumer buzz and increase visibility across focus markets such as South region, UP, MP, Bihar and Odisha.

– The Frozen Foods Business operating under Brands ‘ITC Master Chef', ‘Farmland' and ‘Aashirvaad' continued to grow at an accelerated pace, powered by a range of delicious and innovative products catering to ‘any time' snacking and meal occasions. The launch of no-onion-no-garlic ‘ITC Master Chef Sabudana Tikki' made from ‘sendha namak', suitable for fasting occasions and innovative products like Chicken Kievs has helped to further strengthen the product portfolio in Retail and Food Service channels. The Business directly distributes to over 200+ towns leveraging emerging and traditional channels and smart digital marketing to expand consumer franchise. The frozen portfolio now comprises of over 80+ Indian and Western Snacks, Parathas, Naans, Prawns and Vegetables.

During the year, your Company signed Definitive

Agreements for acquisition of 100% of the share capital of Ample Foods Private Limited (AFPL) in one or more tranches. AFPL's flagship brand, ‘Prasuma', is a leading player in the frozen, chilled and ready to cook foods space in India and is a specialist in oriental cuisine (viz. momos, baos, Korean fried chicken), high-quality delicatessens and raw meats, etc., sells a wide assortment of 170+ products, backed by unparalleled innovation expertise in developing ‘Good-for-You' products. This acquisition will further fortify your Company's presence in these future-facing categories, with current annual market size of over Rs 10000 crores and poised for rapid growth in the years ahead.

– On April 4, 2025, your Company completed the first tranche of acquisition in AFPL to the extent of 43.75% of the shareholding of the company, in line with the

Definitive Agreements.

– ‘Aashirvaad Svasti' - fresh dairy portfolio continued its strong growth momentum during the year, led by strengthening its premium milk variant ‘Select' and driving significant (Curd, Lassi, Mishti Doi & Ghee) through superior & differentiated offerings. The fresh dairy portfolio is currently available across Bihar, West Bengal &

Jharkhand markets and it continues to enhance market penetration through rapid scale-up of its distribution network. The Business rolled out a new premium variant ‘Shahi Lassi' under ‘Aashirvaad' brand which elicited excellent consumer response in the launch markets. Ghee portfolio was further augmented with the launch of a health-focused product proposition,

‘Cow Ghee with 90% low cholesterol'.

– The Beverages portfolio has been refreshed with launch of innovative offerings to address the evolving consumer needs. During the year, the Business entered the Ethnic beverages segment, a growing space, with the launch of region-specific offers around product formats of badam milk, lassi and buttermilk under the mother brand ‘Aashirvaad'. The core portfolio of Dark Fantasy milkshakes has been further augmented with the launch of a new unique product

‘Vanilla milkshake with white chocolate'.

– The Confectionery Business continued to nurture its range of premium portfolio by leveraging ‘Fantastik Chocostick', ‘Jelimals' and ‘Candyman Fruitee Fun 3 in 1 chews'. The Business strengthened its leadership in the wafer rolls category with the launch of ‘Sunfeast Dark Fantasy' creme filled choco wafer rolls. The offerings have received excellent consumer response while the clutter-breaking communication has enabled strong brand recall among target groups.

– ‘Fabelle' chocolates continue to receive excellent response from discerning consumers, setting new benchmarks in the luxury and premium chocolate segments. During the year, your Company opened an exclusive Fabelle store at Bengaluru airport, expanding the availability of the luxury range of chocolates beyond the luxury boutiques at ITC Hotels and Quick-Commerce channel. The ‘Sunfeast Fantastik' growth in value-added products range of chocolates, comprising Choco Almond and

Fruit & Nut variants launched in the previous year, was scaled up across markets after receiving excellent feedback from consumers in launch markets. The product range was further augmented during the year with the launch of ‘Sunfeast Fantastik! 4D', a unique product offering four indulgent layers of crunchy wafer, milk choco, soft caramel and nutty peanuts in every bite. The product, endorsed by celebrities Sreeleela & Siddhant Chaturvedi, has elicited strong consumer traction.

– Exports remain a key focus area for the Branded Packaged Foods Businesses. In addition to Aashirvaad Atta exports, which is already a clear market leader across several markets, the Business has been continuously sighting opportunities to scale up exports of value added adjacencies. The Business is also witnessing green shoots in exports of other categories such as Biscuits, Noodles and Snacks, leveraging the equity of its core brands such as Aashirvaad, Sunfeast Dark Fantasy, Sunfeast Moms Magic, Sunfeast YiPPee!, Bingo! and Kitchens of India. With the overarching vision to ‘Help India Eat Better', your Company's Nutrition strategy seeks to create a sustainable ecosystem anchored on a portfolio of healthier, affordable & accessible ‘Better For You/Free From' value-added products, supported by responsible policies in line with national priorities on health and nutrition. Your Company's institutional strengths, as aforestated, are being leveraged to develop products providing consumers wholesome and enjoyable food experiences.

In line with your Company's commitment to fostering nutrition, health and wellness, the Business has launched a range of nutrition dense products under the ‘Right Shift' brand to address the nutritional needs of consumers aged over 40. The portfolio has been curated using natural and proprietary ingredients developed at LSTC. Anchored on the vectors of better digestion, strength and energy building, your Company launched a range of products such as ‘Jaggery Ragi Cookies', ‘Millet Oats Kheer mix', ‘Millet Oats Upma mix' and ‘Millet Chana Mixture' during the year. The recent acquisition of 24 Mantra Organic would also further augment the Business' portfolio of nutrition-led healthy food products.

The Businesses continue to use a data driven approach to make sharp targeted brand investments, clutter-breaking communication and deepen consumer engagements across all touch points, along with focused market development efforts to reinforce market standing across operating categories. Several campaigns launched during the year received wide recognition and won prestigious awards across leading platforms.

‘Aashirvaad Atta' won Gold at Effie's for its innovative ‘Atta – Rap' campaign in the Food, Snacks & Desserts category, and Bronze at E4M in the Regional Campaign category. At the E4M IDMA Awards, the Bingo AI Meme Gallery received a Silver for Best Use of User Generated Content and Bronze for Leveraging Social Media to Boost ROI and Engagement; ‘Sunfeast Dark Fantasy' won Silver for Best Digital Innovation with its ‘Biting into a Million Fantasies' campaign. ‘Sunfeast YiPPee!' secured a Bronze at Effie Awards for the ‘Better World - Create Magic' campaign, under Positive Change - Environmental Brands category. At the E4M IMA South Awards, ITC Mission Millets won Gold in Best Use of Integrated Marketing – FMCG, Bingo Mad Angle Song won Gold in Branded Content - Food & Beverages, Bingo Meme Premier League won Silver in Occasion/Festive Based or Seasonal Marketing – FMCG along with Aashirvaad Masala Karam winning Bronze in Best Use of TV – FMCG. From advancing nutritional and sustainable food practices with the ‘Mission Millets' campaign to empowering farmers and consumers alike, the Business earned a Gold SABRE in the Marketing to Consumer (New Product) category.

The year marked a major step in advancing the Business' digital maturity journey. With the vision of having a connected digital ecosystem, the Business has launched Real Time Consumer Data Platform. With the objective of consistently engaging with consumers, the Business is also building ‘always-on' brand experience digital platforms, rooted in the respective brand philosophies. In this context, the Business went live with www.letsboing.com for the Bingo! portfolio – an always on comedy content and experiences platform which takes the consumer through a fun journey of value exchanges through a curated selection of amusing local news, newsmakers, memes, and horoscopes, all presented in the distinctive Bingo! flavour. During the year, the Business also launched an ‘all things food & recipe' content website - www.foodiesonly.in; with an endeavour to become a go-to website for recipes, tips & tricks, menu planners, masterclasses for home-chefs etc. The platform has generated excellent consumer traction and has been one of the largest and fastest platforms in terms of garnering consumer traffi c.

Over the years, your Company has made significant investments in setting up state-of-the-art Integrated Consumer Goods Manufacturing and Logistics facilities (ICMLs) proximal to large demand centres. These facilities are at the heart of your Company's strategy to create structural advantage by enhancing product freshness, elevating market agility, minimising the cost of servicing proximal markets, enabling scalability, while also setting new benchmarks in safety and product quality.

Your Company continues to leverage the benefits of the state-of-the-art Ancillary Manufacturing cum Logistics Facilities (AMLFs) at Pudukkottai, Kapurthala and Panchla. These automated facilities are co-located with the ICMLs and provide several structural advantages including inventory optimisation, delayering operations and lowering cost of market servicing.

11 ICMLs are operational in locations proximal to large demand centres, enabling delivery of fresher products, reduction in distance to market and delayering of operations. The capacity utilisation at these ICMLs continues to be ramped up while contributing to a progressive increase in workforce diversity and inclusion with each new investment. During the year, the Business also commenced operations at the new confectionery manufacturing facility at Jammu.

With its relentless focus on quality and manufacturing excellence, your Company received over 100 prestigious external awards & accolades in the areas of Safety, Sustainability, Quality & Food Safety, Manufacturing Excellence, Cost Competitiveness, Manufacturing & Supply Chain and HR from prestigious institutions such as the Confederation of Indian Industry (CII), Integrated Manufacturing Excellence Initiative (IMexI), etc. These accolades are testament to your Company's unwavering commitment to providing products with the highest levels of quality while reducing environmental impact of the same. To counter input cost volatility and support long-term profitability, your Company has implemented severa l strategic cost management initiatives in areas such as supply chain optimisation, smart procurement and productivity improvement through automation, leveraging new-age technologies such as Industry 4.0, Artificial

Intelligence/Machine Learning, advanced visual analytics and smart utilities. These measures are instrumental in countering significant the year, as well as offsetting gestation costs of new initiatives and strategic brand development investments in emerging categories. Going forward, these strategic initiatives will aid the Business in further enhancing its competitive positioning in the industry. The food processing industry has immense potential to boost agriculture by improving market linkages, resource efficiency and exports. The development of the food processing sector is vital for addressing food security, controlling inflation, improving nutrition, and preventing wastage, thereby enhancing farmer incomes. Acknowledging the large economic multiplier impact of the food processing industry, and growth opportunities in the Indian market, your Company has made substantial investments in this sector and remains focused on establishing itself as the leading player in the branded packaged foods industry.

Your Company's strong farm linkages, procurement efficiencies, world-class brands and deep & wide multi-channel distribution network, with growing presence in new gen channels such as e-Commerce, Modern Trade, On-the-go and Institutional sales, continues to deliver competitive advantage through superior product availability, visibility and freshness. Recent investments in establishing a world-class distributed manufacturing footprint have created a solid foundation to secure structural advantage over time. Cutting-edge R&D platforms of your Company's LSTC are driving agile innovation and faster turnaround times for introduction of differentiated & first-to-market products catering to constantly evolving consumer needs. Investments in leading-edge digital technologies and platforms continue to be stepped up across the value chain to drive competitive advantage.

Your Company is well poised to strengthen its position as one of the fastest growing food companies and the ‘most trusted provider of food products' in the Indian market. Your Company remains confidentof rapidly scaling up the Branded Packaged Foods Businesses leveraging the strong growth platforms nurtured over the years in chosen categories which offer immense headroom for growth, address opportunities in value added adjacencies by leveraging mother brands and nurture new vectors of growth where beachheads have been created.

Personal Care Products

The Personal Care industry witnessed a challenging year, marked by muted demand conditions, heightened competition and unprecedented volatility in commodity prices which intensified segment, however, continued to grow faster, reflectingan ongoing shift towards value-added offerings, brand-driven differentiation and increased demand for high-quality, ingredient-led & sustainable products. Despite headwinds in the operating environment, your Company's Personal Care Business achieved robust volume growth led by rapid scale-up in new gen channels (E-commerce/Q-commerce & Modern Trade). Strategic partnership with key accounts, channel specific packs & launches and agile execution continue to drive growth.

The premium portfolio remains a significant reinforcing your Company's focus on delivering superior consumer experiences through innovative offerings and differentiated value propositions.

In the Personal Wash segment, ‘Fiama' continued its robust growth trajectory, in both gel bars and shower gels. The Business augmented its product portfolio with the launch of ‘Fiama Moisturising Bars with Japanese Hokkaido Milk' in 3 variants, offering moisture rich indulgence, non-sticky nourished skin and mood uplifting fragrances. Beyond product innovation, Fiama expanded its Virtual Therapy platform with the MINDS Foundation. During the year, the brand also collaborated with Filmfare or an exclusive ‘Fiama presents Best Portrayal of Mentalf

Health in Cinema' Award which was a first in the industry.

With a focus on premiumisation and innovation, Fiama is well-positioned to drive continued growth. The ‘Vivel' portfolio continued to strengthen its core association with aloe vera and natural ingredients, with the launch of Sandal Soap, Aloe Vera based Bodywash & a new range of naturals based Handwash liquids. Vivel's repositioning of ‘Magic of Soft Touch', is anchored on the benefit of soft skin and highlights heartfelt emotions that can be sparked by a gentle touch, creating cherished memories and stories. The brand continued to strengthen its association with Women Empowerment with its collaboration with Azad Foundation, through ‘Parvaz', a year-long leadership training programme that fosters women's empowermentmarginpressures.Thepremium and enables young women leaders to be catalysts of change in their communities. ‘Savlon' delivered strong growth leveraging initiatives such as ‘Savlon Lao Shaan Badhao'. As a testament to the Business' focus on innovation, Savlon was recognised with the NIQ BASES Breakthrough innovation award by Nielsen, making it one of 15 winners out of 40000 new launches across the country. Post pandemic, the brand has been successfully transitioning its proposition from ‘protection' to ‘caring protection', strengthening its differentiation and creating a base for sustained growth momentum. growth driver,

In the Home Care segment, the ‘Nimyle' range of products continued to expand rapidly across geographies and channels. The brand provides a markedly differentiated proposition to consumers with a 100% natural action which is safe for kids and pets. To further enhance shelf presence and consumer affinity, the product packaging was revamped during the year. The brand also launched

‘Nimyle Clean Equal Mission' - a first-of-its kind educative module for children across schools, designed to foster cleaning at homes as a shared responsibility, by raising awareness and inspiring action among the next generation. Anchored in its core values and a clear brand proposition,

Nimyle remains committed to deepen consumer connect and expand availability across touchpoints. During the year, ‘Engage' continued to strengthen its position in a dynamic and evolving fragrance market. In recent years, the brand has pivoted based on the emerging consumer preference for perfumes & gifting, with both premium and mass perfume offerings growing well. Innovation and superior fragrance profiles remain central to the brand's strategy for scaling up consumer traction. During the year, the ‘Spirit' range of deos, with olfactive profiles of Oudh, Musk, fruity & floral was launched. The premium L'amante range was extended with differentiated variants such as Oudh, Fern, Soie and Fluer. During the year, a new range of gift packs known as Vibes was introduced, providing a premium gifting experience. The brand stepped up consumer engagement to drive fragrance education with

‘Engage Scents & Senses' with influencers experts and amplified its digital content. Leveraging robust R&D capabilities and in-house manufacturing, the Business continues to deliver high-quality fragrances that resonate with discerning consumers.

In the Skincare portfolio, the ‘Digital-first' brand ‘Dermafique' continued to leverage an AI-powered smart skin advisor to provide personalised skin health analysis, empowering individuals to know their skin better and adopt solutions suited to the unique skincare needs of

Indian consumers. During the year, offline expansion gained momentum with entry into new large-format stores, eliciting promising consumer response. Sustained consumer education on customised skin health remains a core focus as Dermafique seeks to build for the future with data, science, and differentiated storytelling.

The Business achieved a major milestone this year with the commissioning of the state-of-the-art Neemgarh plant, situated in Uluberia, West Bengal. This modern, digitally-enabled facility marks the first Personal Care

Products plant in one of its most salient markets. This site also houses the largest varieties of Neem plants in the world, with 50 neem ecotypes sourced from across India; your Company has tied up with a renowned university for conducting primary research on these, to help deepen knowledge on Neem with a view to facilitate development of new products. This facility also enhances the Business' ability to serve high-potential eastern and north-eastern markets with greater agility, optimised costs and reduced lead time. Your Company continues to strengthen its commitment to sustainability with meaningful progress across packaging and consumer engagement. Fiama has expanded its use of 50% recycled plastic across all PET bottle SKUs of shower gels and hand wash, with clear on-pack callouts to build consumer awareness. To further promote refill adoption, refill pouches made with recyclable plastic have also been introduced and are proposed to be scaled across variants.

& perfume

Your Company continued to earn widespread recognition across national and international forums for its innovative product design, impactful communication, and purpose-led brand initiatives. Fiama's Mental Wellbeing Survey was honoured with the SABRE South Asia Diamond for excellence in PR, while the recyclable Fiama Handwash pouch won the prestigious Global DOW Innovation Award. Savlon Swasth India Mission received a Silver at the London International Awards for its impactful use of social media in Health and Wellness and secured multiple accolades at the Effie Awards and ET Brand Equity Brand Disruption Awards, including Golds for Influencer

Marketing and Viral Content. Vivel was awarded a Bronze at the APAC EFFIES and a Gold at the ET Sharks Awards for its tech-enabled campaign. Engage, Dermafique, and Nimyle were also celebrated across forums like ET Digi+, Fulcrum, and Entrepreneur India Awards. These awards are a testament to the brands' growing consumer franchise across target segments. The Business received 14 INDIASTAR 2024 awards for excellence in packaging and its commitment to inclusivity was recognised with the FICCI Women Empowerment

Award. Further, the Haridwar Unit was also felicitated with the CII Quality Circle Competition Winner Award in the Northern Region.

The Business, with its purpose-led brands serving discerning consumers in a dynamically evolving environment, is well poised to seize future opportunities on the back of innovations, impactful communications, institutional R&D strength & formulations, state-of-the-art manufacturing, packaging know-how and multi-channel distribution.

Education and Stationery Products

The Education and Stationery Products industry witnessed heightened competitive intensity with the widespread resurgence of regional players on the back of sharp moderation in input prices, accentuated by cheap imports of paper. Against this challenging operating environment, the Business delivered a resilient performance with the flagshipbrand ‘Classmate' sustaining its market leadership position in the Notebooks segment. The Business continues to leverage your Company's institutional strengths which provide unique sources of competitive advantage such as paper manufacturing expertise including the capabilities of your Company's Life Sciences and Technology Centre to enhance product superiority & differentiation in the core notebooks category and drive premiumisation, multi-channel distribution infrastructure and brand building expertise.

In keeping with its proposition of ‘Enjoy Learning', the Classmate brand continues to provide differentiated offerings through technology via eduGAMES Infinity, that provides students the opportunity to play and learn new skills. During the year, the Business accelerated the adoption of ‘Classmate Pulse' through targeted activations focused on new consumer cohorts and also strengthened the ‘Paperkraft' portfolio with the launch of a new range of notebooks with discrete design themes. The ‘Classmate Interaktiv' Notebook portfolio continues to witness encouraging consumer response driven by wide range of offerings that enable ‘Do It Yourself' activities, immersive technologies such as augmented reality and playful covers.

The Writing Instruments portfolio is being further strengthened through superior writing systems and product designs, enhancing differentiation through strategic tie-ups and by expanding the portfolio with innovative launches, bringing playfulness around the brand proposition of ‘Enjoy Learning'. To further strengthen the premium portfolio, the Business introduced a set of revamped designs elevated by premium finishes and aesthetics under its range of Mathematical Instruments. ‘Classmate All Rounder', an inter-school initiative to promote holistic learning in line with the National Education Policy 2020, continued to gain strong momentum in its third edition, with participation from top schools across the country. The initiative has engaged nearly one million students across 33 cities since inception. The multi-channel capability of your Company's strong distribution network was leveraged to enhance availability and drive sales. The Business sustained its leadership position on e-Commerce platforms through consistent availability of a wide assortment of products, backed by focused interventions to enhance consumer traction. Consumer engagement was further augmented through Classmateshop.com, a D2C platform that provides consumers the opportunity to ‘Personalise & Capture' memories on Classmate notebooks. The myClassmate app, a gamified app focused on developing co curricular skills and make learning engaging and enjoyable, has garnered nearly 2.5 million downloads.

Equipped with state-of-the-art technology and a newly installed quality lab, the dedicated manufacturing facility at Vijayawada is enabling the Business develop differentiated notebook formats, drive cost reduction and enhance capabilities to exploit opportunities in overseas markets.

The Classmate and Paperkraft range of notebooks leverage your Company's world-class fibre line at Bhadrachalam - India's first ozone treated elemental chlorine free facility - and embody the environmental capital built by your Company in its paper business. The Business also continues to scale-up the Paperkraft range (FSC?-C181115) of notebooks using Forest Stewardship Council? (FSC?) certified paper (FSC?-C064218), made at your Company's paper mill at Bhadrachalam.

With over 300 million students, India has one of the largest education systems in the world. The Indian Education and Stationery Products industry holds immense potential driven by growing literacy, increasing enrolment ratios, the Government's continued thrust on the education sector and a favourable demographic profile of the country's population. Your Company's Education and Stationery Products Business, with its strong brands, robust product portfolio, collaborative linkages with small & medium enterprises and superior distribution network, is well poised to sustain its leadership position in the industry.

Incense Sticks (Agarbattis) and Safety Matches

The Incense Sticks (Agarbattis) category witnessed robust growth during the year with your Company's flagship brand ‘Mangaldeep' further strengthening its market standing across formats including Agarbattis, Dhoop and Sambrani. Anchored in deep consumer insights and spiritual relevance, Mangaldeep offers a unique product experience that combines traditional devotional appeal with modern sensibilities. The Business successfully navigated an inflationary cost environment through judicious mix enhancement and strategic cost optimisation, thereby sustaining profitability and volume growth.

The Brands visibility and engagement were enhanced through a high impact thematic campaign – "Dil Se Karo Baat, Bhagwan Ke Sath" – which struck a powerful chord with consumers across the country. The campaign was completed by targeted marketing interventions across channels, further deepening Mangaldeep's spiritual connect.

Responding to evolving consumer preferences, the Business expanded its product portfolio through several impactful launches. Notably, the new sub-brand ‘Fusion' was introduced with contemporary fragrances such as Sambrani & Oud, Sandal & Vetiver and Lavender & Sage each blending traditional aroma with a modern twist. The ‘Scent' sub-brand was also extended with new offerings in premium dry dhoop sticks and cones, delivering ‘perfume like' experiences true to its positioning.

Catering to the emerging wellness segment, the Business launched ‘Pranah', a premium range inspired by earth-sourced aromatherapy. This included scented candles, incense sticks, and cones, harmonising natural inspiration with scientific wellness benefits.

To further strengthen consumer engagement, the brand undertook large-scale on-ground activations during the Maha Kumbh Mela in Prayagraj. These included immersive spiritual experiences, participation in sacred rituals, and bhajan evenings. The Jalbatti initiative — a symbolic and sustainable ceremonial offering — added a powerful dimension to consumer connection and received extensive media coverage. On the digital front, augmented reality-based experiences brought the sanctity of Kumbh into homes, further enhancing brand resonance. The Mangaldeep mobile app was also relaunched with a modernised, intuitive user interface. Redesigned with

Watch, Read & Listen content streams, gamified elements and improved navigation, the app reinforces Mangaldeep's ambition of being a holistic spiritual companion.

In a pioneering step towards inclusive innovation, Mangaldeep continues to collaborate with over 150 visually impaired fragrance evaluators under the Sixth Sense initiative. This unique programme empowers differently-abled individuals to co-create fragrances, helping the brand deliver long-lasting and sensorially rich offerings while fostering inclusive growth.

Over the years, the Business has implemented several measures to enhance the competitiveness of the agarbatti value chain in India. This includes scaling up bamboo procurement through local sources, working closely with manufacturers and state nodal agencies to promote bamboo plantation and indigenous bamboo stick manufacturing. Mangaldeep remains at the forefront of driving bamboo stick manufacturing, enabling import substitution while advancing national priorities of employment generation, rural livelihood enhancement, and inclusive economic growth.

In the Safety Matches industry, the Business strengthened its market leadership position by leveraging the brand ‘Homelites' – built on differentiated positioning of stronger, longer and karborised sticks. The Business continues to focus on scaling up the share of value-added products in its portfolio and enhancing supply chain efficiency by sourcing products manufactured closer to markets. Leveraging its world-class brands and innovative & superior product offerings, your Company remains confident of scaling up its Agarbattis & Safety Matches portfolio, and strengthen its position in the segment.

TRADE MARKETING & DISTRIBUTION

Your Company's Trade Marketing & Distribution (TM&D) vertical continues to strengthen its multi-channel go-to-marketcapabilitiestowardsensuringeffectivemarket servicing and product availability. Proactive interventions continue to be made towards addressing emerging trends such as the rapid growth of new gen channels (Modern Trade, e-Commerce, Quick-Commerce) and increasing demand for premium products.

The dynamic interplay of varied and evolving consumer preferences, multiplicity of channels including rapid acceleration in new gen channels, diverse demographic profiles & socio-economic factors, and a vast geographical landscape pose a high degree of complexity for distribution of FMCG products in India. Recognising the multifaceted nature of these challenges, TM&D continues to sharpen channel-specific strategies to efficiently demand across the country. Valuable insights of consumer behaviour and channel/region specific trends gained over the years continue to be leveraged to deliver superior performance in terms of product availability, visibility and freshness.

The rapid growth of Modern Trade, e-Commerce and Quick-Commerce channels, coupled with the emergence of several new players, has necessitated the deployment of tailored market/outlet specific strategies to seize the emerging opportunities. Omni-channel presence in urban markets enabled accelerated growth while shopper marketing insights and agile supply chain capabilities were leveraged to enhance operational and execution efficiencies.

The surge in internet usage, particularly through smartphones, amongst convenience-seeking consumers, widespread adoption of digital payments, wide assortment of products and faster deliveries continue to drive the rising salience of e-Commerce and Quick Commerce channels. Your Company's collaborations with leading e-Commerce and Quick Commerce platforms on all aspects of operations viz. category development, supply chain, consumer offerings and customer acquisition has enabled it to significantly scale-up sales in these channels. This was augmented by development of exclusive pack assortments, channel-specific business plans and ‘Digital First' brands. Joint Business Plans executed in coordination with these platforms coupled with agile supply chain initiatives have further fortified your

Company's market standing in e-Commerce and Quick Commerce channels. Growth in the premium portfolio was accelerated through increased visibility, focus on target cohorts and jointly curated campaigning, including collaborating on topical events across accounts. Digitally enabled sales have grown rapidly in recent years and, together with Modern Trade, now account for 31% of your Company's FMCG 7 portfolio (Vs. 17% in FY 2019-20).

7 Excluding Education and Stationery Products

Your Company's multi-channel distribution network, which facilitates availability of its products in nearly seven million retail outlets of which more than one-third are serviced directly, was further strengthened during the year with the addition of new markets and outlets to its direct servicing base. Market coverage was stepped up by more than 2x of pre-pandemic levels. TM&D's wide and deep distribution network and cutting-edge digital capabilities render the

FMCG Businesses with significant competitive strength.

In the General Trade channel, your Company continued to demonstrate resilient performance through focused market approach and differentiated product assortment. During the year, urban markets witnessed heightened competitive intensity from regional/local players and accelerated channel shift with the increasing salience of Modern Trade, e-Commerce and Quick Commerce. Automation, data-led insighting and machine-learning enabled solutions continue to be increasingly leveraged to drive last mile productivity and performance across markets. Further, emerging technologies like Generative AI are being increasingly leveraged to automate operations and enhance efficiency. outlet potential and retail engagement programmes have been deployed to stimulate demand for your Company's products with enhanced focus on premium grocery outlets. Specific interventions were undertaken to drive premiumisation in General Trade outlets with store level missions led by sharper data analytics. In rural markets, your Company continued to deploy interventions to enhance direct coverage market-specific on the basis of socio-economic indicators and market potential. This has been supported through a hub and spoke distribution model with the continued expansion of rural stockists network to 1.4x over the last three years. Leveraging the synergies arising out of the deep rural connect of your Company's Agri Business, extensive consumer activations were undertaken in high potential rural areas during the year aided by concerted market development activities and further enhancements to the digital ecosystem for the stockist channel. These initiatives have substantially enhanced the availability of your Company's range of products in rural markets. The Food Service and Institutional channels continued to witness robust growth during the year leveraging existing partnerships and your Company's wide product range. Strategic partnerships unlocked new routes-to-market, catering to specialised segments including ‘on-the-go' consumption, direct marketing and QSRs. Customised product portfolios continue to be deployed for identified high potential segments of railways, airports and airlines to strengthen presence in this channel. TM&D remains at the forefront of leveraging cutting-edge digital technologies and building a digital ecosystem to draw actionable insights for sharp-focused interventions, augment sales force capability, drive productivity, improve market servicing and deepen connect with retailers. Technology enablement in the form of customised mobility and routing solutions, machine learning algorithms, data science models, data analytics comprising insightful visualisation tools andCustomised predictiveservicing analyticsbased areonbeing increasingly leveraged to enable speedy and accurate data capture, enable real-time informed decision making and aid in optimisation of trade & marketing inputs to enhance visibility and sales. The machine learning models have been augmented to sharpen outlet level SKU recommendations. Use cases for self-service analytics tools have increased to analyse data and present insights which are digitally integrated into business decisions, resulting in intelligent digitalisation of business processes. The digitally powered eB2B platform of your Company, UNNATI, has been rapidly scaled up during the year, covering nearly eight lakh outlets. UNNATI facilitates sharp and direct engagement with retailers, superior analytics, personalised recommendations of hyperlocal baskets based on consumer purchase insights, and deeper brand engagement.

To cater to the digital payments and financing needs of customers and retailers, your Company has entered into strategic collaborations with banks and Fintech partners. These solutions have been seamlessly integrated with the UNNATI platform to digitally empower and unlock business growth for your Company's trade partners. The scale and diversity of your Company's distribution network remains pivotal in enhancing market presence, gaining valuable insights into consumer & trade behaviour and facilitating the execution of product launches across geographies. In order to effectively leverage new routes-to-markets and meet the assortment needs of new gen channels, your Company executed over 100 new product launches across target markets besides extending the availability of several existing products in the portfolio. Several interventions were undertaken by TM&D during the year to drive structural improvement in operational effectiveness and productivity. During the year, your Company continued to leverage the integrated planning and supply chain tool, powered by best-in-class algorithms for inventory optimisation and productivity enhancement to significantly improve supply chain agility and market servicing through enhanced forecast accuracy. The supply chain network was redesigned to enhance the premium portfolio availability both in existing and target markets across urban and rural markets. TM&D continues to augment warehousing infrastructure leveraging cutting-edge technologies to cater to the growing scale of your Company's FMCG Businesses. In line with your Company's commitment to the ‘Triple Bottom Line', TM&D continued to focus its efforts for adoption of renewable energy sources in its operations. As part of your Company's Sustainability 2.0 agenda, TM&D is rapidly expanding its Green Logistics efforts for mid mile and last mile deliveries in key cities across the country. Collaborations with multiple Original Equipment

Manufacturers (OEMs) and fleet aggregators facilitated adoption of Electrical Vehicles (EV) in TM&D operations. The number of EV trips increased by 3x over the previous year.

TM&D's distribution highway is a source of sustainable competitive advantage for your Company's FMCG Businesses and is well-positioned to support the rapid scale-up of operations in the ensuing years leveraging its best-in-class systems and processes, an agile and responsive supply chain, and a synergistic relationship with its channel partners.

PAPERBOARDS, PAPER AND PACKAGING Paperboards & Specialty Papers

After achieving record highs in FY 2022-23, the domestic industry has faced significant years. The industry contended with a difficult operating environment, characterised by low-priced supplies of paperboards and paper from China and Indonesia in global markets, including India, as well as weak demand conditions, resulting in subdued realisations. On the inputs front, wood prices witnessed sharp escalation during the year, with wood availability and quality being significantly sub-optimal on account of lower plantations during the pandemic period and higher demand from competing Wood Based Industries (WBI). The cumulative impact of subdued realisations, excess supply in domestic markets led by unprecedented increase in low-priced imports into India from China, Indonesia etc., sharp surge in wood costs, and currency-led volatility exerted pressure on margins during the year. The Business was able to partially mitigate the impact of these challenges by leveraging structural advantages of the integrated business model, stepped-up end-user engagements, Digital interventions and increase in salience of exports and Plastic substitution (PlaSub) products.

The Business has also undertaken several initiatives to address the challenges of wood availability and surge in costs, including inter alia, opportunity based wood imports, evaluation of leased plantation models, and acceleration in plantations in collaboration with industry stakeholders.

Your Company is pioneering a first ever initiative in

Indian Wood Based Industry using satellite imaging for plantation monitoring and wood assessment to monitor pulpwood plantations and assess future harvestable wood quantity available in various catchments.

The Business sustained its leadership position in the Value-Added Paperboard (VAP) segment through focused innovations and development of customised solutions for end-use industries. The Business also consolidated its leadership position in the eco-labelled products and premium recycled paperboards segments.

During the year, the Specialty Papers segment witnessed robust growth driven by capacity augmentation in D?cor paper. Market standing in the segment continues to be driven by product mix enrichment and diversification of the customer base. The domestic industry remained under pressure due to cheap supplies from China. The levy of Anti-dumping duty on D?cor paper has partially provided a level playing field for domestic industry, which is critical towards fostering domestic value chains and enabling import substitution.

During the year, your Company signed a Business Transfer Agreement to acquire the Pulp and Paper Undertaking (‘CPP') of Aditya Birla Real Estate Limited (‘ABREL') at Lalkuan (Nainital, Uttarakhand). Commissioned in 1984, CPP is a well-established player in the Indian Paper industry with an installed capacity of 4.8 Lakh tonnes per annum. CPP is a one-of-a-kind asset with a strong strategic fit with your Company's Paperboards & Specialty

Papers Business. The acquisition (which is expected to be completed in about six months) will immediately add significant with potential for further capacity expansion, provide locational advantage for efficient customer servicing and proximity to key raw material sources, mitigate operational risks through multi-site operations and enhance resilience across industry cycles through portfolio diversification.

The Business expects to drive structural improvement in profitability of CPP through several value unlock interventions such as capacity debottlenecking, product quality upgrade, efficiency improvement leveraging

TPM/Digital initiatives, supply chain optimisation, costs and procurement efficiencies. The acquisition is also expected to strengthen the market standing of your Company's Paperboards and Specialty Papers Business and engender new opportunities in the domestic and international markets. The acquisition aligns with your Company's strategy of driving the next horizon of growth in the Paperboards and Specialty Papers Business by expanding capacity at a new location considering that the existing facilities are already saturated. The strong linkages to afforestation and livelihood creation pursued by both the entities will also contribute meaningfully to national priorities.

The paperboards and packaging industry is poised for transformative change in the medium term. Customers are increasingly seeking solutions that are bio-degradable, substitute single use plastic and meet stakeholder & regulatory expectations across industries including food serving & delivery, pharmaceutical, beauty and electronics. The Business has adopted a multi-tiered strategy to build solutions that will replace single use plastics and meet emergent consumer needs. Within the sustainable products portfolio – ‘Platform 1' comprises a range of recyclable, compostable and barrier coated boards and includes the ‘Filo' series - ‘FiloBev' (for beverage cups), ‘FiloServe' (for QSR, bakeries, food retail) & ‘FiloPack' (packaging for sweets and deep freeze applications). ‘FiloBev Mini' (for economic cup variant for short servings) was developed during the year and has quickly gained market share in focus markets. The Filo series has been certified compostable by the Central Institute of scale and economies to existing operations

Petrochemicals Engineering & Technology (CIPET) and the manufacturing unit at Bollaram has been registered as a compostable products manufacturer. The state-of-the-art Coater machine set up during the year has enabled the business to quickly penetrate this fast-evolving space which holds immense growth potential, supported by the R&D capabilities of your Company's Life Sciences & Technology Centre, and through external collaborations with global specialists. The range of products in this segment is witnessing strong growth momentum both in domestic and international markets. ‘Platform 2' boards that comprises a range of first-to-market are fully recyclable and replace plastic ‘foam' board.

End-use applications include indoor display solutions involving replacement of plastic signboards and shelves. ‘Platform 3' offers futuristic packaging solutions comprising premium Moulded Fibre Products (MFP) made from renewable natural fibres such as wood, bamboo, bagasse, waste paper etc. Your Company's wholly-owned subsidiary, ITC Fibre Innovations Limited (IFIL), forayed into the fast-growing MFP space with the commissioning of a state-of-the-art MFP manufacturing facility in Badiyakhedi, Madhya Pradesh in March 2024. During the year, IFIL has substantially stabilised operations and scaled up commercial shipments. Going forward, IFIL will leverage the expertise of the Business in fibre value chain, manufacturing excellence and strong sustainability credentials to rapidly scale-up business with continued focus on developing innovative plastic substitution solutions. Your Company's Packaging Board Centre of Excellence was institutionalised during the year to further drive customer engagement on technical aspects, improve product performance and focus on new-gen product development.

The Business continues to procure wood, a key raw material, from sustainable sources. Research on clonal development has resulted in introduction of high-yielding and disease-resistant clones that are adaptable to a wide variety of agro-climatic conditions. This has not only aided in increasing farmer incomes but has also enabled greater consistency in farmer earnings. In this context, your Company's Life Sciences & Technology Centre is engaged in developing higher yielding second generation clones with enhanced pest and disease resistant attributes. The Business continues to focus on scaling up wood sourcing from core areas and has increased plantations in core area during the year. In addition, initiatives such as bund plantations and scaling up plantations in new catchment areas in Odisha and Chhattisgarh have enabled procurement of nearly 10% of total wood requirement of the Business from such new areas, with further potential for increasing cost-effective access to fibre in the future.

Business has achieved highest ever plantation area of ~65000 ha (growth of appx. 30%) during the year.

Your Company has the distinction of being the first in India to have obtained the Forest Stewardship Council-Forest Management (FSC?-FM) certification (FSC ?-C102390), which confirms compliance with the highest international benchmarks of plantation management across the dimensions of environmental responsibility, social benefit, andeconomicviability.Tilldate,yourCompanyhasreceived FSC?-FM certification for over 1.49 lakh acres of plantations involving over 25000 farmers. During the year, nearly 4.85 lakh tonnes of FSC?-certified wood was procured from these certified plantations. Your Company sustained its position as the leading supplier of

FSC?-certified paper and paperboards (FSC?-C064218) in India. Your Company's Paperboards & Specialty Papers Business is a pioneer in the adoption of Digital technologies. In recent years, the Business has embarked upon a comprehensive Digital Transformation Programme across the vectors of manufacturing, supply chain and support services to achieve operational excellence, enable decarbonisation of operations, drive improvement in profitability and improve safety across the value chain.

The multi-dimensional digital interventions encompass Industrial IoT for Smart Operations, Integrated Data Platform, AI/ML algorithms for manufacturing process optimisation, AI/ML based image analytics and IoT based crop monitoring & advisory, and computer vision-based solutions to improve workforce safety. The Business continues to collaborate with partners from the start-up ecosystem, as well as established solution providers, in building scalable solutions that are custom fit to business requirements. The Business' Digital App Suite has more than forty applications across themes of automated data reporting, image and video analytics, intelligent root cause analysis, smart simulation, numerical optimisation, advanced AI models, low-code/no-code applications, process digital twins, etc. The Business was the Global winner at the BRICS Industrial Innovation Contest under the theme of ‘Intelligent Manufacturing using AI/ML' and the Asia-Pacific Regional winner at the Gartner's Eye for

Innovation Awards under the categories of ‘Advanced Manufacturing', and ‘Energy, Power and Utilities'.

The Business also embarked upon a Supply Chain Transformation Project ‘OJAS', establishing a dedicated supply chain vertical to enhance customer service and realise value from supply chain optimisation. This initiative has led to significant reductions in Order to Delivery Time (ODLT), and other customer service delivery metrics.

The Business has adopted the principles of Total Productive Maintenance (TPM), Lean and Six Sigma for over a decade and continues to reap substantial benefits through several Business Excellence initiatives.

All manufacturing units of the Business continue to recycle nearly 100% of the solid waste generated during operations by converting the same into lime, fly ash bricks, cement, grey boards, egg trays etc. In addition, the Business recycled around 1.1 lakh tonnes of waste paper during the year, thereby sustaining positive solid waste recycling footprint of the Business.

I n line with the objective of enhancing the share of renewable energy in its operations, the Business has implemented several initiatives including investments in a green boiler, high efficiencycirculating fluidised bed boiler, solar & wind energy and increased usage of bio-fuel. The recently commissioned state-of-the-art and future-ready High Pressure Recovery Boiler at the Bhadrachalam mill is progressively enhancing energy efficiency and reducing the carbon footprint of the unit's operations by significantly lowering coal consumption by appx. 25%. These investments are a testament to your Company's commitment towards embedding sustainability in its operations and supporting the ‘Make in India' initiative. With these initiatives, renewable sources presently account for more than 50% of total energy consumed at the four manufacturing units of the Business.

The Business continues to strengthen its safety management processes, adopt globally recognised best practices and ensure that facilities are designed, constructed, operated and maintained in an inherently safe manner. Business continues to deploy various measures improvements in On-Time-In-Full (OTIF), including the use of Data Analytics Tools to identify risk prone areas for proactive mitigation of incidents, video analytics, digitally enabled systems such as Mobile based app, ‘Gensuite', etc. The manufacturing facilities at Bhadrachalam, Kovai, Tribeni and Bollaram continue to receive industry recognition for their green credentials and safety standards in line with the focus on sustainable business practices. The Bhadrachalam unit is the first pulp & paper plant and the second in the country overall, to be rated ‘GreenCo Platinum+' by CII, as part of the Green Company rating system. The Kovai unit has also been rated GreenCo Platinum+ by CII. The Kovai unit is the first site in India and the first paper mill in the world to achieve the highest platinum rating under the ‘Alliance for Water Stewardship Standards'. Bhadrachalam unit also received Alliance for Water Stewardship Platinum certification. Bhadrachalam mill was also awarded the ‘Excellent Energy Efficient unit' at National Awards for

Energy Management, 2024. The Kovai Unit was awarded for Excellence in water Management, 2024, under the 'Beyond the Fence' category.

With structural drivers of demand in the Indian economy remaining strong over the medium term, paperboards demand is expected to remain robust. Enabling factors include India's emerging demographic trends, urbanisation, rising middle class, continued substitution of plastic with greener alternatives and India emerging as the Global manufacturing hub. End-user segments such as Pharmaceuticals, Apparel, QSR, FMCG, consumer durables and e-Commerce are projected to register strong growth. Writing & Printing paper demand is also expected to remain firm on the back of demand from the publishing and notebooks industries driven by the Government's thrust on primary and secondary education. While cheap imports from China as well as from ASEAN countries remain a potential threat in the short run, the

Business remains confident of leveraging its competitive strengths to mitigate the impact thereof. Representations continue to be made at appropriate forums for suitable measures to safeguard domestic industry. Directorate General of Trade Remedies (DGTR), Ministry of Commerce and Industry, India has also initiated an Anti-Dumping investigation on Virgin Paperboard originating from China and Chile. Indian Paper Manufacturers Association (IPMA), National Industry body has also approached Ministry of Commerce for considering imposition of Minimum Import Price (MIP) on import of paperboards into India.

Your Company continues to engage with policy makers to address key industry challenges including increasing wood availability through collaborative public-private plantation models to strengthen the competitiveness of domestic industry and arrest the rapid increase of low priced imports of paper & paperboard into the country.

Over the years, your Company has continued to lay thrust on structural interventions to provide sustainable competitive advantage across the value chain with significant productivity across all key operating nodes to enhance the margin profile of its portfolio.

The integrated nature of your Company's business model - comprising access to high-quality, cost competitive and renewable fibre supply chain, continued development of high yielding and disease-resistant clonal saplings, enhancing energy efficiency, through product & process innovation, in-house pulp manufacturing capability, imported pulp substitution, world-class product quality, state-of-the-art manufacturing facilities, increasing usage of data analytics and Industry 4.0 technologies along with robust forward linkages with the Education and Stationery Products Business and the Packaging and Printing Business - is a key source of competitive advantage for your Company's Paperboards & Specialty Papers Business. Your Company is confident of further consolidating its in the Indian Paper and Paperboards industry leveraging recent investments in innovation platforms anchored on the development of sustainable products and cutting-edge digital technologies to set new benchmarks in customer satisfaction, operational excellence, and sustainability.

Packaging and Printing

Your Company's Packaging and Printing Business is a leading provider of value-added, differentiated and innovative packaging solutions leveraging its comprehensive capability-set spanning multiple technology platforms for cartons and laminates, supported by in-house cylinder making and blown film manufacturing lines. The recent capacity addition at Nadiad, Gujarat, with state-of-the-art equipment to cater to markets in the Western region, has further augmented the Business' capabilities in Cartons packaging. Capacity utilisation at the facility was progressively ramped up during the year.

The Business caters to the packaging requirements of leading players across several industry segments viz. Food & Beverage, Personal Care, Home Care, Footwear, Consumer Electronics & Electricals, QSR, Pharma, Liquor and Tobacco. The Business continues to be acknowledged as a ‘first choice packaging partner' by several reputed FMCG companies in the country for providing superior and cost-effective packaging solutions. The Business also provides strategic support to your Company's FMCG Businesses and Cigarettes Business by facilitating faster turnaround for new launches, innovative & sustainable packaging solutions, design changes and ensuring security of supplies. Amidst sluggish consumer demand and heightened competitive intensity in the packaging and printing industry, the Business continues to aggressively pursue new business development across various segments. During the year, the Business acquired several key accounts, creating a sound base for robust growth going forward. The Business continues to craft innovative packaging solutions leveraging its deep understanding of end-user needs and the capabilities of your Company's Life Sciences and Technology Centre. The Business further scaled up the flagship ‘InnovPack' campaign targeting specific end-use segments with potential for rapid adoption of sustainable packaging and plastic substitution solutions. Along with a pipeline of solutions developed through molecular science research, such as ‘Bioseal' (compostable coating to replace plastics), ‘Oxyblock' (recyclable coating solution to enhance barrier properties in packaging) and ‘Germ free coating' (solution for microbial free packaging surface addressing the consumer consciousness towards hygiene and safety), the Business continued to focus on developing several innovative solutions towards ‘Reducing, Reusing and Recycling' of plastic substrates; these are under various stages of commercialisation.

The Business has consistently demonstrated execution excellence vis-?-vis key operational parameters by implementing various operational excellence tools and projects. These initiatives focus on improving efficiency, reducing waste, and enhancing quality, supported by employee skill development. The Business amplified and sustained these benefits through deployment of new-age Industry 4.0 technologies and digital facilitation by establishing a core foundation of IT-OT integration across all units.

During the year, the Business received the prestigious WorldStar and AsiaStar awards in the categories of pack premiumisation and sustainability. The Business also received several national level awards such as the IFCA Star Award and SIES SOP Star Award for its excellence in Packaging. The Business was also recognised as the Packaging Company of the Year 2024 - Folding Cartons (Large Volumes) & Packaging Convertor of the Year 2024 (Foods & Beverages) by PrintWeek.

All four units of the Business are certified under the Integrated Management System, consisting of

ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018.

Cartons Packaging lines at Tiruvottiyur and Haridwar units received the ‘Grade A' and the Nadiad unit received ‘Grade AA' - Brand Reputation Compliance Global

Standards (BRCGS) certifications for global standards in packaging materials, a key accreditation for supplies to the packaged foods industry. All key units of the Business have Sedex certifications for social ethical compliances; with the Business also receiving the Ecovadis Bronze certification for sustainability performance.

Notwithstanding the recent headwinds in the sector, the

Indian packaging industry is positioned for significant growth in the near term, considering the low per capita packaging consumption of appx. 10 kgs per annum in India as against per capita consumption of 60 to 100 kgs per annum in Advanced Economies. Demand for consumer linked packaging in India is expected to be further benefited by rising affluence , favourable demographics and growing share of Modern Trade and e-Commerce. Growing awareness of decarbonisation and heightened regulatory attention on plastic packaging are expected to drive growth in sustainable packaging, including recyclable and circular solutions.

With world-class technology across a diverse range of platforms, leadership in sustainable packaging solutions and best-in-class quality management systems, the Packaging and Printing Business has established itself as a one-stop packaging solutions provider to several industry segments viz. Food & Beverage, Personal Care, Home Care, QSR, Footwear, Consumer Electronics, Pharma and Tobacco. With focused investments in skill development and a distributed manufacturing footprint, the Business is well positioned to grow its marquee customer base while continuing to service the requirements of your Company's FMCG Businesses.

AGRI BUSINESS Leaf Tobacco

Global demand for leaf tobacco exceeded supply during the year, due to supply disruptions in major sourcing regions caused by adverse weather events and international manufacturers rebuilding depleted inventory levels from previous years' crop shortages. Despite growth in Indian Flue Cured Virginia (FCV) tobacco crop production during the year, the surge in global demand caused heightened competitive intensity amongst leaf exporters resulting in sharp rise in FCV procurement prices for the third consecutive year. The Business continued to leverage its deep customer relationships, crop development expertise, superior product quality, world-class processing facilities and strong sustainability credentials to strengthen its position as a reliable supply chain partner for global customers besides accessing new customers/markets. During the year, the Business continued to increase its share of business with international buyers of Indian Burley tobacco by facilitating increased crop production, adopting Weather Resilient Tobacco Production Systems and strengthening crop competitiveness leveraging its sustainable tobacco programme. Deeper farmer & customer engagement, operational agility and supply chain efficiency enabled the Business to deliver enhanced value to customers and consolidate its pre-eminent position as the largest Indian exporter of unmanufactured tobacco.

The Business has enhanced focus across the tobacco value chain on the key vectors of Quality, Consistency, Compliance, Climate risk mitigation and Sustainability. To deliver on these parameters, sustained investments are being made in your Company's Green Leaf Threshing plants (GLT) at Anaparthi, Chirala and Mysuru towards capacity enhancement, delivering world-class quality and upgrading processing technology. Crop & region-specific agronomic practices are being implemented at scale to meet new and emerging customer needs.

The Business continues to set benchmarks in leaf threshing operations through focused initiatives and innovative technological & digital solutions such as real time chemistry measurement & analysis (chemosensory evaluation) for finished goods, Historian AI/ML engine for advanced data analytics, AI based NTRM (Non-Tobacco Related Matter) removal system, automation of material handling, etc. Strategic cost management remains a key focus area for the Business. Digital tools such as AI/ML powered real-time price discovery system continue to be scaled up facilitating efficient leaf tobacco buying across auction platforms. Several other digital initiatives, implemented across the value chain in recent years, have led to improved operating efficiencies in areas of crop development, leaf procurement and supply chain.

Synergistic R&D initiatives with focus on varietal development, climate smart farming techniques, farm level digital interventions and usage of water efficient technologies are being scaled up towards enhancing productivity & product quality, reducing cultivation costs, strengthening resilience and capacity building of the farm value chain to increase crop security and enhance farmer incomes.

The Business has stepped up its engagement with farmers to implement integrated energy management initiatives spanning energy conservation, increasing alternative fuel usage and energy plantations towards achieving fuel self-sufficiency in the curing process of FCV tobacco. The Business implemented several decarbonisation measures for farms, GLTs, and supply chain operations throughout the year. The electrical energy needs of all three GLTs are substantially met from renewable sources in line with your Company's philosophy of adopting a low-carbon growth path. In addition to these initiatives, your Company is taking up integrated watershed management programmes to ensure availability of water for irrigation during critical phases of the crop cycle. In recognition of its commitment to the highest standards of Sustainability, EHS & Quality, the Business received several awards during the year including the ‘SEEM National Energy Management award' with Platinum rating for Excellence in Energy Conservation for Chirala GLT, ‘Silver Category in Industrial Safety Leadership Award' from Confederation of Indian Industry

(CII) for Anaparthi GLT, ‘Excellence Energy Efficient Unit' for Mysuru GLT from CII, as well as various awards from the Quality Circle Forum of India and CII for operational excellence, etc.

While the recent stability in taxes on cigarettes and supply shortages in global markets has led to an increase in the demand for Indian leaf tobacco during the year, it is imperative to address certain structural factors to facilitate sustained growth and competitiveness of leaf tobacco exports from India. Punitive taxation on the legal cigarette industry has over the years resulted in rapid increase in illicit cigarette trade which has in turn adversely impacted demand for Indian leaf tobacco as illicit products do not use leaf tobacco grown in India. Lower export incentives in

India and high import duty/tariffs levied in several markets, including the USA and Europe, also continue to weigh on the competitiveness of Indian leaf tobacco exports. As stated in earlier years, a more balanced regulatory and taxation regime that cognises for the unique tobacco consumption pattern prevalent in India and the economic realities of the country remains critical to support the Indian tobacco farmer and the 46 million livelihoods dependent on tobacco. It is also imperative that the Indian leaf tobacco sector receives necessary policy support, including restoring export incentives to earlier levels, to enhance the competitiveness of unmanufactured tobacco exports from India and contribute to increase in farmer incomes. According to an ASSOCHAM TARI 8 Study, the tobacco sector in India contributes substantial socio-economic benefits in terms of agricultural employment, farm incomes, revenue generation and foreign exchange earnings. Your Company continues to engage with policy makers on these matters.

The Business will continue to provide strategic sourcing support to your Company's Cigarettes Business and fortify its leadership position as a major exporter of quality Indian tobacco, thereby catalysing the multiplier impact of increased farmer incomes on the rural economy. With its strong R&D capability, unique crop development & extension expertise, sustainability leadership, digital expertise, state-of-the-art processing facilities and deep understanding of customer & farmer needs, your Company is well positioned to meet the current and emerging requirements of global customers and sustain its position as a world-class leaf tobacco organisation.

Other Agri Commodities

Amidst persistent geopolitical tensions, climate uncertainties and macroeconomic challenges, concerns over global food security and inflation have intensified.

Various policy measures implemented by the Government of India, including stock limits and export restrictions,

8 ASSOCHAM TARI Study (2019) continued to pose myriad challenges to your Company's Agri Business during the year.

The Business continued to map risks and opportunities arising out of the unfolding global trade dynamics and build adaptive capacity to enhance resilience of its business models. In spite of the challenging operating environment, your Company leveraged its strong farm linkages, extensive sourcing expertise, enabling traceable, attribute-based and identity-preserved sourcing of commodities, multi-modal logistics capability, agile supply chain operations, deep customer relationships, and focus on scaling up the Value-Added Agri Products (VAAP) portfolio, to drive robust growth during the year.

Easing food inflationary pressures and higher inventories of food grains have enabled partial lifting of certain trade restrictions towards the end of the year, which augurs well for the year ahead.

As reported in earlier years, the scope and scale of operations of your Company's Agri Business have grown manifold over the years and currently encompasses over 3.5 million tonnes of annual throughput in 22 states and over 20 agri-value chains. The strategic focus of the Business continues to be on accelerating growth by rapidly scaling up its Value-Added Agri Products (VAAP) portfolio, straddling multiple value chains comprising Spices, Coffee, Frozen Marine Products and Processed Fruits, amongst others.

– Your Company further consolidated its position as a preferred supply chain partner to buyers in spices such as Chilli, Cumin, Turmeric, and Coriander. The Business enhanced its presence in ‘food safe' markets, viz., the USA, EU, and UK, by leveraging its institutional strengths, such as identity-preserved sourcing expertise, strong backward integration, supply chain control, and customer-centric strategies. The Business continues to scale up its Organic and Integrated Crop Management (ICM) programmes, expanding organic cultivation across multiple states to meet the growing demand for certified organic products. Committed to sustainable farm management practices backed by Rainforest Alliance and Global GAP accreditation, your Company has successfully leveraged ITCMAARS to strengthen farmer connections, improve traceability, and drive sustainable agricultural practices. During the year, the Business significantly expanded its value-added portfolio, achieving substantial growth in organic, steam-sterilised, and processed powder segments. The Business remains committed to execution excellence - capacity utilisation at the state-of-the-art spices processing facility in Andhra Pradesh has been further scaled up; the Business continues to maintain its unblemished track record in terms of complying with stringent food safety parameters. The proportion of custom-made products in the overall portfolio has increased considerably, underscoring your Company's strategic focus on premium offerings. The Business has successfully broadened its customer base across various markets, showcasing strong customer acquisition capabilities and a commitment to building lasting relationships. Additionally, the Business has gained market share in the export market, reinforcing its position as the leading Indian exporter of whole and value-added spices.

– During the year, international coffee prices surged primarily due to lower supply in global markets by leading coffee producers viz. Brazil and Vietnam. Driven by strong demand, Indian coffee exports witnessed robust growth.

Your Company leveraged its strategic sourcing presence in major coffee-growing regions of India and deepened its focus on certified and sustainably sourced coffees to expand its market share in exports. The Business strengthened its footprint across key international markets, particularly in Europe and the Middle East, by leveraging its long-standing customer relationships, strong sustainability credentials and agile execution. Continued expansion of certified acreage and investments in traceable and sustainable supply chains demonstrate the Business' commitment to responsible sourcing and future-readiness. Your Company continues to be one of India's leading exporters of value-added frozen marine products, with strong capabilities in processing individually quick-frozen (IQF), raw, and cooked products, adhering to the highest safety and hygiene standards demanded by discerning markets such as the US, EU, and Japan. The Business strengthened its position in the ‘Aquaculture Stewardship Council (ASC) certified shrimp' segment, reinforcing its leadership in sustainable seafood and aligning with customers' responsible procurement goals.

During the year, the Indian shrimp industry faced a challenging environment marked by volatile farm gate prices and supply chain headwinds. Despite these challenges, your Company expanded its reach through market development in countries such as Greece, Israel, and Malaysia, and by launching strategic product extensions, in line with its portfolio diversification goals.

Your Company continues to enhance its capabilities in the Medicinal and Aromatic Plant Extracts (MAPE) segment by strengthening backward integration, cultivation programmes, and its portfolio of plant-based extracts. Focusing on Ayurvedic ingredients like ashwagandha, turmeric, and marigold, the Business deepened farmer engagement to ensure traceability and quality compliance. Your Company's MAPE farm in Madhya Pradesh continues to play a pivotal role in varietal selection trials, seed production, and establishing standardised package of practices, enhancing the Business' technical capabilities.

The Business also initiated organic cultivation to meet the growing demand for certified organic extracts in premium export markets and is developing unique value-added products leveraging the research platforms of the Life Sciences and Technology Centre of your Company.

Your Company continues to drive agricultural transformation at scale through ITCMAARS (Metamarket for Advanced Agriculture and Rural Services), a pioneering ‘Phygital' platform that integrates digital capabilities with on-ground engagement. ITCMAARS is a crop-agnostic full-stack AgriTech platform, that has been steadily enhancing procurement efficiency, supply chains, and creating new avenues for value generation while delivering meaningful benefits to the farming community. Using Farmer Producer Organisations (FPOs) for physical engagement and a super app for digital services, ITCMAARS is catalysing farmer impact at scale. The ITCMAARS super app, which farmers can download on their phones, acts as a single point resource for farmers, providing personalised agricultural services through a plug and play model. This digital platform provides AI/ML driven personalised climate-smart crop advisories, intelligent nudges, customised soil nutrition, vernacular and voice enabled Generative AI, satellite sensing and real-time image recognition tools for the farming community. The physical layer enables access to cutting edge agricultural techniques such as biological agri inputs, nano fertilizers, drones, precision farming technologies, scientific quality assaying, market linkages and seamless access to formal credit at villages through FPOs and partners.

This initiative now spans across more than 2,050 FPOs encompassing over 2.1 million connected farmers across 11 states. Operating across more than 10 crop value chains, the platform partners with over 100 leading institutions, including banks, agri-input companies, Indian Council of Agricultural Research (ICAR), and agri-tech startups. The ITCMAARS super app, available in 8 regional languages, has emerged as India's highest-rated agriTech app. The ‘KrishiMitra' voice assistant, the world's first Gen AI-based chatbot for farmers, has significantly boosted digital adoption through vernacular and voice-based interactions.

As India's regulatory and consumer landscape increasingly demands traceability and sustainability, ITCMAARS is laying the foundation for ‘Trust Systems at Scale', enabling the farming community to meet evolving standards such as the EU Deforestation Regulation (EUDR) and sustainably produced certification requirements. With a vision to empower millions of farmers and unlock new value pools across the agri-inputs, outputs, and services domains, your Company remains deeply committed to leveraging ITCMAARS to deliver enhanced productivity, improved market access, and resilient incomes for India's farming communities.

Over the years, your Company has invested significantly in building competitively superior agri-commodity sourcing expertise comprising multiple business models, wide geographical spread and customised infrastructure. Your company is rapidly building expertise in data-science led decision support systems to deepen its sourcing capability. AI/ML models dynamically respond to evolving conditions across multiple sourcing dimensions and support the sourcing experts in making optimal decisions around temporal and spatial vectors. These capabilities and infrastructure have created structural advantages by facilitating competitive sourcing of agri raw materials for your Company's Branded Packaged Foods Businesses.

– The Business continued to play a pivotal role in securing benchmark-quality wheat to support the growing requirements of the ‘Aashirvaad' atta portfolio. Leveraging a wide sourcing network, robust crop development initiatives, and digital tools, the Business ensured timely and cost-efficient procurement of critical grades of wheat. During the year, procurement was scaled through direct farm linkages and FPOs, with a significant enabled platforms. Crop development efforts were intensified yields, and secure premium varieties to provide consumers with best-in-class product quality and experience.

– During the year, farmer-driven milk procurement network in Bihar, West Bengal, and Jharkhand was strengthened to meet the growing demands of your Company's Fresh Dairy portfolio under the ‘Aashirvaad Svasti' brand and the ‘Sunfeast' Dairy Beverages in Punjab. The Business expanded the use of digital tools, including automated collection systems, GPS-enabled logistics, and direct farmer payments, to bring greater transparency across the value chain. Tailored dairy extension services covering animal nutrition, health, and productivity enhancement were scaled up, improving yields and reinforcing farmer loyalty. These efforts have enhanced farmer profitability while ensuring sustained delivery of superior-quality milk aligned with brand requirements.

The capability to source superior attribute-specific milk has enabled your Company to expand its Fresh Dairy portfolio with several innovative offerings.

– The Business continues to scale-up sourcing of spices to meet the growing requirements of Sunrise and Aashirvaad brands.

– Going forward, the organic sourcing capabilities, farm linkages and traceability would also become a source of competitive advantage for the organic portfolio of your Company's FMCG Businesses.

The Business strengthened its collaborations with leading research institutions across India to build cost-effective, high-yielding, and resilient Agri-value chains. By mapping climate hotspots and focusing on regenerative agriculture, your Company introduced location-specific seed varieties and tailored agricultural practices in key states. This approach is aimed at enhancing crop intelligence, reducing GHG emissions, and improving soil health. Additionally, efforts to increaseshareofwheatsourcedviadigitally farm income were supported through the development of customised improve Agri-inputs,climate layingresilience, the foundationenhance for sustainable, future-ready food products. Your Company continued developing the millets value chain, promoting climate-resilient, nutrient-dense crops through public-private partnerships in Maharashtra and Andhra Pradesh with Indian Institute of Millets Research (IIMR).

Driving the transformation towards NextGen Agriculture, your Company has significantly accelerated digital adoption across the Agri landscape, empowering farmers with advanced, tech-enabled solutions. At the forefront is your Company's ‘phygital' innovation ITCMAARS which delivers hyperlocal, personalised recommendations at scale through predictive advisory models powered by IoT and data analytics. This integrated ecosystem has the potential to unlock several evolving opportunities that can help reimagine the future of the agri sector and propel the Business to create new and scalable revenue streams, whilst also benefitting farmers.

To further enhance rural livelihoods, your Company's focus on Value-Added Agri Products (VAAP) and crop diversificationis catalysing a shift from conventional production-centric models to demand-driven, value-rich agri-value chains. Strategic investments in state-of-the-art export infrastructure are linking Indian farmers to global markets, driving growth and inclusivity.

Through a wide spectrum of initiatives including climate-resilient farming, natural resource management, competitive value chain development, cutting-edge digital interventions and robust market linkages, your Company is enabling Indian agriculture to scale new horizons while advancing national priorities and delivering sustainable impact.

NOTES ON SUBSIDIARIES

The following may be read in conjunction with the Consolidated Financial Statements of your Company prepared in accordance with Indian Accounting Standard 110. Shareholders desirous of obtaining the Report and Accounts of your Company's subsidiaries may obtain the same upon request. Further, the Report and Accounts of the subsidiary companies is also available under the ‘Investor Relations' section of your Company's website, www.itcportal.com, in a downloadable format. Your Company's Policy for determination of a material subsidiary, as adopted by your Board, in conformity with Regulation 16 of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations 2015, can be accessed on your Company's corporate website at https://www.itcportal.com/material-subsidiary-policy. Presently, your Company does not have any material subsidiary.

Surya Nepal Private Limited

Nepal's GDP grew by 3.7% during the fiscal year ended

July 2024, on a low base of 2% in the previous year, led mainly by uptick in agriculture, hydro power and tourism sectors. However, growth in the Nepalese economy continues to be challenging amidst subdued economic activities resulting from weak consumer demand and sluggish private and public sector investments.

The economy saw a modest recovery this fiscal year with an accommodative monetary policy and consumer price inflation moderating to 4.6% for the first 9 months of the fiscal year as compared to 5.9% in the previous year. Inward remittances, which significantly contribute to economic growth, stand at appx. 25% of the national GDP, grew by 10.0% in the first 9 months, albeit at a slower pace than the previous year. Strong inward remittances, low interest rates and moderate inflation are expected to lead to gradual recovery in private consumption and consumer demand.

The Government of Nepal has recently introduced several reforms to enhance investments, strengthen governance, public service delivery, ease of doing business etc., which are steps in the right direction. Further measures aimed at encouraging domestic and foreign investments, incentivising the manufacturing sector to enable import substitution and job creation, supporting the hospitality sector with its large economic multiplier effect, on-ground implementation of reforms and promulgation of industry-friendly policies remain key imperatives for achieving sustained economic growth. The legal cigarette industry provides livelihoods to over five lakh individuals involved in tobacco cultivation, manufacturing & trade and makes a significant to the revenue collection of the Government of Nepal. Despite its far-reaching economic impact, the legal cigarette industry continues to face significant from an increasingly punitive and discriminatory taxation and regulatory regime. The company continues to engage with policy makers for equitable, pragmatic, evidence-based regulations and taxation policies that balance the economic imperatives of the country and tobacco control objectives.

The company demonstrated resilient performance during the year despite subdued consumer demand. The Cigarettes business reinforced its market standing by leveraging its robust portfolio, superior product quality and wide distribution network. A differentiated and innovative offering under ‘Surya Fusion' brand was launched during the year, which further fortified the company's product portfolio.

The company's manufacturing systems continued to set new benchmarks in responsiveness, quality and productivity. Various initiatives, such as the manufacture of new product formats, and process automation were implemented during the year. Relentless focus on developing world-class products anchored on innovation and benchmarked to international quality standards remain the key sources of sustainable competitive advantage for the company.

During the year, the company leveraged its distribution reach to scale up availability of ‘Sunfeast Dark Fantasy Choco Fills' biscuits, which had been launched in the previous year. Focused investments towards brand building supplemented the distribution scale up and enabled the brand to achieve premium positioning in the market. ‘Sunfeast Dark Fantasy Mocha Fills', launched during the year, also elicited positive consumer response. In the Confectionery business, the company augmented its product range through new launches such as

‘Sunfeast Dark Fantasy Choco Rolls', ‘ToffichooCoffee Delite' and ‘Minto Honey Lemon Ginger'. Focused investments continue to be made towards enhancing market standing. Capacity utilisation at the company's state-of-the-art manufacturing facility in Biratnagar is also being progressively ramped up.

The company's wholly owned subsidiary, Surya Nepal Ventures Private Limited, engaged in manufacturing and sales of agarbattis, continued to strengthen its market standing leveraging its differentiated product portfolio, sharply focused marketing investments and best-in-class product availability across target markets. The company entered the dhoop segment under the ‘Mangaldeep' brand during the year. The product range has received encouraging consumer response. The company continues to make multi-dimensional contributions towards building the societal and economic capital of Nepal. In line with applicable regulations and

CSR policy, the company carried out initiatives under four distinct CSR Platforms, namely, Surya Nepal Asha, Surya Nepal Prakriti, Surya Nepal Adharshila and Surya Nepal Gatha during the year. Key interventions include:

– providing assistance to farmers in areas proximal to the company's operations, – creation of agri-infrastructure such as vermicompost pits, harvesting sheds etc., – providing training to improve productivity and enhance income generation for farmers through animal husbandry, – improvement in the quality of education in public schools in the vicinity of the company's operating locations, – development of public infrastructure in the catchment areas of operating locations, – assistance in various environment preservation measures like urban plantation and preservation of biodiversity, – support in organising the largest Nepali literature festival and assistance in promotion and revival of the local Nepali folk musical instrument – ‘Sarangi' through various training programs and workshops. During the year, the company recorded Revenue from Operations of NRs. 5293 crores (previous year

NRs. 4979 crores) and Net Profit of NRs. 1172 crores

(previous year NRs. 1118 crores) on a consolidated basis. The company declared a dividend of NRs. 273 per equity share of NRs. 50 9 each for the year ended 15th July, 2024 (31st Asadh, 2081), amounting to NRs. 1101 crores (previous year NRs. 563 per equity share of NRs. 100 each amounting to NRs. 1135 crores).

The company continues to be one of the largest contributors to the exchequer in Nepal and is well-positioned to consolidate its leadership position by leveraging its robust portfolio of products, deep & wide distribution network, best-in-class manufacturing facilities and

9 One Ordinary equity share of the company having face value of NRs 100/- was sub-divided to 2 Ordinary equity shares having face value of NRs. 50/- each during the year.

execution excellence. The company continues to explore opportunities to rapidly scale-up the newer FMCG businesses and evaluate emerging opportunities in this space.

ITC Infotech India Limited and its subsidiaries

The global IT industry continued to be impacted by heightened uncertainty and volatility in the macro-economic environment, exacerbated by geo-political dynamics. As per NASSCOM estimates, the Indian IT Services industry grew by 4.3% in FY 2024-25 led by AI, cloud-native technologies and cybersecurity services.

Against the backdrop of subdued industry growth, the company delivered robust performance with consolidated revenues growing by 13.8% over the previous year. The company remained aligned with the changing business priorities of its customers and achieved strong growth in key customer accounts by collaborating in their development and transformation initiatives. Clients are increasingly seeking strategic partners to streamline their portfolio of services and enhance cost efficiencies. The company continues to effectively address such requirements by leveraging its integrated global service delivery structure and strengthening operational efficiencies through a structured delivery excellence framework, employing a metrics-driven approach. The company continues to invest in institutionalising delivery excellence and building future-ready capabilities in key focus areas. During the year, the company formed a Technology Center of Excellence (CoE) in Bengaluru to serve as an incubation centre to build capabilities in next generation technologies, and a state-of-the-art Global AI Centre of Excellence in Kolkata to develop cutting-edge solutions. The company has also invested in building its AI capabilities and created GenAI powered platforms & accelerators, offering unique proposition to clients. In recent years the company has focused on building offerings and creating assets around capabilities like ‘CIO 360 - Run the Business' platform, Hotels-in-a-Box and Digital Manufacturing, S4/HANA, Digital Workplace, Hyper Automation, Adobe D2C, ServiceNow and Cybersecurity.

Towards enhancing its Cloud service capabilities, the company acquired Blazeclan Technologies Private

Limited (Blazeclan), a leading Cloud consulting firm, during the year. Blazeclan has well-established capabilities in Cloud transformation, with expertise in Cloud Migration, Digital Services, Digital Cloud Consulting and Data Analytics & Insights across AWS, Azure and GCP platforms. The company has created a new ‘Cloud services' line combining cloud professionals from both companies to provide high quality, scalable and secure cloud solutions and assist clients in their digital modernisation and transformation journeys. The company's investments in building technology-led solutions and offerings in future-focused areas were acknowledged in global benchmarking reports by leading analyst firms.During the year, the company was recognised as ‘Disruptor' across several Avasant RadarView™ service provider benchmarking reports, including ‘Digital CX Services', ‘Data Management and Advanced Analytics', ‘End-user Computing', ‘Digital Workplace', ‘Intelligent Automation' and ‘Travel, Transportation & Hospitality Digital Services'. The company was recognised as ‘Rising Star' in the ‘Data Modernisation Services-Midsize' and ‘Advanced BI & Reporting Modernisation-Midsize' quadrant in ISG provider lens™ research report on Advanced Analytics and AI services. Attracting, training and retaining high-quality talent, particularly in niche and future-focused technologies remain a key priority for the company to succeed in the global IT Services industry. The company continues to foster an employee-centric and high-performance work culture driving holistic well-being and growth as part of its comprehensive employee value proposition. Leadership strength continues to be built through curated leadership development programs and strengthen employee competencies through domain & technology-led training and career development programs. The company has initiated an extensive AI training programme covering over 9,000 employees to create an AI-proficient workforce.

During the year, the company's consolidated Revenue from Operations stood at Rs 4244.83 crores (previous year Rs 3730.23 crores). Net Profit for the year was Rs 449.82 crores (previous year Rs 463.13 crores) after considering costs related to the Blazeclan acquisition, and investments towards business growth and capability building.

For the year under review: a. ITC Infotech India Limited recorded Revenue from Operations of Rs 3204.32 crores (previous year Rs 2869.29 crores) and Net Profit of Rs 466.62 crores (previous year Rs 382.21 crores). The company paid a total dividend of Rs 53.75 per Equity Share of Rs 10/- each aggregating Rs 488.32 crores (previous year Rs 55.50 per Equity Share of Rs 10/- each aggregating Rs 488.40 crores). b. ITC Infotech Limited, UK, a wholly-owned subsidiary of the company, recorded Revenue of GBP 28.80 million

(previous year GBP 34.11 million) and Net Profit of

GBP 1.33 million (previous year GBP 1.49 million). c. ITC Infotech (USA), Inc., a wholly-owned subsidiary of the company, together with its wholly-owned subsidiary Indivate Inc., recorded Revenue of US$ 160.71 million (previous year US$ 158.58 million) and Net Profit of US$ 6.53 million (previous year

US$ 6.69 million). d. In the recent past, ITC Infotech India Limited has also set up subsidiary companies in Brazil, Mexico, France, Germany, Italy, Malaysia and Saudi Arabia. Please refer to Form AOC-1 (Statement containing salient features of the financial statements of

Subsidiaries / Associate companies / Joint Ventures), forming part of the Report and Accounts, for details on financial performance of these companies e. The consolidated results of the company include Revenue of Rs 98.43 crores and Net Loss of

Rs 3.38 crores recorded by Blazeclan Technologies Private Limited and its wholly owned subsidiaries post 1st October, 2024, i.e. the date of acquisition. Consequent to the acquisition, 10 wholly owned subsidiaries of Blazeclan across several countries including Singapore, Australia, Malaysia, Belgium, New Zealand, USA, Canada and Philippines have become step down subsidiaries of the company.

Going forward, ITC Infotech seeks to augment its portfolio of technology offerings across select industry verticals, develop new platforms & accelerators and strengthen its alliance ecosystem through partnerships with hyperscalers and platform providers in identified capability areas such as GenAI, Digital, Data & Analytics, Cloud, Infrastructure Services and ERP Systems. Strategic interventions are planned towards building a robust talent supply chain with focus on employee-centricity and fostering a high-performance culture. The company is well poised to craft the next horizon of growth in the years ahead driven by focused strategies to identify go to market opportunities, building capabilities through platforms and offerings and capacity building to drive scale.

Technico Agri Sciences Limited

During the year under review, potato production in India stood at 57 million MT, representing a decline of 5% over the previous year. Lower potato production resulted in a significant rise in potato prices during the year.

Leveraging its institutional strengths and strong brand value, the company continued to enhance its market standing by entering new potato growing markets and expanding presence in existing ones. The company's second greenhouse facility, located at Panchkula, was commissioned during the year to augment capacity and service the growing demand from institutional customers. The company's leadership in production of early generation seed potatoes and strength in agronomy continue to support the ‘Bingo!' range of potato chips of your Company and in servicing the seed potato requirements of the farmer base of your Company's Agri Business.

. The company's Revenue from Operations stood at Rs 383.68 crores (previous year Rs 323.95 crores) with Net Profitof Rs 83.76 crores (previous year Rs 37.81 crores). Total Comprehensive Income for the year stood at Rs 83.71 crores (previous year Rs 37.82 crores).

The company continues to leverage its deep domain expertise, strengthen relationships with global seed breeders and farmers to introduce high yield and climate resilient seed varieties to fortify its leadership position in the seed potato industry.

Technico Pty Limited and its subsidiaries

The company continues to focus on upgradation and commercialisation of its TECHNITUBER? Seed Technology and customising the agronomy practices for deployment across various geographies. Further, the company is also engaged in the marketing of TECHNITUBER? seed produced at the facilities of its subsidiary in China and Technico Agri Sciences Limited, India, a wholly-owned subsidiary of your Company, to global customers. For the year under review: a. Technico Pty Limited, Australia registered a turnover of Australian Dollars (A$) 2.86 million (previous year

A$ 1.69 million) and a Net Profit of A$ 1.51 million(previous year A$ 0.81 million). b. Technico Technologies Inc., Canada has wound down its seed business operations and is exploring other business opportunities in Canada. c. Technico Asia Holdings Pty Limited, Australia, and Technico Horticultural (Kunming) Co. Limited, China – there were no significant to the above companies.

Wimco Limited

The company's business activities comprise fabrication and assembly of machinery for tube filling, cartoning, wrapping, material handling including conveyor solutions and engineering services for the FMCG and Pharmaceutical industries.

During the year, the company monetised the value of certain identified assets relating to the engineering business thereby strengthening its Balance Sheet. The company's Revenue from Operations for the year stood at Rs 2.60 crores (previous year: Rs 3.47 crores) with a Net Profit ofRs 1.45 crores (previous year loss of Rs 1.88 crores). Total Comprehensive Income for the year stood at Rs 1.45 crores (previous year (-) Rs1.93 crores).

North East Nutrients Private Limited

Your Company holds 76% equity stake in North East Nutrients Private Limited, which has set up a food processing facility in Mangaldoi, Assam, to cater to the biscuits market in Assam and other north-eastern states. The company continues to focus on consistently improving operational efficiency and productivity. In recognition of its high standards of quality, the company received three Gold Awards at the Convention on Quality Concepts 2024, organised by the Quality Circle Forum of India, Durgapur Chapter. The company also received one Gold and one Silver Award at the National POKA-YOKE competition and a Silver Award in the FACE Food Safety & Quality Kaizen Competition, 2024 organised by CII.

The company's Revenue from Operations for the year stood at Rs 158.87 crores (previous year Rs 154.07 crores), while Net Profit for the year wasRs 13.63 crores (previous year Rs 14.90 crores). Total Comprehensive Income for the year stood at Rs 13.60 crores (previous year Rs 14.89 crores).

For FY 2024-25, the Board of Directors of the company has recommended a final dividend of Rs 2.00 per equity share of Rs 10 each, aggregating Rs 14.60 crores (previous year final dividend of Rs 2.00 per equity share of Rs 10 each, aggregating Rs 14.60 crores).

ITC IndiVision Limited events to report with respect

The company is engaged in manufacture and export of nicotine and nicotine derivative products. The company's manufacturing facility, situated near Mysuru has the capability to produce purest nicotine derivatives conforming to US and EU pharmacopoeia standards. The company undertook extensive product development initiatives, customer trials and business development efforts and is well poised to rapidly scale up business going forward.

During the year, the company recorded Total Income of Rs 10.51 crores (previous year Rs 1.19 crores) and Net Loss of Rs 55.56 crores (previous year loss of Rs 31.12 crores), primarily on account of gestation costs and depreciation.

ITC Fibre Innovations Limited (IFIL)

The company manufactures Moulded Fibre Products made from renewable natural fibres such as wood and offers sustainable solutions across industries including food service & delivery, FMCG and electronics.

Commercial production at the company's state-of-the-art manufacturing facility at Badiyakhedi, Madhya Pradesh commenced in March 2024. During the year, the company obtained multiple certifications affirming that its products are food contact safe and environment friendly and conform with the requirements under US Food and Drug Administration, German Federal Institute for Risk Assessment and Indian

FSSAI regulations. These certifications enable IFIL to differentiate its offerings with both domestic and international customers. The commercial sales were scaled up during the year post extensive product development efforts and customer trials. Going forward,

IFIL will leverage the expertise of the Business in fibre value chain, manufacturing excellence and strong sustainability credentials to rapidly scale-up business with continued focus on developing innovative plastic substitution solutions. During the year ended 31st March 2025, the company recorded Total Income of Rs 4.61 crores (previous year Rs 1.26 crores) with Net Loss of Rs 21.41 crores (previous year loss of Rs 3.56 crores), primarily on account of gestation costs and depreciation.

Russell Credit Limited

The company recorded Total Income of Rs 71.91 crores (previous year Rs 60.91 crores) and Net Profit of Rs 47.49 crores (previous year Rs 39.39 crores). Growth in Total Income was driven by higher surplus liquidity and increase in yield of the funds deployed on account of higher market interest rates.

During the year, the company transferred its investments in EIH Limited and HLV Limited to your Company at their respective cost of acquisition which led to reversal of the mark-to-market gain on the said investments. As a result, Total Comprehensive Income for the year stood at (-) Rs 484.29 crores (previous year Rs 442.67 crores). Temporary surplus liquidity of the company is mainly deployed in bonds, debt mutual funds, bank fixed deposits, certificate continues to closely monitor its investments in line with market interest rate movements and explore opportunities to make strategic investments for the ITC Group. For FY 2024-25, the company declared final dividend of Rs 0.36 per Equity Share of Rs 10 each, aggregating

Rs 23.27 crores (previous year final dividend of

Rs 0.30 per Equity Share of Rs 10 each, aggregating

Rs 19.39 crores).

Gold Flake Corporation Limited

The company holds 50% equity stake in ITC Filtrona Limited. During the year, the company recorded Total Income of Rs 25.11 crores (previous year Rs 24.82 crores) and Net Profit of Rs 23.80 crores (previous year Rs 23.12 crores). The company declared interim dividend of Rs 14.10 per Equity Share of Rs 10 each, aggregating Rs 22.56 crores (previous year Rs 14.10 per Equity Share of Rs 10 each, aggregating Rs 22.56 crores).

Greenacre Holdings Limited

The company provides maintenance services for commercial office buildings, EPC (engineering, procurement, construction) management services as well as project management consultancy services. During the year, the company recorded Total Income of Rs 13.46 crores (previous year Rs 11.61 crores) and Net Profit ofRs 7.23 crores (previous year Rs 2.82 crores).

ITC Integrated Business Services Limited

The company is in the business of providing support to the Business Shared Services operations of your Company and its related entities.

During the year, the company recorded Total Income of Rs 21.50 crores (previous year Rs 12.78 crores) and Net Profit ofRs 1.41 crores (previous year Rs 0.60 crore).

MRR Trading & Investment Company Limited

The company, a wholly-owned subsidiary of ITC Integrated Business Services Limited, holds tenancy rights in a commercial building located in Mumbai and also provides estate maintenance services. During the year, the company recorded Total Income of Rs 7.58 lakh (previous yearof deposits,Rs 7.38 lakh) and Net Profit of etc. The company Rs 0.41 lakh (previous year Rs 0.66 lakh).

Pavan Poplar Limited

The operations of the company continue to be adversely impacted pursuant to the Order of the Honourable High Court of Uttarakhand at Nainital in February 2014 dismissing the Writ Petition filed by the company against the Order of the District Magistrate authorising the State authorities to take possession of the land leased to the company. The company had filed an appeal against the aforementioned order of the Honourable High Court in 2014, which has been pending adjudication. Considering the time and resources involved, the company has since withdrawn the said appeal with the approval of the Honourable High Court on 7th March 2025. During the year, t he company recorded Total Income of Rs 0.18 crore (previous year Rs 0.14 crore) and Net loss of Rs 0.03 crore (previous year loss of Rs 0.03 crore).

Prag Agro Farm Limited

The operations of the company continue to be adversely impacted pursuant to the Order of the Honourable High Court of Uttarakhand at Nainital in February 2014 dismissing the writ petition filed by the company against the Order of the District Magistrate authorising the State authorities to take possession of the land leased to the company. The company had filed an appeal against the aforementioned order of the Honourable High Court in 2014, which has been pending adjudication. Considering the time and resources involved, the company has since withdrawn the said appeal with the approval of the Honourable High Court on 7th March 2025. During the year, the company recorded Total Income of Rs 0.10 crore (previous year Rs 0.10 crore) and Net loss of Rs 0.09 crore (previous year loss of Rs 0.02 crore).

NOTES ON JOINT VENTURES

ITC Filtrona Limited (formerly known as ITC Essentra Limited) – a joint venture of Gold Flake Corporation Limited

The company delivered resilient performance during the year amidst continued volatility in the supply chain for certain input materials.

The company sustained its leadership position in the industry consolidating its status as the preferred supply chain partner for several well-known national brands. The company continues to leverage its core strengths of focused innovation, best-in-class quality, consistent delivery and strong customer relationships. The company continues to partner with its customers and invest in technology upgradation and capability building towards sustaining its position as the ‘innovation and quality benchmark' in the Indian cigarette filter industry.

During the year ended 31st March, 2025, the company's Revenue from Operations stood at Rs 761.34 crores (previous year Rs 743.45 crores). Net Profit during the year stood at Rs 83.85 crores (previous year Rs 80.80 crores). The Board of Directors of the company has recommended a dividend of Rs 125 per equity share of Rs 10 each for the year ended 31st March, 2025 (previous year

Rs 100 per equity share).

Logix Developers Private Limited (LDPL)

Logix Developers Private Limited is a joint venture between your Company and Logix Estates Private Limited for developing a luxury hotel-cum-service apartment complex at the company's leasehold site located at Sector 105 in New Okhla Industrial Development Authority (NOIDA). Your Company presently holds 27.9% equity stake in LDPL. As reported in prior years, your Company reiterated its position with the JV partner that it was committed to developing a luxury hotel-cum-service apartment complex as envisaged under the JV Agreement and that it was not interested in progressing with any alternative project plans proposed by the JV partner. However, the JV partner refused to progress the project and instead expressed its intent to exit from the JV by selling its stake to your Company. Subsequently, the JV partner proposed that both parties should find a third party to sell the entire shareholding in LDPL. In view of these developments, your Company had filed a petition before the erstwhile Company Law Board submitting that the affairs of the JV entity were being conducted in a manner that was prejudicial to the interest of your Company and the JV entity. The matter is currently before the National Company Law Tribunal (NCLT). The JV partner had also filed a petition before the Honourable Delhi High Court for winding up the JV company, which was transferred to the NCLT by the Honourable Delhi High Court. The matter was heard before the NCLT on several occasions in the past but could not be concluded. On 21st January, 2020, the matter was assigned to a new bench, post which hearings on the matter are being held. In July 2022, LDPL received a communication from NOIDA authorities intimating cancellation of the sub-lease for the land on which the project was to be constructed on account of non-payment of lease instalments and non-fulfilment of the conditions of the sub-lease, including forfeiture of the amount deposited. The company is evaluating all options to pursue its rights in the matter. Consequently, as a matter of prudence, the company had derecognised the leasehold land/assets as well as adjusted/reversed the lease liabilities towards NOIDA in accordance with the terms of the sub-lease deed, in its financial statements for the year ended 31st March 2022.

During the year ended 31st March, 2025, the company recorded a Net Profit of Rs 0.25 crore (previous year Rs 0.22 crore). The Net Worth of the company stood at Rs 5.57 crores as at 31st March, 2025 (previous year Rs 5.32 crores).

Your Company's total investment in LDPL was Rs 41.95 crores. Your Company had made provision of the entire investment amount as diminution in the carrying value of investment in the previous years and consequently the carrying value of your Company's investment in LDPL as at 31st March, 2025, is Nil.

The financial statements of LDPL for the year ended31st March, 2025, are yet to be approved by its Board of Directors. In the absence of audited financial statements of LDPL, the Consolidated Financial Statements of your Company for the year ended 31st March, 2025, have been prepared based on the financial statements prepared by the management of LDPL.

NOTES ON ASSOCIATES ITC Hotels Limited

ITC Hotels Ltd. (ITCHL) was incorporated as a wholly-owned subsidiary of your Company in July, 2023. The Board of Directors of your Company and ITC Hotels Limited, had on 14th August, 2023 approved, subject to necessary statutory and regulatory approvals, the Scheme of Arrangement amongst your Company and ITC Hotels Limited and their respective shareholders and creditors (‘Scheme') for demerger of the Hotels Business (as defined in the Scheme) of your Company on a going concern basis. The Scheme was approved by the Honourable NationalCompany Law Tribunal, Kolkata Bench vide its order dated 4th October, 2024.

Pursuant to the Scheme, the Hotels Business of your Company (along with all assets and liabilities thereof, excluding ITC Grand Central, Mumbai) and the investments held in hospitality entities i.e.

Fortune Park Hotels Limited, Bay Islands Hotels Limited, Landbase India Limited, WelcomHotels Lanka (Private) Limited, Srinivasa Resorts Limited,

International Travel House Limited, Gujarat Hotels Limited and Maharaja Heritage Resorts Limited have been transferred to ITCHL on a going concern basis from the Effective Date i.e., 1st January 2025. ITCHL issued and allotted equity shares to the shareholders of your Company as per the share entitlement ratio provided in the Scheme and consequently your Company holds 39.88% stake in ITCHL as at 31st March 2025. Consequently, ITCHL has become an Associate of your Company.

ITCHL is amongst the fastest growing hospitality chains in the country with over 140 properties and 13,300 rooms under multiple brands catering to different market segments. ITCHL is recognised for its portfolio of world-class properties, iconic bouquet of brands, cuisine expertise and service excellence. Anchored on the ethos of ‘Responsible Luxury', ITCHL is a global exemplar in sustainable hospitality.

The company delivered robust performance during the year clocking record high revenue and profits. Room revenues recorded strong growth driven by broad-based performance across segments. Occupancy and Average Daily rate (ADR) witnessed robust growth on the back of sustained demand across key markets and smart revenue management.

ITCHL continues to pursue an ‘asset-right' growth strategy to drive growth while reducing capital intensity of operations by focusing on strong partnerships with asset owners, leveraging brand credentials and providing operational expertise. A substantial part of incremental room additions is expected to accrue through management and franchising contracts going forward. The company is also progressing investments towards scaling up its portfolio of owned hotel rooms. A greenfield project is underway at Puri, Odisha and a new block is under construction at the existing Welcomhotel in Bhubaneshwar. ITCHL also seeks to leverage its strategic land bank to enhance the portfolio of owned hotels.

The hospitality sector in India is poised to grow rapidly in the years ahead driven by growing per capita income, rapid urbanisation, increasing societal aspirations and low room supply penetration. ITCHL is well placed to craft its next horizon of growth as a pure-play hospitality entity leveraging your Company's institutional strengths, strong brand equity and goodwill.

Delectable Technologies Private Limited

Delectable Technologies Private Limited (Delectable) is, inter alia, engaged in the sale of FMCG products leveraging app-based technology through vending machines, primarily installed across office locations.

The total investment of the Company in Delectable stands at Rs 11 crores for a 39.3% stake, on a fully diluted basis.

Delectable has significantly scaled down its operations during the year. Your Company has divested its holding in Delectable in May 2025.

Sproutlife Foods Private Limited

Sproutlife Foods Private Limited (Sproutlife) operates in the fast growing, nutrition-led health food space with a diversified including protein bars, breakfast cereals, nutraceuticals etc. under the ‘Yogabar' brand. During the year, your Company invested Rs 30 crores in Sproutlife, consequent to which your Company's stake now stands at 47.50% (previous year 44.74%) on a fully diluted basis. Cumulative investment in Sproutlife stands at Rs 255 crores as at 31st March, 2025.

Sproutlife continues to register robust growth across its target markets in its core categories of Bars, Muesli and Oats; product portfolio was augmented during the year with the launch of protein drinks and whey protein.

Mother Sparsh Baby Care Private Limited

Mother Sparsh Baby Care Private Limited (Mother Sparsh) is a premium ayurvedic and natural baby care brand, which is focused on baby personal care, health & hygiene and expert baby care. With high quality products, Mother Sparsh aims to serve the needs of informed new-age mothers who are making conscious decisions to switch to superior products for their babies. The company recorded robust growth during the year on the back of increasing consumer franchise for its differentiated product range and entry into the quick commerce channel.

As at 31st March 2025, your Company held 26.5% stake in Mother Sparsh on a fully diluted basis at a cumulative investment value of Rs 45 crores.

In April 2025, your Company executed Definitive

Agreements to acquire the balance 73.5% stake in one or more tranches over a time period of about two to three years subject to fulfilment of prescribed terms and conditions.

ATC Limited (an associate of Gold Flake Corporation Limited)

The company is a contract manufacturer of cigarettes. The company continues to deliver superior quality products to its customers while maintaining high levels of flexibility and agility in its manufacturing operations.

During the year, the company received the ‘National Award for Outstanding Industrial Relations 2023-24' from All India Organisation of Employers in the MSME category and the ‘Silver Prize in Manufacturing Small Sector' product portfolio across multiple categories at the Federation of Indian Chambers of Commerce and Industry (FICCI) Awards for Excellence in Quality Systems 2024. The company was also recognised as an ‘Energy Efficient Unit' by Confederation of IndianIndustry (CII) and accredited with Social Accountability Management System Standard SA 8000:2014 by DNV.

Associates of Russell Credit Limited

Russell Investments Limited, Divya Management Limited and Antrang Finance Limited

The above companies are associates of Russell Credit Limited. These companies are NBFCs registered with the Reserve Bank of India and continue to explore opportunities for strategic investments.

For further details on performance of the above-mentioned associate companies, please refer to Form AOC-1

(Statement containing salient features of the financial statements of Subsidiaries / Associate companies / Joint Ventures), forming part of the Report and Accounts.

INTERNAL FINANCIAL CONTROLS

The Corporate Governance Policy guides the conduct of affairs of your Company and clearly delineates the roles, responsibilities and authorities at each level of its three-tiered governance structure and key functionaries involved in governance. The ITC Code of Conduct commits management to financial and accounting policies, systems and processes. The Corporate Governance Policy and the ITC Code of Conduct stand widely communicated across t he enterprise at all times and together with the Strategy of Organisation, Planning & Review Processes and the Risk Management Framework provide the foundation for Internal Financial Controls with reference to your Company's Financial Statements.

Such Financial Statements are prepared on the basis of the Material Accounting Policies that are carefully selected by management and approved by the Audit Committee and the Board. These Policies are supported by the Corporate Accounting and Systems Policies that apply to the entity as a whole to implement the tenets of Corporate Governance and Material Accounting Policies uniformly across your Company. The Accounting Policies are reviewed and updated from time to time. These, in turn, are supported by a set of Divisional policies and Standard Operating Procedures (SOPs) that have been established for individual Businesses.

Your Company uses Enterprise Resource Planning (ERP) systems as a business enabler and also to maintain its books of accounts. The SOPs, in tandem with transactional controls built into the ERP systems, ensure appropriate segregation of duties, tiered approval mechanisms and maintenance of supporting records. The Information Management Policy reinforces the control environment. The systems, SOPs and controls are reviewed by Divisional management and audited by

Internal Audit, whose findings and recommendations are reviewed by the Audit Committee and tracked through till implementation.

Your Company has in place adequate internal financial controls with reference to the Financial Statements. These have been designed to provide reasonable assurance with regard to recording and providing reliable financial information; complying with applicable statutes; safeguarding assets from unauthorised use; ensuring that transactions are carried out with adequate authorisation and complying with Corporate Policies and Processes. Such controls have been assessed during the year, after taking into consideration the essential components of internal controls stated in the Guidance Note on Audit of Internal Financial Controls over Financial Reporting issued by The Institute of Chartered Accountants of India. Based on the results of such assessment carried out by management, no reportable material weakness or significant l financial controls was observed. Nonetheless, your Company recognises that any internal control framework, no matter how well designed, has inherent limitations and accordingly, regular audit and review processes ensure that such systems are reinforced on an ongoing basis.

RISK MANAGEMENT

As a diversified enterprise, your Company continues to focus on a system-based approach to business risk management. The management of risk is embedded in the corporate strategies of developing a portfolio of world-class businesses that best match organisational capability with opportunities in domestic and international markets, developing capabilities and competencies for the future in order to enhance competitiveness and win in the markets of tomorrow. Accordingly, management of risk has always been an integral part of your Company's ‘Strategy of Organisation' and straddles its planning, execution and reporting systems & processes. Backed by strong internal control systems, the current Risk Management Framework consists of the following key elements:

– The Corporate Governance Policy, approved by the Board, clearly lays down the roles and responsibilities of the various entities in relation to risk management covering a range of responsibilities, from the strategic to the operational. These role definitions, inter alia, provide the foundation for appropriate risk management procedures, their effective implementation across your Company and independent monitoring and reporting by Internal Audit.

– The Risk Management Committee, constituted by the Board, monitors and reviews the strategic risk management plans of your Company as a whole and provides necessary directions on the same.

– The Corporate Risk Management Cell, through focused interactions with Businesses, facilitates the identification and prioritisation of strategic and operational risks, development of appropriate mitigation strategies and conducts periodic reviews of the progress on the management of identified risks.

– A combination of centrally issued policies and

Business-specific procedures bring robustness to the process of ensuring that business risks are effectively addressed. deficiencyin the design or operation of interna

– Appropriate structures are in place to proactively monitor and manage the inherent risks in businesses with unique or relatively high risk profiles.

– Foreign currency exposures continue to be managed within the framework of the Forex Manual.

– A strong and independent Internal Audit function at the Corporate level carries out risk focused audits across all Businesses, enabling identification of areas where risk management processes may need to be strengthened. The Audit Committee of the Board reviews Internal Audit findings and provides strategic guidance on internal controls. The Audit Compliance Review Committee closely monitors the internal control environment within your Company including implementation of the action plans emerging out of internal audit findings.

– At the Business level, Divisional Auditors continuously verify compliance with laid down policies and procedures and help plug control gaps by assisting operating management in the formulation of control procedures.

– A robust and comprehensive framework of strategic planning and performance management ensures realisation of business objectives based on effective strategy implementation. The annual planning exercise requires all Businesses to clearly identify their top risks and set out a mitigation plan with agreed timelines and accountabilities. Businesses are required to confirm periodically that all relevant risks have been identified, that appropriate mitigation measures have been implemented. Your Company endeavours to continuously sharpen its Risk Management systems and processes in line with a rapidly changing business environment. All Businesses of your Company have adopted the ISO 31000 Risk Management Standard; risk management systems and processes prevalent in the Businesses have been independently assessed to be compliant with the same. The centrally anchored initiative of conducting independent external reviews of key business processes with high ‘value at risk' continued during the year. These interventions continue to provide further assurance on the robustness of risk management practices prevalent in your Company.

Recognising Digital as a megatrend shaping the future, your Company remains focused on building a dynamic ‘Future-Tech' enterprise powered by advanced digital technologies and infrastructure across the value chain. Your Company's digital transformation journey is also resulting in changes in its risk profile marked by a heightened cyber threat environment. The cybersecurity landscape is constantly evolving, characterised by a diverse array of threats that target individuals, organisations, and critical infrastructure. Cybercriminals are employing increasingly sophisticated tactics, such as ransomware, phishing and advanced persistent threats, to exploit vulnerabilities and gain unauthorised access to sensitive data.

Your Company has a multi-tiered cybersecurity defence strategy that includes firewalls,antivirus and anti-malware systems to prevent, detect and respond to cyber incidents. These defence mechanisms are implemented at various access and data processing points, including endpoints, data centres, network perimeters and cloud instances. To further enhance user awareness, your Company has established a comprehensive digital cybersecurity training program for all employees. The Cyber Security Committee of your Company, chaired by the Chief Digital and Information Officer (CDIO), establishes best practices, monitors the cybersecurity posture, and defines strategic priorities to ensure secure and reliable services in a rapidly evolving digital landscape. Your Company's cybersecurity practices are guided by several international frameworks and standards, such as assessed, evaluated and

NIST and ISO 27001.

During the year, your Company operationalised the Advanced Cyber Security Operations Centre (SOC) equipped with state-of-the-art capabilities including AI-driven threat intelligence from multiple sources. Tabletop exercises have been conducted to improve incident response capabilities for the Cyber Security Incident Response team, under the leadership of the Chief

Information Security Officer (CISO). Further, the SOC is being augmented with behavioural anomaly detection capabilities to enhance threat detection.

In response to the progressive migration of workloads to the Cloud, your Company has adopted a zero trust architecture and has established a digital-ready, cloud-secure wide area network - ITC Digibahn. This network ensures that all authorised users can access fast, reliable, and secure connections from any location, on any device, at any time. Your Company is also upgrading both endpoint and email security by adopting best-in-class technologies to enhance protection against external threats. The growing integration and convergence of Information Technology (IT) and Operational Technology (OT) within

Industrial Control Systems significantlyincreases the risk of cyber-attacks. Accordingly, a comprehensive OT Security policy has been established across all Businesses and an assessment of IT and OT security maturity is conducted at least once in two years.

The use of Artificial Intelligence (AI) is becoming increasingly prevalent in various business domains. In this regard, your Company has adopted a range of security best practices, including an approved list of generative AI tools and platforms, a data management framework, mandatory proof of concept (POC) requirements, data privacy controls, ethical AI usage guidelines, and user awareness training.

India ranks among the most vulnerable countries in the world in terms of climate change impact. As part of its Sustainability 2.0 vision, your Company is pursuing a multi-pronged climate strategy that entails extensive decarbonisation and building resilience against climate risk across the value chain.

Your Company's low carbon growth approach focuses on increasing the share of renewable energy, improving energy productivity, construction of green buildings, greening logistics, optimising ‘distance-to-market' and promoting regenerative agriculture practices in agri-value chains, thus enabling transition to a net zero economy. Simultaneously, your Company is actively working towards climate-proofing its operations and agricultural value chains by using state-of-the-art climate risk modelling techniques and developing site-specific risk mitigation strategies. Your Company's approach towards water stewardship is aligned with the Alliance for Water Stewardship Standard, a globally recognised framework for assessing the efficacy of water management across water stressed sites. Further, your Company recognises that the preservation and nurturing of biodiversity is crucial for long-term sustainability of its business and is committed to conducting its operations in a manner that protects, conserves and enriches biodiversity in line with the Board-approved Policies on Biodiversity Conservation and Deforestation.

Your Company sources several commodities for use as inputs in its Businesses and engages in agri-commodity trading as part of its Agri Business. In respect of commodities sourced for use as inputs in its Businesses, your Company has well laid out strategies to manage risks arising out of the inherent price volatility associated with such commodities. This includes robust mechanisms for monitoring market dynamics towards making informed sourcing decisions, well defined inventory holding norms based on considerations such as seasonality and the strategic nature of the commodity concerned, long-term contracts with suppliers and continuous diversification of the supplier base to secure supply of critical items at competitive costs. Multiple sourcing models, wide geographical spread, extensive sourcing and supply chain network and associated infrastructure in key growing areas coupled with deep-rooted farmer linkages and use of digital technologies ensure sourcing of high quality agri-commodities at competitive costs.

In respect of agri-commodity trading, your Company has a well-defined policy to manage risks associated with sourcing of such commodities. This includes:

– segregation of duties and robust internal controls through a system of checks and balances embedded in the organisation and governance structure

– clearly defined limits for trading positions (long and short) and net cash loss for specific commodities/ commodity groups – mitigation of price, liquidity and counter party risks through hedging on commodity exchanges (mainly NCDEX) for certain commodities, as applicable. Correlation between prices prevailing in the physical market and those on the commodity exchange is analysed regularly to ensure effectiveness of hedging – robust monitoring and review mechanisms of net open positions and ‘value at risk'

– ECGC cover for exports (covering commercial & political risks) and credit insurance for large domestic customers.

The combination of policies and processes as outlined above adequately addresses the various risks associated with sourcing of commodities for your Company's Businesses.

Your Company's strategy of backward integration in sourcing of agri-commodities such as wheat, potato, fruit pulp, spices, milk and leaf tobacco; in-house manufacturing of paperboards, paper and packaging (including pulp production and print cylinder making facilities); wood procurement from the economic vicinity of the Bhadrachalam unit, facilitates access to critical inputs at benchmark quality and competitive cost besides ensuring security of supplies. Further, each of your Company's Businesses continuously focuses on product mix enrichment and yield improvement towards protecting margins and insulating operations from spikes in input prices.

The Risk Management Committee met thrice during the year and was updated on the status and effectiveness of the risk management plans. The Audit Committee was also updated on the effectiveness of your Company's Risk Management systems and policies.

The risk management practices of your Company, as reviewed through the Risk Management Cell and Internal Audit processes, have been found to be relevant and commensurate with the size and complexity of its operations.

AUDIT AND SYSTEMS

Your Company believes that strong internal control systems that are commensurate with the scale, scope and complexity of its operations are concomitant to the principle of governance that freedom of management should be exercised within a framework of appropriate checks and balances.

Your Company remains committed to ensuring a mature and effective internal control environment that, inter alia, provides assurance on orderly and efficient conduct of operations, security of assets, prevention and detection of frauds/errors, accuracy and completeness of accounting records and compliance with various regulatory requirements as applicable.

Your Company's independent and robust Internal Audit processes, both at the Business and Corporate levels, provide assurance on the adequacy and effectiveness of internal controls, compliance with business processes and procedures, internal policies and regulatory requirements. The role of Internal Audit is to enhance and protect organisational value by providing risk-based assurance, advice and insight, while enabling continuous improvement of your Company's internal control systems. The Internal Audit function, comprising professionally qualified accountants, engineers, and Information

Technology (IT) specialists, is well-equipped and resourced to provide audit assurances at the highest levels. Targeted learning and development programmes on contemporary topics are periodically organised to enhance knowledge and skill set of the audit team. The scope and coverage of Internal Audit remains contemporary and cognises, inter alia, for the rapid digitalisation of your Company's business operations. In recent years, Internal Audit has enhanced focus on systems and controls pertaining to your Company's digital assets including brand websites, social media handles, mobile and cloud applications, IT-OT integration, and protection of sensitive personal data and information. Information security and cybersecurity have assumed critical significance with the accelerated adoption of digital technologies. In this context, periodical reviews are conducted focusing on assessment of controls pertaining to confidentiality, integrity and availability of business information and systems covering general IT controls and security of your Company's IT Infrastructure. All systems and policies relating to Information Management are regularly reviewed and benchmarked to ensure they remain contemporary. Furthermore, all critical IT systems undergo pre-implementation audit before being deployed in the operating environment, thereby providing assurance regarding the rigour of implementation and operational readiness.

Aligned with your Company's ‘Digital First' strategy, the Internal Audit function has evolved into an agile, multi-skilled and technology-enabled function. Processes within Internal Audit function are continuously enhanced for greater effectiveness and productivity by utilising best-in-class tools for audit analytics, intelligent automation, adoption of new open-source tools and AI-enabled BOTs. Utilisation of the recently implemented Digital Audit Management System, a tool for end-to-end digitisation of audit life cycle, was scaled up during the year; key enhancements such as ‘Agile Audit' module were introduced to improve efficiency and monitoring across the assurance process lifecycle. An integrated advanced data analytics tool has been adopted to enhance auditors' capabilities with low-code/no-code scripting, automated data extraction, and analysis of both structured and unstructured data. In addition, several off-the-shelf tools were introduced for IT security checks, code reviews and vulnerability assessments of your Company's websites, apps, and social media handles.

Qualified engineers within the Internal Audit function review the design, planning and execution of all ongoing projects that involve significant expenditure. This ensures that project management controls are robust and yield ‘value for money'. The Internal Audit function also leverages state-of-the-art industry-specific tools and technology to conduct comprehensive project audits.

Your Company's Internal Audit processes are certified as complying with ISO 9001:2015 Quality Standards.

Further, systems and processes are in accordance with the Standards on Internal Audit (SIA) issued by The Institute of Chartered Accountants of India.

The Audit Committee of your Board met twelve times during the year. The Terms of Reference of the Audit Committee, inter alia, include reviewing the effectiveness of the internal control environment, evaluating your Company's internal financial controls & risk management systems, and monitoring the implementation of action plans arising from significant Internal Audit findings. Material observations, as defined in the Terms of Reference, are reviewed at the highest level by the Audit Compliance and Review Committee (ACRC) and the Audit Committee.

HUMAN RESOURCE DEVELOPMENT

Your Company's thought, strategy and action are inspired by a larger purpose of being an exemplary Indian enterprise that not only delivers superior competitive performance, but also embeds sustainability and inclusiveness at the core of its Businesses. This approach enables your Company to delight consumers and customers with a vibrant portfolio of industry leading products and services while generating enduring value for the Indian economy and the larger community of stakeholders. The talent management strategy of your Company is designed to attract, retain and develop human capital that enables your Company to sustain its position as one of India's most valuable corporations, whilst continuing with its mission of building a responsible ‘Future-Tech' enterprise. Your Company's employees relentlessly strive to deliver world-class performance, collaborating with each other and discharging their role as ‘trustees' of all stakeholders. Your Company is committed to perpetuating vitality – its growth as a value generating engine and also as an exemplary institution – so that it continues to succeed in its relentless pursuit of creating enduring value.

Your Company's Human Resources development approach spans four key organisational dimensions of Architecture, Alignment, Agility and Ability which are supported through strategies crafted in areas such as talent acquisition, engagement, diversity & inclusion, capability building, employee relations, performance & rewards and employee well-being. Through its various talent initiatives and processes, your Company strives to deliver the value proposition of ‘Building Winning Businesses, Building Business Leaders and Creating Value for India'. The talent development practices help create, foster and strengthen the capability of human capital to deliver critical outcomes on the vectors of strategic impact, operational efficiency and capital productivity while reimagining consumer experience, driving business model transformation and enhancing employee experience. Your Company's ‘Strategy of Organisation' is designed to promote agility through a culture and practice of distributed leadership enabled by a three-tier governance structure. This is manifested in market and consumer facing Businesses, which are driven by empowered, cluster-based teams and supported by shared assets and capabilities, enabling strategic relevance, speed, responsiveness, and operational excellence. This approach allows Businesses, through their Management Committees, to focus, develop and execute Business Plans relevant to their product-market spaces while leveraging the institutional strengths of your Company and harvesting internal synergies. The year under review witnessed some softening of the employment market, reflected in lower attrition and a more measured approach to remuneration decisions in several industry sectors. While flexible work arrangements are now prevalent across industry, there has been a moderation in application, reflecting a gradual shift towards an equilibrium. Several global organisations, with presence in India, have also chosen to review their Diversity agenda. The adoption and integration of digitisation and automation tools to enhance productivity continues. Companies remain committed to prioritising employee well-being & mental health support.

Your Company's unique employer equity as an exemplary Indian enterprise creating world-class brands, building business leaders and generating economic, social and environmental capital for the Indian economy, continues to play a pivotal role in the attraction and retention of high-quality talent. The management trainee programme, augmented with recruitment of experienced talent from the market, is an integral part of building a deep pipeline.

Your Company continues to draw the finest management, technical and commercial talent from premier institutions in the country and is ranked amongst the leading companies in these institutions. Intensive engagement with the country's premier academic institutions over the years to communicate your Company's talent proposition through case-study competitions, knowledge-sharing programmes by senior managers, on-ground exposure and factory visits for students and the annual internship programmes have all contributed to creating a compelling proposition for the best candidates to aspire for a career with your Company. Your Company continues to enthuse talent with high-impact roles, competitive and performance driven remuneration with an emphasis on long-term incentives, a wealth of learning opportunities, a commitment to enhancing diversity, equity & inclusion, an employee-centric climate, well-being focused infrastructure and support that promotes fellowship and commitment amongst employees.

Your Company's talent development approach is founded on the belief that learning initiatives must remain synergistic and aligned to business outcomes. Your Company provides managers with contemporary and relevant learning and development support through a combination of self-paced e-learning modules, classroom programmes and application projects with emphasis on experiential learning, on-the-job assignments and exposure to nationally and globally renowned faculty. Deep functional expertise is fostered at early stages of an employee's career through immersion in complex problem-solving assignments requiring the application of domain expertise. These interventions have helped your Company build and sustain a culture of application-focused continuous learning, innovation and collaboration. Managers are assessed on your Company's behavioural competency framework and provided with learning and development support to address areas identified for improvement. Key talent is provided critical experiences in high-impact roles and mentored by senior managers, promoting the development of a steady pool of high-quality talent.

Your Company has identified three capability vectors for making Businesses future-ready – Leadership Development, Business Critical Functional Competencies, and Organisation Identity & Pride. As a part of leadership development initiatives, the Reflections provides leaders with feedback from team members, peers and managers, enabling self-driven personal development. This is supplemented by immersive workshops and personalised one-on-one coaching being made available for senior managers.

This approach ensures relevance and impact, thereby enhancing the capability index of your Company's human capital. Globally benchmarked curriculum are tailored to your Company's context, especially in the domains of Digital Fluency, Data Science, Industrial Analytics, Brand Marketing and Manufacturing strategy. All these interventions are delivered through subject matter experts, domestic and international, and supplemented with business-critical application projects. Periodic induction programmes, anchored by senior leaders, enable new entrants to appreciate your Company's Vision, Mission, Culture, Values and Strategies while fostering pride in affiliation with your Company.

Your Company continues to strengthen its performance management system and its culture of accountability through widespread adoption of the system of Management-by-Objectives. Performance planning through clearly defined goals, outcome-based assessment, and alignment of rewards for achievement of results have all contributed to a robust culture of ownership and accountability. ‘Career Conversations' and succession planning processes have contributed to helping employees realise their potential, craft their careers while recognising their strengths and areas of development and ensuring a sound workforce planning system.

In the spirit of continuous improvement, your Company maintains a practice of periodically assessing employee engagement through an entity-wide survey. The recent survey results of 2024 continue to indicate an improving trend, on a strong base, with scores increasing in the range of 10 to 16 percentage points on key dimensions. 96% of employees reported a deep sense of pride and association with your Company, 94% reported a belief in your Company's overarching goals & leadership and 94% are optimistic of the future. These engagement levels reflect in your Company's superior standing on employee turnover. During the year, a range of engagement programmes were sustained including initiatives such as leadership outreach through extensive communication, recognition programmes acknowledging exceptional contributions of employees and teams, career conversations and investments in employee wellbeing. The year witnessed the Cigarettes Business receiving the Platinum Award for ‘Best Practices in Digitisation in HR' among Large Manufacturing Sector Companies at the 8th CII National HR Competition 2024. The Personal Care Business and Foods Business were conferred FICCI's Women Empowerment Award 2024, under the category - ‘Impactful Care Ecosystem for Employees'. The Life Sciences and Technology Centre (LSTC) won the CII Award on ‘Excellence for Women in STEM 2024'. LSTC was the only organisation in the Life Sciences Sector to be recognised in top 25 companies by CII in this category.

Your Company's efforts to enhance Diversity, Equity and Inclusion are founded on the conviction that a diverse workforce contributes to rich discourse, promotes holistic perspectives, fosters creative solutions and is integral to serving customers better while creating value for all stakeholders. Your Company's policy on Diversity, Equity and Inclusion articulates and institutionalises this conviction through concerted actions spanning three vectors, i.e., Representation, Inclusion & Enablement and Commitment & Assurance. Your Company is committed to enhancing gender diversity and participation of the differently abled in the workforce. Measures to enhance diversity include ensuring sufficient representation of women in selection pools and deployment of the differently abled across suitable opportunities in the value chain. Through progressive policies offering flexible work arrangements, extended child-care leave, travel support for infants and care-givers, secure transport, paternity leave, same gender partner medical benefits, infrastructure support coupled with various sensitisation programmes, Employee Resource Groups, development interventions tailored for women talent, and the commitment and sponsorship of leaders; your Company provides an enabling environment to further its Diversity, Equity and Inclusion goals. To ensure a safe and progressive work environment, Internal Committees have been institutionalised as per provisions of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013. The focused efforts across these dimensions have resulted in a 72% increase in women managers in your Company since FY 2021-22.

Your Company continued its practice of active leadership outreach to employees. Periodic communication with the ITC community through ‘StudioOne Townhalls' led by the Chairman, provided employees avenues to hear from and engage with leaders about your Company's vision, strategy and milestones. This was supplemented by a more personalised engagement through the ‘StudioOne Xchange' initiative. The Chairman and other members of the Corporate Management Committee interacted with managers across Businesses in small groups, sharing your Company's vision and strategies while also inviting suggestions and feedback. Your Company believes that alignment of all employees to a shared vision and purpose is vital for winning in the marketplace. It also recognises the mutuality of interests with key stakeholders and is committed to continue building harmonious employee relations. Your Company remains dedicated to an Employee Relations climate of partnership and mutuality while ensuring operations are competitive, flexible and responsive. The Employee

Relations philosophy of your Company, anchored in the tenets of Scientific Management, Industrial Democracy,

Human Relations and Employee well-being, has contributed towards building a robust platform which has aided the conclusion of collective bargaining agreements at several of its manufacturing units, ensuring smooth commencement of operations at greenfield locations and the execution of productivity improvement practices. In its relentless pursuit of excellence and value creation, your Company offers an abundance of opportunities for employees to grow and thrive in an environment of trust, empowerment and continuous learning. The access to best-in-class resources, technology and infrastructure, the prospect of building businesses rooted in value chains in India, the deployment of deep consumer insights to create and shape Indian brands are the defining hallmarks of

‘The ITC Way'. This unique blend of a high-performance culture coupled with care and respect for people remain vital to realising your Company's vision of sustaining its position as one of India's most valuable and admired corporations.

WHISTLEBLOWER POLICY

Your Company's Whistleblower Policy, approved by the Board, encourages Directors and employees to promptly bring to the Company's attention, instances of illegal or unethical conduct, actual or suspected incidents of fraud, actions that affect the financial integrity of the Company, or actual or suspected instances of leak of unpublished price sensitive information, that could adversely impact the Company's operations, business performance and/or reputation. The Policy requires the Company to investigate such incidents, when reported, in an impartial manner and take appropriate action to ensure that the requisite standards of professional and ethical conduct are always upheld. Anonymous complaints are also entertained if the same is backed by specific allegations & verifiablefacts, and is accompanied with supporting evidence. It is your Company's Policy to ensure that no complainant is victimised or harassed for bringing such incidents to the attention of the Company, and to keep the information disclosed during the course of the investigation as confidential. The practice of the Whistleblower Policy is overseen by the Audit Committee and no employee was denied access to the Committee during the year. The Whistleblower Policy is available on the Company's corporate website at https://www.itcportal.com/whistleblower-policy . During the year, your Company received 24 complaints in terms of the Whistleblower Policy, of which investigation in respect of 15 complaints was completed; in most of the cases, no evidence was found in support of the allegations made. Appropriate action, where necessary, was taken.

SUSTAINABILITY 2.0

Your Company believes that when enterprises make societal value creation an integral part of their corporate strategy, powerful drivers of innovation emerge that make growth more enduring for all stakeholders. This paradigm is called ‘Responsible Competitiveness' - an abiding strategy that focuses on extreme competitiveness but in a manner that replenishes the environment and supports sustainable livelihoods. Your Company's innovative business models synergise the building of economic, environmental and social capital, thus embedding sustainability at the core of its corporate strategy. Today, this strategy has not only contributed to building strong businesses of the future as well as a portfolio of winning world-class brands, but also in making your Company a global exemplar in ‘Triple Bottom Line' performance. Your Company is the only enterprise in the world of comparable dimensions to have achieved and sustained the three key global indices of environmental sustainability of being ‘water positive' (for 23 years), ‘carbon positive' (for 20 years), and ‘solid waste recycling positive' (for 18 years). Your Company is actively working towards Sustainability 2.0, an agenda which reimagines sustainability under the pressing challenges of climate change and social inequity. Sustainability 2.0 calls for inclusive strategies that can support sustainable livelihoods, pursue newer ways to fight climate change, enable the transition to a net zero economy, work towards ensuring water security for all and create an effective circular economy for post-consumer packaging waste. It also entails protecting and restoring biodiversity and ecosystem services through adoption of nature-based solutions. Your Company believes that agility in thought and action, meaningful public-private-people partnerships and Responsible Competitiveness will act as core enablers of this new agenda. Your Company has the potential to make a large-scale impact not only from an economic standpoint, but also from the perspective of supporting livelihoods and social enablement because of its presence across several critical sectors of the economy. With its bold Sustainability 2.0 agenda, your Company is setting the bar higher and remains committed to making meaningful contribution to the Nation's future while retaining its status as a sustainability exemplar. The 2030 Sustainability 2.0 ambitions include:

Climate Change

– Enhancing the share of renewable energy usage to 50% of total energy consumption by 2030.

– Meeting 100% of purchased grid electricity requirements from renewable sources by 2030.

– Reducing specific energy consumption by 30% and specific Greenhouse Gases (GHG) emissions by 50% by 2030 as compared to the FY 2018-19 baseline.

– Sustain and enhance carbon sequestration by expanding forestry projects through your Company's Social and Farm Forestry programme and other such initiatives covering over 1.5 million acres by 2030.

Water Stewardship

– Achieving 40% reduction in specific water consumption by 2030 as compared to the FY 2018-19 baseline.

– Creation of rainwater harvesting potential equivalent to over five times the net water consumption by 2030.

– Certification of all sites in high water stressed areas as per the international water stewardship standard by Alliance for Water Stewardship (AWS) by 2035 and eight sites by 2024.

– Improve crop water-use efficiencyin agri-value chains through demand side management interventions and enable savings of 2,000 million kl of water by 2030.

Plastic Waste and Circular Economy

– 100% of your Company's Packaging to be Reusable, Recyclable or Compostable/Biodegradable by 2028.

– Sustain plastic neutrality (attained in FY 2021-22) by enabling sustainable management of waste in excess of the amount of packaging utilised.

Sustainable Agriculture

– Promote climate smart agriculture approach in core Agri Business catchments across four million acres by 2030.

Biodiversity Conservation

– Revive & sustain ecosystem services and products provided by nature, through adoption of nature-based solutions and biodiversity conservation covering over one million acres by 2030.

Sustainable Livelihoods

– Supporting sustainable livelihoods for 10 million people by 2030.

Your Company's Businesses are actively working towards achieving your Company's Sustainability 2.0 vision. During FY 2024-25, your Company enhanced the share of its renewable energy to nearly 52%. Commendable progress has been made in line with 2030 targets relating to specific energy, specific GHG emissions and specific water consumption across Businesses as well. In line with its commitment, your Company continued to remain plastic neutral during FY 2024-25 by sustainably managing more plastic packaging waste than the amount of plastic packaging utilised. During the year, your Company's large-scale programmes on Sustainable Agriculture were augmented to cover 3.17 million acres. Through its deep engagement in agriculture, manufacturing and services, as well as its extensive distribution infrastructure and large-scale programmes under ITC Mission Sunehra Kal, your Company supports nearly nine million sustainable livelihoods across its operations and value chains. A detailed performance dashboard against 2030 commitments is included in your Company's annual Sustainability Report, 2025 and will be available in due course.

In addition to the 2030 targets, your Company is enhancing its long-term climate-related goals by committing to achieve ‘Net Zero Operations' by 2050 which will entail decarbonisation of its scope 1 and scope 2 emissions i.e., electrical and thermal energy-related emissions in own operations. Additionally, your Company will continue to collaborate with its extended ecosystem for facilitating decarbonisation of emissions across the value chain (scope 3 emissions) as well as setting up systems for monitoring scope 3 emissions in line with emerging standards.

To achieve its Sustainability 2.0 vision, your Company continues to strengthen its management approach which is guided by a comprehensive set of sustainability policies and is being implemented across the organisation. Your Company has put in place robust mechanisms for engaging with key stakeholders, identification of material sustainability issues and progressively monitoring and mitigating the impacts along the value chain of each Business. Your Company will continue to update these systems and processes in line with evolving disclosure standards and Environmental, Social and Governance (ESG) requirements. Your Company's 21st Sustainability Report published during the year detailed the progress made across all dimensions of the ‘Triple Bottom Line' for FY 2023-24. This report was prepared in conformance with ‘In Accordance – Comprehensive' criteria of the Global Reporting Initiative (GRI) standards and is third-party assured to ‘Reasonable Level' as per International Standard on Assurance Engagements (ISAE) 3000. The report continues to be aligned to the requirements of the Integrated Reporting Framework as well. In addition to the Sustainability Report, your

Company published its first Nature Report in line with the recommendations of Taskforce on Nature-related Financial Disclosures (TNFD). Your Company's Sustainability Report for FY 2024-25 is being prepared and will be made available on your Company'scorporatewebsiteinduecourse.Inaddition,the Business Responsibility & Sustainability Report (BRSR), as mandated by the Securities and Exchange Board of India (SEBI) for the year under review is annexed to the Report and Accounts. The BRSR maps the sustainability performance of your Company against the nine principles forming part of the National Guidelines on Responsible

Business Conduct (NGRBC) issued by the Ministry of Corporate Affairs, Government of India. During the year, your Company sustained its ‘AA' rating by MSCI-ESG for the seventh consecutive year, the highest rating among global tobacco majors. Based on its ESG score as assessed by S&P Global Corporate Sustainability Assessment (CSA), your Company has also been included in the Dow Jones Sustainability Emerging

Markets Index for the fifth year in a row. In FY 2023-24, your Company entered the prestigious ‘A List' for CDP Water with a ‘Leadership Level' score of ‘A', which is higher than the Asia and Global average of ‘C'. For CDP Climate, your Company had achieved ‘Leadership Level' score ofA -' in FY 2023-24, which is higher than the Asia and Global average of ‘C'. Your Company's CDP scores for FY 2024-25 are still awaited.

Contribution to the United Nations Sustainable Development Goals (UN SDGs)

Your Company's Sustainability strategies and Social Investment Programmes & interventions, in addition to their alignment with national priorities, are also well positioned to contribute to the achievement of India's commitment under the UN SDGs. For instance, your Company's programme on Climate Smart Agriculture is aligned to the Government's National Mission for Sustainable Agriculture, and also contributes to the achievement of multiple SDGs, including SDG 13 (Climate Action), SDG 15 (Life on Land), SDG 1 (No Poverty), SDG 2 (Zero Hunger) and SDG 12 (Responsible Consumption and Production).

Your Company's multi-dimensional environmental and social interventions which have been scaled up over the years contribute favourably to all 17 UN SDGs. A comprehensive statement linking your Company's interventions to the SDGs including corresponding targets will be available in your Company's Sustainability Report for FY 2024-25.

Building Climate Resilience

Your Company recognises the urgent need to combat climate change for building a more secure future and the role it can play in enabling a net-zero economy. To address the risks of climate change, your Company's climate strategy places equal emphasis on transitioning to a low carbon economy and adapting to the worst impacts of climate change. Your Company is pursuing a low carbon growth strategy through extensive decarbonisation programmes across its value chain. These include increasing the share of renewable energy, continuous reduction of specific energy, construction of green buildings, greening logistics & optimising distance-to-market, and promoting regenerative agriculture practices in agri-value chains. Your Company is also conducting Life-Cycle Analysis (LCA) studies for developing a portfolio of innovative and sustainable products in line with growing consumer preference for climate friendly products. Additionally, in order to address short-medium term as well as long-term physical risks of climate change, your Company is working with climate experts to conduct comprehensive climate risk and vulnerability assessments using climate models across its key agri value chains and operating locations (factories and warehouses). These assessments utilise latest AI-enabled climate modelling tools for projecting the extent of risk from climate hazards related to changes in temperature, precipitation, sea level rise, flooding and other extreme weather events over decadal time frames covering the period till 2100 under various Shared Socioeconomic Pathways (SSPs) scenarios (SSP1-2.6, SSP2-4.5 and SSP5-8.5). Detailed farm-level studies have been conducted to understand the potential adverse impacts of climate change on your Company's key agri-value chains. These risk assessments help further calibrate the climate resilience measures that are being implemented across your Company's value chains. For major crops like wheat, pulpwood and leaf tobacco among others, there is significant and sustained work being done by your Company on the development of climate-tolerant varieties as well as dissemination of climate-resilient and regenerative agronomic practices in the growing areas. Around 140 locations across your Company's own operations and the extended value chain have been assessed for climate risk. Based on the findings of these assessments, detailed site-specific studies are being undertaken for developing contextual location-specific adaptation plans and strategies.

Energy Conservation and Renewable Energy

As a responsible corporate citizen, your Company has made a commitment to reduce dependence on energy from fossil fuels. Accordingly, appropriate green features are being incorporated in all factories, warehouses and office complexes with many of them certified at the highest level by either the US Green Building Council (USGBC) or Indian Green Building Council (IGBC). During the year, despite significant your Company sourced nearly 52% of its total energy requirements from renewable sources such as biomass, wind and solar. Your Company has been investing in expanding renewable footprint across both thermal and electrical energy. The recently commissioned state-of-the-art and future-ready High Pressure Recovery Boiler at the Bhadrachalam mill of your Company's Paperboards & Specialty Papers Business replaced conventional soda recovery boilers thereby reducing carbon footprint through lower coal consumption. In addition to this, your Company installed capacity of over 174 MW 10 of solar and wind power across the country to meet its electrical energy requirements. Your Company continues its efforts towards meeting 100% of purchased grid electricity requirements from renewable sources by 2030 and sustaining 50% renewable energy share in its total energy consumption based on a mix of energy conservation and renewable energy investments, despite significant enhancement in its scale of operations going forward.

GHG and Carbon Sequestration

The GHG inventory of your Company for FY 2024-25 compiled according to the ISO 14064 Standard has been assured by an independent third party. The GHG inventory covers emissions from your Company's operations and GHG removals from your Company's large-scale forestry programmes. Your Company's Social and Farm Forestry initiatives, besides sequestering carbon from the atmosphere, help towards utilisation of degraded wasteland, prevent soil erosion, enhance organic matter content in soil and increase ground water recharge.

10 Excluding renewable energy assets transferred to ITC Hotels Limited post demerger.

Towards Water Security for All

With water scarcity increasingly becoming an area of global and national concern, your Company continues to focus on an integrated water management approach that includes water conservation and harvesting initiatives at its units – while at the same time working towards meeting the water security needs of all stakeholders at the local watershed level. Several interventions have been rolled out to improve water-use efficiencies such as adopting latest technologies and increasing reuse and recycling practices within the fence while also working with farmers and other community members towards improving water-use efficiencies.

Demand side management is a critical component of your Company's Water Stewardship programme. Recognising the critical imperative of reducing water use, especially in agriculture, your Company continues to work with farmers to achieve ‘more crop per drop' and improve farmer incomes. Over 18 lakh acres have been covered during the year across 12 states through micro irrigation technologies and crop-specific agronomical practices. Basis parameters established earlier, there has been potential water savings of over 1,400 million kl during the year. These interventions are spread across 15 crops including four key agri value chains – wheat, tobacco, pulpwood and spices, and result in water savings up to 50% as compared to conventional practices.

The water-use efficient practices promoted also help in reducing GHG emissions as compared to the conventional practices followed.

The demand side measures are implemented along with augmenting supply at the sub-catchment level through various interventions of rainwater harvesting based on the recommendations of hydro-geological studies. The supply side interventions include enhancing capture and storage of rainwater (within soil surface and storage structures) and recharging aquifers. In the process, traditional water bodies are restored and wetland eco-systems are conserved. To have a long-lasting impact and balance out the competing demands on water resources, your Company has also extended work to river basin level in water stressed catchments. Based on the work done by your Company in four river basins viz. Maharashtra (Ghod basin), Madhya Pradesh (Kolans basin),

Tamil Nadu (Upper Bhawani basin) and Telangana (Murreru basin), water positive status was achieved in all the basins by end of the year as against water deficit estimated in the baseline studies. In South Pennar river basin of Karnataka, work has been initiated in the field, basis the recommendations from the river basin study done by Indian Institute of Science (IISc), Bengaluru. This is being pursued through a Public Private Partnership with Karnataka Government and Vyakti Vikas Kendra for restoring the water bodies in the river basin.

Considering the increasing water stress in urban catchments, your Company is implementing water security programmes in Bengaluru and Chennai catchments. These programmes focus on restoring urban water bodies as well as tanks and their connectors, groundwater recharge and promotion of roof water harvesting and usage of water efficient taps. These measures are aimed at addressing challenges of groundwater depletion and also mitigating risks arising out of flooding during heavy rains.

Your Company also conducts efficacy studies to assess the impact of the watershed work carried out, and to ensure that maximum benefits accrue in the long-term.

As on 31st March, 2025, your Company's integrated watershed development projects covering over 1.8 million acres of land have created a total rainwater harvesting potential of over 59.90 million kl. In total, over 60 million kl of rainwater has been harvested, including within the fence, which is over five times the net water consumed by your Company's operations in FY 2024-25. With this, your Company has achieved its 2030 Sustainability 2.0 target of creating rainwater harvesting potential equivalent to over five times the net water consumption. In addition, your Company is spearheading the implementation of Alliance for Water Stewardship (AWS) Standard which is a credible, globally applicable and recognised framework for ensuring sustainable water management within the wider water catchment context. During the year, two units of your Company i.e., Paper unit at Bhadrachalam and Branded Packaged Foods unit at Kapurthala, received the AWS Platinum level certification, the highest recognition for water stewardship awarded by AWS. Till date, nine units of your Company have achieved Platinum level certification under the

AWS Standard, thereby exceeding the commitment of getting eight sites certified by 2024.

Pioneering the Green Building Movement in India

In order to continuously reduce your Company's energy footprint, green features are being integrated in all new and old constructions including manufacturing units, warehouses and office complexes. Your Company is a pioneer in the green building movement, with 17 buildings having received Platinum certification by USGBC (US Green Building Council)/IGBC (Indian Green Building Council).

Several of your Company's factories and office complexes have received the Green Building certification from IGBC and the Leadership in Energy & Environmental Design (LEED?) certification from USGBC. The data centre at Bengaluru, ITC Sankhya, is the first data centre in the world to receive the LEED Platinum? certification by USGBC. Large infrastructure investments such as the ITC Green Centre at Guntur and the ITC Green Centre at Bengaluru (both LEED Platinum? certified) continue to demonstrate your Company's commitment to green buildings. Virginia House, Kolkata and ITC Centre, Kolkata – the headquarters of your Company, are also certified at the highest ‘LEED Platinum?' rated

Green Building by USGBC.

Enabling a Circular Economy

Your Company continuestomakesignificantprogress in improving the circularity of waste generated in operations. The focus is on reducing waste through constant monitoring, improvement of efficiencies in material utilisation and adequate waste segregation thereby improving recycling rates. During the year, your Company achieved over 99% recycling of waste generated in course of its operations.

This has prevented waste from reaching landfills,with the associated problems of soil & groundwater contamination and GHG emissions, all of which can adversely impact public health. In addition, your Company's Paperboards & Specialty Papers Business recycled nearly 85,000 tonnes of externally sourced post-consumer waste paper, thereby creating yet another positive environmental footprint.

Your Company aims to go beyond the requirements of Plastic Waste Management Rules, 2022 to ensure that over the next decade, 100% of packaging is reusable, recyclable or compostable/biodegradable. Your Company is working towards optimising packaging in a way that reduces the environmental impact arising out of post-consumer packaging waste without affecting product integrity. This is being addressed in a comprehensive manner by optimising packaging design, introducing recycled content in packaging, identifying alternative packaging material with lower environmental impact and supporting development of suitable end-of-life solutions for packaging waste. Your Company has successfully implemented multiple large-scale models of solid waste management across the country. These models, based on principles of circular economy, are scalable, replicable and sustainable, and have enabled your Company to sustain its plastic neutral status since FY 2021-22. The approach is centred around treating waste as a resource and ensuring that minimal waste goes to landfill, which can be achieved only when waste is segregated at source. The initiatives focus on educating citizens on segregating waste at source into dry & wet streams and ensuring that value is derived from these resources and in the process, support sustainable livelihood for waste collectors. These models operate on a public-private partnership basis, with active involvement of Urban Local Bodies (ULBs), civil society and the informal sector of waste collectors.

Your Company has exceeded its commitment on plastic neutrality for the third consecutive year by collecting and sustainably managing 76,000 tonnes of plastic waste, which is more than the plastic packaging utilised by your Company. Your Company has been obtaining independent third-party assurance of its plastic neutrality status since FY 2022-23.

Your Company's waste recycling programme, ‘WOW – Well-Being Out of Waste', enables the creation of a clean & green environment and promotes sustainable livelihoods for waste collectors. During the year, the programme continued to be executed in Bengaluru, Mysuru, Hyderabad, Coimbatore, Chennai, Delhi,

Dindigul, major towns of Telangana and several districts of Andhra Pradesh. The quantum of dry waste collected during the year was about 67,100 MT from over 1,760 wards. The programme has covered over 2.9 crore citizens in over 72 lakh households, 71 lakh school children and around 2,240 corporates since its inception. It has promoted sustainable livelihood for over 17,900 waste collectors by facilitating an effective collection system in collaboration with Municipal Corporations. The intervention has also created over 150 social entrepreneurs who are involved in optimising value capture from the collected dry waste. Your Company, in partnership with Kashtakari Panchayat and SWaCH Pune, runs an inclusive and decentralised waste management model in Pune to specifically focus on collection and recycling of low value Multi-Layered Plastic (MLP) packaging. Through a mobile collection system operating across 12 city wards and the Pune Cantonment Board, over 750 waste pickers collect MLP waste daily, receiving direct payments. The initiative processes over 130 MT of flexible plastics monthly, and has cumulatively recycled nearly 4,100 MT since 2019. The program not only boosts incomes for informal workers (contributing to ~12–15% of their earnings) but also provides formal employment to 43 individuals, showcasing a replicable model that combines environmental stewardship with social equity.

Further, a separate community-driven programme on decentralised Solid Waste Management (SWM), including closed loop Green Temple programme in collaboration with Swachh Bharat Mission, is operational in 34 districts across 12 states covering about 24.62 lakh additional households during the year, taking the cumulative coverage to nearly 75.21 lakh households. This programme deals with both wet and dry waste and focuses on minimising waste to landfill by managing waste at source. Under the programme, more than 6.7 lakh MT of waste was collected during FY 2024-25, out of which around 4.2 lakh MT of wet waste was composted, and 1.8 lakh MT of dry waste recycled, and thus 87% of the total waste was avoided from being sent to landfills.

Further, home composting was practiced by over 1.93 lakh households (8.3 lakh households till date).

As liquid waste is emerging as a growing challenge especially in rural areas, during the year, your Company has also initiated pilots of different decentralised solutions like soak pits, in line treatment, waste stabilisation ponds and vertical filters in nine States.

Your Company's partnership with Uttar Pradesh Urban Development Department (UDD) is enabling implementation of SWM programme in 85 ULBs across 75 districts of the State, reaching out to over 49 lakh households till date. Your Company's partnership with Lohiya Swachh Bihar Abhiyan (LSBA), Rural Development Department, Government of Bihar continued to promote decentralised SWM in 456 villages of Ganga region (‘Ganga Gram') across 12 districts of Bihar. During the year, refresher training and handholding support was provided to 3,100 Panchayat officials of these

456 Ganga Gram villages through a cascade approach, who then initiated focused waste management activities in their villages and covered over 4.6 lakh households. Your Company had also collaborated with Department of Drinking Water and Sanitation (DDWS), Government of India, and India Sanitation Coalition (ISC), FICCI, to develop 36 Gram Panchayats (GPs) across 10 states as Lighthouses, demonstrating best practices in sanitation and waste management, which will be adopted by other GPs gradually. The partnership is part of the DDWS's plan of creating 75 Lighthouse Gram Panchayats across India. Till March 2025, of the 36 GPs, 28 GPs were declared Model by Government, with the balance 8 GPs on track to become Model in the coming months. Your Company's approach of involving Self Help Groups (SHGs) as service providers for Gram Panchayats in SWM and the use of Swachhata Mitra App for monitoring waste management in partnership with Bihar Government has got high appreciation as best practices.

Your Company's ‘YiPPee! Better World programme' is aimed at creating awareness about plastic waste and ways to reduce, recycle and reuse it among students. During the year, the intervention reached out to 14 lakh children across 4,175 schools. This programme along with Company's Social Investments Programme has provided schools with over 1,850 benches and tables and 350 sports kits made from recycled plastic.

Preserving and Nurturing Biodiversity

Given the linkages between agriculture and the essential ecosystem services that nature provides, your Company recognises that the preservation and nurturing of biodiversity is crucial for long-term sustainability of its businesses. It is therefore committed to conducting its operations in a manner that protects, conserves and enriches biodiversity in line with the Board-approved Policies on Biodiversity Conservation and Deforestation.

For both greenfield and brownfield operations, processes areinplaceforassessinganyactualorpotentialbiodiversity related risk or impact including conducting environmental impact assessments wherever required by environmental regulations. Moreover, location-specific exposure including proximity to Key Biodiversity Areas is assessed periodically. Basis these assessments, key nature-related risks that are material to your Company's businesses/ locations are identified, and implemented. Location specific risks covered in these assessments include water stress, climate risks including extreme weather events like droughts and floods, land-use changes, soil quality and productivity, among others. Your Company also recognises the potential of nature-based solutions for carbon sequestration and building climate resilience, and prioritises actions to minimise impacts across ecosystems and manage dependencies in a sustainable manner. Your Company also has large scale programmes in place for ensuring deforestation-free leaf tobacco and wood value chains. For more information, refer to the Corporate Social Responsibility section.

Sustainable Supply Chain and Responsible Sourcing

Your Company, with its diverse and expanding portfolio of businesses, is working towards scaling up its sustainable supply chain initiatives as part of its Sustainability 2.0 Vision. Your Company has a Board-approved Policy on ‘Sustainable Supply Chain and Responsible Sourcing' and a ‘Code of Conduct for Suppliers and Service Providers' that together lay down the foundation for your Company's engagement with its suppliers. In line with this policy, your Company engages with its supply chain members for building their capacity, assessing sustainability risks, and supporting them in building resilience against such risks. The policy also encourages suppliers to work towards resource-use efficiency, natural resource management, GHG emission reduction and sustainable waste management. For focused engagement with key suppliers, your Company has created a framework for identifying its critical suppliers. Till FY 2024-25, more than 800 Tier-1 suppliers have been trained on ESG including 100% critical Tier-1 suppliers. Additionally, appx. 70% critical Tier-1 suppliers have been assessed on ESG aspects by a third party. For key agri value chains, your Company has implemented large scale sustainable and Climate Smart Agriculture programmes. Till date, 31.7 lakh acres and over 12 lakh farmers including 1.87 lakh women farmers have been covered under your Company's Climate Smart Agriculture programme. Your Company also supports farmers with adoption of sustainable farm certifications like Rainforest alliance (RFA), Forest Stewardship Council? (FSC?), and mitigation plans are developed

Global Agricultural Practices (G.A.P) for identifying and addressing environmental risks and human rights related issues. For more information, refer to the Corporate Social Responsibility section.

ITC's Nutrition Strategy - ‘Help India Eat Better'

In the context of India's Triple burden of malnutrition, there is an urgent need to pivot towards healthier lifestyles which requires access to safe, sustainable and nutritious food. Your Company's Branded Packaged Foods Businesses have developed a 4-pillar model that uniquely combines the strategic commitments to deliver on its nutrition strategy – ‘Help India Eat Better'. The strategy has been developed to create an ecosystem and guide the organisation towards supporting the dream of a healthier nation via value-added products, sustainable food system initiatives, empowered people and healthy communities.

This also includes focus on diet diversity, food fortification, leveraging traditional systems of knowledge and use of millets. The strategy is also in line with Government of India initiatives such as Mission Poshan 2.0, Anemia Mukt Bharat, Kuposhan Mukt Bharat, Surakshit Matritva Abhiyan and the Aspirational Districts Programme. Robust science-based nutrition targets have also been developed and are continuously tracked and communicated to your Company's stakeholders.

The meticulous implementation of evolving scientific principles and technological advancements by your Company's research and development teams enables development of ‘better for you' portfolio. Your Company also achieved the first rank in ATNI India Index 2023 amongst 20 of the largest Indian food & beverage manufacturers as assessed by the globally recognised Access to Nutrition Initiative (ATNI). The index is published every 2-3 years and evaluates companies on their governance and management, production and distribution of healthy products, influence on consumer choices, and policies and actions targeting priority populations at high risk of malnutrition.

Promoting Thought Leadership in Sustainability

To ensure wider adoption of the ‘Triple Bottom Line' philosophy across the Industry, your Company established the ‘CII – ITC Centre of Excellence for Sustainable Development' (CESD) in 2006 in collaboration with the Confederation of Indian Industry (CII). With a vision to drive transformation towards sustainable development, the Centre plays a focal role in Government Industry dialogues on national regulations, articulate stakeholder discourses on global policies, put forth Indian industry's stand on macro-economic issues and accentuate the need for sustainable and inclusive transformation. Major highlights from the year include:

Building Climate Resilience and Low Carbon Economy

The CII Climate Action Charter (CCAC) provides a platform for Indian businesses to map Climate Change as a material risk across value chains and develop long-term actions to build resilience. The Charter has been designed to provide impetus for collective action by Indian businesses to drive solutions for a just, equitable and resilient transition, and currently, has close to 500 signatories across industry sectors.

CII-led delegation participated in the 29th Conference of the Parties (COP29), held in Baku, Azerbaijan, from November 11-22, 2024. The report, ‘CII at COP29

Negotiations: Indian Industry Expectations', launched at the Conference, emphasises a balanced approach that incorporates both mitigation and adaptation, acknowledging the need for a more equitable and effective climate finance framework to close the climate finance gap and facilitate climate-resilient growth.

The Centre in collaboration with CEEW (Council for Energy, Environment and Water) launched the report on ‘Building Climate Resilience for Indian Industry' at the 19th Sustainability Summit. The report has developed a Physical Climate Risk Assessment Framework (PCRAF) to assess and quantify climate risks for Indian businesses and their value chains.

In collaboration with Ministry of Environment, Forest and Climate Change (MoEFCC), the Centre is actively contributing to the formulation of the National Inventory of Greenhouse Gases related to the Industrial Processes and Product Use (IPPU) sector as part of India's fourth National Communications (NATCOM) to the United Nations Framework Convention on Climate Change (UNFCCC) and the 1st Biennial Transparency Report under the NATCOM project, guided by the Ministry of Environment, Forest and Climate Change.

Advancing Creation of a Circular Economy

The India Plastics Pact (IPP), launched in September 2021, is uniting businesses, NGOs, and citizens behind four ambitious time-bound targets to help realise a vision of a world where plastic is valued and doesn't pollute the environment. The Pact is the first in Asia and joins a global network of 13 Plastics

Pacts. 53 organisations are signatories to the Pact and have committed to the Pact's 2030 Targets for a circular plastics economy. Some of the key reports launched by IPP during the year include: – ?Roadmap for managing films and flexible packaging in India – ?Design for recycling guidance for films and flexible packaging and Landscape assessment:

Reuse models in India.

The Centre partnered with the Ministry of Environment, ForestandClimateChange(MoEFCC)forstreamlining implementation of environmental reforms, thereby fostering circular economy, transparency and enhancing natural resource management. During the year the Centre partnered with Bureau of Indian Standards (BIS) to develop standards related to waste management, sustainability, environmental management and ecological priorities. The Centre also worked with the Central Pollution Control Board to resolve challenges related to Extended Producer Responsibility (EPR) obligations under the rules for plastics, e-waste, battery and hazardous waste management.

During the year, CII signed an MoU with the All-India Plastics Manufacturing Association to encourage action, knowledge sharing, and awareness between larger businesses and MSMEs.

Since 2020, CII has been working across various sectors and has successfully supported over 260 sites in achieving SuP-free (single-use plastic-free) certification.

During the year, the Centre hosted the first edition of the CII Circular Economy Conference and launched the CII Sustainable Plastic Packaging Awards for recognising upstream innovations and changes in design of plastic packaging by businesses, driving the transition towards a circular plastics economy in India.

Nature Positive Actions

The India Business and Biodiversity Initiative (IBBI) participated in consultation meetings for updating the National Biodiversity Strategy and Action Plan (NBSAP), and for adoption of National Biodiversity Targets (NBTs) in alignment with the Global Biodiversity Framework (GBF). At COP16 to the Convention on Biological Diversity (CBD) in Cali, Colombia, India launched its updated National Biodiversity Strategy and Action Plan (NBSAP).

IBBI was designated by the MoEFCC as the responsible agency for Target 15 of India's updated NBSAP. Target 15 focuses on sustainable production, supply chains, and disclosure of risks, aiming to ensure businesses manage biodiversity risks effectively.

Enhancing solutions for Clean Air

‘India CEO Forum for Clean Air' is a dedicated platform aiming to galvanise Indian businesses to t ake forward clean air agenda in India and promote focused actions through collective leadership of Industry sub-sectors. The Forum led by 123 business leaders, contribute towards making the air quality in India better through the Crop Residue Management (CRM) and through city-level awareness activities. In the last six years the programme has led to saving of

12 million kg fine Particulate Matter (PM2.5).

To enhance the ecosystem for Electric Vehicle (EV), CII facilitated industry inputs for 3 key Working Groups under the newly formed National EV Task Force of the Ministry of Heavy Industries (MHI).

Facilitating an Enabling Ecosystem for ESG Reporting

As part of SEBI's Industry Standards Forum (ISF), CII formed a Core Group and held consultations to develop Standards for Reporting on Business Responsibility and Sustainability Reporting (BRSR) Core. The recommendations made by CII on the SEBI Consultation Paper – ‘Recommendations of the Expert Committee for Facilitating Ease of Doing Business with respect to BRSR' were accepted by the regulatory body.

To help Indian organisations navigate ESG compliances and go beyond compliance, CESD launched SaaS based ESG Subscription Service at the 19th Sustainability Summit.

The Eco Edge initiative of the Centre aims at integrating sustainability in the value chains of companies. The focus areas include Decarbonisation, Circularity, Health & Safety, and Human Rights. The programme evaluates the performance of sourcing companies and their value chain partners. During the year, more than 200 suppliers' sustainability performance was assessed through the Eco Edge programme for the automotive and energy sectors. For further adoption the Eco Edge Online Assessment Tool was also launched.

Knowledge Exchange and Excellence in Sustainability

The 19th Sustainability Summit, Centre's flagship annual event, was organised with the theme of Driving Change for a Sustainability Conscious World. The Summit deliberated on tangible actions in driving sustainable change and highlighted inspiring actions that exemplify the power of innovation, development, and cooperation in shaping a prosperous future for all.

Through the CII–ITC Sustainability Awards, 35 organisations were recognised for excellence in sustainable business practices. The Awards are a part of the continued efforts of the Centre to create awareness on sustainability practices and to create capacities in business.

To help industry manage climate risk, leverage market opportunities and become climate resilient, CII instituted a CAP 2.0? (Climate Action Programme) to build capacity of industry and recognise best practices and innovation on climate action.

The CAP 2.0? awards are the first one in India to recognise industry's efforts on climate change mitigation and adaptation. The awards in its 3rd edition recognised 21 organisations for their pioneering work in managing climate change.

The Centre trained nearly 400 professionals from 300+ organisations on sustainable business practices through 25 sessions conducted during the year.

CORPORATE SOCIAL RESPONSIBILITY (CSR)

Your Company's overarching commitment towards creating significant and sustainable societal value is manifest in its CSR initiatives that embrace the most disadvantaged sections of society, especially in rural India, through economic and social empowerment based on grassroots capacity building. Your Company has a comprehensive CSR Policy outlining programmes, projects and activities that your Company undertakes to create a significant these programmes fall within the purview of Section 135 read with Schedule VII of the Companies Act, 2013 and the Companies (Corporate Social Responsibility Policy) Rules, 2014.

The key tenets of your Company's CSR interventions are: – deep engagement in identified core operational geographies to promote holistic development and interventions designed in order to respond to the most significant development challenges of your

Company's stakeholder groups.

– strengthening capabilities of Implementation Partners / Community Based Organisations (CBOs) in all project catchments for participatory planning, ownership and sustenance of interventions.

– facilitating the development agenda in a manner that is inclusive and empowers women, the poor and marginalised communities including persons with disability in the vicinity of your Company's factories and agri-catchments, thereby significantly improving

Human Development Indices (HDI).

– ensuring behavioural change through focus on demand generation for all interventions, thereby enabling participation, contribution and asset creation for the community.

– pursuing the Prototype-Pilot-Scale-Amplification approach to incorporate innovative and differentiated design elements in a structured manner, whilst also striving for amplification of successful interventions by partnering with Government and Collaboratives. Your Company's stakeholders are confronted with multi-dimensional and inter-related concerns, at the core of which is the challenge of securing sustainable livelihoods. Your Company undertakes periodic stakeholder engagements in the form of community need assessments, impact assessments and other evaluations. During the year, your Company undertook 48 such community engagements across 14 states where your Company's Social Investments Programme is being implemented, for the purpose of understanding grievances if any, of the community members. Further, over 3,000 household surveys were also conducted during the year. Accordingly, interventions under positive impact on identified stakeholders. All your Company's Social Investments Programme have been appropriately designed to build capacities and promote sustainable livelihoods. Your Company's Social Investments Programme follows the Two Horizon approach that focuses on inclusive growth and holistic development of households; with women and poor & vulnerable communities at the core.

In addition to being beneficiaries of several programmes, women are also influencers and active participants in grassroot institutions. Several such women also act as change makers in the society.

The Two Horizon approach provides an integrated and affirmative lives and landscapes. Whilst Horizon-I focuses on strengthening and sustaining livelihoods of communities (primarily agriculture and allied sector livelihoods); Horizon-II focuses on building capabilities and capacities to empower communities for a better life for the future. The footprint of your Company's CSR projects is spread across 24 states/Union Territories covering over 300 districts.

Your Company's CSR interventions were conferred with three prestigious awards and recognitions during

FY 2024-25:

– First Prize in FICCI Sustainable Agriculture Awards 2024 in the ‘Natural Resource Management and Climate Resilient Agriculture' category for the Climate Smart Village Programme

– IIT Madras CSR Awards 2024 under the theme ‘Technology-Driven Inclusive Social Impact' for deployment of technology in Climate Smart Agriculture

– ‘Gold' Prize in Financial Express Green Sarathi Award 2024, in the Water Stewardship category

Natural Resources Management - Water Stewardship Programme

The Water Stewardship programme aims to facilitate water security for all dependents in the factory catchments and to drought-proof the agri-catchments to minimise risks to agricultural livelihoods arising from drought and moisture stress. The programme is aligned to Jal Shakti Abhiyan, the flagship initiative of Government of India for water conservation. The programme promotes the development and management of local water resources in moisture-stressed areas by facilitating community participation in planning and implementing such measures, as well as building, reviving and maintaining water-harvesting structures and thus conserving the wetland ecosystems. In addition to rural and agri focus, two urban water programmes are also being implemented in Bengaluru and Chennai aimed at addressing the challenges associated with urban water. These programmes facilitate revival of urban water bodies, targeted recharge of shallow aquifers and promotion of practices like roof water harvesting and water efficient taps.

To address the magnitude of water stress, your Company has alsoresponse extendedtowaterdevelopment stewardshipbyworktransforming to river basin level interventions so that the competing demands from neighbouring areas of our catchments are addressed and a more holistic and sustainable impact created. Work done in four river basins till date in Maharashtra (Ghod basin), Madhya Pradesh (Kolans basin), Tamil Nadu (Upper Bhawani basin) and Telangana (Murreru basin) have resulted in the basins achieving water positive status, as against the water deficit estimated in baseline studies. Work has started in the fifth basin in Karnataka (South Pennar basin), based on the recommendations from the river basin study done through Indian Institute of Science (IISc).

The coverage of water stewardship programme currently extends to 59 districts of 17 states. During the year, the area under watershed increased by over 1.78 lakh acres, taking the cumulative coverage area to 18.16 lakh acres. Over 3,500 water-harvesting structures including ground water recharge structures were built during the year, creating 5.83 million kl of rainwater harvesting potential. The total number of water-harvesting structures reached to over 35,900 and the net water storage potential to over 59.90 million kl. In addition, as part of demand management intervention, your Company continues to work with farmers to achieve ‘more crop per drop' by promoting agronomic practices and micro irrigation techniques targeted towards saving water in cultivation and improving farmer incomes. Over 18 lakh acres across more than 15 crops in 12 states have been covered during the year as part of demand management. Studies have been conducted by ICAR's Agricultural Technology Application Research Institute, Kanpur, Indian Institute of Rice Research, Tamil Nadu Agricultural University and Vasantdada Sugar Institute to estimate water savings in rice, wheat, sugarcane, coconut and banana in your Company's programme locations. Basis these studies and other research documents, it is estimated that the demand management practices promoted by your Company have led to potential water savings to the tune of over 1,400 million kl during the year.

To improve water use efficiency, also have been initiated to test efficacy of technologies like organic hydrogel, mobile drip system and smart irrigation switches.

Additionally, your Company is continuing existing partnerships and forging new ones with multiple state Government departments for Water Stewardship. Your Company has signed three new partnerships during the year with:

Water Resource Department, Government of Maharashtra for Securing Godavari, Krishna and

Tapi river basins flowing in Maharashtra by promoting

Water Literacy among the Water User Associations in 60 irrigation projects across 20 districts in these basins which will improve water resources.

Department of Rural Development & Panchayat Raj (RDPR), Government of Karnataka and Vyakti Vikas Kendra India, for Water Resources Development in South Pennar river basin to work on water stewardship programme in 12 Taluks and 238 Gram Panchayats in Bengaluru Urban, Bengaluru Rural, Kolar & Chikkaballapur districts of Karnataka.

Watershed Development and Soil Conservation Department, Government of Rajasthan, to promote sustainable livelihoods based on a watershed development project in 22 Gram Panchayats of Bundi and Jhalawar districts covering an area of 44,000 acres.

Driven by your Company's Water Stewardship programme, three Cigarette units at Pune, Bengaluru & Saharanpur, three Branded Packaged Foods units at Mysuru, Pune & Kapurthala, two Paperboards units at Kovai & Bhadrachalam and GLT unit at Mysuru have received AWS certifications in Platinum category till date.

Natural Resources Management - Biodiversity

The focus of the programme is on reviving ecosystem services provided to agriculture such as natural regulation of pests, pollination, nutrient cycling, soil health retention and genetic diversity, which have witnessed considerable erosion over the past few decades. The said programme is also aligned to Government of India's flagship initiatives such as National Mission for Sustainable Habitat and Mangrove Initiative for Shoreline Habitats & Tangible Incomes (MISHTI). Biodiversity conservation is done through restoration of degraded village commons and native species tree planting in the catchments. During the year, your Company's biodiversity conservation initiative covered over 1.76 lakh acres in 40 districts across 10 states, taking the cumulative area under biodiversity conservation to over 6.47 lakh acres. While the conservation work is being carried out in village commons, this intervention significantly benefits the agricultural activity in the vicinity of these plots through soil moisture retention, carbon sequestration and by acting as host to insects and birds beneficial to agriculture. Two technical studies done earlier by ‘The Energy and Resources Institute' (TERI) & ‘IORA Ecological Solutions' have recorded improvement in carbon stocks, i.e., carbon sequestered by trees, as well as floral and faunal biodiversity compared to control areas. The project on mangroves conservation, which are important biodiversity reservoirs in coastal areas has been further strengthened. Initiated in Andhra Pradesh in FY 2023-24, another 1,000 acres was conserved during the year, thus taking the cumulative area to 1,500 acres. Alongside mangroves conservation, olive ridley turtle conservation was also taken up, wherein the eggs laid by turtles are protected from natural predators by moving them to hatcheries established along the coast and then releasing the hatchlings into sea. During the year, 9,200 turtle eggs were successfully hatched and released into the sea. To increase the coverage for pastureland development and biodiversity conservation, your Company has a partnership with AP Panchayat Raj and Rural Development Department to improve livelihoods and conserve village commons in nine districts. Your Company also has a partnership with Wasteland & Pastureland Development Board (WPDB), Rajasthan targeting coverage of 2.5 lakh acres across eight districts. Till date, 1.75 lakh acres have been covered across 6,200 villages leveraging Government resources. In the partnership with Forest Department of Maharashtra, efforts towards soil and moisture conservation in the forest and fringe areas of Pune district was progressed with Department staff trained by your Company in planning and implementing the watershed work. Post training, Forest Department took up soil and moisture conservation works and tree plantation covering over 11,000 acres.

Climate Smart Agriculture

The Climate Smart Agriculture programme attempts to de-risk farmers from erratic weather events through the promotion and adaptation of a climate resilient approach premised on dissemination of relevant package of practices, adoption of appropriate mechanisation and provision of institutional services. The said programme is also aligned to Government of India's flagship initiative of The National Innovations in Climate Resilient Agriculture (NICRA) and other schemes for the welfare of farmers including Pradhan Mantri Kisan Samman Nidhi (PM-KISAN) Yojana. Currently, 31.70 lakh acres spread over 100 districts across 19 states and 12 lakh farmers including over 1.87 lakh women farmers are covered under the programme. As per the studies done by reputed ICAR - Agricultural Technology Application Research Institute, Kanpur, the CSA practices promoted in rice and wheat crops together has demonstrated reduction of upto 21% in costs and upto 8% and 23% improvement in yields and incomes respectively as compared to conventional practices followed.

In pursuit of your Company's long-term sustainability objective of increasing Soil Organic Carbon (SOC), more than 6,300 compost units were constructed during the year, taking the total number till date to over 67,300 units. In addition to promotion of Climate Smart Agri practices at scale, in core agricultural catchments, your Company also has a Climate Smart Village (CSV) programme, wherein support is provided to majority of the village population to enable adaptation to climate risks, and mitigating the same through knowledge dissemination, natural resources management, livelihood diversification and institutional support. 7,000 CSVs covering major crop value chains are currently part of the programme. To provide additional support to farmers in dealing with climate risks, during the year, 17.65 lakh linkages were facilitated for farmers with six major Government schemes, taking the cumulative to over 42 lakhs.

Details of Climate Smart Agriculture interventions are also provided in the section on ‘Socio-Economic Environment'. Your Company continued work on two partnerships, one with Rajiv Gandhi Mission for Watershed Management covering 35 districts of Madhya Pradesh for Climate

Smart Watersheds, and the other with Farmer Welfare and Agriculture Development, Department of Madhya Pradesh covering 6 districts. During the year, training was conducted by ITC for the officials,post which they have initiated work in 8,200 villages.

During the year, knowledge was disseminated through 13,500 Farmer Field Schools and over 17,600 Choupal Pradarshan Khets (CPKs). 1,850 Agri Business Centres (ABC) including 620 exclusive women ABCs delivered extension services, arranged agri-credit linkages, established collective input procurement and provided agricultural equipment for hire. Your Company, with its presence across multiple commodities and geographies including the e-Choupal network and agri extension programmes network, undertook an initiative to facilitate formation of new Farmer Producer Organisations (FPOs) and/or strengthening existing FPOs, thus enhancing farm incomes, rural livelihood and partnering in other relevant rural development initiatives. During the year, your Company supported additional 390 FPOs taking the cumulative number to 2,050 FPOs. The ‘Adarsh Gram Programme' pioneered by your Company's Agri Business presently covers 484 model villages in the states of Andhra Pradesh and Karnataka. Under this initiative, your Company supports villages to become economically, ecologically and socially sustainable. Your Company is also addressing the human rights and farm safety challenges in these villages by educating the farmers, labour & community, providing access to Personal Protective Equipment (PPE) kits and adopting smart technologies like drones for spraying activities on the farms.

Off-farm Livelihood Diversification - Livestock

Development

The purpose of the programme is to improve income and de-risk livelihoods of rural households by strengthening animal dependant livelihood options. Capability building on improved package of practices, breed improvement, provision of extension services and creation of rural entrepreneurs to provide doorstep services are the key components. Programme is aligned to Government of India's National Livestock Mission (NLM). The programme coveredlivelihoodslinkedtolargeruminants(cow&buffalo), small ruminants (goat & sheep), piggery, fishery, poultry and apiary in 16 states and 42 districts. During the year, about 1.34 lakh artificial inseminations (AIs) were carried out which led to the birth of over 0.47 lakh high yielding progeny and indigenous breeds. Cumulatively, the figures for AIs and calving stand at over 30.90 lakhs and 10.90 lakhs respectively. Under the programme, 1,870 women trained as ‘Pashu Sakhis' have provided extension services to animal owners of the villages. Your Company is also working with dairy farmers in Bihar, Jharkhand and West Bengal to improve productivity of animals through several extension services and to facilitate higher milk production. Qualified teams comprising veterinarians and para-veterinarians have been deployed to facilitate animal nutrition, animal health services, training and capacity building towards improving productivity, clean milk production and promoting commercial dairy farming among farmers. During the year, about 38,000 animals of over 19,000 dairy farmers across 416 villages in nine districts of Bihar, three districts of West Bengal and two districts in Jharkhand were supported through cattle feed distribution, training programmes on clean milk production, mastitis control and animal husbandry services like deworming, ectoparasite control, etc.

On-farm Livelihood Diversification Tree plantations

Your Company's pioneering initiative through the Social Forestry programme covered over 37,300 acres during the year. The said programme is also aligned to Government of India's National Afforestation Programme objectives. It is currently spread across 16 districts in six states cumulatively covering 5.28 lakh acres in over 7,400 villages and 1.90 lakh poor households. Integral to the Social Forestry programme are the Agro-Forestry and Bund plantation models that help small and marginal farmers to cultivate field crops and trees together in the same field and realise benefits of both annual income from crops and lumpsum income from trees once in four years. These two models cumulatively extended to over 2.68 lakh acres (part of total Social Forestry area) and enabled food, fodder and wood security. To create an additional income source and improve resilience towards climate change, fruit and other commercial species tree plantations have also been initiated with farmers, which have covered over 40,000 acres till date.

Together with your Company's Farm Forestry programme, this initiative has covered around 13.2 lakh acres till date and generated over 240 million-person days of livelihood for rural households, including women, poor tribal and marginal farmers. Further, fast growing, high yielding and disease resistant hybrid clones and saplings of eucalyptus pulpwood developed by your Company deliver significantly higher productivity vis-a-vis earlier clones. The clones have been developed to grow under varying ecological conditions, thereby building resilience and contributing towards increasing income for the farming community. Besides enhancing farm level employment, generating incomes and increasing green cover, these large-scale initiatives also contribute meaningfully to the nation's endeavour to create additional carbon sinks for tackling climate change.

In addition to the above, the Social and Farm Forestry initiative of your Company, through a multiplier effect, has led to improvement in pulpwood and fuelwood availability in Andhra Pradesh, Telangana, Karnataka and Odisha.

Women Empowerment

During the year, this initiative in catchment geographies provided a range of gainful livelihood opportunities to over 2.67 lakh poor women, taking the cumulative coverage to over 4.51 lakhs through livelihood interventions for Self Help Groups (SHGs), women in agriculture and allied services, cadre of service providers in the community and ultra-poor women. This initiative is also aligned to National Rural Livelihoods Mission's objective of empowering and creating Lakhpati Didis. Targeting Hardcore Poor programme focusing on empowering ultra-poor women through mentoring, skilling to run enterprises and asset support for the same has covered about 40,680 women in your Company's core catchments through a two-year graduation intervention. Studies have shown that the income of these ultra-poor women has increased by more than five-fold.

Aided by the programme, there is also a substantial improvement in Human Development Indicators.

Currently, the programme is operational in 10 districts in eight states.

As an amplification strategy, the financial literacy and inclusion project, in partnership with Madhya Pradesh

State Rural Livelihood Mission (MPSRLM) and CRISIL Foundation continued in its second phase of partnership covering all 52 districts of Madhya Pradesh.

Basis the learnings in MP, the programme continued to expand to other states also, now covering over 98,900 existing SHGs with 10 lakh members. The Financial Literacy programme has cumulatively covered over 3.9 lakh SHGs benefiting over 38.50 lakh women spread across 80 districts in 15 states. Over 31 lakh scheme linkages for trained women have also been facilitated with access to bank accounts and Government social security schemes till date with the support of self-sustaining cadre of Yojana Sakhis, who also earn by charging fees from women for creating these linkages.

Your Company's ‘Aashirvaad Raho 4 Kadam Aage' programme is encouraging women empowerment by providing skills related to food processing sector as well as on other livelihood opportunities. Spread across four states, the programme has covered over 30,700 women beneficiaries.

Education

The Primary Education programme aligned with National

Education Policy 2020, aims to provide children from weaker sections of society access to education with focus on learning outcomes and retention. Operational in 50 districts of 15 states, the programme covered over 6.57 lakh children during the year, taking the cumulative coverage to over 21.80 lakh children. Further, 125 Supplementary Learning Centres (SLCs) has remained operational during the year, mainstreaming more than 4,000 out-of-school children into the formal education system, taking the cumulative number to over 16,800.

Considering importance of Early Childhood Care and Education (ECCE) as per National Education Policy 2020, building capabilities of Anganwadi Sevikas on ECCE has also been one of the focus areas. Your Company has partnered with Women Development and Child Welfare Department in Andhra Pradesh to strengthen capacity of over 55,600 Anganwadi Sevikas across all the 26 districts. Through a cascade approach, the Sevikas have reached out to 4.16 lakh children during the year. Your Company is also having a similar partnership in Saharanpur, Uttar Pradesh, for improving ECCE (Poshan Bhi, Padhai Bhi) of children by combining nutrition and education interventions and has covered 50,000 children in the district.

Over 640 Government primary schools and Anganwadis were provided infrastructure support comprising boundary walls, additional classrooms including operationalising smart classrooms, solarisation, sanitation units and furniture, taking the total number of Government primary schools and Anganwadis covered till date to over 4,100. Infrastructure support to Government schools has helped in increasing enrolment, particularly of girls, in schools. To ensure sustainable operations and maintenance of infrastructure provided, more than 1,480 School Management Committees and 1,370 Child Cabinets & Water and Sanitation (WATSAN) Committees were operational in various schools during the year with active involvement of students and teachers. To address the issue of drop out, especially of girls in secondary and senior secondary level, a pilot intervention continued in Pudukkottai, Munger and Kolkata covering 2,500 girl students. Mentoring for career intentionality, building 21st century skilling and mainstreaming out of school girls through National Open Schooling System are the major aspects of this intervention. Your Company's ‘Bounce of Joy' programme is aimed to foster holistic development and create a positive impact on children's lives through physical fitness including sports. Execution of the programme is done by collaborating with schools for training of Physical Education (PE) teachers to help them foster holistic development amongst students through sports like football. Through the trained teachers, the programme has reached out to 43,450 students across 140 schools in two states.

Your Company's ‘Sunfeast Bigger Fantasies' programme has covered 55,970 children from 60 schools across two states encouraging and nurturing their innate curiosity and ability to think laterally. 1,500 Young instructors were trained, who in turn engaged with these children to encourage creative thinking & expression, and peer learning & collaboration. 60 creativity fairs were also conducted with active participation from students.

Skilling & Vocational Training

This programme, aligned to Pradhan Mantri Kaushal Vikas Yojana provides training in market linked skills to youth from marginalised sections including differently abled, to enable them to engage in decent livelihoods. 15,600 youth across 34 districts in 16 states were trained under different courses during the year, of which nearly 52% were female. Cumulatively, around 1.27 lakh youth have been trained under the skilling programme. To scale up the skilling programme, your Company has also initiated pilots for potential pathways of skilling in the community itself (1,700 trained in the year) and leveraging other skill training partners in the ecosystem (893 in the year). Further, the programme for skilling differently abled youth running in Karnataka and West Bengal last year, was expanded to Maharashtra, Uttar Pradesh and Odisha by establishing new centres and also leveraging the existing centres of implementing partners. During the year, 850 youth (cumulatively over 1,000) were trained and over 530 have already been placed. Further, your Company's Sixth Sense programme, focused on making an impact on the lives of visually challenged, covered 150 such individuals across five cities.

Sanitation

Your Company continues to adopt a multi-pronged approach towards improving public health and hygiene across 30 districts and 13 states. The programme focuses on ensuring sustainability of Open Defecation Free (ODF) habitations and then making them ODF+ through improved hygiene, sanitation and waste management practices which is aligned with Swachh Bharat Mission 2.0.

Water, Sanitation and Hygiene (WASH) programme was implemented in schools that included construction of sanitation units in schools, separate for girls and boys, and also focused on driving behaviour change among over 1.13 lakh school students through 2,300 WASH campaigns.

Your Company's ‘Savlon Swasth India Mission' programme has been a front runner in driving behavioural change in hand hygiene through innovative experiential training in primary schools. The Mission rooted in the belief of ‘Swasth Bacche, Mazboot Desh' drove a range of initiatives to aid and enable the country in its fight against preventable infections that create huge economic burden on the country.

The programme, focused on spreading awareness for habit building of hand hygiene through interactive sessions across India, covered 16,770 schools and reached out to about 32 lakh children during the year.

Waste Management

Your Company's initiatives focus on creating replicable, scalable and sustainable models of municipal and rural waste management that can be implemented across the country to ensure that minimal waste goes to landfills.

Details of these models are provided in the section on 'Building a Circular Economy for Post-Consumer Packaging' above.

Health & Nutrition

Your Company is adopting a holistic approach towards Community Healthcare, focusing on two major components - preventive health care and curative services. Community healthcare is initiated to address the challenges of awareness, availability, accessibility and affordability. The objective of the initiative is to improve health and nutrition by strengthening institutional capacity, supplementing existing infrastructure, promoting greater convergence with existing Government schemes like National Health Mission, leveraging technology and increasing access to basic primary and secondary healthcare services. A two-pronged approach aligned to Government's POSHAN Abhiyan was adopted under Maternal and Child

Health and Nutrition (MCHN) programme:

Focusing on first ‘1,000 days of life' in high malnutrition catchments covering mothers and children, and

Addressing anaemia at scale among all age groups through screening under Anaemia Mukt Bharat (AMB), Rashtriya Bal Suraksha Karyakaram (RBSK) and thereafter, loop closure through awareness creation and linkages with Government schemes. Capacity building of frontline resources like Anganwadi Sevikas and ASHA workers is an integral part of the intervention and 16,000 were trained during the year on engagement with community, making effective ‘six home visits' and localised nutrition promotion. Screening of over two lakh women and children for anaemia was done in partnership with Government for baselining and identifying priority areas for interventions. A 4E approach of identifying hotspots (Exploration); awareness on dietary diversity and hygiene (Education); promoting nutrition gardens and consumption of locally grown ‘5 Food Groups' through nutri-groups (Encouraging); and building capabilities of ASHA and Anganwadi Sevikas on identification and management of anaemia (Empower) was adopted to address the issue. Around 15.24 lakh people spread across 21 districts in nine states were covered during the year, under your Company's MCHN initiative aimed at improving the health-nutrition status of women, adolescents and children. This included the partnerships with the Directorate of Women and Child Development, Assam for eight districts including seven aspirational districts, and another with the Child Development Services and Nutrition Department Saharanpur, Uttar Pradesh.

Project Samposhan was undertaken during the year to sensitise the community on nutritional value of fruits and vegetables,leveragingtheirexistingagricultureexpertiseto cultivate sustainable and healthy food. 40 youth trained as Poshan Sathis engaged with over 1,000 rural households and trained them on farming system for nutrition and setting up nutrition gardens. SHGs and farmer collectives were also strengthened to create local ecosystem for nutrition products. Iodine deficiency is considered as one of the most common causes of preventable mental impairment and constitutes a significant

Under the ‘Aashirvaad Smart India' intervention, over seven lakh people were reached out through awareness on iodine deficiency disorders and healthy eating.

As part of the community healthcare programme ‘ITC Swaasth Kiran' initiative was launched during FY 2021-22 in Saharanpur and Munger districts. Under the initiative, during the year, thirteen Mobile Medical Units (MMU) were functional (seven in Saharanpur & six in Munger). These MMUs have provided free medical consultation and medicines to the rural community at their doorstep. During the year, nearly 2.22 lakh individual engagements were done with community members across 796 villages, 58% of which were with women. Further, 43,400 diagnostic tests were conducted and 1,130 referrals made during the year. With the involvement of the Rogi Kalyan Samitis, upgradation of 23 Primary Health Centres (PHCs) based on Indian Public Health Standard was also done, taking the cumulative to

37 in five states. This has helped in increased footfall of patients, including higher number of institutional deliveries. Understanding the need for high-quality doorstep eye care for the community, your Company also continued its innovative layered eyecare intervention in Saharanpur in Uttar Pradesh, as part of which four Mobile Vision Units (MVU) were operational in services in rural Saharanpur. These MVUs equipped with high end ophthalmic equipment can screen and diagnose eye ailments such as Cataract, Diabetic Retinopathy, Glaucoma and other diseases. During the year, more than 1.76 lakh community members have been screened, of which 16,589 cases were referred to the MVUs, and thereafter 1,082 cataract surgeries done at Dr. Shroff's Charity Eye Hospital in Saharanpur, who are the partner for this intervention.

Your Company continued to enhance awareness on various health related issues like menstrual & personal hygiene, reproductive health and diarrhoea through a network of 366 women Village Health Champions (VHCs). These VHCs engaged with the community for promoting behaviour change and selling relevant health products to the community, thereby also earning a livelihood. The programme was operational in two districts of Madhya Pradesh and six districts of Uttar Pradesh, covering nearly 1.45 lakh women during the year. public health problem.

To make potable water available to local communities in Andhra Pradesh and Karnataka, Reverse Osmosis (RO) water purification plants were set up in villages wh ere the water quality was poor. With the establishment of 36 new RO plants during the year, a total of 205 RO plants are operational providing safe drinking water to over 2.5 lakh rural population.

ITC Sangeet Research Academy

The ITC Sangeet Research Academy (ITC SRA), established in 1977, is an embodiment of your Company's sustained commitment to a priceless national heritage. Your Company's pledge towards ensuring enduring excellence in Classical music education continues to drive ITC SRA in furthering its objective of preserving and propagating Hindustani Classical Music based on the age-old principle of ‘Guru Shishya Parampara'. The Academy is modelled as a professionally run institution that epitomises the teaching of Hindustani Raga Music. Through its eminent Gurus, it imparts intensive training and quality education in Hindustani Classical music to its scholars. The present Gurus of the Academy are Padma Bhushan Pandit Ajoy Chakrabarty, Padmashri Pandit Ulhas Kashalkar, Pandit Partha Chatterjee, Vidushi Subhra Guha, Pandit Uday Bhawalkar, Shri Omkar Dadarkar, Shri Abir Hossain and Shri Brajeswar Mukherjee. Pandit Uday Bhawalkar was conferred the Rashtriya Kalidas Samman by Government of Madhya Pradesh in November 2024 for the year 2022-23. The Academy's focus continues to be on nurturing exceptionally gifted students selected from across the country through a system of multi-level auditions. Several scholars of the Academy have performed at various music festivals and have also been recipient of prestigious awards and accolades. Additionally, the Academy has presented its scholars and young musicians in ITC Mini Sangeet Sammelans, concerts and Baithaks in locations such as Jabalpur, Hubli, Dharwad, Sirsi, Lucknow, Jodhpur, Dehradun, Goa, Pune and Bangalore enabling the Academy to fulfil its avowed objective of preserving and propagating Hindustani Classical Music. On the occasion of India's 78th Independence Day, ITC SRA composed a special piece of music as a tribute to the nation, which was presented on 15th August.

The video ‘Desh Ek Raag' was based on Raag Desh and featured scholars of the Academy. The year also marked its first Thumri Festival in March 2025 featuring renowned artists of the genre as well as scholars of the Academy. Creation of the next generation of masters of Hindustani Classical music for the propagation of a precious legacy continues to be the Academy's objective.

Forging Multi-Stakeholder Partnerships

Your Company's Social Investments Programme lays continuous emphasis on building partnerships of value for driving innovation & gaining contemporary knowledge while effectively amplifying and executing programmes. Your Company has over the years formed Knowledge Partnerships with several national & international organisations/agencies to maintain contemporariness and leverage latest knowledge/technical know-how to continuously improve the quality of programmes.

Public-Private Partnerships (PPP), aimed at pooling resources, and partnership with Governments are effectively leveraged to scale-up and amplify programmes implemented in your Company's catchment areas. During the year, three new PPPs were signed.

The meaningful contribution made by your Company's Social Investments Programme to address some of the country's key development challenges, has been possible in significant partnerships with implementation partners such as AFPRO, Anudip Foundation, Bandhan Konnagar, Cheshire Disability Trust, DHAN Foundation, Don Bosco Tech Society, DSC, Dr. Reddy's Foundation, Educate Girls, FES, FINISH, IGD, KHPT, MYKAPS, MYRADA, Makkala Jagriti, Manav Vikas Sansthan, NCHSE, Pratham, SEWA Bharat, SMGVS, Umang, WASH Institute, Water for People, Youth4Jobs and Youth Invest amongst others. These partnerships, which bring together the best-in-class management practices of your Company and the development experience and mobilisation skills of implementation partners, will continue to provide innovative grassroot solutions to some of India's most challenging problems of development in the years to come.

CSR Expenditure

The annual report on Corporate Social Responsibility activities, as required under Sections 134 and 135 of the Companies Act, 2013 read with Rule 8 of the Companies (Corporate Social Responsibility Policy) Rules, 2014 and Rule 9 of the Companies (Accounts) Rules, 2014, is provided in the Annexure forming part of this Report.

Environment, Health & Safety

Your Company's Environment, Health & Safety (EHS) strategies are directed towards achieving the greenest and safest operations across all your Company's units by optimising natural resource usage and providing a safe and healthy workplace. Systemic efforts continue to be made towards natural resource conservation by continuously improving resource-use efficiencies.

Your Company believes that a safe and healthy work environment is a pre-requisite for ensuring employee well-being and adopting best practices in occupational health & safety bears a direct impact on overall performance. With an aim to percolate safety deeper into your Company's operational practices and achieve the ‘Zero Accident' goal, your Company has adopted a comprehensive EHS strategy founded on two pillars:

‘Safety by Design' and ‘Safety by Culture'.

Safety

Your Company sustained focus on ‘Safety by Design' by continuously striving to improve safety performance and incorporating best-in-class engineering standards for all investments in the built environment. Designs for all new greenfield & brownfield project investments are scrutinised to ensure compliance with relevant standards and codes on safety. Periodic Environment, Health & Safety audits continue to be carried out in operational units to verify compliance with relevant standards.

To drive a culture of safety, your Company, in addition to comprehensive focus on training, continues to hold structured conversations with workers on ‘Safe and Unsafe' Acts. These are supplemented by adoption of keystone behaviours that inculcates individual ownership for safe behaviour. Your Company has also made use of Design Thinking principles for seamless integration of safety in business operations. These initiatives are bringing in positive behavioural changes.

Several national awards and certifications received by various units reaffirm your Company's commitment to provide safe and healthy workplace to all.

R&D, QUALITY AND PRODUCT DEVELOPMENT

Your Company's state-of-the-art Life Sciences and Technology Centre (LSTC) in Bengaluru is at the core of driving science-led product innovation to build and support your Company's portfolio of world-class products and brands. Over the years, LSTC has emerged as a robust innovation engine that is a key enabler of the ‘ITC Next' growth strategy. Reinforced with world-class infrastructure, resourced with a diverse team of over

400 highly qualified scientists, LSTC continues to drive various initiatives to provide differentiation and competitive edge to your Company's brands and products.

Driving purposeful innovations that fulfil the needs of the

Indian consumer through superior offerings remains the key objective of LSTC. Centres of Excellence across domains viz. Biosciences, Agri-sciences & Materials sciences enabled building capabilities over the years to cater to the constantly evolving needs of consumers.

Focused research across identified domains viz. Health

& Wellness, Formulation Design, Sustainable Materials & Packaging, Agro-forestry and Crop Science has enabled the teams to harness contemporary advances in relevant core areas to translate ‘proofs of concept' to novel product opportunities. Bearing testimony to LSTC's innovation capabilities while building the intellectual assets for your

Company, over 800 patent applications have been filed till date. Robust risk management practices are in place to ensure that your Company's intellectual properties remain adequately protected and to ensure mitigation of information and infrastructure risk. Research programmes and projects are structured through close alignment with the various Businesses of your Company resulting in a robust innovation pipeline. Additionally, in line with your Company's relentless focus on operational excellence and quality, each Business is mandated to continuously innovate on materials, processes and systems to enhance their competitiveness.

Your Company has been a forerunner in introducing first-to-market innovative products for Indian consumers.

In today's operating scenario of geopolitical tensions and inflationary pressures, LSTC scientists and product development teams continue to enable various ITC businesses to deliver a range of differentiated, superior quality products at competitive costs. Innovative science-based Platform projects have been developed to solve a range of consumer and technical product challenges. Novel technologies are continuously being leveraged to drive creation of healthier foods through systematic reduction in salt, sugar and fat without compromising on sensory attributes. Leading edge technology platforms in Personal Health & Hygiene, Health & Wellness continue to power innovation and develop next generation product offerings to serve emerging consumer needs. LSTC's unique competencies in Sustainable Materials and Packaging have enabled development of packaging options with high degree of recycled plastics content and novel barrier coating solutions to create next generation environmentally friendly packaging solutions. In Agro-Forestry and Crop Science, your Company's scientists have established different cutting-edge tools & technology platforms for improving tree & crop species of your Company's interests (like yield, quality, abiotic & biotic stress) for securing the raw material. Ongoing research has major emphasis on developing climate resilient crops and pulp wood species in order to address the security of raw material supplies across your Company's value chains and also ensuring enhanced farmer profitability.

Research on wheat and potato varietal securitisation are at advanced stages of deployment to achieve flexibility in sourcing of raw material, create region-specific blends and ensure robust agro-climatic adaptability for growing and sourcing raw materials closer to the factories at competitive costs, in addition to reducing the carbon footprint. Future-ready, alternate value chains that mitigate risks arising out of disruptions to existing sourcing models continue to be explored. LSTC has deployed various digital transformation tools at farm level to bring in predictive capability with agility. LSTC, in collaboration with the Agri and Branded Packaged Foods Businesses, endeavours to ensure that science-based ideas are fully integrated across the value chain from farm to fork. Infrastructure and capabilities are strengthened continuously keeping in pace with the global developments in science and technology. Expanding capabilities include spreading the acreage of new tree clones with superior properties, developing modern instrumentation for testing very low levels of actives or contaminants, measuring barrier properties (air and water permeability) of coated paper substrate, etc.

Rigorous systems, processes and industry best practices are continuously upgraded to secure quality certifications of the highest levels – a key enabler in delivering products that follow the highest standards in quality, safety and efficacy to the Indian consumer. All branded packaged foods manufacturing units of your Company not only have ISO quality certification but also follow the highest standards under the integrated food quality management system-FSSC 22000; these systems ensure adherence to internationally accepted quality standards in producing safe and high-quality food. All manufacturing units of the Branded Packaged Foods Businesses (including contract manufacturing units) operate in compliance with stringent food safety and quality standards. Your Company's food quality assurance laboratories are accredited by the National Accreditation Board for Testing and Calibration Laboratories (NABL) under ISO 17025, a global standard for testing and calibrating labs, which guarantees quality. Additionally, the quality of all FMCG products of your Company is monitored through best-in-class customer-centric ‘Quality Control and Quality Assurance Processes' and ‘Product Quality Ratings Systems' (PQRS) enhancing competitive superiority of your Company's product offerings.

In its quest to continuously enhance efficiency and be future-ready, LSTC is developing and deploying cutting-edge digital tools for quality performance analytics, benchmarking and strengthen quality management systems. Going forward, LSTC will continue to identify growth opportunities leveraging your Company's diverse core competencies and R&D insights emerging from close consumer interactions and contemporary science & technology.

PROCEEDINGS INITIATED BY THE ENFORCEMENT DIRECTORATE

In the proceedings initiated by the Enforcement Directorate in 1997, the appropriate authority after hearing arguments on behalf of your Company has passed several orders in favour of your Company and dropped somehalf ofof the show cause notices issued by the Directorate. In respect of some of the remaining notices, your Company filed writ petitions challenging their validity. The Honourable Calcutta High Court heard some of these writ petitions to completion, and the proceedings in respect of these notices were quashed. The remaining writ petitions and notices are pending adjudication/hearing.

Meanwhile, some of the prosecutions launched by the Enforcement Directorate have been quashed by the Honourable Calcutta High Court; while the remaining have been challenged before the High Court and are pending.

TREASURY OPERATIONS

Your Company's treasury operations continued to focus on deployment of surplus liquidity and management of foreign exchange exposures within a well-defined risk management framework.

During the year market interest rates declined sharply across both short and long term maturities. The Reserve Bank of India (RBI) adopted an accommodative monetary policy stance, cutting the repo rate by a cumulative 50 basis points since April 2024 on the back of easing inflation and to boost economic activity. In addition, the RBI deployed several liquidity management tools, which pushed the banking system liquidity from a deficit position between November 2024 and February 2025 to a surplus by the end of the financial year. The decline in interest rates for longer maturities was further aided by robust demand from Foreign Portfolio Investors following the inclusion of Indian Government Securities in the JP Morgan Emerging Markets Bond Index and an improving fiscal position.

Investment decisions relating to deployment of surplus liquidity continued to be guided by the tenets of Safety, Liquidity and Return. Treasury operations focused on proactive rebalancing of portfolio duration and mix, in line with the evolving interest rate environment. Further, continuous review and monitoring of credit worthiness, including engagement with market participants, ensured that the investment portfolio was not exposed to undue credit risks. In the currency market, the Indian Rupee (INR) witnessed significant remained relatively stable during the first year supported by strong domestic fundamentals and healthy capital inflows, the second half saw considerable two-way movements. The weakness in the INR was primarily attributed to the strengthening of the USD relative to all major currencies, driven by concerns over potential tariff hikes by the US Government. Additionally, higher capital outflows during this period weighed on the

INR. However, the INR witnessed a rebound towards the end of the year on the back of a narrowing trade deficit and a weakening USD amidst heightened global trade uncertainties. Robust foreign exchange reserves and strategic interventions in the currency markets by the RBI also provided support to the INR.

As in earlier years, commensurate with the size of the temporary surplus liquidity under management, treasury operations continue to be supported by appropriate internal control systems, and independent check of 100% of transactions by your Company's Internal Audit Department.

Your Company adopted proactive risk management approach and actively managed foreign currency exposures through appropriate hedging strategies and market instruments to protect business margins.

DEPOSITS

Your Company's erstwhile Public Deposit Scheme closed in the year 2000. As at 31st March, 2025, there were no deposits due for repayment except in respect of two deposit holders aggregating Rs 20000 which have been withheld on the basis of directives received from the government agencies.

There was no failure to make repayments of Fixed Deposits on maturity and the interest due thereon in terms of the conditions of your Company's erstwhile Schemes. Your Company has not accepted any deposit from the public/members under Section 73 of the Companies Act, 2013 read with the Companies (Acceptance of Deposits) Rules, 2014 during the year.

DIRECTORS

Changes in Directors

During the year, Ms. Pushpa Subrahmanyam and Mr. Chandra Kishore Mishra were appointed, with your approval, as Independent Directors of the Company for a period of five years with effect from 2nd April, 2024 and

14th September, 2024, respectively. In the opinion of the Board, Ms. Subrahmanyam and Mr. Mishra possess the required integrity, expertise and experience for appointment as Independent Directors of your Company. Mr. Atul Singh representing Tobacco Manufacturers (India) Limited (‘TMI'), a subsidiary of British America Tobacco p.l.c., Dr. Alok Pande representing the Specified

Undertaking of the Unit Trust of India (‘SUUTI') and Mr. Siddhartha Mohanty representing the Life Insurance Corporation of India (‘LIC') were appointed, with your approval, as Non-Executive Directors of your Company for a period of three years with effect from 2nd April, 2024, 27th July, 2024 and 1st January, 2025, respectively. Mr. Sunil Panray, who is representing TMI, was re-appointed, with your approval, as a Non-Executive

Director for a period of five years with effect from 20th December, 2024. Further, Messrs. Sumant Bhargavan and Supratim Dutta were re-appointed, with your approval, as Wholetime Directors of the Company for a period of two years from 12th July, 2025 and three years from 22nd July, 2025, respectively.

Mr. Shyamal Mukherjee will complete his present term as an Independent Director of your Company on 10th August, 2026. The Board of Directors of your Company (‘the Board'), on the recommendation of the Nomination

& Compensation Committee, has recommended for the approval of the Members, the re-appointment of Mr. Mukherjee as an Independent Director of your

Company for a period of five years with effect from

11th August, 2026. Appropriate resolution seeking your approval to the above is appearing in the Notice convening the 114th Annual General Meeting (‘AGM') of your Company.

Mr. Shilabhadra Banerjee completed his term as an Independent Director of your Company with effect from close of work on 29th July, 2024, and Mr. Arun Duggal and Ms. Meera Shankar completed their respective terms as Independent Directors with effect from close of work on 14th September, 2024. Mr. Rahul Jain, representing SUUTI, and Mr. Mukesh Gupta, representing LIC, stepped down from the Board with effect from 31st May, 2024 and 27th October, 2024, respectively. Your Directors place on record their appreciation for the contribution made by Messrs. Banerjee, Duggal, Jain, Gupta and Ms. Shankar during their respective tenure with your Company.

Retirement by Rotation

In accordance with the provisions of Section 152 of the Companies Act, 2013 (‘the Act') read with Articles 94 and 95 of the Articles of Association of your Company, Messrs. Hemant Malik and Atul Singh will retire by rotation at the ensuing AGM and being eligible, offer themselves for re-election. Your Board has recommended their re-election.

Number of Board Meetings

Six meetings of the Board were held during the year ended 31st March, 2025.

Attributes, Qualifications & Independence of Directors and their Appointment The Corporate Governance Policy of your Company requires that the Non-Executive Directors be drawn from amongst eminent professionals, with experience in business / finance / law / public administration and enterprises. The Nomination & Compensation Committee has laid down the criteria for determining qualifications, positive attributes and independence of Directors (including Independent Directors). In case of appointment of Independent Directors, the Nomination & Compensation Committee evaluates the balance of skills, knowledge and experience on the Board, and also the role and capabilities of an Independent Director of the Company. Further, in terms of the Policy on Board Diversity, the Board is required to have balance of skills, competencies, experience and diversity of perspectives appropriate to the Company. Diversity for this purpose is considered from a number of aspects including, but not limited to, educational & cultural background, nature of professional, administrative & industry experience, skills, knowledge and gender representation. The skills, expertise and competencies of the Directors as identified by the

Board, along with those available in the present mix of the Directors of the Company, are provided in the ‘Report on Corporate Governance' forming part of the Report and Accounts.

In terms of the applicable regulatory requirements read with the Articles of Association of your Company, the strength of the Board shall not be fewer than six nor more than eighteen. Directors are appointed / re-appointed with the approval of the Members for a period of three to five years or a shorter duration, in accordance with retirement guidelines and as may be determined by the Board from time to time. All Directors, other than IndependentDirectors,areliabletoretirebyrotation,unless otherwise approved by the Members. One-third of the Directors who are liable to retire by rotation, retire every year and are eligible for re-election.

The Independent Directors of your Company have confirmed that (a) they meet the criteria of independence prescribed under Section 149 of the Act and Regulation 16 of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 (‘Listing Regulations'), (b) they are independent of the management of the Company, and (c) they are not aware of any circumstance or situation which could impair or impact their ability to discharge duties with an objective independent judgement and without any external influence. In the opinion of the Board, the Independent Directors fulfil the conditions prescribed under the Act and the Listing Regulations, and are independent of the management of the Company.

Remuneration Policy

Details of the Company's Policy on remuneration of Directors, Key Managerial Personnel and other employees are provided in the ‘Report on Corporate Governance' forming part of the Report and Accounts.

Evaluation of Board, Board Committees and individual Directors

Your Company has a structured process for performance evaluation of the Board, Board Committees and individual Directors. The Nomination & Compensation Committee, as reported in earlier years, has formulated the Policy on Board evaluation, evaluation of Board Committees' functioning and individual Director evaluation, and also specified that such evaluation will be done by the Board.

In keeping with ITC's belief that it is the collective effectiveness of the Board that impacts Company's performance, the primary evaluation platform is that of collective performance of the Board as a whole. Board performance is assessed, inter alia, against the roles and responsibilities of the Board as provided under the Act, the Listing Regulations and the Company's Governance Policy. The parameters for Board performance evaluation have been derived from the Board's core role of trusteeship to protect and enhance shareholder value as well as to fulfil expectations of other stakeholders through strategic supervision of the Company; such parameters include securing alignment of the Company's goals with the nation's economic, ecological and social priorities, ensuring that the Company has a clearly defined strategic direction for realisation of its vision, and supporting the Company's management to meet challenges arising from the operating & policy environment in the country. Evaluation of functioning of Board Committees is based on discussions amongst Committee members and shared by the respective Committee Chairmen with the Board. Individual Directors are evaluated in the context of the role played by each Director as a member of the Board at its meetings, in assisting the Board in realising its role of strategic supervision of the functioning of the Company in pursuit of its purpose and goals. The peer group ratings of the individual Directors are collated by the Chairman of the Nomination & Compensation Committee and made available to the Chairman of the Company. While the Board evaluated its performance against the parameters laid down by the Nomination & Compensation Committee, the evaluation of individual Directors was carried out against the laid down parameters in order to ensure objectivity. The parameters for performance evaluation of individual Directors, inter alia, include ability to provide thought leadership across the role spectrum and contribution to Board cohesion, governance & organisational processes. Reports on the functioning and performance of Board Committees during the year were placed before the Board. The Independent Directors Committee of the Board also reviewed the performance of the Chairman, other non-Independent Directors and the Board, pursuant to Schedule IV to the Act and Regulation 25 of the Listing Regulations.

KEY MANAGERIAL PERSONNEL

During the year, there were no changes in the Key Managerial Personnel of your Company.

AUDIT COMMITTEE & AUDITORS

The composition of the Audit Committee is provided under the section ‘Board of Directors and Committees' in the Report and Accounts.

Statutory Auditors

Messrs. S R B C & CO LLP, Chartered Accountants (‘SRBC'), were re-appointed with your approval as the Auditors of your Company for a period of five years till the conclusion of the 118th AGM. The Board, on the recommendation of the Audit Committee, has recommended for the approval of the Members, the remuneration of SRBC for the financial year 2025-26. Appropriate resolution seeking your approval to the remuneration of SRBC is appearing in the Notice convening the 114th AGM of your Company.

Cost Auditors

Your Board, as recommended by the Audit Committee, appointed the following Cost Auditors for the financial year 2025-26:

(i) Messrs. ABK & Associates, Cost Accountants, for audit of Cost Records maintained by your Company in respect of ‘Wood Pulp' and ‘Paper and Paperboard' products. (ii) Messrs. S. Mahadevan & Co., Cost Accountants, for audit of Cost Records maintained in respect of all applicable products of your Company, other than ‘Wood Pulp' and ‘Paper and Paperboard' products. Pursuant to Section 148 of the Act read with the Companies (Audit and Auditors) Rules, 2014, appropriate resolutions seeking your ratification to the remuneration of the aforesaid Cost Auditors are appearing in the Notice convening the 114th AGM of your Company.

The Company maintains necessary cost records as specified by the Central Government under Section 148(1) of the Act read with the Companies (Cost Records and Audit) Rules, 2014.

Secretarial Auditors

Messrs. S. N. Ananthasubramanian & Co., Company Secretaries (‘SNA'), were appointed by the Board as the Secretarial Auditors of your Company to conduct secretarial audit for the financial year ended

31st March, 2025.

The Report of the Secretarial Auditors, pursuant to Section 204 of the Act, is provided in the Annexure forming part of this Report. The Secretarial Auditors have confirmed that the Company has complied with the applicable laws and that there are adequate systems and processes in the Company commensurate with its size and scale of operations to monitor and ensure compliance with the applicable laws.

The Board has approved, on the recommendation of the Audit Committee and subject to the approval of the Members, appointment of SNA as the Secretarial Auditors of your Company to conduct secretarial audit for a period of five financial years commencing from the financial year 2025-26. Appropriate resolution seeking your approval to the appointment of SNA is appearing in the Notice convening the 114th AGM of your Company.

CHANGES IN SHARE CAPITAL

During the year, 2,93,98,310 Ordinary Shares of Rs 1/- each, fully paid-up, were issued and allotted upon exercise of 29,39,831 Options under the Company's Employee Stock Option Schemes. Consequently, the Issued and Subscribed Share Capital of your Company, as on 31st March, 2025, stands increased to Rs 1251,41,19,781/- divided into 1251,41,19,781 Ordinary Shares of Rs 1/- each. The Ordinary Shares issued during the year rank pari passu with the existing Ordinary Shares of the Company.

EMPLOYEE STOCK OPTION SCHEMES

Disclosures with respect to Stock Options, as required under Regulation 14 of the Securities and Exchange Board of India (Share Based Employee Benefits and Sweat Equity) Regulations, 2021 (‘the Regulations'), are available in the Notes to the Financial Statements of the Company. The said disclosures forming part of the Financial Statements can also be accessed on the Company's corporate website http://www.itcportal.com under the section ‘Investor Relations'. During the year, there has been no change in the Company's Employee Stock Option Schemes.

The Secretarial Auditors have certified that the EmployeeStock Option Schemes of the Company have been implemented in accordance with the Regulations and the resolutions passed by the Members in this regard.

INVESTOR SERVICE CENTRE

The Investor Service Centre of the Company (‘ISC') provides in-house share registration and related services to the shareholders and investors. By consistently adapting to emerging trends and leveraging digital technologies, ISC remains steadfast in its commitment to delivering best-in-class services to the shareholders and investors, while ensuring compliance with the applicable statutory requirements. ISC is accredited with

ISO 9001:2015 certification and is also registered with the Securities and Exchange Board of India as a Category II Share Transfer Agent.

The ‘Investor Relations' section on the Company's corporate website http://www.itcportal.com serves as a user-friendly online resource for shareholders and investors, offering comprehensive guidance on share-related matters. Additionally, shareholders at their convenience can access a range of share-related services through the dedicated service portal at https://eform.itcportal.com .

RELATED PARTY TRANSACTIONS

All contracts or arrangements entered into by your Company with its related parties during the financial year were in accordance with the provisions of the Companies Act, 2013 and the Listing Regulations. All such contracts or arrangements were approved by the Audit Committee. No material contracts or arrangements with related parties within the purview of Section 188(1) of the Act were entered into during the year under review. Further, the prescribed details of related party transactions of your Company in Form No. AOC – 2, in terms of Section 134 of the Act read with Rule 8 of the Companies (Accounts) Rules, 2014 are given in the Annexure to this Report.

DIRECTORS' RESPONSIBILITY STATEMENT

As required under Section 134 of the Companies Act, 2013, your Directors confirm having: a) followed in the preparation of the Annual Accounts, the applicable accounting standards with proper explanation relating to material departures, if any; b) selected such accounting policies and applied them consistently and made judgements and estimates that are reasonable and prudent so as to give a true and fair view of the state of affairs of your Company at the end of the financial year and of the profit of your Company for that period; c) taken proper and sufficient care for the maintenance of adequate accounting records in accordance with the provisions of the Companies Act, 2013 for safeguarding the assets of your Company and for preventing and detecting fraud and other irregularities; d) prepared the Annual Accounts on a going concern basis; e) laid down internal financial controls to be followed by your Company and that such internal financial controls were adequate and were operating effectively; and f) devised proper systems to ensure compliance with the provisions of all applicable laws and that such systems were adequate and operating effectively.

CONSOLIDATED FINANCIAL STATEMENTS

Your Company's Board of Directors is responsible for the preparation of the consolidated financial statements of yourCompany and its Subsidiaries (‘the Group'), Associates and Joint Venture entities, in terms of the requirements of the Companies Act, 2013 (the Act) and in accordance with the accounting principles generally accepted in India, including the Indian Accounting Standards specified underSection 133 of the Act.

The respective Boards of Directors of the companies included in the Group and of its associates and joint venture entities are responsible for maintenance of adequate accounting records in accordance with the provisions of the Act for safeguarding the assets of each company and for preventing and detecting frauds and other irregularities; the selection and application of appropriate accounting policies; making judgements and estimates that are reasonable and prudent; and the design, implementation and maintenance of adequate internal financial controls, that were operating effectively for ensuring the accuracy and completeness of the accounting records, relevant to the preparation and presentation of the financial statements that give a true and fair view and are free from material misstatement, whether due to fraud or error.

Such financial statements have been used for the purpose of preparation of the consolidated financial statements by the Board of Directors of your Company, as aforestated.

OTHER INFORMATION

Compliance with the conditions of Corporate Governance

The certificate Messrs. S R B C & CO LLP, confirming compliance with the conditions of Corporate Governance as stipulated under the Listing Regulations, is annexed.

Going Concern status or material order passed during Therewasnosignificant the year by any regulator, court or tribunal impacting the going concern status of your Company or its future operations.

Annual Return

The Annual Return of your Company is available on its corporate website at https://www.itcportal.com/investor/disclosures-under-SEBI.aspx .

Particulars of loans, guarantees or investments

Details of loans and investments covered under the provisions of Section 186 of the Companies Act, 2013 are provided in Notes 4, 5, and 9 to the Financial Statements. No guarantees were outstanding as at the year end.

Particulars relating to Conservation of Energy and Technology Absorption

Particulars as required under Section 134 of the Companies Act, 2013 relating to Conservation of Energy and Technology Absorption are also provided in the Annexure to this Report.

Compliance with Secretarial Standards

The Company is in compliance with the applicable Secretarial Standards issued by the Institute of Company Secretaries of India and approved by the Central Government under Section 118(10) of the Act.

Employees

The total number of employees as on 31st March, 2025 stood at 22,041. The information required under Section 197(12) of the Companies Act, 2013 read with Rule 5(1) of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014 is provided in the Annexure forming part of this Report. The statement containing particulars of employees as required under Section 197(12) of the Companies from the Company's Statutory Auditors,

Act, 2013 read with Rule 5(2) of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014, forming part of this Report, is available on the Company's corporate website www.itcportal.com .

Dividend Distribution Policy

The Dividend Distribution Policy of your Company may be accessed on its corporate website at https://www.itcportal.com/about-itc/policies/dividend-distribution-policy.pdf .

Key Financial Ratios

Key Financial Ratios for the financial year ended 31st March, 2025, are provided in the Annexure forming part of this Report.

FORWARD-LOOKING STATEMENTS

This Report contains forward-looking statements that involve risks and uncertainties. When used in this Report, the words ‘anticipate', ‘believe', ‘estimate', ‘expect', ‘intend', ‘will' and other similar expressions as they relate to your Company and/or its Businesses are intended to identify such forward-looking statements. Your Company undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise. Actual results, performances or achievements could differ materially from those expressed or implied in such forward-looking statements. Readers are cautioned not to place undue reliance on these forward-looking statements that speak only as of their dates. This Report should be read in conjunction with the financial statements included herein and the notes thereto.

CONCLUSION

Your Company's ‘Triple Bottom Line' philosophy has over the years spurred the creation of innovative business models that synergise the building of economic, environmental and social capital. It is now universally evident that enterprises of the future will not only have to be agile, consumer-centric, innovative and digital-first but also purpose-driven and responsibly competitive. In line with its superordinate goal of serving larger national priorities and creating value for all stakeholders, your Company's paradigm of ‘Responsible Competitiveness' focuses on building extreme competitiveness in a manner that replenishes the environment and supports sustainable livelihoods. The strategic Vision of creating multiple drivers of growth through the pursuit of market opportunities that best match institutional strengths, has resulted in the development of strong Businesses of the future anchored on a portfolio of purpose-led brands, future-ready products and world-class quality. Today, your Company is the leading FMCG marketer in India, a pioneering trailblazer in farmer and rural empowerment through its Agri Business, the clear market leader in the Indian Paperboards and Packaging industry, and a global exemplar in sustainability. ITC Hotels Ltd.–a group entity–is a pre-eminent hotel chain and a globally acclaimed icon in green hoteliering. Since the turn of the millennium, your Company's non-cigarettes businesses11 have grown nearly 40-fold and presently

11 Excluding the Hotels Business, which was demerged during the year into ITC Hotels Limited constitute about two-thirds of Net Segment Revenue. At the heart of this transformation lies the power of synergy, with seamless access for your Company's newer Businesses/initiatives to the deep and varied capabilities resident across different parts of the enterprise, and its world-class talent pool. An extensive strategy reset has been undertaken in recent years to architect the structural drivers that will power the ITC Next strategy of building a Future-Ready, Consumer-Centric, Climate Positive and Inclusive organisation to drive the next horizon of growth & competitiveness. The FMCG Businesses have delivered strong performance in recent years and are well poised to be rapidly scaled up across the three growth platforms i.e., fortifying the core, addressing value-added adjacent opportunities leveraging mother brands and nurturing new vectors of growth. Multi-dimensional interventions, including strategic acquisitions in high-growth and future-facing categories, have been made to accelerate growth, enhance competitiveness and market standing of the FMCG Businesses. Focused interventions made in the recent past have also augmented your Company's multi-channel go-to-market capability, resulting in manifold expansion in the reach and availability of its products. Over the last five years, market coverage has grown by more than 2x, facilitating availability of products in nearly seven million retail outlets of which more than one-third are serviced directly. Sharp-focused investments have augmented capability in new gen channels such as e-Commerce, Quick Commerce and Modern Trade, resulting in strong growth in sales and enhanced market standing. In addition, investments towards accelerating agile and purposeful innovation, optimising supply chain efficiencies, accelerated digital adoption, and strategic partnerships have significantly enhanced competitiveness. The impact of these multi-dimensional interventions is evident in the substantial margin expansion of 560 bps in Segment EBITDA witnessed between FY 2018-19 and FY 2023-24 even in the face of heightened competitive intensity and inflationary pressures.

The FMCG Businesses will continue to leverage your Company's institutional strengths as a key source of sustainable competitive advantage viz. strong backward linkages with the Agri Business, a deep & wide multi-channel distribution network, cuisine knowledge resident in ITC Hotels Limited (a group entity), packaging knowhow and the robust R&D platforms nurtured by LSTC. Structural advantages arising out of distributed manufacturing footprint, anchored on state-of-the-art ICMLs strategically located proximal to large demand centres, will be increasingly leveraged to drive rapid growth of the FMCG Businesses. With enhanced scale and margin expansion, the FMCG Businesses are expected to make increasingly higher contributions to your Company's profit pool, thereby setting the stage for further value enhancement opportunities.

The Agri Business has been a strong backbone and a key source of competitive advantage for your Company's FMCG and Cigarettes Businesses. The scope and scale of operations have grown manifold over the years and currently encompass nearly 3.5 million tonnes of annual volume throughput in 22 states and over 20 agri-value chains. In recent years, the Business has pivoted its strategic focus towards rapidly scaling up its Value-Added Agri Products portfolio to accelerate growth and margins. With policy enablers in place, your Company is scaling up NextGen agriculture value chains that are digitally enabled and climate smart, and re-structuring the back end into a robust network of FPOs. This will further strengthen the sourcing network and facilitate the development of customised supply chains for traceable and identity-preserved sourcing of agri-commodities and in augmenting the product portfolio with the addition of value-added products such as staples for the Food Service segment, medicinal and aromatic plant extracts etc. Towards enhancing the competitiveness of domestic agri-value chains, fostering new business models and augmenting value creation opportunities, your Company has successfully scaled up ITCMAARS – a crop-agnostic ‘phygital' full stack AgriTech platform integrating NextGen agri-technologies and solutions – to seamlessly deliver hyperlocal and personalised solutions to the farming community whilst creating new and scalable revenue streams and strengthening sourcing efficiencies.

The Paperboards, Paper and Packaging Businesses have made significant terms of enhanced scale and profitability improvement.

While the current year performance was impacted by low priced Chinese & Indonesian supplies in global markets including India, soft domestic demand conditions and unprecedented surge in wood prices, strategic interventions continue to be made in areas spanning plantations, sharpening the product portfolio and thrust on structural cost management. Representations continue to be made at appropriate forums through Industry associations for suitable measures to safeguard domestic industry and development of economically viable alternatives for plantations on degraded forest land. Strategic investments have been stepped up in areas such as pulp import substitution, proactive capacity augmentation in Value-Added Paperboards segment, decarbonisation of operations, deployment of Industry 4.0 technologies and towards nurturing robust innovation platforms. Your Company has also recently entered into a Business Transfer Agreement to acquire the Pulp and Paper Undertaking of Aditya Birla Real Estate Limited (Century Pulp and Paper), which is expected to add significant scale and economies to existing operations with potential for further capacity expansion, provide locational advantage for efficient customer servicing and proximity to key raw material sources, mitigate operational risks through multi-site operations and enhance resilience across industry cycles through portfolio diversification.

The focus going forward is to fortify market leadership in the fast-growing Value-Added Paperboards segment by augmenting scale, driving cutting-edge innovation to rapidly scale-up single use plastic substitutes as a new vector of growth, building structural advantage through product mix enrichment and scaling up the use of emergent technologies such as Industry 4.0 to enhance operational efficiency, reduce wastage and costs.

Your Company continues to build a dynamic ‘Future-Tech' enterprise powered by state-of-the-art digital technologies and infrastructure (‘Mission DigiArc') across the value chain adding significant impetus to digital marketing, digital commerce, digital products and digital operations. Your Company today, is a pioneer in adoption of cutting-edge digital technologies across strategic impact areas spanning Consumer Experience, Business Model Transformation, Smart Operations and Employee Experience. Sustainability continues to be a critical focus area. Your Company is actively pursuing its bold Sustainability 2.0 agenda comprising multi-dimensional interventions in decarbonisation, building green infrastructure, scaling up carbon sequestration, promoting climate-smart and regenerative agriculture, restoring biodiversity through nature-based solutions, enhancing water stewardship, creating an effective circular economy and sustainable packaging solutions, building climate resilience & adaptive capacity of value chains and developing inclusive value chains that can support 10 million livelihoods by 2030. Disruptive business models and value propositions anchored at the intersection of future frontiers of Digitalisation and Sustainability form an integral part of your Company's strategic roadmap going forward. NextGen business models such as ITCMAARS in the agri-ecosystem, tech-enabled cloud kitchens in the food service space, sustainable paperboards and packaging solutions customised for end-use with focus on single use plastic substitutes, are being progressed to actualise these opportunities. Value-accretive acquisitions, joint venture and collaborations continue to be proactively pursued towards accelerating growth and value creation.

The resilience, agility and adaptive capacity demonstrated by your Company is a testament to the talent, determination and untiring efforts of its pool of dedicated professionals, associates and partners. Your Company's diverse talent pool of professional entrepreneurs, ‘proneurs', have the unique opportunity to nurture categories, products and brands from ideation to execution. This talent pool is being harnessed not only to create winning products and services for today, but also to seize larger opportunities as they emerge from the expanding horizons of your Company's Businesses.

Your Company's Board and employees are inspired by the Vision of sustaining your Company's position as one of India's most admired and valuable companies, creating enduring value for all stakeholders, including the shareholders and the Indian society. The vision of enlarging your Company's contribution to the Indian economy is driven by its ‘Nation First: Sab Saath Badhein' credo anchored on the core values of Trusteeship, Transparency, Empowerment, Accountability and Ethical Citizenship, which are the cornerstones of your Company's Corporate Governance philosophy. Inspired by this Vision, driven by Values and powered by internal Vitality, your Directors and employees look forward to the future with confidenceand stand committed to creating an even brighter future for all stakeholders.

On behalf of the Board
S. PURI

Chairman & Managing Director

(DIN : 00280529)

Kolkata S. DUTTA

Director & Chief Financial Officer

22nd May, 2025

(DIN : 01804345)