For the Financial Year Ended 31st March, 2025
SOCIO-ECONOMIC ENVIRONMENT
Global growth slowed down from 3.5% in 2023 to 3.3%1 in 2024
and remained appx. 40 bps below long-term trend rate 2. Amongst Advanced
Economies which grew at 1.8% (Vs. 1.7% in 2023), uptick in EU (0.9% in 2024 Vs. 0.4% in
2023) was offset by a relatively slower pace of growth in US & Japan. Emerging Markets
& Developing Economies grew at a subdued rate of 4.3% (Vs. 4.7% in 2023), largely due
to structural weakness in China. Rising geopolitical tensions, evolving global trade
dynamics and extreme weather events have rendered the global macroeconomic environment
highly uncertain and volatile. Aggregate global economic growth, as per recent IMF
estimates, is expected to decelerate sharply by 50 bps to 2.8% in 2025. Advanced Economies
are expected to grow at a slower pace of 1.4% with US GDP growth projected to decelerate
by 100 bps to 1.8% in 2025. Growth in Emerging Markets and Developing Economies is
estimated to decelerate by 60 bps to 3.7% in 2025. India continues to remain the fastest
growing large economy in the world - a relatively bright spot amidst the challenging
global operating environment. The pace of growth, however, moderated from 9.2% in FY
2023-24 to 6.5% in FY 2024-25. While headline inflation (CPI) remained within the
RBI's target range at 4.6%, food inflation witnessed a sharp uptick (FY 2024-25: 7.3%
YoY). The impact of inflationary pressures on household savings weighed on consumption
expenditure, particularly in urban markets; however, demand in rural markets was
relatively resilient. The weakness in consumption was reflected, inter alia, in the muted
volume growth of the FMCG sector.
1
IMF WEO April '25
2
Average Global Real GDP growth from 2010 to 2019
While growth in Industry witnessed deceleration at 5.6% (Vs.
10.8% in FY 2023-24), Services sector grew at 7.3% and the Agri sector witnessed an
uptick at 4.6% (Vs. 2.7% in FY 2023-24).
India's macro-economic variables are expected to remain stable in
the year ahead, with GDP growth for FY 2025-26 expected to be appx. 6.5%. Consumption
expenditure is expected to pick up progressively led by continued recovery in rural demand
backed by a good monsoon, along with improvement in urban demand as inflation stabilises
and tax cuts announced in the
Union Budget boost disposable incomes. The cumulative impact of pick-up
in capex in the second half of FY 2024-25 and front loading of Government capex
outlay in FY 2025-26, along with interest rate cuts and liquidity support from RBI, would
also be supportive of growth. The Indian economy is poised to grow rapidly in the years
ahead driven by structural factors such as a favourable demographic profile, increasing
affluence, rapid urbanisation, accelerated digital adoption and the entrepreneurial spirit
of its people. Government of India's thrust on strengthening the country's
physical and digital public infrastructure, focus on enhancing the competitiveness of the
manufacturing sector, indirect/direct taxation and financial sector reforms, along
with measures to promote ease of doing business, are expected to power the economy going
forward. While higher capital expenditure outlays and focus on infrastructure are
expected to drive growth and competitiveness of domestic manufacturing, focus on
agri-related schemes is expected to boost farmers' welfare and rural
consumption demand, spurring a virtuous consumption-investment-employment cycle.
Policy interventions focused on supporting sustainable livelihoods and
fostering inclusive growth remain critical in sustaining and accelerating India's
economic growth path.
Structural support would need to be provided to sectors with potential
for large economic-multiplier impact. In this regard, the development of robust
domestic agri and wood-based value chains hold special importance in the Indian context,
given their enormous potential to contribute to national objectives.
India is amongst the leading producers in the world of several
agri-commodities, including milk, rice, wheat, sugarcane, cotton, pulses, spices and
fruits & vegetables. India's agri exports have witnessed strong performance in
recent years; touching a peak of US$ 53 billion in FY 2022-23, moderating to US$ 50
billion in FY 2024-25 due to trading restrictions on agri-commodities amidst concerns over
food security and inflation on the back of geopolitical tensions and climate emergencies.
However, India's share of global agri-trade remains low at only about 3%. Enhancing
agricultural productivity and value addition to international standards, while
simultaneously improving market linkages, remain critical to enhance competitiveness of
the agri sector and drive significant increase in farmers' income.
The increasing severity and frequency of extreme weather events such as
droughts and floods pose enormous threats to the farm sector, making it imperative to
strengthen climate resilience and adaptability of the agri-food sector. An
exponential increase in crop production and productivity, backed by climate smart
agriculture, will be critical in meeting the growing needs of an increasing population as
also in mitigating the potential risks. Evolving consumer preferences are also driving a
shift towards nutritious and sustainably sourced food products. These developments
accentuate the need to enhance the competitiveness of agri value chains to cater to the
fast-evolving market requirements. India, with its tremendous strengths in this sector,
has a unique opportunity to play a leading role in this global transition and in forging
an eco-system of sustainable, regenerative and climate smart agriculture.
Inthisregard,theGovernment'sfocusonpromotingFarmer Producer
Organisations (FPOs) holds immense potential to catalyse agricultural transformation by
leveraging economies of scale, enabling sustainable agriculture, supporting market-led
production and creating larger market access. Government interventions encouraging private
and public investment in post-harvest activities including aggregation, modern storage,
efficient supply chain, primary and secondary processing, marketing and branding, along
with measures to harness the power of agri-tech across the agri value chain are steps in
the right direction and will go a long way in unlocking the full potential of the agri
sector.
Your Company has adopted targeted collaborative models to multiply the
scale and impact of its agri and rural interventions. This collaborative approach, as
opposed to a traditional transactional approach, can contribute meaningfully towards
building next generation agriculture that is climate resilient and capable of supporting
gainful livelihoods. Digitalisation of agriculture also offers the potential to increase
productivity and foster structural changes across the value chain thereby enabling
efficient use of resources. Your Company had launched
ITCMAARS (Metamarket for Advanced Agriculture and Rural Services), that
combines the power of cutting-edge digital technologies with NextGen agri practices. This
initiative continues to be scaled up rapidly and currently covers over 2.1 million farmers
and over 2,050 FPOs, across 11 states and over 18,000 villages. This phygital'
ecosystem continues to empower the farming community and FPOs by delivering personalised
and dynamic advisory services as well as hyperlocal offerings including market linkages,
agri inputs and credit enablement. Further details on this transformative initiative are
provided in the Agri Business section of this report.
It is pertinent to note that a substantial quantum of food is wasted
along the chain in India, depending on the season and the inherent perishability of the
crop. Higher levels of food processing in the economy can create a much larger pull for
quality agri-commodities, thereby reducing farm wastages and raising farm incomes. This
would require focused investments in developing product-specific climate-controlled
infrastructure as well as in branded products that benefit large agri-value chains.
Corporate participation is essential not only to invest in requisite infrastructure, but
also to provide assured market linkages to farmers. A strong focus on India's food
processing sector can play a pivotal role in catalysing a large multiplier effect, leading
to significant incomes and sustainable management of food inflation.
Similarly, the Agro-forestry sector, as a source of raw material for
wood-based industry, is woefully constrained by policies that not only impede job creation
in India but also promote avoidable imports. There is a need for appropriate policy
interventions and regulatory changes at national level to utilise full potential of agro
forestry in the country.
Your Company's interventions across operating segments are aligned
to the national priorities of enhancing competitiveness of Indian agriculture and
industry, generating large-scale employment opportunities and supporting
sustainable livelihoods, driving import substitution, creating national brands to maximise
value capture in India, increasing Indian agri exports and promoting sustainable business
practices. For instance, ITC Mission Millets', which leverages enterprise
strengths in agriculture, food and hospitality to implement multi-dimensional
interventions in this area, has resulted in significant increase in awareness and demand
for millets. Investments made by your Company continue to be guided by the national
objectives of Make in India' and Doubling Farmers' Income' and
the overarching theme of Aatma Nirbhar Bharat' that seeks to make the country
stronger, resilient and more competitive. As reported in earlier years, your
Company's collaboration with NITI Aayog, aimed at boosting agricultural and allied
activities in 27 Aspirational Districts across eight states, started in July 2022. The
multi-year project covering a wide range of activities, was successfully completed in the
first quarter of the year, with the Government taking forward the farmer capability
modules and the design elements of model villages promoted by your Company. The farmer
training modules prepared by your Company are now being used by district Krishi Vigyan
Kendras (KVKs) in all 27 districts. During the year, the KVKs themselves trained over
3,500 Government agricultural department officials who in turn cascaded the training in
jobcreation,enhancedrural over 9,500 villages. Agricultural departments are promoting
1,350 hub villages in these districts for demonstration of best practices. Your Company is
working towards developing community institutions, promoting women agriculturists,
facilitating cadre of women service providers like Pashu Sakhis, Yojana Sakhis, and Krishi
Sakhis and fostering nano and micro entrepreneurship through Agri-Business Centres and
Self-Help Groups. Custom hiring centres for farm mechanisation, post-harvest product
management infrastructure and community managed seed banks for self-reliance in quality
seed material are also being facilitated. Environmentally sustainable farm practices,
including zero-till sowing of wheat, direct seeding of rice, micro-irrigation and
watershed development, continue to be promoted. Your Company had earlier collaborated with
CGIAR's Climate Change and Food Security Programme' to create a template
for Climate Smart Villages (CSVs), under the Climate Smart Agriculture (CSA) programme.
The template has since been further strengthened by your Company basis the field
experiences and now covers over 7,000 villages across 12 states covering over 21.80
lakh acres, supporting farmers in the management of risks arising from erratic weather
events. Including the acreage in CSVs, the Climate Smart Agriculture (CSA) programme now
covers over 31.70 lakh acres in 19 states. Further, as per the studies done by
reputed ICAR - Agricultural Technology Application Research Institute, Kanpur, the CSA
practices promoted in Rice and Wheat crops together have demonstrated reduction of costs
up to 21%, improvement in yields up to 8% and consequently, increase in incomes up to 23%
as compared to conventional practices. In Kapurthala District, Punjab, your Company under
its flagship programme of ITC Mission Sunehra Kal' has, over the last seven
years, implemented solutions that have effectively substituted the burning of paddy
stubble by farmers. During the year, the programme covered nearly 2.84 lakh acres with
appx. 96% of the area (2.73 lakh acres) witnessing total stoppage of stubble
burning, thereby avoiding appx. 2.14 lakh tonnes of carbon release into the atmosphere.
Although India accounts for appx. 18% of the world population, its
share of natural resources is disproportionately low with only 2% of global land mass, 4%
of freshwater resources and 2% of forest resources. It is more critical than ever
before to redouble efforts, both at the national and corporate level, to fashion
strategies that foster sustainable, equitable and inclusive growth. It is your
Company's belief that businesses can bring about transformational change by pursuing
innovative business models that synergise the creation of sustainable livelihoods and the
preservation of natural capital while enhancing shareholder value. This Triple
Bottom Line' approach to creating larger stakeholder value', as opposed to
merely focusing on uni-dimensional shareholder value' creation, is the driving
force that defines your Company's sustainability vision and its growth path into the
future. Your Company is a global exemplar in Triple Bottom Line' performance.
The focus on creating unique business models that generate substantial livelihoods across
the value chains has led to your Company's Businesses supporting nearly nine million
sustainable livelihoods, many of whom belong to the weaker sections of society.
Your Company sustained its AA' rating by MSCI-ESG for the
seventh successive year - the highest amongst global tobacco companies. Based on its ESG
score as assessed byS&PGlobalCorporateSustainabilityAssessment(CSA), your Company has
also been included in the Dow Jones
Sustainability Emerging Markets Index for the fifth year in a row a
reflection of being a sustainability leader in the industry and a recognition of its
continued commitment to people and planet. Your Company is a pioneer in the green building
movement, with 17 buildings having received Platinum certification by USGBC (US Green
Building Council)/IGBC (Indian Green Building Council). To continuously reduce your
Company's energy footprint, green features continue to be integrated in all new and
old constructions including manufacturing units, warehouses and office complexes.
In addition, your Company is spearheading the implementation of
Alliance for Water Stewardship (AWS) Standard which is a credible, globally recognised
framework for ensuring sustainable water management within the wider water catchment
context. The Kovai unit of your Company is the first site in India and the firstpaper mill
in the world to achieve the highest Platinum rating under the Alliance for Water
Stewardship Standards'. During the year, two of your Company's units received
the
AWS Platinum level certification. Till date, nine units of your Company
have achieved Platinum level certification under the AWS Standard. Your Company is in the
process of implementing the AWS Standard at other units in high water stress areas and
will progressively obtain AWS certification for these sites.
Your Company continues to pursue a low carbon growth strategy through
extensive decarbonisation programmes across its value chains whilst also developing
adaptation plans across its sites. Your Company is the only enterprise in the world of
comparable dimensions to have achieved and sustained the three key global indices of
environmental sustainability of being
water positive' (for 23 years), carbon positive'
(for 20 years), and solid waste recycling positive' (for 18 years). With its
bold Sustainability 2.0 agenda, your Company is setting the bar even higher and remains
committed to making a meaningful contribution across all the three sectors of the economy
Agri, Manufacturing and Services. Further details on this subject are
available in the Sustainability 2.0 section of this Report.
FINANCIAL PERFORMANCE
Your Company delivered a resilient performance during the year amidst a
challenging macroeconomic and operating environment.
The FMCG-Others Segment delivered a resilient performance
amidst weak demand conditions and heightened competitive intensity. Further, the impact of
sharp escalation in key input costs, viz. edible oil, maida, potato, cocoa, packaging
inputs especially in the second half of the year, exerted pressure on margins, which was
partially offset through focused cost management interventions, judicious pricing actions
and premiumisation. Competitive marketing and trade investments were sustained during the
year despite heightened inflationary pressures towards supporting growth and market
standing.
In the FMCG-Cigarettes Segment, strategic
portfolio/market interventions continued to be made, with focus on competitive belts and
to counter illicit trade, to drive volume-led growth and reinforce market standing.
Differentiated and premium offerings continue to perform well. Severe cost escalation in
leaf tobacco was partially mitigated through mix enrichment.
The Agri Business Segment delivered robust performance
during the year. The value-added agri portfolio recorded strong growth driven by
scale up of exports of spices and coffee. While operations remained constrained due
to continuation of trading restrictions on certain agri-commodities, the Business
demonstrated execution agility in leveraging opportunities in rice exports in the second
half of the year when restrictions were eased. Strong customer relationships and focus on
new business development aided strong growth in leaf tobacco exports. Superior grade/crop
mix and strategic cost management initiatives enabled expansion in margins, despite steep
escalation in green leaf tobacco costs.
The Paperboards, Paper & Packaging Segment continued
to witness a challenging operating environment, with low-priced Chinese and Indonesian
supplies in global markets including India, soft domestic demand conditions,
leading to subdued realisations. Segment margins were impacted by the unprecedented surge
in wood costs. The Business continued to sharpen focus on portfolio augmentation, export
customer/market development and structural cost management to mitigate near term
challenges, while enhancing resilience for the future. The Packaging and Printing Business
continues to be acknowledged as a first choice packaging partner' by several
reputed
FMCG companies in the country for providing superior and cost-effective
packaging solutions. The Business continues to aggressively pursue new business
development across various segments.
Continuing Operations: In FY 2024-25, Gross Revenue and EBITDA
stood at Rs 73464.55 crores and Rs 24024.83 crores respectively. Profit Before
Exceptional items and Tax at Rs 26000.86 crores, grew by 1.4% over previous year. Profit
After Tax grew by 0.9% to Rs 20091.85 crores (previous year Rs 19910.23 crores). Earnings
Per Share for the year stood at Rs 16.07 (previous year Rs 15.98).
Discontinued Operations: Pursuant to the Scheme of Arrangement
(the Scheme') amongst your Company and ITC Hotels Limited (ITCHL')
and their respective shareholders and creditors for demerger of the Hotels Business
of your Company into ITCHL, which became effective from 1st January 2025, the
Hotels Business (along with all assets and liabilities thereof, excluding ITC Grand
Central, Mumbai) and the investments held by your Company in Hospitality entities 3,
have been transferred to ITCHL on a going concern basis. Accordingly, the operations of
the Hotels Business of your Company (excluding ITC Grand Central, Mumbai) have been
classified as Discontinued Operations' for the year ended 31st March, 2025.
The Hotels Business posted its highest ever Revenue and
operating profits on the back of strong growth in RevPar, for the 9 months ended 31st
December 2024. The Profit Before Exceptional items and Tax for the 9 months ended 31st
December 2024 stood at Rs 572.52 crores (Rs 445.04 crores for the same period in previous
year; Rs 691.22 crores for FY 2023-24).
Profit After Tax from Discontinued operations for FY 2024-25 stood at
Rs 15103.76 crores (previous year Rs 511.74 crores), including an exceptional gain
on demerger of Rs 15163.06 crores (FY 2023-24 - Rs 7.57 crores). Refer Note 29(x) to
the financial statements.
Overall ProfitAfter Tax for FY 2024-25 (including Profit from
Discontinued Operations) stood at Rs 35195.61 crores (previous year Rs 20421.97 crores).
Total Comprehensive Income for the year stood at Rs 34266.23 crores (previous year Rs
22703.03 crores).
The Directors of your Company are pleased to recommend a Final Dividend
of Rs 7.85 per share for the financial year ended 31st March, 2025. Together with the
Interim Dividend of Rs 6.50 per share paid on 7th March 2025, the total Dividend for the
financialyear ended 31st March, 2025 amounts to Rs 14.35 per share (previous year Dividend
of Rs 13.75 per share). Total cash outflow on account of Dividend (including Interim
Dividend of Rs 8133.11 crores paid in March 2025) will be Rs 17956.69 crores.
3
Fortune Park Hotels Limited, Bay Islands Hotels Limited,
Landbase India Limited, WelcomHotels Lanka (Private) Limited, Srinivasa Resorts Limited,
International Travel House Limited, Gujarat Hotels Limited and Maharaja Heritage Resorts
Limited
VALUE-ADDEDANDCONTRIBUTIONTOEXCHEQUER
Over the last five years, the Value-Added by your
Company, i.e., the value created by the economic activities of your
Company and its employees, aggregated over Rs 315000 crores, of which over Rs 211000
crores accrued to the Exchequer.
Including the share of dividends paid and retained earnings
attributable to government owned institutions, your Company's contribution to the
Central and State Governments represented appx. 75% of its Value-Added during the year.
Your Company has, over the years, consistently ranked amongst the Top 3
Indian corporates in the private sector in terms of Contribution to Exchequer.
FOREIGN EXCHANGE EARNINGS
Your Company continues to view foreign exchange earnings as a priority.
All Businesses in your Company's portfolio are mandated to engage with overseas
markets with a view to testing and demonstrating international competitiveness and seeking
profitable opportunities for growth. Foreign exchange earnings of the ITC Group over the
last ten years aggregated nearly US$ 9.5 billion, of which agri exports constituted appx.
60%. Earnings from agri exports, which effectively link small farmers with international
markets, are an indicator of your Company's contribution to the rural economy.
During FY 2024-25, your Company and its subsidiaries earned Rs 10445
crores in foreign exchange. The direct foreign exchange earned by your Company amounted to
Rs 7708 crores, mainly on account of exports of agri-commodities. Your
Company's expenditure in foreign currency amounted to Rs 3426 crores, comprising
purchase of raw materials, spares and other expenses of Rs 3280 crores and import of
capital goods of Rs 147 crores.
PROFITS, DIVIDENDS AND RETAINED EARNINGS
(Rs in crores)
PROFITS |
2024 - 25 |
2023 - 24 |
a) Profit before
exceptional items and tax from continuing operations |
26000.86 |
25632.12 |
b) Exceptional Items
(refer note 29 (i) to the Standalone Financial Statements) |
527.96 |
|
c) Profit before tax from continuing
operations |
26528.82 |
25632.12 |
d) Tax expense |
|
|
Current Tax |
5990.17 |
5516.91 |
Deferred Tax |
446.80 |
204.98 |
e) Profit for the year from continuing
operations |
20091.85 |
19910.23 |
f) Profit for the year
from discontinued operations |
15103.76 |
511.74 |
g) Profit for the year (e + f) |
35195.61 |
20421.97 |
h) Other Comprehensive Income |
(929.38) |
2281.06 |
i) Total Comprehensive Income |
34266.23 |
22703.03 |
STATEMENT OF RETAINED EARNINGS |
|
|
a) At the beginning of the year |
34488.10 |
33687.70 |
b) Add: Profit for the year |
35195.61 |
20421.97 |
c) Add: Other Comprehensive Income
(net of tax) |
(23.66) |
(17.18) |
d) Add: Transfer from
Share Options Outstanding Account on lapse |
1.00 |
1.67 |
e) Less: Dividends |
|
|
Final Dividend of Rs
7.50 (2024: Rs 6.75) per share |
9363.54 |
8388.91 |
Special Dividend of Nil
(2024: Rs 2.75) per share |
|
3417.70 |
Interim Dividend of Rs
6.50 (2024: Rs 6.25) per share |
8133.11 |
7799.45 |
Income Tax on Dividend paid (refund) |
(19.45) |
|
f) Less: Transfer to General Reserve |
4448.06 |
|
g) At the end of the year |
47735.79 |
34488.10 |
FMCG CIGARETTES
Your Company's leadership position in the cigarette industry
continues to be driven by its unwavering focus on nurturing a future-ready portfolio of
world-class products anchored on its integrated seed to smoke value chain, superior
consumer insights, robust innovation pipeline and world-class product development
capabilities. The Business continues to make strategic portfolio and market
interventions, with focus on competitive belts and to counter illicit trade, to
drive growth and reinforce market standing. Differentiated variants and premium segment
continue to perform well leveraging mainstream trademarks & innovation. These
interventions, coupled with the recent stability in taxes enabling some claw back of
volumes from illicit trade, resulted in volume led growth during the year.
A punitive and discriminatory taxation / regulatory regime over the
years has led to significant for the legal cigarette industry in the country. The recent
stability in taxes coupled with deterrent action on illegal and contraband cigarettes, has
helped the legal industry in partially recovering its lost volumes, leading to higher
demand for Indian tobaccos and bolstering revenue to the exchequer from the tobacco
sector.
Your Company continues to counter illicit trade and reinforce market
standing by fortifying the product portfolio through innovation, democratising
premiumisation across segments and enhancing product availability backed by superior
on-ground execution. The recent amendment to the Central Goods and Services Tax Act, 2017,
to include an enabling provision for implementing Track and Trace' mechanism,
is also expected to strengthen the efforts of enforcement agencies towards
controlling illicit cigarette trade. The year continued to witness steep increase
in the prices of leaf tobacco, which was partly mitigated through a combination of product
mix enrichment, strategic cost management and judicious pricing actions. During the
current crop year, global supply chains are normalising, leading to moderation in leaf
tobacco prices after a sharp increase over the last couple of years.
The Business also strengthened its presence in focus markets with the
launch of several differentiated offerings across segments leveraging its institutional
strengths, demonstrating agility in responding to evolving market dynamics. Several
innovative variants have been introduced recently under the Classic',
Gold Flake', American Club' and Flake' trademarks amongst
others. Your Company has further strengthened its direct reach in target markets across
trade channels and also augmented the stockist network to service rural and semi-urban
markets efficiently. Your Company's investments towards building a differentiated
portfolio coupled with agile and last mile focused micro market execution capabilities
augur well for the future. Globally, cigarettes constitute the dominant form of tobacco
use. In the Indian context, tobacco use comprises a diverse range of chewing and smoking
formats that are available at multiple price points consequent to punitive and
discriminatory taxation on cigarettes. While India is the world's second largest
consumer of tobacco, legal cigarettes constitute only 10% of overall tobacco consumption
in India, as against a global average of 90%. It is pertinent to note that India accounts
for less than 2% of global cigarette consumption despite having 18% of the world's
population - making India's per capita cigarette consumption amongst the lowest in
the world.
Over the years, high and discriminatory taxes on Cigarettes, while
aimed at reducing consumption, have had unintended consequences of fuelling the growth of
smuggled and domestically manufactured tax-evaded cigarettes, causing a shift to other
lightly taxed/tax-evaded forms of tobacco products, comprising illicit cigarettes, bidi,
chewing tobacco, gutkha, zarda, snuff, etc. Consequently, while the share of legal
cigarettes in total tobacco consumption has declined from 21% in 1981-82 to a mere 10%,
aggregate tobacco consumption in the country has increased over the same period. Despite
accounting for 1/10th of the tobacco consumed in the country, duty-paid cigarettes
contribute more than 4/5th of the revenue generated from the tobacco sector.
Taxes on cigarettes in India remain one of the highest in the world as
depicted in the chart:
Taxes on cigarettes in India are multiple times higher than in
developed countries viz. 14x of USA, 7x of Japan, 6x of Germany and so on. Further, the
same is also substantially higher than that in neighbouring countries.
It may also be noted that India's per capita cigarette consumption
is amongst the lowest in the world and is significantly lower compared to that of China,
Japan, USA, UK and even neighbouring countries such as Bangladesh and Pakistan.
Historically, steep increases in taxation have adversely impacted tax
collections and legal cigarette volumes, while a stable tax regime has led to buoyancy in
tax collections as evidenced in the table below:
Period |
Increase in Tax Rate |
Increase in Tax Revenue
Collection |
FY 2012-13 to FY 2016-17 (CAGR) |
15.7% |
4.7% |
Apr 2018 to Jan 2020 over Jul
2017 to Mar 2018 |
|
10.2% |
Oct 2020 to Mar 2021 over Aug
2019 to Jan 2020 |
13.0% |
1.8% |
FY 2020-21 to 2022-23 (CAGR) |
|
16.0% |
Punitive taxes on the legal cigarette industry in earlier years have
resulted in rapid growth of illicit cigarette trade making India the 4th
largest illicit cigarette market globally according to Euromonitor estimates. Over the
years, this has created attractive tax arbitrage opportunities for unscrupulous players
indulging in illicit cigarette trade accounting for about 1/3rd of the legal industry.
During the year, there were extensive media reports on the multitude of
cases of evasion of taxes/duties by dealers in illicit cigarettes which were unearthed by
raids conducted by Directorate of Revenue Intelligence (DRI) and other enforcement
agencies. Illicit markets:
A Threat to Our National Interests', a study published by
FICCI-TARI in September 2022, noted that
"The consumption of illegal cigarettes in India has increased,
signalling a shift from legal products to cheaper substitutes or illicit products, which
have no or little tax element in them. When taxes are raised beyond a certain optimum
level, consumers gravitate towards cheaper alternatives or illicit supplies, which are
normally smuggled or tax evaded goods". It is estimated that illicit trade causes
an annual revenue loss of appx. Rs 21000 crores to the Exchequer. With respect to
other tobacco products as well, the revenue losses are significant e about 68% 4
of the total tobacco consumed in the country remains outside the tax net.
The Directorate of Revenue Intelligence (DRI), in its report
"Smuggling in India 2023-24" acknowledges the high incidence of taxes in India
providing opportunities for illicit trade of cigarettes. The report states: "Cigarette
smuggling in India has become a growing concern, posing serious challenges to the public
health, the economy, and law enforcement. With high domestic taxes and import duties on
tobacco products, intended to curb tobacco consumption and safeguard public health,
smuggling has become a profitable venture of criminal networks. The illegal trade
in cigarette not only undermines government policies aimed at reducing tobacco use but
also results in significant revenue loss".
Tobacco control measures in India have ranked amongst the most
stringent in the world from the time of enactment of the Cigarettes (Regulation of
Production, Supply and Distribution) Act, 1975, to the present. India is also one of the
few countries where tobacco products are regulated across the value chain from
their manufacture to sale to consumers. The Cigarettes and Other Tobacco Products
(Prohibition of Advertisement and Regulation of Trade and Commerce, Production, Supply and
Distribution) Act, 2003 (COTPA) requires cigarette packages to display the statutorily
mandated pictorial and textual warnings covering 85% of the surface area of the packet -
one of the largest in the world. It is pertinent to note that smuggled international
brands of cigarettes do not bear any of the pictorial or textual warnings mandated by
Indian laws or, bear much smaller pictorial/textual warnings as per the tobacco laws of
the countries from where these cigarettes originate. As reported in prior
years, findings from research conducted by
IMRB International, an independent market research organisation, show
that the lack of pictorial warnings on
4
Report on the impact of current tax framework on the
tobacco sector in India and suggestions for its improvement - 2014, by ASSOCHAM and KPMG. sinc
packets of smuggled international brands of cigarettes or their
diminutive size creates a perception in the consumers' mind that these illicit
cigarettes are safer' than domestic duty-paid cigarettes that carry the 85%
pictorial warnings. The combination of low prices to consumers due to tax evasion and the
misleading perception created by the absence of statutory pictorial warnings provides
significant buoyancy to illicit cigarette volumes.
India is among the top three tobacco growing countries in the world.
Tobacco plays a significant role in the Indian economy on account of its considerable
contribution to the agricultural, industrial and export sectors 5. Illicit
cigarette trade also has a deleterious impact on farmers and farm workers engaged in the
tobacco value chain.
It may be noted that several major tobacco producing countries,
including the USA, have established regulatory frameworks taking into consideration the
economic interests of their tobacco farmers. The punitive and discriminatory taxation
& regulatory regime on cigarettes in India over the years, has adversely affected the
livelihood of Indian tobacco farmers with corresponding gains to those countries that have
opted for moderate and equitable tobacco regulations. These developments coupled with
lower export incentives in India and relative weakness of currencies in certain competing
geographies have, in the past, had a debilitating impact on millions of livelihoods,
dependent on the tobacco value chain in India. However, recent stability in taxes on
cigarettes backed by deterrent actions of enforcement agencies has enabled the legal
cigarette industry to partially combat illicit trade and claw back volumes, thereby
improving demand for Indian tobaccos. As reported in earlier years, your Company and
several other stakeholders had challenged the validity of the pictorial and textual
warning covering 85% of the surface area of the packet prescribed under COTPA.
5
Report on Tobacco Control in India, Ministry of Health
& Family Welfare, GoI, 2004 (Jointly supported by Centers for Disease Control and
Prevention, USA and the World Health Organisation).
The Honourable Karnataka High Court, by its judgement in
December, 2017, held the 85% pictorial warnings to be factually incorrect and
unconstitutional. Upon Special
Leave Petitions filed by the Government and others, the Honourable
Supreme Court has stayed the judgment of the High Court. The cases are pending before the
Honourable Supreme Court. The extremely stringent regulations along with the
discriminatory and steep taxation on cigarettes have had numerous negative, albeit
unintended repercussions.
These include:
rapid growth in illicit cigarette volumes, which resulted in
sub-optimisation of the revenue potential of the tobacco sector and significant
It is estimated that on account of illicit cigarettes alone, revenue
loss to the Government is appx. Rs21000 crores per annum. widespread availability
of illicit cigarettes and other tobacco products of dubious quality and hygiene to
consumers at extremely affordable prices. As a result, despite accounting for 1/10th of
the tobacco consumed in the country, duty-paid cigarettes contribute more than 4/5th of
the revenue generated from the tobacco sector.
a large component of tobacco consumption in the country,
aggregating around 68%, remaining outside the tax net. persistent negative impact
on the livelihood of tobacco farmers and others dependent on tobacco. Studies by the
Central Tobacco Research Institute (CTRI) indicate that on account of agro-climatic
conditions, there is no equally remunerative alternate crop that can be grown in the FCV
tobacco growing regions of the country.
Your Company continues to engage with policy makers for a framework of
pragmatic, equitable, non-discriminatory, evidence-based regulations and taxation policies
that balance the economic imperatives of the country and tobacco control objectives,
cognising for the unique tobacco consumption pattern in India. Stability in taxes is
critical to address the interests of all stakeholders of this industry, including tobacco
farmers, consumers and the Exchequer. Manufacturing facilities of the Business continue to
set new benchmarks in the areas of quality, sustainability, supply chain responsiveness
and productivity, driven through investments in new technology induction, digital
technologies, innovation, and ensuring product & process excellence. Cutting-edge
technologies in the areas of Industry 4.0 and Data Sciences are being leveraged to build a
smart manufacturing environment of connected systems. These initiatives, coupled with
innovative capabilities, in-house design and development expertise, have further improved
the speed-to-market for launch of new and differentiated offers of the Business. It is
extremely satisfying to report that your Company continues to be recognised for its
operational excellence. The Bengaluru, Pune and Munger units won the Apex
Prize for Operational Excellence' at the Integrated Manufacturing Excellence
Initiative (IMExI) Awards organised by Kaizen Hansei Institute, a wing of Kaizen
Institute of India.
In line with your Company's commitment to the Triple
Bottom Line' philosophy, the Business continued to focus its efforts for resource
conservation and adoption of best-in-class technologies and processes. Sustainability
initiatives of the Business continue to receive industry recognition, with the Kidderpore
unit receiving the National Energy Leader Award' at the CII National Award for
Excellence in Energy Management, and the Munger Unit being awarded the Winner'
Award under the Best
Energy Efficient Organisation (Large Sector) at the CII National Energy
Efficiency Circle Competition.
The 21 MW wind farm in Karnataka received the Best
Performing Wind Farm Award' from Indian Wind Power Association in its geographical
zone. Additionally, the Pune unit secured the coveted Sarvashreshtha Suraksha
Puraskar' awarded by National Safety Council of India demonstrating its commitment to
safety.
As a testimony to the success of digital initiatives on HR
practices, the Business was honoured with the prestigious CII National HR Award for
Excellence in Digital Practices.
Your Company remains well positioned to fortify its market standing in
the legal cigarette industry, leveraging its superior strategies, integrated seed to smoke
value chain, future-ready portfolio, robust innovation pipeline, cutting-edge
manufacturing & digital technologies and best-in-class execution capabilities.
A stable and equitable taxation & regulatory regime remains critical to enable the
legal cigarette industry to claw back volumes from illicit trade, as also borne out by
recent experience.
FMCG OTHERS
The FMCG - Others Segment delivered a resilient performance amidst
subdued demand conditions and significant increase in competitive intensity from
local/regional players. Costs of several major inputs such as edible oil, wheat, maida,
potato and cocoa witnessed sharp escalation, especially in the second half of the
financial year, weighing on margins. The inflationary pressures were partially mitigated
through focused cost management, portfolio premiumisation, supply chain agility, digital
interventions and calibrated pricing actions. Trade and marketing investments were
sustained at competitive levels during the year towards supporting growth and market
standing. Additionally, the Notebooks portfolio was impacted by sharp deflation in paper
prices on account of cheap imports of paper, leading to heightened competitive intensity
with opportunistic play by local/regional brands. Your Company's FMCG Businesses
recorded Segment Revenue of Rs 21981.57 crores (previous year Rs 20966.83 crores),
with Segment EBITDA at Rs 2163.92 crores (previous year Rs 2338.50 crores). A
consumer-centric approach, driven by purpose-led brands, a future-ready portfolio
including value-added adjacencies and agility in execution backed by smart omni-channel
capability and excellence in supply chain, remains at the core of your Company's
strategy to rapidly scale-up the FMCG Businesses. Across your Company's FMCG
Businesses, the power of digital is being leveraged to drive superior consumer insights
& innovation, deepen consumer engagement and enhance brand loyalty. Strategic
interventions continue to be made towards delivering delightful brand experiences
seamlessly using an Always On' approach across touchpoints through personalised
journeys mapped to individual needs, preferences and context. Your Company continues to
leverage deep consumer insights and cutting-edge R&D capabilities to address present
and emergent consumer need spaces. Over 100 new products anchored on the vectors of Health
& Nutrition, Hygiene, Protection & Care, Convenience & On-the-Go, Indulgence
etc., were launched across target markets during the year, leveraging the R&D
platforms of your Company's Life Sciences and Technology Centre (LSTC) and agile
product development teams across Businesses. Cutting-edge digital technologies including
Industry 4.0, Advanced Analytics, Big Data and industrial Internet of Things (IoT)
continue to be deployed towards strengthening your Company's real time operations and
execution platform, enhancing productivity, driving efficiency and cost agility. These
initiatives are anchored on the key pillars of synchronised planning and forecasting,
agile, resilient & efficient supply chain, smart buying & value engineering, smart
manufacturing and smart demand capture & fulfilment. stepped up to build platforms of
insights by harmonising and integrating large and isolated datasets powered by AI/ML
technologies and human-centred design' & visualisation tools. The FMCG
Businesses comprising Branded Packaged Foods, Personal Care Products, Education and
Stationery Products, Incense Sticks (Agarbattis) and Safety Matches have grown at
an impressive pace over the past several years.
Your Company's vibrant portfolio of over 25 world-class Indian
brands, largely built through an organic growth strategy leveraging institutional
synergies in a relatively short period of time, represents an annual consumer spend of
over Rs 34000 crores and reach over 260 million households in India. These home-grown,
purpose-led Indian brands, powered by agile innovation, support the competitiveness of
domestic value chains, especially in the agri space, thereby ensuring creation and
retention of value within the country. Your Company's FMCG brands have achieved
impressive market standing6 in a relatively short span of time in their
respective categories viz. Aashirvaad is No. 1 in Branded Atta, Bingo! is No. 1 in
the Bridges segment of Snack Foods, Sunfeast is No. Strategic investments have been 1 in
the Cream Biscuits segment, Classmate is No. 1 in Notebooks, YiPPee! is No. 2 in Noodles
and Mangaldeep is No. 2 in Incense Sticks. Your Company remains focused on rapidly scaling
up the FMCG Businesses anchored on strong growth platforms and a future-ready portfolio.
It is pertinent to note that the
6
Source: Nielsen, Kantar Household Panel chosen
categories, which are largely characterised by low household penetration levels and/or low
per capita
consumption, offer significant headroom for long-term growth. This is
borne out by several reports which highlight that your Company's total addressable
market expansion potential is amongst the highest in the Indian FMCG space. In this
context, it is noteworthy that a key element of your Company's growth strategy is to
foray into value-added adjacencies and categories of the future by leveraging the 25+
powerful mother brands it has established over the years. Recent examples of such brand
extensions include Aashirvaad to Dairy, Ready-to-Eat,
Vermicelli, Rava, Besan,
Indian breads, Salt and Spices;
Sunfeast to Dairy Beverages and Cakes; Bingo!
to
Namkeens; ITC Master Chef to Frozen Snacks and Cooking pastes; Classmate to Writing
instruments; Savlon to Sanitisers, Wipes and Disinfectant sprays etc. Simultaneously, the
FMCG Businesses continue to make strategic investments in building categories of the
future and establishing your Company's right to win' by progressively
scaling up nascent categories where
beachheads have been created. In line with the
ITC Next Strategy of building a future-ready portfolio, accelerating growth and
enhancing competitiveness, several value accretive acquisitions were announced during the
year viz. M/s. Sresta Natural Bioproducts
(24 Mantra Organic Foods), Mother Sparsh
Baby Care (Mother Sparsh) and Ample Foods (Prasuma & Meatigo). These interventions are
expected to augment your Company's presence and market standing in high-growth and
future-facing businesses.
The FMCG Businesses continue to expand their export footprint
leveraging the equity of their world-class brands with a reach now spanning
over 70 countries. Your Company is also exploring strategic opportunities in
proximal markets as a potential vector of growth going forward. The FMCG Businesses
continue to create structural competitive advantages and enhance profitability by
leveraging world-class distributed manufacturing and logistics infrastructure,
multi-channel distribution network and newer routes to market, smart buying & value
engineering and smart manufacturing. Investments over the years in several
state-of-the-art Integrated Consumer Goods Manufacturing and Logistics facilities (ICMLs)
have laid a strong foundation to drive structural advantages such as economies of scale
and scope, ensuring product freshness, enhancing agility and responsiveness of the supply
chain, reducing cost of servicing proximal markets through lower distance-to-market, etc.
Capacity utilisation at the 11 operational ICMLs continues to be ramped up along with
focused smart manufacturing interventions leveraging automation and Industry 4.0
technologies to drive operational efficiencies, yield and energy management and further
enhance safety and quality. With growing scale, supply chain operations are being
increasingly delayered through direct-to-market shipments, thereby reducing freight costs
and eliminating multiple handling. Your Company is confident that these strategic
interventions which are already delivering substantial benefits will realise their full
potential over the medium term and continue to create long-term value. Your Company
continues to counter the impact of inflationary headwinds through proactive measures
across all nodes of operations and deliver competitively superior performance leveraging
its institutional strengths and harnessing advantages of scale, smart buying initiatives
and world-class talent in a consumer-centric, agile and innovative manner. Notwithstanding
the short-term challenges, the structural drivers of long-term growth such as rising
disposable incomes and consumer awareness, low levels of penetration of consumer goods,
favourable demographics, increasing urbanisation and growing preference for trusted brands
remain firmly in place. Your Company remains confident of rapidly scaling up its FMCG
Businesses on the back of a strong future-ready portfolio powered by
purpose-led brands, world-class quality, deep consumer insights, cutting-edge innovation
and an agile, resilient and efficient supply chain. Your Company's
institutional strengths strong backward linkages with the
Agri Business, deep and wide multi-channel distribution network,
cuisine knowledge resident in ITC Hotels Limited (a group entity), industry-leading
packaging knowhow and access to robust R&D platforms nurtured by LSTC will
continue to be leveraged to serve as unique sources of competitive advantage for the FMCG
Businesses.
Branded Packaged Foods
The Branded Packaged Foods industry witnessed severe headwinds during
the year due to subdued consumer demand and unprecedented inflationary pressure across
several key inputs viz. edible oil, wheat, maida, potato, cocoa, packaging inputs etc. In
this backdrop, your Company sustained its position as one of India's largest
and fastest growing branded packaged foods businesses, leveraging a robust portfolio of
brands, a slew of first-to-market products, regionally offerings, supported by an
efficient supply chain and distribution network. The Branded Packaged Foods Businesses
remain focused on addressing emerging consumer preferences through innovations anchored on
the vectors of health, nutrition, wellness, immunity, naturals, indulgence and
convenience. Several innovative and first-to-market products were launched during the
year, leveraging your Company's institutional strengths including superior consumer
insights, innovation capabilities of the Life Sciences and Technology Centre (LSTC)
and cuisine expertise resident in ITC Hotels Limited, a group entity. While fortifying
core portfolio, the Businesses continued to scale-up presence in value-added adjacencies
leveraging powerful mother brands and invest in categories of the future.
Relentless focus on delivering superior quality products to consumers
continues to be a key source of sustainable competitive advantage for the Branded Packaged
Foods Businesses. In this context, the Businesses continue to leverage the agri-commodity
sourcing expertise resident in your Company's Agri Business to procure high quality
raw materials, thereby ensuring the highest level of quality, consistency and safety in
its products. In addition, each of your Company's branded packaged food products is
manufactured in HACCP/ISO-certified manufacturing locations ensuring compliance with all
applicable laws and adherence to the highest quality norms.
In the Staples Business, Aashirvaad' delivered robust
growth on an elevated base, consolidating its market leadership position. The value-added
Atta portfolio, consisting of Multigrain, Select and Sugar Release Control Atta posted
healthy growth driven by superior value proposition. Millet products (Atta with
Millets', Gluten Free Flour', Ragi Flour'), Organic portfolio
(Organic Atta' and Organic Dals'), Aashirvaad
Vermicelli', Aashirvaad Rava' (Suji Rava, Bansi Rava, Samba Rava) and
Ready to Cook Chapati' continued to witness strong growth. Aashirvaad
Besan', with the unique proposition of smooth & lump-free curated batter,
was extended to more markets and continues to scale up rapidly. With the objective of
catering to regional preferences, a differentiated range of Atta was launched in Mumbai
(Premium MP Sehori', MP Sehori', MP Lokwan' and
Khapli' variants).
The Vermicelli range was expanded with the launch of Roasted
Short Vermicelli' in Tamil Nadu. Aashirvaad Soya Chunks', with the
proposition of Juicy and Tasty' as the differentiator was launched and has seen
positive consumer response. With superior product development, purposeful marketing
inputs, consumer activations and region-specific interventions supported by manufacturing
excellence and sharply targeted media investments, especially across digital platforms,
your Company is confident of further fortifying Aashirvaad's position as a preferred
centre-of-plate' choice amongst Indian households, catering to all future-ready
staple' needs of consumers.
Aashirvaad Salt' continued to post robust growth in focus
markets during the year, supported by its distinctive positioning of "Iodine Assured
salt for a Smarter India".
In the Spices category, your Company continued to deliver strong growth
with its endeavour to provide consumers unique and personalised experiences that meet
their taste preferences and reflect regional flavours and ethos. During the year, the
Business grew on the back of distribution expansion in focus states, sharp region-specific
an enhanced portfolio with innovative new offerings. The Sunrise' brand
strengthened its market leadership position in the core market of West Bengal and made
significant the Northeast region and Bihar. The brand continued to delight consumers by
introducing unique and differentiated products catering to regional tastes and
preferences, such as Sunrise Soya Curry Masala', Sunrise Chinese
Fried Rice Masala', Sunrise Schezwan Masala' and augmenting the portfolio
with novel products such as Sunrise Peri Peri Masala' & Sunrise
Restaurant Magic Masala' for new age consumers. Aashirvaad Spices'
continues to enhance its presence in new gen channels and core markets to enable a full
portfolio play along with expansion of the blended portfolio. The brand's range of
whole spices, launched in the previous year, also witnessed rapid scale-up across online
platforms. Aashirvaad has appointed Natural Star Nani as the brand ambassador to
strengthen the brand's alignment with cultural values such as the appreciation for
cinema, culinary traditions, and a profound connection to the region's unique customs
and beliefs.
On April 17, 2025, your Company signed a Share Purchase Agreement to
acquire 100% of the share capital of Sresta Natural Bioproducts Private Limited (SNBPL'),
an Indian company primarily engaged in the business of manufacture and sale of organic
packaged food products under the 24 Mantra Organic' brand in the
domestic as well as in international markets. SNBPL's portfolio comprises a wide
range of 100+ organic products spanning branded grocery staples, spices and condiments,
edible oils, beverages, etc. SNBPL has a strong international presence with a deep connect
with the Indian diaspora. SNBPL's vertically integrated supply chain promotes
sustainable livelihoods for its network of appx. 27,500 farmers spread across appx.
1.4 lakh acres of certified organic land in 10 communication, states. The strongand
network of farmers and certified organic sourcing capability are key sources of
competitive advantage for the company. The acquisition reinforces your Company's
commitment to build a portfolio of future-facing winning brands thatgains in newer launch
markets of addresses the evolving needs of Indian consumers and will unlock value creation
opportunities by leveraging your Company's institutional strengths to drive synergies
in areas such as product development & innovations, sourcing, manufacturing, supply
chain and distribution.
The Biscuits category witnessed resilient performance amidst a
challenging operating environment. The Business continues to strengthen its core portfolio
with investments behind powerful brand ideas, superior products, cultural marketing with
local insights and unique innovations to drive growth. The Sunfeast Dark
Fantasy' range of differentiated cookies sustained its leadership position in the
premium segment. Mom's Magic' range of cookies witnessed healthy growth
during the year. The Bounce' range of cream biscuits was augmented with scale
up of Bounce Day & night' - a delicious dark choco biscuit with soft
vanilla cream. Sunfeast Supermilk' biscuit harnessing the goodness of
Naatu Maatu Paal' continued to be scaled up in target markets. The portfolio
mix was further enriched with the launch of Sunfeast Wowzers', a 14-layered
cracker enrobed with cream (currently available in Cheese and Lemon variants) and
Evening Marie' - a differentiated Marie with a savoury twist, in select
markets. The Business also introduced a portfolio of Super Premium Cookies under
Sunfeast Baked Creations' with globally sourced ingredients to leverage the
advent of emerging niche spaces in the Quick-commerce channel. Towards further deepening
consumer engagement, the brand launched several meaningful and clutter-breaking
campaigns during the year. The Dark Fantasy brand, synonymous with turning everyday
moments into extraordinary experiences, launched its Big Fantasies' campaign
leveraging cutting edge technology to deliver fantastical experiences to consumers on
ground. Mom's Magic further strengthened its core philosophy of Iss Dil
Ke Aage Sabki Har Hain' with the launch of the Will of Change' digital
campaign which puts a spotlight on the deep-seated societal bias that denies
daughters their inheritance rights and advocates a shift towards equality, with mothers as
the pillars of change.
Bingo!' Snacks delivered resilient performance during
the year and strengthened its product portfolio with the launch of exciting variants of
snacks/namkeens. During the year, Bingo! forayed into the Popped Chips segment with
the launch of three exciting variants - Sour Cream & Herbs',
Salt n Pepper' and Indian Spice Mix', with 30% less fat
proposition for consumers indulging in mindful snacking. Leveraging the Hot &
Spicy/Korean' trend, the Bingo! Snacks portfolio was augmented with a slew of
differentiated offerings straddling across product categories including
Bingo! Tedhe Medhe Xtraa Teekha', Bingo! Mad Angles Red
Alert' and Bingo! Nachos Korean Flavour'. Other launches during the year
include an innovative Pink Salt flavoured Bingo! Original Style Pink Salt
Chips' and Millet based offering under Bingo! Tedhe Medhe Pudina Twist'.
Having forayed into traditional snacks through Bingo! Tedhe Medhe Namkeens in
the recent past, the Business continues to register robust growth in the segment. Bingo!
remains the market leader in the Bridges segment across the country, and in the potato
chips segment in South India. With a view to reinforce its leadership position and build
consumer engagement, Bingo! Tedhe Medhe' launched an exciting on-pack consumer
offer with attractive prizes; the campaign was well received with over 13 million entries.
YiPPee! sustained its position as a strong No. 2 brand in the
Instant Noodles segment amidst heightened competitive intensity. The Business continued to
strengthen its portfolio through a combination of product laddering across multiple price
points, wider assortment to cater to diverse consumer cohorts and scale up of
differentiated offerings. The portfolio was further augmented with the launch of 2
exciting flavours in the Korean Noodles segment. Further, the brand also forayed into
Pasta Masala segment in
2 flavours Masala and Cheese. The brand refreshed its communication
outreach with popular Indian cricketers Jasprit Bumrah, Surya Kumar Yadav and Rahul
Dravid as celebrity brand endorsers. Investments in several high decibel campaigns were
stepped up to connect with regional culture codes to generate positive consumer buzz and
increase visibility across focus markets such as South region, UP, MP, Bihar and Odisha.
The Frozen Foods Business operating under Brands ITC
Master Chef', Farmland' and Aashirvaad' continued to grow at an
accelerated pace, powered by a range of delicious and innovative products catering to
any time' snacking and meal occasions. The launch of no-onion-no-garlic
ITC Master Chef Sabudana Tikki' made from sendha namak', suitable
for fasting occasions and innovative products like Chicken Kievs has helped to further
strengthen the product portfolio in Retail and Food Service channels. The Business
directly distributes to over 200+ towns leveraging emerging and traditional channels and
smart digital marketing to expand consumer franchise. The frozen portfolio now comprises
of over 80+ Indian and Western Snacks, Parathas, Naans, Prawns and Vegetables.
During the year, your Company signed Definitive
Agreements for acquisition of 100% of the share capital of Ample Foods
Private Limited (AFPL) in one or more tranches. AFPL's flagship brand,
Prasuma', is a leading player in the frozen, chilled and ready to cook foods
space in India and is a specialist in oriental cuisine (viz. momos, baos, Korean fried
chicken), high-quality delicatessens and raw meats, etc., sells a wide assortment of 170+
products, backed by unparalleled innovation expertise in developing
Good-for-You' products. This acquisition will further fortify your
Company's presence in these future-facing categories, with current annual
market size of over Rs 10000 crores and poised for rapid growth in the years ahead.
On April 4, 2025, your Company completed the first tranche of
acquisition in AFPL to the extent of 43.75% of the shareholding of the company, in line
with the
Definitive Agreements.
Aashirvaad Svasti' - fresh dairy portfolio continued
its strong growth momentum during the year, led by strengthening its premium milk variant
Select' and driving significant (Curd, Lassi, Mishti Doi & Ghee) through
superior & differentiated offerings. The fresh dairy portfolio is currently
available across Bihar, West Bengal &
Jharkhand markets and it continues to enhance market penetration
through rapid scale-up of its distribution network. The Business rolled out a new premium
variant Shahi Lassi' under Aashirvaad' brand which elicited
excellent consumer response in the launch markets. Ghee portfolio was further augmented
with the launch of a health-focused product proposition,
Cow Ghee with 90% low cholesterol'.
The Beverages portfolio has been refreshed with launch of
innovative offerings to address the evolving consumer needs. During the year, the Business
entered the Ethnic beverages segment, a growing space, with the launch of region-specific
offers around product formats of badam milk, lassi and buttermilk under the mother brand
Aashirvaad'. The core portfolio of Dark Fantasy milkshakes has been
further augmented with the launch of a new unique product
Vanilla milkshake with white chocolate'.
The Confectionery Business continued to nurture its range of
premium portfolio by leveraging Fantastik Chocostick',
Jelimals' and Candyman Fruitee Fun 3 in 1 chews'. The
Business strengthened its leadership in the wafer rolls category with the launch of
Sunfeast Dark Fantasy' creme filled choco wafer rolls. The offerings have
received excellent consumer response while the clutter-breaking communication has enabled
strong brand recall among target groups.
Fabelle' chocolates continue to receive excellent
response from discerning consumers, setting new benchmarks in the luxury and premium
chocolate segments. During the year, your Company opened an exclusive Fabelle store at
Bengaluru airport, expanding the availability of the luxury range of chocolates
beyond the luxury boutiques at ITC Hotels and Quick-Commerce channel. The
Sunfeast Fantastik' growth in value-added products range of chocolates,
comprising Choco Almond and
Fruit & Nut variants launched in the previous year, was scaled up
across markets after receiving excellent feedback from consumers in launch markets. The
product range was further augmented during the year with the launch of Sunfeast
Fantastik! 4D', a unique product offering four indulgent layers of crunchy wafer,
milk choco, soft caramel and nutty peanuts in every bite. The product, endorsed by
celebrities Sreeleela & Siddhant Chaturvedi, has elicited strong consumer traction.
Exports remain a key focus area for the Branded Packaged Foods
Businesses. In addition to Aashirvaad Atta exports, which is already a clear market leader
across several markets, the Business has been continuously sighting opportunities to scale
up exports of value added adjacencies. The Business is also witnessing green shoots
in exports of other categories such as Biscuits, Noodles and Snacks, leveraging the equity
of its core brands such as Aashirvaad, Sunfeast Dark Fantasy, Sunfeast Moms
Magic, Sunfeast YiPPee!, Bingo! and Kitchens of India. With the overarching vision to
Help India Eat Better', your Company's Nutrition strategy seeks to create
a sustainable ecosystem anchored on a portfolio of healthier, affordable & accessible
Better For You/Free From' value-added products, supported by responsible
policies in line with national priorities on health and nutrition. Your
Company's institutional strengths, as aforestated, are being leveraged to develop
products providing consumers wholesome and enjoyable food experiences.
In line with your Company's commitment to fostering nutrition,
health and wellness, the Business has launched a range of nutrition dense products under
the Right Shift' brand to address the nutritional needs of consumers aged over
40. The portfolio has been curated using natural and proprietary ingredients developed at
LSTC. Anchored on the vectors of better digestion, strength and energy building, your
Company launched a range of products such as Jaggery Ragi Cookies',
Millet Oats Kheer mix', Millet Oats Upma mix' and
Millet Chana Mixture' during the year. The recent acquisition of 24 Mantra
Organic would also further augment the Business' portfolio of nutrition-led healthy
food products.
The Businesses continue to use a data driven approach to make sharp
targeted brand investments, clutter-breaking communication and deepen consumer
engagements across all touch points, along with focused market development efforts to
reinforce market standing across operating categories. Several campaigns launched during
the year received wide recognition and won prestigious awards across leading platforms.
Aashirvaad Atta' won Gold at Effie's for its innovative
Atta Rap' campaign in the Food, Snacks & Desserts category, and
Bronze at E4M in the Regional Campaign category. At the E4M IDMA Awards, the Bingo AI Meme
Gallery received a Silver for Best Use of User Generated Content and Bronze for Leveraging
Social Media to Boost ROI and Engagement; Sunfeast Dark Fantasy' won Silver for
Best Digital Innovation with its Biting into a Million Fantasies' campaign.
Sunfeast YiPPee!' secured a Bronze at Effie Awards for the Better
World - Create Magic' campaign, under Positive Change - Environmental Brands
category. At the E4M IMA South Awards, ITC Mission Millets won Gold in Best Use of
Integrated Marketing FMCG, Bingo Mad Angle Song won Gold in Branded Content
- Food & Beverages, Bingo Meme Premier League won Silver in Occasion/Festive
Based or Seasonal Marketing FMCG along with Aashirvaad Masala Karam winning
Bronze in Best Use of TV FMCG. From advancing nutritional and sustainable
food practices with the Mission Millets' campaign to empowering farmers and
consumers alike, the Business earned a Gold SABRE in the Marketing to Consumer (New
Product) category.
The year marked a major step in advancing the Business' digital
maturity journey. With the vision of having a connected digital ecosystem, the Business
has launched Real Time Consumer Data Platform. With the objective of consistently engaging
with consumers, the Business is also building always-on' brand experience
digital platforms, rooted in the respective brand philosophies. In this context,
the Business went live with www.letsboing.com for the Bingo! portfolio an always on
comedy content and experiences platform which takes the consumer through a fun journey of
value exchanges through a curated selection of amusing local news, newsmakers, memes, and
horoscopes, all presented in the distinctive Bingo! flavour. During the year, the Business
also launched an all things food & recipe' content website -
www.foodiesonly.in; with an endeavour to become a go-to website for recipes, tips
& tricks, menu planners, masterclasses for home-chefs etc. The platform has
generated excellent consumer traction and has been one of the largest and fastest
platforms in terms of garnering consumer traffi c.
Over the years, your Company has made significant investments in
setting up state-of-the-art Integrated Consumer Goods Manufacturing and Logistics
facilities (ICMLs) proximal to large demand centres. These facilities are at the heart of
your Company's strategy to create structural advantage by enhancing product
freshness, elevating market agility, minimising the cost of servicing proximal
markets, enabling scalability, while also setting new benchmarks in safety and product
quality.
Your Company continues to leverage the benefits of the state-of-the-art
Ancillary Manufacturing cum Logistics Facilities (AMLFs) at Pudukkottai, Kapurthala and
Panchla. These automated facilities are co-located with the ICMLs and provide
several structural advantages including inventory optimisation, delayering operations and
lowering cost of market servicing.
11 ICMLs are operational in locations proximal to large demand centres,
enabling delivery of fresher products, reduction in distance to market and delayering of
operations. The capacity utilisation at these ICMLs continues to be ramped up while
contributing to a progressive increase in workforce diversity and inclusion with each new
investment. During the year, the Business also commenced operations at the new
confectionery manufacturing facility at Jammu.
With its relentless focus on quality and manufacturing excellence, your
Company received over 100 prestigious external awards & accolades in the areas of
Safety, Sustainability, Quality & Food Safety, Manufacturing Excellence, Cost
Competitiveness, Manufacturing & Supply Chain and HR from prestigious institutions
such as the Confederation of Indian Industry (CII), Integrated Manufacturing Excellence
Initiative (IMexI), etc. These accolades are testament to your Company's unwavering
commitment to providing products with the highest levels of quality while reducing
environmental impact of the same. To counter input cost volatility and support long-term
profitability, your Company has implemented severa l strategic cost management initiatives
in areas such as supply chain optimisation, smart procurement and productivity improvement
through automation, leveraging new-age technologies such as Industry 4.0, Artificial
Intelligence/Machine Learning, advanced visual analytics and smart
utilities. These measures are instrumental in countering significant the year, as well as
offsetting gestation costs of new initiatives and strategic brand development investments
in emerging categories. Going forward, these strategic initiatives will aid the Business
in further enhancing its competitive positioning in the industry. The food processing
industry has immense potential to boost agriculture by improving market linkages, resource
efficiency and exports. The development of the food processing sector is vital for
addressing food security, controlling inflation, improving nutrition, and preventing
wastage, thereby enhancing farmer incomes. Acknowledging the large economic multiplier
impact of the food processing industry, and growth opportunities in the Indian market,
your Company has made substantial investments in this sector and remains focused on
establishing itself as the leading player in the branded packaged foods industry.
Your Company's strong farm linkages, procurement efficiencies,
world-class brands and deep & wide multi-channel distribution network, with growing
presence in new gen channels such as e-Commerce, Modern Trade, On-the-go and Institutional
sales, continues to deliver competitive advantage through superior product availability,
visibility and freshness. Recent investments in establishing a world-class distributed
manufacturing footprint have created a solid foundation to secure structural advantage
over time. Cutting-edge R&D platforms of your Company's LSTC are driving agile
innovation and faster turnaround times for introduction of differentiated & first-to-market
products catering to constantly evolving consumer needs. Investments in leading-edge
digital technologies and platforms continue to be stepped up across the value chain to
drive competitive advantage.
Your Company is well poised to strengthen its position as one of the
fastest growing food companies and the most trusted provider of food
products' in the Indian market. Your Company remains confidentof rapidly scaling up
the Branded Packaged Foods Businesses leveraging the strong growth platforms nurtured over
the years in chosen categories which offer immense headroom for growth, address
opportunities in value added adjacencies by leveraging mother brands and nurture new
vectors of growth where beachheads have been created.
Personal Care Products
The Personal Care industry witnessed a challenging year, marked by
muted demand conditions, heightened competition and unprecedented volatility in commodity
prices which intensified segment, however, continued to grow faster, reflectingan ongoing
shift towards value-added offerings, brand-driven differentiation and increased demand for
high-quality, ingredient-led & sustainable products. Despite headwinds in the
operating environment, your Company's Personal Care Business achieved robust
volume growth led by rapid scale-up in new gen channels (E-commerce/Q-commerce &
Modern Trade). Strategic partnership with key accounts, channel specific packs &
launches and agile execution continue to drive growth.
The premium portfolio remains a significant reinforcing your
Company's focus on delivering superior consumer experiences through innovative
offerings and differentiated value propositions.
In the Personal Wash segment, Fiama' continued its robust
growth trajectory, in both gel bars and shower gels. The Business augmented its product
portfolio with the launch of Fiama Moisturising Bars with Japanese Hokkaido
Milk' in 3 variants, offering moisture rich indulgence, non-sticky nourished skin and
mood uplifting fragrances. Beyond product innovation, Fiama expanded its Virtual Therapy
platform with the MINDS Foundation. During the year, the brand also collaborated with
Filmfare or an exclusive Fiama presents Best Portrayal of Mentalf
Health in Cinema' Award which was a first in the industry.
With a focus on premiumisation and innovation, Fiama is well-positioned
to drive continued growth. The Vivel' portfolio continued to strengthen its
core association with aloe vera and natural ingredients, with the launch of Sandal Soap,
Aloe Vera based Bodywash & a new range of naturals based Handwash liquids.
Vivel's repositioning of Magic of Soft Touch', is anchored on the benefit
of soft skin and highlights heartfelt emotions that can be sparked by a gentle touch,
creating cherished memories and stories. The brand continued to strengthen its association
with Women Empowerment with its collaboration with Azad Foundation, through
Parvaz', a year-long leadership training programme that fosters women's
empowermentmarginpressures.Thepremium and enables young women leaders to be catalysts of
change in their communities. Savlon' delivered strong growth leveraging
initiatives such as Savlon Lao Shaan Badhao'. As a testament to the
Business' focus on innovation, Savlon was recognised with the NIQ BASES Breakthrough
innovation award by Nielsen, making it one of 15 winners out of 40000 new launches across
the country. Post pandemic, the brand has been successfully transitioning its proposition
from protection' to caring protection', strengthening its
differentiation and creating a base for sustained growth momentum. growth driver,
In the Home Care segment, the Nimyle' range of products
continued to expand rapidly across geographies and channels. The brand provides a markedly
differentiated proposition to consumers with a 100% natural action which is safe for kids
and pets. To further enhance shelf presence and consumer affinity, the product packaging
was revamped during the year. The brand also launched
Nimyle Clean Equal Mission' - a first-of-its kind educative
module for children across schools, designed to foster cleaning at homes as a shared
responsibility, by raising awareness and inspiring action among the next generation.
Anchored in its core values and a clear brand proposition,
Nimyle remains committed to deepen consumer connect and expand
availability across touchpoints. During the year, Engage' continued to
strengthen its position in a dynamic and evolving fragrance market. In recent years, the
brand has pivoted based on the emerging consumer preference for perfumes & gifting,
with both premium and mass perfume offerings growing well. Innovation and superior
fragrance profiles remain central to the brand's strategy for scaling up consumer
traction. During the year, the Spirit' range of deos, with olfactive profiles
of Oudh, Musk, fruity & floral was launched. The premium L'amante range was
extended with differentiated variants such as Oudh, Fern, Soie and Fluer. During
the year, a new range of gift packs known as Vibes was introduced, providing a premium
gifting experience. The brand stepped up consumer engagement to drive fragrance education
with
Engage Scents & Senses' with influencers experts and
amplified its digital content. Leveraging robust R&D capabilities and in-house
manufacturing, the Business continues to deliver high-quality fragrances that
resonate with discerning consumers.
In the Skincare portfolio, the Digital-first' brand
Dermafique' continued to leverage an AI-powered smart skin advisor to provide
personalised skin health analysis, empowering individuals to know their skin better and
adopt solutions suited to the unique skincare needs of
Indian consumers. During the year, offline expansion gained momentum
with entry into new large-format stores, eliciting promising consumer response. Sustained
consumer education on customised skin health remains a core focus as Dermafique seeks to
build for the future with data, science, and differentiated storytelling.
The Business achieved a major milestone this year with the
commissioning of the state-of-the-art Neemgarh plant, situated in Uluberia, West Bengal.
This modern, digitally-enabled facility marks the first Personal Care
Products plant in one of its most salient markets. This site
also houses the largest varieties of Neem plants in the world, with 50 neem
ecotypes sourced from across India; your Company has tied up with a renowned university
for conducting primary research on these, to help deepen knowledge on Neem with a
view to facilitate development of new products. This facility also enhances the
Business' ability to serve high-potential eastern and north-eastern markets with
greater agility, optimised costs and reduced lead time. Your Company continues to
strengthen its commitment to sustainability with meaningful progress across packaging and
consumer engagement. Fiama has expanded its use of 50% recycled plastic across all PET
bottle SKUs of shower gels and hand wash, with clear on-pack callouts to build consumer
awareness. To further promote refill adoption, refill pouches made with recyclable plastic
have also been introduced and are proposed to be scaled across variants.
& perfume
Your Company continued to earn widespread recognition across national
and international forums for its innovative product design, impactful communication, and
purpose-led brand initiatives. Fiama's Mental Wellbeing Survey was honoured
with the SABRE South Asia Diamond for excellence in PR, while the recyclable Fiama
Handwash pouch won the prestigious Global DOW Innovation Award. Savlon Swasth India
Mission received a Silver at the London International Awards for its impactful use of
social media in Health and Wellness and secured multiple accolades at the Effie Awards and
ET Brand Equity Brand Disruption Awards, including Golds for Influencer
Marketing and Viral Content. Vivel was awarded a Bronze at the APAC
EFFIES and a Gold at the ET Sharks Awards for its tech-enabled campaign. Engage,
Dermafique, and Nimyle were also celebrated across forums like ET Digi+, Fulcrum,
and Entrepreneur India Awards. These awards are a testament to the brands'
growing consumer franchise across target segments. The Business received 14 INDIASTAR 2024
awards for excellence in packaging and its commitment to inclusivity was recognised with
the FICCI Women Empowerment
Award. Further, the Haridwar Unit was also felicitated with the CII
Quality Circle Competition Winner Award in the Northern Region.
The Business, with its purpose-led brands serving discerning consumers
in a dynamically evolving environment, is well poised to seize future opportunities on the
back of innovations, impactful communications, institutional R&D strength &
formulations, state-of-the-art manufacturing, packaging know-how and multi-channel
distribution.
Education and Stationery Products
The Education and Stationery Products industry witnessed heightened
competitive intensity with the widespread resurgence of regional players on the back of
sharp moderation in input prices, accentuated by cheap imports of paper. Against this
challenging operating environment, the Business delivered a resilient performance with the
flagshipbrand Classmate' sustaining its market leadership position in the
Notebooks segment. The Business continues to leverage your Company's institutional
strengths which provide unique sources of competitive advantage such as paper
manufacturing expertise including the capabilities of your Company's Life Sciences
and Technology Centre to enhance product superiority & differentiation in the core
notebooks category and drive premiumisation, multi-channel distribution infrastructure and
brand building expertise.
In keeping with its proposition of Enjoy Learning', the
Classmate brand continues to provide differentiated offerings through technology via
eduGAMES Infinity, that provides students the opportunity to play and learn new skills.
During the year, the Business accelerated the adoption of Classmate Pulse'
through targeted activations focused on new consumer cohorts and also strengthened the
Paperkraft' portfolio with the launch of a new range of notebooks with discrete
design themes. The Classmate Interaktiv' Notebook portfolio continues to
witness encouraging consumer response driven by wide range of offerings that enable
Do It Yourself' activities, immersive technologies such as augmented reality
and playful covers.
The Writing Instruments portfolio is being further strengthened through
superior writing systems and product designs, enhancing differentiation through
strategic tie-ups and by expanding the portfolio with innovative launches, bringing
playfulness around the brand proposition of Enjoy Learning'. To further
strengthen the premium portfolio, the Business introduced a set of revamped designs
elevated by premium finishes and aesthetics under its range of Mathematical Instruments.
Classmate All Rounder', an inter-school initiative to promote holistic learning
in line with the National Education Policy 2020, continued to gain strong momentum in its
third edition, with participation from top schools across the country. The initiative has
engaged nearly one million students across 33 cities since inception. The
multi-channel capability of your Company's strong distribution network was leveraged
to enhance availability and drive sales. The Business sustained its leadership position on
e-Commerce platforms through consistent availability of a wide assortment of products,
backed by focused interventions to enhance consumer traction. Consumer engagement was
further augmented through Classmateshop.com, a D2C platform that provides consumers the
opportunity to Personalise & Capture' memories on Classmate notebooks. The
myClassmate app, a gamified app focused on developing co curricular skills and make
learning engaging and enjoyable, has garnered nearly 2.5 million downloads.
Equipped with state-of-the-art technology and a newly installed quality
lab, the dedicated manufacturing facility at Vijayawada is enabling the Business develop
differentiated notebook formats, drive cost reduction and enhance capabilities to
exploit opportunities in overseas markets.
The Classmate and Paperkraft range of notebooks leverage your
Company's world-class fibre line at Bhadrachalam - India's first ozone treated
elemental chlorine free facility - and embody the environmental capital built by your
Company in its paper business. The Business also continues to scale-up the
Paperkraft range (FSC?-C181115) of notebooks using Forest Stewardship
Council? (FSC?) certified paper (FSC?-C064218), made
at your Company's paper mill at Bhadrachalam.
With over 300 million students, India has one of the largest education
systems in the world. The Indian Education and Stationery Products industry holds
immense potential driven by growing literacy, increasing enrolment ratios, the
Government's continued thrust on the education sector and a favourable demographic
profile of the country's population. Your Company's Education and Stationery
Products Business, with its strong brands, robust product portfolio, collaborative
linkages with small & medium enterprises and superior distribution network, is well
poised to sustain its leadership position in the industry.
Incense Sticks (Agarbattis) and Safety Matches
The Incense Sticks (Agarbattis) category witnessed robust growth during
the year with your Company's flagship brand Mangaldeep' further
strengthening its market standing across formats including Agarbattis, Dhoop and Sambrani.
Anchored in deep consumer insights and spiritual relevance, Mangaldeep offers a unique
product experience that combines traditional devotional appeal with modern sensibilities.
The Business successfully navigated an inflationary cost environment through judicious mix
enhancement and strategic cost optimisation, thereby sustaining profitability and
volume growth.
The Brands visibility and engagement were enhanced through a high
impact thematic campaign "Dil Se Karo Baat, Bhagwan Ke Sath"
which struck a powerful chord with consumers across the country. The campaign was
completed by targeted marketing interventions across channels, further deepening
Mangaldeep's spiritual connect.
Responding to evolving consumer preferences, the Business expanded its
product portfolio through several impactful launches. Notably, the new sub-brand
Fusion' was introduced with contemporary fragrances such as Sambrani & Oud,
Sandal & Vetiver and Lavender & Sage each blending traditional aroma with a
modern twist. The Scent' sub-brand was also extended with new offerings
in premium dry dhoop sticks and cones, delivering perfume like' experiences
true to its positioning.
Catering to the emerging wellness segment, the Business launched
Pranah', a premium range inspired by earth-sourced aromatherapy. This
included scented candles, incense sticks, and cones, harmonising natural inspiration with
scientific wellness benefits.
To further strengthen consumer engagement, the brand undertook
large-scale on-ground activations during the Maha Kumbh Mela in Prayagraj. These included
immersive spiritual experiences, participation in sacred rituals, and bhajan evenings. The
Jalbatti initiative a symbolic and sustainable ceremonial offering added a
powerful dimension to consumer connection and received extensive media coverage. On the
digital front, augmented reality-based experiences brought the sanctity of Kumbh into
homes, further enhancing brand resonance. The Mangaldeep mobile app was also relaunched
with a modernised, intuitive user interface. Redesigned with
Watch, Read & Listen content streams, gamified elements and
improved navigation, the app reinforces Mangaldeep's ambition of being a holistic
spiritual companion.
In a pioneering step towards inclusive innovation, Mangaldeep continues
to collaborate with over 150 visually impaired fragrance evaluators under the Sixth
Sense initiative. This unique programme empowers differently-abled individuals to
co-create fragrances, helping the brand deliver long-lasting and sensorially rich
offerings while fostering inclusive growth.
Over the years, the Business has implemented several measures to
enhance the competitiveness of the agarbatti value chain in India. This includes scaling
up bamboo procurement through local sources, working closely with manufacturers and state
nodal agencies to promote bamboo plantation and indigenous bamboo stick manufacturing.
Mangaldeep remains at the forefront of driving bamboo stick manufacturing, enabling import
substitution while advancing national priorities of employment generation, rural
livelihood enhancement, and inclusive economic growth.
In the Safety Matches industry, the Business strengthened its market
leadership position by leveraging the brand Homelites' built on
differentiated positioning of stronger, longer and karborised sticks. The Business
continues to focus on scaling up the share of value-added products in its portfolio and
enhancing supply chain efficiency by sourcing products manufactured closer to markets.
Leveraging its world-class brands and innovative & superior product offerings, your
Company remains confident of scaling up its Agarbattis & Safety Matches portfolio, and
strengthen its position in the segment.
TRADE MARKETING & DISTRIBUTION
Your Company's Trade Marketing & Distribution (TM&D)
vertical continues to strengthen its multi-channel go-to-marketcapabilitiestowardsensuringeffectivemarket
servicing and product availability. Proactive interventions continue to be made towards
addressing emerging trends such as the rapid growth of new gen channels (Modern
Trade, e-Commerce, Quick-Commerce) and increasing demand for premium products.
The dynamic interplay of varied and evolving consumer preferences,
multiplicity of channels including rapid acceleration in new gen channels, diverse
demographic profiles & socio-economic factors, and a vast geographical landscape pose
a high degree of complexity for distribution of FMCG products in India. Recognising the
multifaceted nature of these challenges, TM&D continues to sharpen channel-specific
strategies to efficiently demand across the country. Valuable insights of consumer
behaviour and channel/region specific trends gained over the years continue to be
leveraged to deliver superior performance in terms of product availability, visibility and
freshness.
The rapid growth of Modern Trade, e-Commerce and Quick-Commerce
channels, coupled with the emergence of several new players, has necessitated the
deployment of tailored market/outlet specific strategies to seize the emerging
opportunities. Omni-channel presence in urban markets enabled accelerated growth while
shopper marketing insights and agile supply chain capabilities were leveraged to enhance
operational and execution efficiencies.
The surge in internet usage, particularly through smartphones, amongst
convenience-seeking consumers, widespread adoption of digital payments, wide assortment of
products and faster deliveries continue to drive the rising salience of e-Commerce and
Quick Commerce channels. Your Company's collaborations with leading e-Commerce and
Quick Commerce platforms on all aspects of operations viz. category development, supply
chain, consumer offerings and customer acquisition has enabled it to significantly
scale-up sales in these channels. This was augmented by development of exclusive pack
assortments, channel-specific business plans and Digital First' brands. Joint
Business Plans executed in coordination with these platforms coupled with agile supply
chain initiatives have further fortified your
Company's market standing in e-Commerce and Quick Commerce
channels. Growth in the premium portfolio was accelerated through increased visibility,
focus on target cohorts and jointly curated campaigning, including collaborating on
topical events across accounts. Digitally enabled sales have grown rapidly in recent years
and, together with Modern Trade, now account for 31% of your Company's FMCG 7
portfolio (Vs. 17% in FY 2019-20).
7
Excluding Education and Stationery Products
Your Company's multi-channel distribution network, which
facilitates availability of its products in nearly seven million retail outlets of which
more than one-third are serviced directly, was further strengthened during the year with
the addition of new markets and outlets to its direct servicing base. Market coverage was
stepped up by more than 2x of pre-pandemic levels. TM&D's wide and deep
distribution network and cutting-edge digital capabilities render the
FMCG Businesses with significant competitive strength.
In the General Trade channel, your Company continued to demonstrate
resilient performance through focused market approach and differentiated product
assortment. During the year, urban markets witnessed heightened competitive intensity from
regional/local players and accelerated channel shift with the increasing salience of
Modern Trade, e-Commerce and Quick Commerce. Automation, data-led insighting and
machine-learning enabled solutions continue to be increasingly leveraged to drive last
mile productivity and performance across markets. Further, emerging technologies like
Generative AI are being increasingly leveraged to automate operations and enhance
efficiency. outlet potential and retail engagement programmes have been deployed to
stimulate demand for your Company's products with enhanced focus on premium grocery
outlets. Specific interventions were undertaken to drive premiumisation in General Trade
outlets with store level missions led by sharper data analytics. In rural markets, your
Company continued to deploy interventions to enhance direct coverage market-specific on
the basis of socio-economic indicators and market potential. This has been supported
through a hub and spoke distribution model with the continued expansion of rural stockists
network to 1.4x over the last three years. Leveraging the synergies arising out of the
deep rural connect of your Company's Agri Business, extensive consumer activations
were undertaken in high potential rural areas during the year aided by concerted market
development activities and further enhancements to the digital ecosystem for the stockist
channel. These initiatives have substantially enhanced the availability of your
Company's range of products in rural markets. The Food Service and Institutional
channels continued to witness robust growth during the year leveraging existing
partnerships and your Company's wide product range. Strategic partnerships unlocked
new routes-to-market, catering to specialised segments including on-the-go'
consumption, direct marketing and QSRs. Customised product portfolios continue to be
deployed for identified high potential segments of railways, airports and airlines to
strengthen presence in this channel. TM&D remains at the forefront of leveraging
cutting-edge digital technologies and building a digital ecosystem to draw actionable
insights for sharp-focused interventions, augment sales force capability, drive
productivity, improve market servicing and deepen connect with retailers. Technology
enablement in the form of customised mobility and routing solutions, machine learning
algorithms, data science models, data analytics comprising insightful visualisation
tools andCustomised predictiveservicing analyticsbased areonbeing increasingly leveraged
to enable speedy and accurate data capture, enable real-time informed decision making and
aid in optimisation of trade & marketing inputs to enhance visibility and sales. The
machine learning models have been augmented to sharpen outlet level SKU recommendations.
Use cases for self-service analytics tools have increased to analyse data and present
insights which are digitally integrated into business decisions, resulting in intelligent
digitalisation of business processes. The digitally powered eB2B platform of your Company,
UNNATI, has been rapidly scaled up during the year, covering nearly eight lakh outlets.
UNNATI facilitates sharp and direct engagement with retailers, superior analytics,
personalised recommendations of hyperlocal baskets based on consumer purchase insights,
and deeper brand engagement.
To cater to the digital payments and financing needs of customers and
retailers, your Company has entered into strategic collaborations with banks and Fintech
partners. These solutions have been seamlessly integrated with the UNNATI platform to
digitally empower and unlock business growth for your Company's trade partners. The
scale and diversity of your Company's distribution network remains pivotal in
enhancing market presence, gaining valuable insights into consumer & trade behaviour
and facilitating the execution of product launches across geographies. In order to
effectively leverage new routes-to-markets and meet the assortment needs of new
gen channels, your Company executed over 100 new product launches across target
markets besides extending the availability of several existing products in the
portfolio. Several interventions were undertaken by TM&D during the year to drive
structural improvement in operational effectiveness and productivity. During the year,
your Company continued to leverage the integrated planning and supply chain tool, powered
by best-in-class algorithms for inventory optimisation and productivity enhancement to
significantly improve supply chain agility and market servicing through enhanced forecast
accuracy. The supply chain network was redesigned to enhance the premium portfolio
availability both in existing and target markets across urban and rural markets. TM&D
continues to augment warehousing infrastructure leveraging cutting-edge
technologies to cater to the growing scale of your Company's FMCG Businesses. In line
with your Company's commitment to the Triple Bottom Line', TM&D
continued to focus its efforts for adoption of renewable energy sources in its operations.
As part of your Company's Sustainability 2.0 agenda, TM&D is rapidly
expanding its Green Logistics efforts for mid mile and last mile deliveries in key cities
across the country. Collaborations with multiple Original Equipment
Manufacturers (OEMs) and fleet aggregators facilitated adoption of
Electrical Vehicles (EV) in TM&D operations. The number of EV trips increased by 3x
over the previous year.
TM&D's distribution highway is a source of sustainable
competitive advantage for your Company's FMCG Businesses and is well-positioned to
support the rapid scale-up of operations in the ensuing years leveraging its best-in-class
systems and processes, an agile and responsive supply chain, and a synergistic
relationship with its channel partners.
PAPERBOARDS, PAPER AND PACKAGING Paperboards & Specialty Papers
After achieving record highs in FY 2022-23, the domestic industry has
faced significant years. The industry contended with a difficult operating environment,
characterised by low-priced supplies of paperboards and paper from China and Indonesia in
global markets, including India, as well as weak demand conditions, resulting in subdued
realisations. On the inputs front, wood prices witnessed sharp escalation during the year,
with wood availability and quality being significantly sub-optimal on account of lower
plantations during the pandemic period and higher demand from competing Wood Based
Industries (WBI). The cumulative impact of subdued realisations, excess supply in domestic
markets led by unprecedented increase in low-priced imports into India from China,
Indonesia etc., sharp surge in wood costs, and currency-led volatility exerted
pressure on margins during the year. The Business was able to partially mitigate the
impact of these challenges by leveraging structural advantages of the integrated business
model, stepped-up end-user engagements, Digital interventions and increase
in salience of exports and Plastic substitution (PlaSub) products.
The Business has also undertaken several initiatives to address the
challenges of wood availability and surge in costs, including inter alia, opportunity
based wood imports, evaluation of leased plantation models, and acceleration in
plantations in collaboration with industry stakeholders.
Your Company is pioneering a first ever initiative in
Indian Wood Based Industry using satellite imaging for plantation
monitoring and wood assessment to monitor pulpwood plantations and assess future
harvestable wood quantity available in various catchments.
The Business sustained its leadership position in the Value-Added
Paperboard (VAP) segment through focused innovations and development of customised
solutions for end-use industries. The Business also consolidated its leadership position
in the eco-labelled products and premium recycled paperboards segments.
During the year, the Specialty Papers segment witnessed robust growth
driven by capacity augmentation in D?cor paper. Market standing in the segment
continues to be driven by product mix enrichment and diversification of the customer base.
The domestic industry remained under pressure due to cheap supplies from China. The
levy of Anti-dumping duty on D?cor paper has partially provided a level playing
field for domestic industry, which is critical towards fostering domestic value chains and
enabling import substitution.
During the year, your Company signed a Business Transfer Agreement to
acquire the Pulp and Paper Undertaking (CPP') of Aditya Birla Real Estate
Limited (ABREL') at Lalkuan (Nainital, Uttarakhand). Commissioned in 1984, CPP
is a well-established player in the Indian Paper industry with an installed capacity of
4.8 Lakh tonnes per annum. CPP is a one-of-a-kind asset with a strong strategic fit with
your Company's Paperboards & Specialty
Papers Business. The acquisition (which is expected to be completed in
about six months) will immediately add significant with potential for further capacity
expansion, provide locational advantage for efficient customer servicing and proximity to
key raw material sources, mitigate operational risks through multi-site operations and
enhance resilience across industry cycles through portfolio diversification.
The Business expects to drive structural improvement in profitability
of CPP through several value unlock interventions such as capacity debottlenecking,
product quality upgrade, efficiency improvement leveraging
TPM/Digital initiatives, supply chain optimisation, costs and
procurement efficiencies. The acquisition is also expected to strengthen the market
standing of your Company's Paperboards and Specialty Papers Business and engender new
opportunities in the domestic and international markets. The acquisition aligns with your
Company's strategy of driving the next horizon of growth in the Paperboards and
Specialty Papers Business by expanding capacity at a new location considering that the
existing facilities are already saturated. The strong linkages to afforestation and
livelihood creation pursued by both the entities will also contribute meaningfully to
national priorities.
The paperboards and packaging industry is poised for transformative
change in the medium term. Customers are increasingly seeking solutions that are bio-degradable,
substitute single use plastic and meet stakeholder & regulatory expectations across
industries including food serving & delivery, pharmaceutical, beauty and
electronics. The Business has adopted a multi-tiered strategy to build solutions that will
replace single use plastics and meet emergent consumer needs. Within the sustainable
products portfolio Platform 1' comprises a range of recyclable,
compostable and barrier coated boards and includes the Filo' series -
FiloBev' (for beverage cups), FiloServe' (for QSR, bakeries, food
retail) & FiloPack' (packaging for sweets and deep freeze applications).
FiloBev Mini' (for economic cup variant for short servings) was developed
during the year and has quickly gained market share in focus markets. The Filo series has
been certified compostable by the Central Institute of scale and economies to existing
operations
Petrochemicals Engineering & Technology (CIPET) and the manufacturing
unit at Bollaram has been registered as a compostable products manufacturer. The
state-of-the-art Coater machine set up during the year has enabled the business to
quickly penetrate this fast-evolving space which holds immense growth potential, supported
by the R&D capabilities of your Company's Life Sciences & Technology Centre,
and through external collaborations with global specialists. The range of products in this
segment is witnessing strong growth momentum both in domestic and international markets.
Platform 2' boards that comprises a range of first-to-market are fully
recyclable and replace plastic foam' board.
End-use applications include indoor display solutions involving
replacement of plastic signboards and shelves. Platform 3' offers
futuristic packaging solutions comprising premium Moulded Fibre Products (MFP) made from
renewable natural fibres such as wood, bamboo, bagasse, waste paper etc. Your
Company's wholly-owned subsidiary, ITC Fibre Innovations Limited (IFIL), forayed into
the fast-growing MFP space with the commissioning of a state-of-the-art MFP manufacturing
facility in Badiyakhedi, Madhya Pradesh in March 2024. During the year, IFIL has
substantially stabilised operations and scaled up commercial shipments. Going forward, IFIL
will leverage the expertise of the Business in fibre value chain, manufacturing
excellence and strong sustainability credentials to rapidly scale-up business with
continued focus on developing innovative plastic substitution solutions. Your
Company's Packaging Board Centre of Excellence was institutionalised during the year
to further drive customer engagement on technical aspects, improve product performance and
focus on new-gen product development.
The Business continues to procure wood, a key raw material, from
sustainable sources. Research on clonal development has resulted in introduction of
high-yielding and disease-resistant clones that are adaptable to a wide variety of
agro-climatic conditions. This has not only aided in increasing farmer incomes but has
also enabled greater consistency in farmer earnings. In this context, your
Company's Life Sciences & Technology Centre is engaged in developing higher
yielding second generation clones with enhanced pest and disease resistant attributes. The
Business continues to focus on scaling up wood sourcing from core areas and has increased
plantations in core area during the year. In addition, initiatives such as bund
plantations and scaling up plantations in new catchment areas in Odisha and Chhattisgarh
have enabled procurement of nearly 10% of total wood requirement of the Business from such
new areas, with further potential for increasing cost-effective access to fibre in the
future.
Business has achieved highest ever plantation area of ~65000 ha (growth
of appx. 30%) during the year.
Your Company has the distinction of being the first in India to have
obtained the Forest Stewardship Council-Forest Management (FSC?-FM)
certification (FSC ?-C102390), which confirms compliance with the highest
international benchmarks of plantation management across the dimensions of environmental
responsibility, social benefit, andeconomicviability.Tilldate,yourCompanyhasreceived FSC?-FM
certification for over 1.49 lakh acres of plantations involving over 25000 farmers. During
the year, nearly 4.85 lakh tonnes of FSC?-certified wood was procured
from these certified plantations. Your Company sustained its position as the leading
supplier of
FSC?-certified paper and paperboards (FSC?-C064218)
in India. Your Company's Paperboards & Specialty Papers Business is a pioneer in
the adoption of Digital technologies. In recent years, the Business has embarked upon a
comprehensive Digital Transformation Programme across the vectors of manufacturing, supply
chain and support services to achieve operational excellence, enable decarbonisation of
operations, drive improvement in profitability and improve safety across the value chain.
The multi-dimensional digital interventions encompass Industrial IoT
for Smart Operations, Integrated Data Platform, AI/ML algorithms for manufacturing process
optimisation, AI/ML based image analytics and IoT based crop monitoring & advisory,
and computer vision-based solutions to improve workforce safety. The Business continues to
collaborate with partners from the start-up ecosystem, as well as established solution
providers, in building scalable solutions that are custom fit to business
requirements. The Business' Digital App Suite has more than forty applications across
themes of automated data reporting, image and video analytics, intelligent root cause
analysis, smart simulation, numerical optimisation, advanced AI models, low-code/no-code
applications, process digital twins, etc. The Business was the Global winner at the BRICS
Industrial Innovation Contest under the theme of Intelligent Manufacturing using
AI/ML' and the Asia-Pacific Regional winner at the Gartner's Eye for
Innovation Awards under the categories of Advanced
Manufacturing', and Energy, Power and Utilities'.
The Business also embarked upon a Supply Chain Transformation Project
OJAS', establishing a dedicated supply chain vertical to enhance customer
service and realise value from supply chain optimisation. This initiative has led to
significant reductions in Order to Delivery Time (ODLT), and other customer service
delivery metrics.
The Business has adopted the principles of Total Productive
Maintenance (TPM), Lean and Six Sigma for over a decade and continues to reap
substantial benefits through several Business Excellence initiatives.
All manufacturing units of the Business continue to recycle nearly 100%
of the solid waste generated during operations by converting the same into lime, fly ash
bricks, cement, grey boards, egg trays etc. In addition, the Business recycled
around 1.1 lakh tonnes of waste paper during the year, thereby sustaining positive solid
waste recycling footprint of the Business.
I n line with the objective of enhancing the share of renewable energy
in its operations, the Business has implemented several initiatives including investments
in a green boiler, high efficiencycirculating fluidised bed boiler, solar & wind
energy and increased usage of bio-fuel. The recently commissioned state-of-the-art
and future-ready High Pressure Recovery Boiler at the Bhadrachalam mill is
progressively enhancing energy efficiency and reducing the carbon footprint of the
unit's operations by significantly lowering coal consumption by appx. 25%. These
investments are a testament to your Company's commitment towards embedding
sustainability in its operations and supporting the Make in India'
initiative. With these initiatives, renewable sources presently account for more than 50%
of total energy consumed at the four manufacturing units of the Business.
The Business continues to strengthen its safety management processes,
adopt globally recognised best practices and ensure that facilities are designed,
constructed, operated and maintained in an inherently safe manner. Business continues to
deploy various measures improvements in On-Time-In-Full (OTIF), including the use of Data
Analytics Tools to identify risk prone areas for proactive mitigation of incidents, video
analytics, digitally enabled systems such as Mobile based app, Gensuite', etc.
The manufacturing facilities at Bhadrachalam, Kovai, Tribeni and Bollaram continue to
receive industry recognition for their green credentials and safety standards in line with
the focus on sustainable business practices. The Bhadrachalam unit is the first pulp &
paper plant and the second in the country overall, to be rated GreenCo
Platinum+' by CII, as part of the Green Company rating system. The Kovai unit
has also been rated GreenCo Platinum+ by CII. The Kovai unit is the first site in
India and the first paper mill in the world to achieve the highest platinum rating under
the Alliance for Water Stewardship Standards'. Bhadrachalam unit also received
Alliance for Water Stewardship Platinum certification. Bhadrachalam mill was also awarded
the Excellent Energy Efficient unit' at National Awards for
Energy Management, 2024. The Kovai Unit was awarded for Excellence in
water Management, 2024, under the 'Beyond the Fence' category.
With structural drivers of demand in the Indian economy remaining
strong over the medium term, paperboards demand is expected to remain robust. Enabling
factors include India's emerging demographic trends, urbanisation, rising middle
class, continued substitution of plastic with greener alternatives and India emerging as
the Global manufacturing hub. End-user segments such as Pharmaceuticals, Apparel, QSR,
FMCG, consumer durables and e-Commerce are projected to register strong growth. Writing
& Printing paper demand is also expected to remain firm on the back of demand from the
publishing and notebooks industries driven by the Government's thrust on primary and
secondary education. While cheap imports from China as well as from ASEAN countries remain
a potential threat in the short run, the
Business remains confident of leveraging its competitive strengths to
mitigate the impact thereof. Representations continue to be made at appropriate forums for
suitable measures to safeguard domestic industry. Directorate General of Trade Remedies
(DGTR), Ministry of Commerce and Industry, India has also initiated an Anti-Dumping
investigation on Virgin Paperboard originating from China and Chile. Indian Paper
Manufacturers Association (IPMA), National Industry body has also approached Ministry of
Commerce for considering imposition of Minimum Import Price (MIP) on import of paperboards
into India.
Your Company continues to engage with policy makers to address key
industry challenges including increasing wood availability through collaborative
public-private plantation models to strengthen the competitiveness of domestic industry
and arrest the rapid increase of low priced imports of paper & paperboard into the
country.
Over the years, your Company has continued to lay thrust on structural
interventions to provide sustainable competitive advantage across the value chain with
significant productivity across all key operating nodes to enhance the margin profile of
its portfolio.
The integrated nature of your Company's business model -
comprising access to high-quality, cost competitive and renewable fibre supply chain,
continued development of high yielding and disease-resistant clonal saplings, enhancing
energy efficiency, through product & process innovation, in-house pulp manufacturing
capability, imported pulp substitution, world-class product quality, state-of-the-art
manufacturing facilities, increasing usage of data analytics and Industry 4.0
technologies along with robust forward linkages with the Education and Stationery Products
Business and the Packaging and Printing Business - is a key source of competitive
advantage for your Company's Paperboards & Specialty Papers Business. Your
Company is confident of further consolidating its in the Indian Paper and Paperboards
industry leveraging recent investments in innovation platforms anchored on the development
of sustainable products and cutting-edge digital technologies to set new benchmarks in
customer satisfaction, operational excellence, and sustainability.
Packaging and Printing
Your Company's Packaging and Printing Business is a leading
provider of value-added, differentiated and innovative packaging solutions leveraging its
comprehensive capability-set spanning multiple technology platforms for cartons and
laminates, supported by in-house cylinder making and blown film manufacturing lines. The
recent capacity addition at Nadiad, Gujarat, with state-of-the-art equipment to cater to
markets in the Western region, has further augmented the Business' capabilities in
Cartons packaging. Capacity utilisation at the facility was progressively ramped up during
the year.
The Business caters to the packaging requirements of leading players
across several industry segments viz. Food & Beverage, Personal Care, Home Care,
Footwear, Consumer Electronics & Electricals, QSR, Pharma, Liquor and Tobacco.
The Business continues to be acknowledged as a first choice packaging partner'
by several reputed FMCG companies in the country for providing superior and cost-effective
packaging solutions. The Business also provides strategic support to your Company's
FMCG Businesses and Cigarettes Business by facilitating faster turnaround for new
launches, innovative & sustainable packaging solutions, design changes and ensuring
security of supplies. Amidst sluggish consumer demand and heightened competitive intensity
in the packaging and printing industry, the Business continues to aggressively pursue new
business development across various segments. During the year, the Business acquired
several key accounts, creating a sound base for robust growth going forward. The Business
continues to craft innovative packaging solutions leveraging its deep understanding of end-user
needs and the capabilities of your Company's Life Sciences and Technology Centre. The
Business further scaled up the flagship InnovPack' campaign targeting specific
end-use segments with potential for rapid adoption of sustainable packaging and plastic
substitution solutions. Along with a pipeline of solutions developed through molecular
science research, such as Bioseal' (compostable coating to replace
plastics), Oxyblock' (recyclable coating solution to enhance barrier properties
in packaging) and Germ free coating' (solution for microbial free packaging
surface addressing the consumer consciousness towards hygiene and safety), the Business
continued to focus on developing several innovative solutions towards Reducing,
Reusing and Recycling' of plastic substrates; these are under various stages of
commercialisation.
The Business has consistently demonstrated execution excellence
vis-?-vis key operational parameters by implementing various operational excellence tools
and projects. These initiatives focus on improving efficiency, reducing waste, and
enhancing quality, supported by employee skill development. The Business amplified and
sustained these benefits through deployment of new-age Industry 4.0 technologies and
digital facilitation by establishing a core foundation of IT-OT integration across all
units.
During the year, the Business received the prestigious WorldStar and
AsiaStar awards in the categories of pack premiumisation and sustainability. The Business
also received several national level awards such as the IFCA Star Award and SIES
SOP Star Award for its excellence in Packaging. The Business was also recognised as the
Packaging Company of the Year 2024 - Folding Cartons (Large Volumes) &
Packaging Convertor of the Year 2024 (Foods & Beverages) by PrintWeek.
All four units of the Business are certified under the Integrated
Management System, consisting of
ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018.
Cartons Packaging lines at Tiruvottiyur and Haridwar units received the
Grade A' and the Nadiad unit received Grade AA' - Brand Reputation
Compliance Global
Standards (BRCGS) certifications for global standards in packaging
materials, a key accreditation for supplies to the packaged foods industry. All key units
of the Business have Sedex certifications for social ethical compliances; with the
Business also receiving the Ecovadis Bronze certification for sustainability performance.
Notwithstanding the recent headwinds in the sector, the
Indian packaging industry is positioned for significant growth in the
near term, considering the low per capita packaging consumption of appx. 10 kgs per annum
in India as against per capita consumption of 60 to 100 kgs per annum in
Advanced Economies. Demand for consumer linked packaging in India is expected
to be further benefited by rising affluence , favourable demographics and growing share of
Modern Trade and e-Commerce. Growing awareness of decarbonisation and heightened
regulatory attention on plastic packaging are expected to drive growth in sustainable
packaging, including recyclable and circular solutions.
With world-class technology across a diverse range of platforms,
leadership in sustainable packaging solutions and best-in-class quality management
systems, the Packaging and Printing Business has established itself as a one-stop
packaging solutions provider to several industry segments viz. Food & Beverage,
Personal Care, Home Care, QSR, Footwear, Consumer Electronics, Pharma and Tobacco. With
focused investments in skill development and a distributed manufacturing footprint,
the Business is well positioned to grow its marquee customer base while continuing to
service the requirements of your Company's FMCG Businesses.
AGRI BUSINESS Leaf Tobacco
Global demand for leaf tobacco exceeded supply during the year, due to
supply disruptions in major sourcing regions caused by adverse weather events and
international manufacturers rebuilding depleted inventory levels from previous years'
crop shortages. Despite growth in Indian Flue Cured Virginia (FCV) tobacco crop production
during the year, the surge in global demand caused heightened competitive intensity
amongst leaf exporters resulting in sharp rise in FCV procurement prices for the third
consecutive year. The Business continued to leverage its deep customer relationships, crop
development expertise, superior product quality, world-class processing facilities and
strong sustainability credentials to strengthen its position as a reliable supply chain
partner for global customers besides accessing new customers/markets. During the year, the
Business continued to increase its share of business with international buyers of Indian
Burley tobacco by facilitating increased crop production, adopting Weather Resilient
Tobacco Production Systems and strengthening crop competitiveness leveraging its
sustainable tobacco programme. Deeper farmer & customer engagement, operational
agility and supply chain efficiency enabled the Business to deliver enhanced value to
customers and consolidate its pre-eminent position as the largest Indian exporter of
unmanufactured tobacco.
The Business has enhanced focus across the tobacco value chain on the
key vectors of Quality, Consistency, Compliance, Climate risk mitigation and
Sustainability. To deliver on these parameters, sustained investments are being
made in your Company's Green Leaf Threshing plants (GLT) at Anaparthi, Chirala and
Mysuru towards capacity enhancement, delivering world-class quality and upgrading
processing technology. Crop & region-specific agronomic practices are being
implemented at scale to meet new and emerging customer needs.
The Business continues to set benchmarks in leaf threshing operations
through focused initiatives and innovative technological & digital solutions such as
real time chemistry measurement & analysis (chemosensory evaluation) for finished
goods, Historian AI/ML engine for advanced data analytics, AI based NTRM (Non-Tobacco
Related Matter) removal system, automation of material handling, etc. Strategic cost
management remains a key focus area for the Business. Digital tools such as AI/ML powered
real-time price discovery system continue to be scaled up facilitating efficient leaf
tobacco buying across auction platforms. Several other digital initiatives, implemented
across the value chain in recent years, have led to improved operating efficiencies in
areas of crop development, leaf procurement and supply chain.
Synergistic R&D initiatives with focus on varietal development,
climate smart farming techniques, farm level digital interventions and usage of water
efficient technologies are being scaled up towards enhancing productivity & product
quality, reducing cultivation costs, strengthening resilience and capacity building of the
farm value chain to increase crop security and enhance farmer incomes.
The Business has stepped up its engagement with farmers to implement
integrated energy management initiatives spanning energy conservation, increasing
alternative fuel usage and energy plantations towards achieving fuel self-sufficiency
in the curing process of FCV tobacco. The Business implemented several decarbonisation
measures for farms, GLTs, and supply chain operations throughout the year. The electrical
energy needs of all three GLTs are substantially met from renewable sources in line with
your Company's philosophy of adopting a low-carbon growth path. In addition to
these initiatives, your Company is taking up integrated watershed management
programmes to ensure availability of water for irrigation during critical phases of the
crop cycle. In recognition of its commitment to the highest standards of Sustainability,
EHS & Quality, the Business received several awards during the year including the SEEM
National Energy Management award' with Platinum rating for Excellence in Energy
Conservation for Chirala GLT, Silver Category in Industrial Safety Leadership
Award' from Confederation of Indian Industry
(CII) for Anaparthi GLT, Excellence Energy Efficient Unit'
for Mysuru GLT from CII, as well as various awards from the Quality Circle Forum of India
and CII for operational excellence, etc.
While the recent stability in taxes on cigarettes and supply shortages
in global markets has led to an increase in the demand for Indian leaf tobacco during the
year, it is imperative to address certain structural factors to facilitate sustained
growth and competitiveness of leaf tobacco exports from India. Punitive taxation on the
legal cigarette industry has over the years resulted in rapid increase in illicit
cigarette trade which has in turn adversely impacted demand for Indian leaf tobacco as
illicit products do not use leaf tobacco grown in India. Lower export incentives in
India and high import duty/tariffs levied in several markets, including
the USA and Europe, also continue to weigh on the competitiveness of Indian leaf tobacco
exports. As stated in earlier years, a more balanced regulatory and taxation regime that
cognises for the unique tobacco consumption pattern prevalent in India and the economic
realities of the country remains critical to support the Indian tobacco farmer and the 46
million livelihoods dependent on tobacco. It is also imperative that the Indian leaf
tobacco sector receives necessary policy support, including restoring export incentives to
earlier levels, to enhance the competitiveness of unmanufactured tobacco exports from
India and contribute to increase in farmer incomes. According to an ASSOCHAM TARI 8
Study, the tobacco sector in India contributes substantial socio-economic
benefits in terms of agricultural employment, farm incomes, revenue generation and foreign
exchange earnings. Your Company continues to engage with policy makers on these matters.
The Business will continue to provide strategic sourcing support to
your Company's Cigarettes Business and fortify its leadership position as a major
exporter of quality Indian tobacco, thereby catalysing the multiplier impact of increased
farmer incomes on the rural economy. With its strong R&D capability, unique
crop development & extension expertise, sustainability leadership, digital
expertise, state-of-the-art processing facilities and deep understanding of customer &
farmer needs, your Company is well positioned to meet the current and emerging
requirements of global customers and sustain its position as a world-class leaf tobacco
organisation.
Other Agri Commodities
Amidst persistent geopolitical tensions, climate uncertainties and
macroeconomic challenges, concerns over global food security and inflation have
intensified.
Various policy measures implemented by the Government of India,
including stock limits and export restrictions,
8
ASSOCHAM TARI Study (2019) continued to pose myriad
challenges to your Company's Agri Business during the year.
The Business continued to map risks and opportunities arising out of
the unfolding global trade dynamics and build adaptive capacity to enhance resilience of
its business models. In spite of the challenging operating environment, your Company
leveraged its strong farm linkages, extensive sourcing expertise, enabling traceable,
attribute-based and identity-preserved sourcing of commodities, multi-modal logistics
capability, agile supply chain operations, deep customer relationships, and focus on
scaling up the Value-Added Agri Products (VAAP) portfolio, to drive robust growth during
the year.
Easing food inflationary pressures and higher inventories of food
grains have enabled partial lifting of certain trade restrictions towards the end of the
year, which augurs well for the year ahead.
As reported in earlier years, the scope and scale of operations of your
Company's Agri Business have grown manifold over the years and currently encompasses
over 3.5 million tonnes of annual throughput in 22 states and over 20 agri-value chains.
The strategic focus of the Business continues to be on accelerating growth by rapidly
scaling up its Value-Added Agri Products (VAAP) portfolio, straddling multiple value
chains comprising Spices, Coffee, Frozen Marine Products and Processed Fruits, amongst
others.
Your Company further consolidated its position as a preferred
supply chain partner to buyers in spices such as Chilli, Cumin, Turmeric, and Coriander.
The Business enhanced its presence in food safe' markets, viz., the USA, EU,
and UK, by leveraging its institutional strengths, such as identity-preserved sourcing
expertise, strong backward integration, supply chain control, and customer-centric
strategies. The Business continues to scale up its Organic and Integrated Crop Management
(ICM) programmes, expanding organic cultivation across multiple states to meet the growing
demand for certified organic products. Committed to sustainable farm management practices
backed by Rainforest Alliance and Global GAP accreditation, your Company has successfully
leveraged ITCMAARS to strengthen farmer connections, improve traceability, and drive
sustainable agricultural practices. During the year, the Business significantly expanded
its value-added portfolio, achieving substantial growth in organic, steam-sterilised, and
processed powder segments. The Business remains committed to execution excellence -
capacity utilisation at the state-of-the-art spices processing facility in Andhra Pradesh
has been further scaled up; the Business continues to maintain its unblemished track
record in terms of complying with stringent food safety parameters. The proportion of
custom-made products in the overall portfolio has increased considerably, underscoring
your Company's strategic focus on premium offerings. The Business has
successfully broadened its customer base across various markets, showcasing strong
customer acquisition capabilities and a commitment to building lasting relationships.
Additionally, the Business has gained market share in the export market, reinforcing its
position as the leading Indian exporter of whole and value-added spices.
During the year, international coffee prices surged primarily
due to lower supply in global markets by leading coffee producers viz. Brazil and Vietnam.
Driven by strong demand, Indian coffee exports witnessed robust growth.
Your Company leveraged its strategic sourcing presence in major
coffee-growing regions of India and deepened its focus on certified and sustainably
sourced coffees to expand its market share in exports. The Business strengthened its
footprint across key international markets, particularly in Europe and the Middle East, by
leveraging its long-standing customer relationships, strong sustainability credentials and
agile execution. Continued expansion of certified acreage and investments in traceable and
sustainable supply chains demonstrate the Business' commitment to responsible
sourcing and future-readiness. Your Company continues to be one of India's leading
exporters of value-added frozen marine products, with strong capabilities in processing
individually quick-frozen (IQF), raw, and cooked products, adhering to the highest safety
and hygiene standards demanded by discerning markets such as the US, EU, and Japan. The
Business strengthened its position in the Aquaculture Stewardship Council (ASC)
certified shrimp' segment, reinforcing its leadership in sustainable seafood and
aligning with customers' responsible procurement goals.
During the year, the Indian shrimp industry faced a challenging
environment marked by volatile farm gate prices and supply chain headwinds. Despite these
challenges, your Company expanded its reach through market development in countries such
as Greece, Israel, and Malaysia, and by launching strategic product extensions, in line
with its portfolio diversification goals.
Your Company continues to enhance its capabilities in the Medicinal and
Aromatic Plant Extracts (MAPE) segment by strengthening backward integration, cultivation
programmes, and its portfolio of plant-based extracts. Focusing on Ayurvedic
ingredients like ashwagandha, turmeric, and marigold, the Business deepened farmer
engagement to ensure traceability and quality compliance. Your Company's MAPE farm
in Madhya Pradesh continues to play a pivotal role in varietal selection trials, seed
production, and establishing standardised package of practices, enhancing the
Business' technical capabilities.
The Business also initiated organic cultivation to meet the growing
demand for certified organic extracts in premium export markets and is developing unique
value-added products leveraging the research platforms of the Life Sciences and Technology
Centre of your Company.
Your Company continues to drive agricultural transformation at scale
through ITCMAARS (Metamarket for Advanced Agriculture and Rural Services), a
pioneering Phygital' platform that integrates digital capabilities with
on-ground engagement. ITCMAARS is a crop-agnostic full-stack AgriTech platform, that has
been steadily enhancing procurement efficiency, supply chains, and creating new avenues
for value generation while delivering meaningful benefits to the farming community. Using
Farmer Producer Organisations (FPOs) for physical engagement and a super app for digital
services, ITCMAARS is catalysing farmer impact at scale. The ITCMAARS super app, which
farmers can download on their phones, acts as a single point resource for farmers,
providing personalised agricultural services through a plug and play model. This digital
platform provides AI/ML driven personalised climate-smart crop advisories, intelligent
nudges, customised soil nutrition, vernacular and voice enabled Generative AI, satellite
sensing and real-time image recognition tools for the farming community. The
physical layer enables access to cutting edge agricultural techniques such as biological
agri inputs, nano fertilizers, drones, precision farming technologies, scientific quality
assaying, market linkages and seamless access to formal credit at villages through
FPOs and partners.
This initiative now spans across more than 2,050 FPOs encompassing over
2.1 million connected farmers across 11 states. Operating across more than 10
crop value chains, the platform partners with over 100 leading institutions,
including banks, agri-input companies, Indian Council of Agricultural Research (ICAR), and
agri-tech startups. The ITCMAARS super app, available in 8 regional languages, has emerged
as India's highest-rated agriTech app. The KrishiMitra' voice
assistant, the world's first Gen AI-based chatbot for farmers, has significantly
boosted digital adoption through vernacular and voice-based interactions.
As India's regulatory and consumer landscape increasingly demands
traceability and sustainability, ITCMAARS is laying the foundation for Trust Systems
at Scale', enabling the farming community to meet evolving standards such as the EU
Deforestation Regulation (EUDR) and sustainably produced certification requirements. With
a vision to empower millions of farmers and unlock new value pools across the agri-inputs,
outputs, and services domains, your Company remains deeply committed to leveraging
ITCMAARS to deliver enhanced productivity, improved market access, and resilient incomes
for India's farming communities.
Over the years, your Company has invested significantly in building
competitively superior agri-commodity sourcing expertise comprising multiple business
models, wide geographical spread and customised infrastructure. Your company is rapidly
building expertise in data-science led decision support systems to deepen its sourcing
capability. AI/ML models dynamically respond to evolving conditions across multiple
sourcing dimensions and support the sourcing experts in making optimal decisions around
temporal and spatial vectors. These capabilities and infrastructure have created
structural advantages by facilitating competitive sourcing of agri raw materials for your
Company's Branded Packaged Foods Businesses.
The Business continued to play a pivotal role in securing
benchmark-quality wheat to support the growing requirements of the Aashirvaad'
atta portfolio. Leveraging a wide sourcing network, robust crop development initiatives,
and digital tools, the Business ensured timely and cost-efficient procurement of critical
grades of wheat. During the year, procurement was scaled through direct farm linkages and
FPOs, with a significant enabled platforms. Crop development efforts were intensified
yields, and secure premium varieties to provide consumers with best-in-class product
quality and experience.
During the year, farmer-driven milk procurement network in
Bihar, West Bengal, and Jharkhand was strengthened to meet the growing demands of your
Company's Fresh Dairy portfolio under the Aashirvaad Svasti' brand
and the Sunfeast' Dairy Beverages in Punjab. The Business expanded the
use of digital tools, including automated collection systems, GPS-enabled logistics, and
direct farmer payments, to bring greater transparency across the value chain. Tailored
dairy extension services covering animal nutrition, health, and productivity enhancement
were scaled up, improving yields and reinforcing farmer loyalty. These efforts have
enhanced farmer profitability while ensuring sustained delivery of superior-quality milk
aligned with brand requirements.
The capability to source superior attribute-specific milk has enabled
your Company to expand its Fresh Dairy portfolio with several innovative offerings.
The Business continues to scale-up sourcing of spices to meet
the growing requirements of Sunrise and Aashirvaad brands.
Going forward, the organic sourcing capabilities, farm linkages
and traceability would also become a source of competitive advantage for the organic
portfolio of your Company's FMCG Businesses.
The Business strengthened its collaborations with leading research
institutions across India to build cost-effective, high-yielding, and resilient
Agri-value chains. By mapping climate hotspots and focusing on regenerative agriculture,
your Company introduced location-specific seed varieties and tailored agricultural
practices in key states. This approach is aimed at enhancing crop intelligence, reducing
GHG emissions, and improving soil health. Additionally, efforts to
increaseshareofwheatsourcedviadigitally farm income were supported through the development
of customised improve Agri-inputs,climate layingresilience, the foundationenhance
for sustainable, future-ready food products. Your Company continued developing the
millets value chain, promoting climate-resilient, nutrient-dense crops through
public-private partnerships in Maharashtra and Andhra Pradesh with Indian Institute of
Millets Research (IIMR).
Driving the transformation towards NextGen Agriculture, your Company
has significantly accelerated digital adoption across the Agri landscape, empowering
farmers with advanced, tech-enabled solutions. At the forefront is your Company's
phygital' innovation ITCMAARS which delivers hyperlocal, personalised
recommendations at scale through predictive advisory models powered by IoT and data
analytics. This integrated ecosystem has the potential to unlock several evolving
opportunities that can help reimagine the future of the agri sector and propel the
Business to create new and scalable revenue streams, whilst also benefitting farmers.
To further enhance rural livelihoods, your Company's focus on
Value-Added Agri Products (VAAP) and crop diversificationis catalysing a shift from
conventional production-centric models to demand-driven, value-rich agri-value chains.
Strategic investments in state-of-the-art export infrastructure are linking Indian farmers
to global markets, driving growth and inclusivity.
Through a wide spectrum of initiatives including climate-resilient
farming, natural resource management, competitive value chain development, cutting-edge
digital interventions and robust market linkages, your Company is enabling Indian
agriculture to scale new horizons while advancing national priorities and delivering
sustainable impact.
NOTES ON SUBSIDIARIES
The following may be read in conjunction with the Consolidated
Financial Statements of your Company prepared in accordance with Indian Accounting
Standard 110. Shareholders desirous of obtaining the Report and Accounts of your
Company's subsidiaries may obtain the same upon request. Further, the Report and
Accounts of the subsidiary companies is also available under the Investor
Relations' section of your Company's website, www.itcportal.com, in a
downloadable format. Your Company's Policy for determination of a material
subsidiary, as adopted by your Board, in conformity with Regulation 16 of the
Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements)
Regulations 2015, can be accessed on your Company's corporate website at https://www.itcportal.com/material-subsidiary-policy.
Presently, your Company does not have any material subsidiary.
Surya Nepal Private Limited
Nepal's GDP grew by 3.7% during the fiscal year ended
July 2024, on a low base of 2% in the previous year, led mainly by
uptick in agriculture, hydro power and tourism sectors. However, growth in the Nepalese
economy continues to be challenging amidst subdued economic activities resulting from weak
consumer demand and sluggish private and public sector investments.
The economy saw a modest recovery this fiscal year with an
accommodative monetary policy and consumer price inflation moderating to 4.6% for the
first 9 months of the fiscal year as compared to 5.9% in the previous year. Inward
remittances, which significantly contribute to economic growth, stand at appx. 25% of the
national GDP, grew by 10.0% in the first 9 months, albeit at a slower pace than the
previous year. Strong inward remittances, low interest rates and moderate inflation are
expected to lead to gradual recovery in private consumption and consumer demand.
The Government of Nepal has recently introduced several reforms to
enhance investments, strengthen governance, public service delivery, ease of doing
business etc., which are steps in the right direction. Further measures aimed at
encouraging domestic and foreign investments, incentivising the manufacturing sector to
enable import substitution and job creation, supporting the hospitality sector with its
large economic multiplier effect, on-ground implementation of reforms and
promulgation of industry-friendly policies remain key imperatives for achieving
sustained economic growth. The legal cigarette industry provides livelihoods to over five
lakh individuals involved in tobacco cultivation, manufacturing & trade and makes a
significant to the revenue collection of the Government of Nepal. Despite its far-reaching
economic impact, the legal cigarette industry continues to face significant from an
increasingly punitive and discriminatory taxation and regulatory regime. The company
continues to engage with policy makers for equitable, pragmatic, evidence-based
regulations and taxation policies that balance the economic imperatives of the country and
tobacco control objectives.
The company demonstrated resilient performance during the year despite
subdued consumer demand. The Cigarettes business reinforced its market standing by
leveraging its robust portfolio, superior product quality and wide distribution network. A
differentiated and innovative offering under Surya Fusion' brand was launched
during the year, which further fortified the company's product portfolio.
The company's manufacturing systems continued to set new
benchmarks in responsiveness, quality and productivity. Various initiatives, such as the
manufacture of new product formats, and process automation were implemented during the
year. Relentless focus on developing world-class products anchored on innovation and
benchmarked to international quality standards remain the key sources of
sustainable competitive advantage for the company.
During the year, the company leveraged its distribution reach to scale
up availability of Sunfeast Dark Fantasy Choco Fills' biscuits, which had been
launched in the previous year. Focused investments towards brand building supplemented the
distribution scale up and enabled the brand to achieve premium positioning in the market.
Sunfeast Dark Fantasy Mocha Fills', launched during the year, also elicited
positive consumer response. In the Confectionery business, the company augmented its
product range through new launches such as
Sunfeast Dark Fantasy Choco Rolls', ToffichooCoffee
Delite' and Minto Honey Lemon Ginger'. Focused investments continue
to be made towards enhancing market standing. Capacity utilisation at the company's
state-of-the-art manufacturing facility in Biratnagar is also being progressively
ramped up.
The company's wholly owned subsidiary, Surya Nepal Ventures
Private Limited, engaged in manufacturing and sales of agarbattis, continued to strengthen
its market standing leveraging its differentiated product portfolio, sharply focused
marketing investments and best-in-class product availability across target markets. The
company entered the dhoop segment under the Mangaldeep' brand during the year.
The product range has received encouraging consumer response. The company continues to
make multi-dimensional contributions towards building the societal and economic capital of
Nepal. In line with applicable regulations and
CSR policy, the company carried out initiatives under four
distinct CSR Platforms, namely, Surya Nepal Asha, Surya Nepal Prakriti,
Surya Nepal Adharshila and Surya Nepal Gatha during the year. Key
interventions include:
providing assistance to farmers in areas proximal to the
company's operations, creation of agri-infrastructure such as vermicompost
pits, harvesting sheds etc., providing training to improve productivity and enhance
income generation for farmers through animal husbandry, improvement in the quality
of education in public schools in the vicinity of the company's operating locations,
development of public infrastructure in the catchment areas of operating locations,
assistance in various environment preservation measures like urban plantation and
preservation of biodiversity, support in organising the largest Nepali literature
festival and assistance in promotion and revival of the local Nepali folk musical
instrument Sarangi' through various training programs and workshops.
During the year, the company recorded Revenue from Operations of NRs. 5293 crores
(previous year
NRs. 4979 crores) and Net Profit of NRs. 1172 crores
(previous year NRs. 1118 crores) on a consolidated basis. The company
declared a dividend of NRs. 273 per equity share of NRs. 50 9 each for the year
ended 15th July, 2024 (31st Asadh, 2081), amounting to NRs. 1101 crores (previous
year NRs. 563 per equity share of NRs. 100 each amounting to NRs. 1135 crores).
The company continues to be one of the largest contributors to the
exchequer in Nepal and is well-positioned to consolidate its leadership position by
leveraging its robust portfolio of products, deep & wide distribution network,
best-in-class manufacturing facilities and
9
One Ordinary equity share of the company having face
value of NRs 100/- was sub-divided to 2 Ordinary equity shares having face value of NRs.
50/- each during the year.
execution excellence. The company continues to explore opportunities to
rapidly scale-up the newer FMCG businesses and evaluate emerging opportunities in this
space.
ITC Infotech India Limited and its subsidiaries
The global IT industry continued to be impacted by heightened
uncertainty and volatility in the macro-economic environment, exacerbated by geo-political
dynamics. As per NASSCOM estimates, the Indian IT Services industry grew by 4.3% in FY
2024-25 led by AI, cloud-native technologies and cybersecurity services.
Against the backdrop of subdued industry growth, the company
delivered robust performance with consolidated revenues growing by 13.8% over the previous
year. The company remained aligned with the changing business priorities of its customers
and achieved strong growth in key customer accounts by collaborating in their development
and transformation initiatives. Clients are increasingly seeking strategic partners
to streamline their portfolio of services and enhance cost efficiencies. The company
continues to effectively address such requirements by leveraging its integrated global
service delivery structure and strengthening operational efficiencies through a structured
delivery excellence framework, employing a metrics-driven approach. The company continues
to invest in institutionalising delivery excellence and building future-ready capabilities
in key focus areas. During the year, the company formed a Technology Center of Excellence
(CoE) in Bengaluru to serve as an incubation centre to build capabilities in next
generation technologies, and a state-of-the-art Global AI Centre of Excellence in Kolkata
to develop cutting-edge solutions. The company has also invested in building its AI
capabilities and created GenAI powered platforms & accelerators, offering unique
proposition to clients. In recent years the company has focused on building offerings and
creating assets around capabilities like CIO 360 - Run the Business'
platform, Hotels-in-a-Box and Digital Manufacturing, S4/HANA, Digital Workplace, Hyper
Automation, Adobe D2C, ServiceNow and Cybersecurity.
Towards enhancing its Cloud service capabilities, the company
acquired Blazeclan Technologies Private
Limited (Blazeclan), a leading Cloud consulting firm, during the year.
Blazeclan has well-established capabilities in Cloud transformation, with expertise in
Cloud Migration, Digital Services, Digital Cloud Consulting and Data Analytics &
Insights across AWS, Azure and GCP platforms. The company has created a new Cloud
services' line combining cloud professionals from both companies to provide high
quality, scalable and secure cloud solutions and assist clients in their digital
modernisation and transformation journeys. The company's investments in building
technology-led solutions and offerings in future-focused areas were acknowledged in global
benchmarking reports by leading analyst firms.During the year, the company was recognised
as Disruptor' across several Avasant RadarView service provider
benchmarking reports, including Digital CX Services', Data Management and
Advanced Analytics', End-user Computing', Digital Workplace',
Intelligent Automation' and Travel, Transportation & Hospitality
Digital Services'. The company was recognised as Rising Star' in the
Data Modernisation Services-Midsize' and Advanced BI &
Reporting Modernisation-Midsize' quadrant in ISG provider lens research report
on Advanced Analytics and AI services. Attracting, training and retaining high-quality
talent, particularly in niche and future-focused technologies remain a key priority for
the company to succeed in the global IT Services industry. The company continues to foster
an employee-centric and high-performance work culture driving holistic well-being and
growth as part of its comprehensive employee value proposition. Leadership strength
continues to be built through curated leadership development programs and strengthen
employee competencies through domain & technology-led training and career development
programs. The company has initiated an extensive AI training programme covering over 9,000
employees to create an AI-proficient workforce.
During the year, the company's consolidated Revenue from
Operations stood at Rs 4244.83 crores (previous year Rs 3730.23 crores). Net Profit for
the year was Rs 449.82 crores (previous year Rs 463.13 crores) after considering
costs related to the Blazeclan acquisition, and investments towards business growth and
capability building.
For the year under review: a. ITC Infotech India Limited recorded
Revenue from Operations of Rs 3204.32 crores (previous year Rs 2869.29 crores) and Net
Profit of Rs 466.62 crores (previous year Rs 382.21 crores). The company paid a total
dividend of Rs 53.75 per Equity Share of Rs 10/- each aggregating Rs 488.32 crores
(previous year Rs 55.50 per Equity Share of Rs 10/- each aggregating Rs 488.40
crores). b. ITC Infotech Limited, UK, a wholly-owned subsidiary of the company, recorded
Revenue of GBP 28.80 million
(previous year GBP 34.11 million) and Net Profit of
GBP 1.33 million (previous year GBP 1.49 million). c. ITC Infotech
(USA), Inc., a wholly-owned subsidiary of the company, together with its wholly-owned
subsidiary Indivate Inc., recorded Revenue of US$ 160.71 million (previous year US$
158.58 million) and Net Profit of US$ 6.53 million (previous year
US$ 6.69 million). d. In the recent past, ITC Infotech India Limited
has also set up subsidiary companies in Brazil, Mexico, France, Germany, Italy, Malaysia
and Saudi Arabia. Please refer to Form AOC-1 (Statement containing salient features of the
financial statements of
Subsidiaries / Associate companies / Joint Ventures), forming part of
the Report and Accounts, for details on financial performance of these companies e. The
consolidated results of the company include Revenue of Rs 98.43 crores and Net Loss of
Rs 3.38 crores recorded by Blazeclan Technologies Private Limited and
its wholly owned subsidiaries post 1st October, 2024, i.e. the date of acquisition.
Consequent to the acquisition, 10 wholly owned subsidiaries of Blazeclan across several
countries including Singapore, Australia, Malaysia, Belgium, New Zealand, USA, Canada and
Philippines have become step down subsidiaries of the company.
Going forward, ITC Infotech seeks to augment its portfolio of
technology offerings across select industry verticals, develop new platforms &
accelerators and strengthen its alliance ecosystem through partnerships with hyperscalers
and platform providers in identified capability areas such as GenAI, Digital, Data &
Analytics, Cloud, Infrastructure Services and ERP Systems. Strategic interventions are
planned towards building a robust talent supply chain with focus on employee-centricity
and fostering a high-performance culture. The company is well poised to craft the
next horizon of growth in the years ahead driven by focused strategies to identify go to
market opportunities, building capabilities through platforms and offerings and capacity
building to drive scale.
Technico Agri Sciences Limited
During the year under review, potato production in India stood at 57
million MT, representing a decline of 5% over the previous year. Lower potato production
resulted in a significant rise in potato prices during the year.
Leveraging its institutional strengths and strong brand value, the
company continued to enhance its market standing by entering new potato growing markets
and expanding presence in existing ones. The company's second greenhouse facility,
located at Panchkula, was commissioned during the year to augment capacity and service the
growing demand from institutional customers. The company's leadership in production
of early generation seed potatoes and strength in agronomy continue to support the
Bingo!' range of potato chips of your Company and in servicing the seed potato
requirements of the farmer base of your Company's Agri Business.
. The company's Revenue from Operations stood at Rs 383.68
crores (previous year Rs 323.95 crores) with Net Profitof Rs 83.76 crores (previous
year Rs 37.81 crores). Total Comprehensive Income for the year stood at Rs 83.71
crores (previous year Rs 37.82 crores).
The company continues to leverage its deep domain expertise, strengthen
relationships with global seed breeders and farmers to introduce high yield and climate
resilient seed varieties to fortify its leadership position in the seed potato industry.
Technico Pty Limited and its subsidiaries
The company continues to focus on upgradation and commercialisation of
its TECHNITUBER? Seed Technology and customising the agronomy practices for
deployment across various geographies. Further, the company is also engaged in the
marketing of TECHNITUBER? seed produced at the facilities of its subsidiary in
China and Technico Agri Sciences Limited, India, a wholly-owned subsidiary of your
Company, to global customers. For the year under review: a. Technico Pty Limited,
Australia registered a turnover of Australian Dollars (A$) 2.86 million (previous year
A$ 1.69 million) and a Net Profit of A$ 1.51 million(previous year A$
0.81 million). b. Technico Technologies Inc., Canada has wound down its seed business
operations and is exploring other business opportunities in Canada. c. Technico Asia
Holdings Pty Limited, Australia, and Technico Horticultural (Kunming) Co. Limited, China
there were no significant to the above companies.
Wimco Limited
The company's business activities comprise fabrication and
assembly of machinery for tube filling, cartoning, wrapping, material handling including
conveyor solutions and engineering services for the FMCG and Pharmaceutical industries.
During the year, the company monetised the value of certain identified
assets relating to the engineering business thereby strengthening its Balance Sheet. The
company's Revenue from Operations for the year stood at Rs 2.60 crores (previous
year: Rs 3.47 crores) with a Net Profit ofRs 1.45 crores (previous year loss of Rs
1.88 crores). Total Comprehensive Income for the year stood at Rs 1.45 crores (previous
year (-) Rs1.93 crores).
North East Nutrients Private Limited
Your Company holds 76% equity stake in North East Nutrients Private
Limited, which has set up a food processing facility in Mangaldoi, Assam, to cater to the
biscuits market in Assam and other north-eastern states. The company continues to focus on
consistently improving operational efficiency and productivity. In recognition of its high
standards of quality, the company received three Gold Awards at the Convention on Quality
Concepts 2024, organised by the Quality Circle Forum of India, Durgapur
Chapter. The company also received one Gold and one Silver Award at the National POKA-YOKE
competition and a Silver Award in the FACE Food Safety & Quality Kaizen Competition,
2024 organised by CII.
The company's Revenue from Operations for the year stood at Rs
158.87 crores (previous year Rs 154.07 crores), while Net Profit for the year wasRs 13.63
crores (previous year Rs 14.90 crores). Total Comprehensive Income for the year stood at
Rs 13.60 crores (previous year Rs 14.89 crores).
For FY 2024-25, the Board of Directors of the company has recommended a
final dividend of Rs 2.00 per equity share of Rs 10 each, aggregating Rs 14.60 crores (previous
year final dividend of Rs 2.00 per equity share of Rs 10 each, aggregating Rs 14.60
crores).
ITC IndiVision Limited events to report with respect
The company is engaged in manufacture and export of nicotine and
nicotine derivative products. The company's manufacturing facility, situated near
Mysuru has the capability to produce purest nicotine derivatives conforming to US and EU
pharmacopoeia standards. The company undertook extensive product development initiatives,
customer trials and business development efforts and is well poised to rapidly scale up
business going forward.
During the year, the company recorded Total Income of Rs 10.51 crores
(previous year Rs 1.19 crores) and Net Loss of Rs 55.56 crores (previous year loss of Rs
31.12 crores), primarily on account of gestation costs and depreciation.
ITC Fibre Innovations Limited (IFIL)
The company manufactures Moulded Fibre Products made from renewable
natural fibres such as wood and offers sustainable solutions across industries including
food service & delivery, FMCG and electronics.
Commercial production at the company's state-of-the-art
manufacturing facility at Badiyakhedi, Madhya Pradesh commenced in March 2024. During the
year, the company obtained multiple certifications affirming that its products are food
contact safe and environment friendly and conform with the requirements under US Food and
Drug Administration, German Federal Institute for Risk Assessment and Indian
FSSAI regulations. These certifications enable IFIL to differentiate
its offerings with both domestic and international customers. The commercial sales were
scaled up during the year post extensive product development efforts and customer trials.
Going forward,
IFIL will leverage the expertise of the Business in fibre value chain,
manufacturing excellence and strong sustainability credentials to rapidly scale-up
business with continued focus on developing innovative plastic substitution
solutions. During the year ended 31st March 2025, the company recorded Total Income
of Rs 4.61 crores (previous year Rs 1.26 crores) with Net Loss of Rs 21.41 crores
(previous year loss of Rs 3.56 crores), primarily on account of gestation costs and
depreciation.
Russell Credit Limited
The company recorded Total Income of Rs 71.91 crores (previous
year Rs 60.91 crores) and Net Profit of Rs 47.49 crores (previous year Rs 39.39 crores).
Growth in Total Income was driven by higher surplus liquidity and increase in yield of the
funds deployed on account of higher market interest rates.
During the year, the company transferred its investments in EIH Limited
and HLV Limited to your Company at their respective cost of acquisition which led to
reversal of the mark-to-market gain on the said investments. As a result, Total
Comprehensive Income for the year stood at (-) Rs 484.29 crores (previous year Rs
442.67 crores). Temporary surplus liquidity of the company is mainly deployed in bonds,
debt mutual funds, bank fixed deposits, certificate continues to closely monitor its
investments in line with market interest rate movements and explore opportunities to make
strategic investments for the ITC Group. For FY 2024-25, the company declared final
dividend of Rs 0.36 per Equity Share of Rs 10 each, aggregating
Rs 23.27 crores (previous year final dividend of
Rs 0.30 per Equity Share of Rs 10 each, aggregating
Rs 19.39 crores).
Gold Flake Corporation Limited
The company holds 50% equity stake in ITC Filtrona Limited. During the
year, the company recorded Total Income of Rs 25.11 crores (previous year Rs 24.82 crores)
and Net Profit of Rs 23.80 crores (previous year Rs 23.12 crores). The company declared
interim dividend of Rs 14.10 per Equity Share of Rs 10 each, aggregating Rs 22.56 crores
(previous year Rs 14.10 per Equity Share of Rs 10 each, aggregating Rs 22.56
crores).
Greenacre Holdings Limited
The company provides maintenance services for commercial office
buildings, EPC (engineering, procurement, construction) management services as well as
project management consultancy services. During the year, the company recorded Total
Income of Rs 13.46 crores (previous year Rs 11.61 crores) and Net Profit
ofRs 7.23 crores (previous year Rs 2.82 crores).
ITC Integrated Business Services Limited
The company is in the business of providing support to the Business
Shared Services operations of your Company and its related entities.
During the year, the company recorded Total Income of Rs 21.50 crores
(previous year Rs 12.78 crores) and Net Profit ofRs 1.41 crores (previous year Rs 0.60
crore).
MRR Trading & Investment Company Limited
The company, a wholly-owned subsidiary of ITC Integrated
Business Services Limited, holds tenancy rights in a commercial building located in Mumbai
and also provides estate maintenance services. During the year, the company
recorded Total Income of Rs 7.58 lakh (previous yearof deposits,Rs 7.38 lakh) and
Net Profit of etc. The company Rs 0.41 lakh (previous year Rs 0.66 lakh).
Pavan Poplar Limited
The operations of the company continue to be adversely impacted
pursuant to the Order of the Honourable High Court of Uttarakhand at Nainital in
February 2014 dismissing the Writ Petition filed by the company against the Order of the
District Magistrate authorising the State authorities to take possession of the
land leased to the company. The company had filed an appeal against the aforementioned
order of the Honourable High Court in 2014, which has been pending adjudication.
Considering the time and resources involved, the company has since withdrawn the said
appeal with the approval of the Honourable High Court on 7th March 2025. During the year,
t he company recorded Total Income of Rs 0.18 crore (previous year Rs 0.14 crore) and
Net loss of Rs 0.03 crore (previous year loss of Rs 0.03 crore).
Prag Agro Farm Limited
The operations of the company continue to be adversely impacted
pursuant to the Order of the Honourable High Court of Uttarakhand at Nainital in February
2014 dismissing the writ petition filed by the company against the Order of the District
Magistrate authorising the State authorities to take possession of the land leased
to the company. The company had filed an appeal against the aforementioned order of the
Honourable High Court in 2014, which has been pending adjudication. Considering the
time and resources involved, the company has since withdrawn the said appeal with the
approval of the Honourable High Court on 7th March 2025. During the year, the company
recorded Total Income of Rs 0.10 crore (previous year Rs 0.10 crore) and Net loss of Rs
0.09 crore (previous year loss of Rs 0.02 crore).
NOTES ON JOINT VENTURES
ITC Filtrona Limited (formerly known as ITC Essentra Limited) a
joint venture of Gold Flake Corporation Limited
The company delivered resilient performance during the year amidst
continued volatility in the supply chain for certain input materials.
The company sustained its leadership position in the industry
consolidating its status as the preferred supply chain partner for several well-known
national brands. The company continues to leverage its core strengths of focused
innovation, best-in-class quality, consistent delivery and strong customer relationships.
The company continues to partner with its customers and invest in technology upgradation
and capability building towards sustaining its position as the innovation and
quality benchmark' in the Indian cigarette filter industry.
During the year ended 31st March, 2025, the company's Revenue from
Operations stood at Rs 761.34 crores (previous year Rs 743.45 crores). Net Profit during
the year stood at Rs 83.85 crores (previous year Rs 80.80 crores). The Board of Directors
of the company has recommended a dividend of Rs 125 per equity share of Rs 10 each for the
year ended 31st March, 2025 (previous year
Rs 100 per equity share).
Logix Developers Private Limited (LDPL)
Logix Developers Private Limited is a joint venture between your
Company and Logix Estates Private Limited for developing a luxury hotel-cum-service
apartment complex at the company's leasehold site located at Sector 105 in New
Okhla Industrial Development Authority (NOIDA). Your Company presently holds 27.9% equity
stake in LDPL. As reported in prior years, your Company reiterated its position with the
JV partner that it was committed to developing a luxury hotel-cum-service apartment
complex as envisaged under the JV Agreement and that it was not interested in progressing
with any alternative project plans proposed by the JV partner. However, the JV partner
refused to progress the project and instead expressed its intent to exit from the JV by
selling its stake to your Company. Subsequently, the JV partner proposed that both parties
should find a third party to sell the entire shareholding in LDPL. In view of these
developments, your Company had filed a petition before the erstwhile Company Law Board
submitting that the affairs of the JV entity were being conducted in a manner that was
prejudicial to the interest of your Company and the JV entity. The matter is currently
before the National Company Law Tribunal (NCLT). The JV partner had also filed a petition
before the Honourable Delhi High Court for winding up the JV company, which was
transferred to the NCLT by the Honourable Delhi High Court. The matter was heard before
the NCLT on several occasions in the past but could not be concluded. On 21st January,
2020, the matter was assigned to a new bench, post which hearings on the matter are being
held. In July 2022, LDPL received a communication from NOIDA authorities intimating
cancellation of the sub-lease for the land on which the project was to be constructed on
account of non-payment of lease instalments and non-fulfilment of the conditions of the
sub-lease, including forfeiture of the amount deposited. The company is evaluating all
options to pursue its rights in the matter. Consequently, as a matter of prudence, the
company had derecognised the leasehold land/assets as well as adjusted/reversed the lease
liabilities towards NOIDA in accordance with the terms of the sub-lease deed, in its
financial statements for the year ended 31st March 2022.
During the year ended 31st March, 2025, the company recorded a Net
Profit of Rs 0.25 crore (previous year Rs 0.22 crore). The Net Worth of the company
stood at Rs 5.57 crores as at 31st March, 2025 (previous year Rs 5.32
crores).
Your Company's total investment in LDPL was Rs 41.95
crores. Your Company had made provision of the entire investment amount as diminution in
the carrying value of investment in the previous years and consequently the carrying value
of your Company's investment in LDPL as at 31st March, 2025, is Nil.
The financial statements of LDPL for the year ended31st March, 2025,
are yet to be approved by its Board of Directors. In the absence of audited
financial statements of LDPL, the Consolidated Financial Statements of your Company for
the year ended 31st March, 2025, have been prepared based on the financial
statements prepared by the management of LDPL.
NOTES ON ASSOCIATES ITC Hotels Limited
ITC Hotels Ltd. (ITCHL) was incorporated as a wholly-owned
subsidiary of your Company in July, 2023. The Board of Directors of your Company and ITC
Hotels Limited, had on 14th August, 2023 approved, subject to necessary statutory and
regulatory approvals, the Scheme of Arrangement amongst your Company and ITC Hotels
Limited and their respective shareholders and creditors (Scheme') for demerger
of the Hotels Business (as defined in the Scheme) of your Company on a going concern
basis. The Scheme was approved by the Honourable NationalCompany Law Tribunal,
Kolkata Bench vide its order dated 4th October, 2024.
Pursuant to the Scheme, the Hotels Business of your Company
(along with all assets and liabilities thereof, excluding ITC Grand Central, Mumbai) and
the investments held in hospitality entities i.e.
Fortune Park Hotels Limited, Bay Islands Hotels Limited, Landbase
India Limited, WelcomHotels Lanka (Private) Limited, Srinivasa Resorts Limited,
International Travel House Limited, Gujarat Hotels Limited and Maharaja
Heritage Resorts Limited have been transferred to ITCHL on a going concern basis from the
Effective Date i.e., 1st January 2025. ITCHL issued and allotted equity shares to the
shareholders of your Company as per the share entitlement ratio provided in the Scheme and
consequently your Company holds 39.88% stake in ITCHL as at 31st March 2025. Consequently,
ITCHL has become an Associate of your Company.
ITCHL is amongst the fastest growing hospitality chains in the country
with over 140 properties and 13,300 rooms under multiple brands catering to
different market segments. ITCHL is recognised for its portfolio of world-class
properties, iconic bouquet of brands, cuisine expertise and service excellence. Anchored
on the ethos of Responsible Luxury', ITCHL is a global exemplar in sustainable
hospitality.
The company delivered robust performance during the year clocking
record high revenue and profits. Room revenues recorded strong growth driven by broad-based
performance across segments. Occupancy and Average Daily rate (ADR) witnessed robust
growth on the back of sustained demand across key markets and smart revenue management.
ITCHL continues to pursue an asset-right' growth strategy
to drive growth while reducing capital intensity of operations by focusing on strong
partnerships with asset owners, leveraging brand credentials and providing operational
expertise. A substantial part of incremental room additions is expected to accrue through
management and franchising contracts going forward. The company is also progressing
investments towards scaling up its portfolio of owned hotel rooms. A greenfield project is
underway at Puri, Odisha and a new block is under construction at the existing Welcomhotel
in Bhubaneshwar. ITCHL also seeks to leverage its strategic land bank to enhance the
portfolio of owned hotels.
The hospitality sector in India is poised to grow rapidly in the years
ahead driven by growing per capita income, rapid urbanisation, increasing societal
aspirations and low room supply penetration. ITCHL is well placed to craft
its next horizon of growth as a pure-play hospitality entity leveraging your
Company's institutional strengths, strong brand equity and goodwill.
Delectable Technologies Private Limited
Delectable Technologies Private Limited (Delectable) is, inter alia,
engaged in the sale of FMCG products leveraging app-based technology through vending
machines, primarily installed across office locations.
The total investment of the Company in Delectable stands at Rs
11 crores for a 39.3% stake, on a fully diluted basis.
Delectable has significantly scaled down its operations during the
year. Your Company has divested its holding in Delectable in May 2025.
Sproutlife Foods Private Limited
Sproutlife Foods Private Limited (Sproutlife) operates in the fast
growing, nutrition-led health food space with a diversified including protein bars,
breakfast cereals, nutraceuticals etc. under the Yogabar' brand. During the
year, your Company invested Rs 30 crores in Sproutlife, consequent to which your
Company's stake now stands at 47.50% (previous year 44.74%) on a fully diluted basis.
Cumulative investment in Sproutlife stands at Rs 255 crores as at 31st March, 2025.
Sproutlife continues to register robust growth across its target
markets in its core categories of Bars, Muesli and Oats; product portfolio was augmented
during the year with the launch of protein drinks and whey protein.
Mother Sparsh Baby Care Private Limited
Mother Sparsh Baby Care Private Limited (Mother Sparsh) is a premium
ayurvedic and natural baby care brand, which is focused on baby personal care, health
& hygiene and expert baby care. With high quality products, Mother Sparsh aims to
serve the needs of informed new-age mothers who are making conscious decisions to switch
to superior products for their babies. The company recorded robust growth during the year
on the back of increasing consumer franchise for its differentiated product range and
entry into the quick commerce channel.
As at 31st March 2025, your Company held 26.5% stake in Mother Sparsh
on a fully diluted basis at a cumulative investment value of Rs 45 crores.
In April 2025, your Company executed Definitive
Agreements to acquire the balance 73.5% stake in one or more tranches
over a time period of about two to three years subject to fulfilment of prescribed terms
and conditions.
ATC Limited (an associate of Gold Flake Corporation Limited)
The company is a contract manufacturer of cigarettes. The
company continues to deliver superior quality products to its customers while maintaining
high levels of flexibility and agility in its manufacturing operations.
During the year, the company received the National Award for
Outstanding Industrial Relations 2023-24' from All India Organisation of Employers in
the MSME category and the Silver Prize in Manufacturing Small Sector' product
portfolio across multiple categories at the Federation of Indian Chambers of Commerce and
Industry (FICCI) Awards for Excellence in Quality Systems 2024. The company was also
recognised as an Energy Efficient Unit' by Confederation of
IndianIndustry (CII) and accredited with Social Accountability Management System Standard
SA 8000:2014 by DNV.
Associates of Russell Credit Limited
Russell Investments Limited, Divya Management Limited and Antrang
Finance Limited
The above companies are associates of Russell Credit Limited. These
companies are NBFCs registered with the Reserve Bank of India and continue to explore
opportunities for strategic investments.
For further details on performance of the above-mentioned associate
companies, please refer to Form AOC-1
(Statement containing salient features of the financial statements of
Subsidiaries / Associate companies / Joint Ventures), forming part of the Report
and Accounts.
INTERNAL FINANCIAL CONTROLS
The Corporate Governance Policy guides the conduct of affairs of your
Company and clearly delineates the roles, responsibilities and authorities at each level
of its three-tiered governance structure and key functionaries involved in governance. The
ITC Code of Conduct commits management to financial and accounting policies, systems and
processes. The Corporate Governance Policy and the ITC Code of Conduct stand widely
communicated across t he enterprise at all times and together with the Strategy of
Organisation, Planning & Review Processes and the Risk Management Framework provide
the foundation for Internal Financial Controls with reference to your Company's
Financial Statements.
Such Financial Statements are prepared on the basis of the Material
Accounting Policies that are carefully selected by management and approved by the Audit
Committee and the Board. These Policies are supported by the Corporate Accounting and
Systems Policies that apply to the entity as a whole to implement the tenets of Corporate
Governance and Material Accounting Policies uniformly across your Company. The
Accounting Policies are reviewed and updated from time to time. These, in turn, are
supported by a set of Divisional policies and Standard Operating Procedures (SOPs) that
have been established for individual Businesses.
Your Company uses Enterprise Resource Planning (ERP) systems as a
business enabler and also to maintain its books of accounts. The SOPs, in tandem with
transactional controls built into the ERP systems, ensure appropriate segregation of
duties, tiered approval mechanisms and maintenance of supporting records. The Information
Management Policy reinforces the control environment. The systems, SOPs and controls are
reviewed by Divisional management and audited by
Internal Audit, whose findings and recommendations are reviewed by the
Audit Committee and tracked through till implementation.
Your Company has in place adequate internal financial controls with
reference to the Financial Statements. These have been designed to provide reasonable
assurance with regard to recording and providing reliable financial information; complying
with applicable statutes; safeguarding assets from unauthorised use; ensuring that
transactions are carried out with adequate authorisation and complying with Corporate
Policies and Processes. Such controls have been assessed during the year, after taking
into consideration the essential components of internal controls stated in the Guidance
Note on Audit of Internal Financial Controls over Financial Reporting issued by The
Institute of Chartered Accountants of India. Based on the results of such assessment
carried out by management, no reportable material weakness or significant l financial
controls was observed. Nonetheless, your Company recognises that any internal control
framework, no matter how well designed, has inherent limitations and accordingly, regular
audit and review processes ensure that such systems are reinforced on an ongoing basis.
RISK MANAGEMENT
As a diversified enterprise, your Company continues to focus on a
system-based approach to business risk management. The management of risk is embedded in
the corporate strategies of developing a portfolio of world-class businesses that
best match organisational capability with opportunities in domestic and international
markets, developing capabilities and competencies for the future in order to enhance
competitiveness and win in the markets of tomorrow. Accordingly, management of risk has
always been an integral part of your Company's Strategy of
Organisation' and straddles its planning, execution and reporting systems &
processes. Backed by strong internal control systems, the current Risk Management
Framework consists of the following key elements:
The Corporate Governance Policy, approved by the Board, clearly
lays down the roles and responsibilities of the various entities in relation to risk
management covering a range of responsibilities, from the strategic to the operational.
These role definitions, inter alia, provide the foundation for appropriate risk management
procedures, their effective implementation across your Company and independent monitoring
and reporting by Internal Audit.
The Risk Management Committee, constituted by the Board,
monitors and reviews the strategic risk management plans of your Company as a whole
and provides necessary directions on the same.
The Corporate Risk Management Cell, through focused interactions
with Businesses, facilitates the identification and prioritisation of strategic and
operational risks, development of appropriate mitigation strategies and conducts periodic
reviews of the progress on the management of identified risks.
A combination of centrally issued policies and
Business-specific procedures bring robustness to the process of
ensuring that business risks are effectively addressed. deficiencyin the design or
operation of interna
Appropriate structures are in place to proactively monitor and
manage the inherent risks in businesses with unique or relatively high risk profiles.
Foreign currency exposures continue to be managed within the
framework of the Forex Manual.
A strong and independent Internal Audit function at the
Corporate level carries out risk focused audits across all Businesses, enabling
identification of areas where risk management processes may need to be strengthened. The
Audit Committee of the Board reviews Internal Audit findings and provides strategic
guidance on internal controls. The Audit Compliance Review Committee closely monitors the
internal control environment within your Company including implementation of the action
plans emerging out of internal audit findings.
At the Business level, Divisional Auditors continuously verify
compliance with laid down policies and procedures and help plug control gaps by assisting
operating management in the formulation of control procedures.
A robust and comprehensive framework of strategic planning and
performance management ensures realisation of business objectives based on effective
strategy implementation. The annual planning exercise requires all Businesses to clearly
identify their top risks and set out a mitigation plan with agreed timelines and
accountabilities. Businesses are required to confirm periodically that all relevant risks
have been identified, that appropriate mitigation measures have been implemented. Your
Company endeavours to continuously sharpen its Risk Management systems and processes in
line with a rapidly changing business environment. All Businesses of your Company
have adopted the ISO 31000 Risk Management Standard; risk management systems and
processes prevalent in the Businesses have been independently assessed to be compliant
with the same. The centrally anchored initiative of conducting independent external
reviews of key business processes with high value at risk' continued during the
year. These interventions continue to provide further assurance on the robustness
of risk management practices prevalent in your Company.
Recognising Digital as a megatrend shaping the future, your Company
remains focused on building a dynamic Future-Tech' enterprise powered by
advanced digital technologies and infrastructure across the value chain. Your
Company's digital transformation journey is also resulting in changes in its risk
profile marked by a heightened cyber threat environment. The cybersecurity landscape is
constantly evolving, characterised by a diverse array of threats that target individuals,
organisations, and critical infrastructure. Cybercriminals are employing increasingly
sophisticated tactics, such as ransomware, phishing and advanced persistent threats, to
exploit vulnerabilities and gain unauthorised access to sensitive data.
Your Company has a multi-tiered cybersecurity defence strategy that
includes firewalls,antivirus and anti-malware systems to prevent, detect and respond to
cyber incidents. These defence mechanisms are implemented at various access and data
processing points, including endpoints, data centres, network perimeters and cloud
instances. To further enhance user awareness, your Company has established a comprehensive
digital cybersecurity training program for all employees. The Cyber Security Committee of
your Company, chaired by the Chief Digital and Information Officer (CDIO), establishes
best practices, monitors the cybersecurity posture, and defines strategic priorities to
ensure secure and reliable services in a rapidly evolving digital landscape. Your
Company's cybersecurity practices are guided by several international frameworks and
standards, such as assessed, evaluated and
NIST and ISO 27001.
During the year, your Company operationalised the Advanced Cyber
Security Operations Centre (SOC) equipped with state-of-the-art capabilities including AI-driven
threat intelligence from multiple sources. Tabletop exercises have been conducted to
improve incident response capabilities for the Cyber Security Incident Response team,
under the leadership of the Chief
Information Security Officer (CISO). Further, the SOC is being
augmented with behavioural anomaly detection capabilities to enhance threat detection.
In response to the progressive migration of workloads to the Cloud,
your Company has adopted a zero trust architecture and has established a digital-ready,
cloud-secure wide area network - ITC Digibahn. This network ensures that all authorised
users can access fast, reliable, and secure connections from any location, on any device,
at any time. Your Company is also upgrading both endpoint and email security by adopting
best-in-class technologies to enhance protection against external threats. The growing
integration and convergence of Information Technology (IT) and Operational Technology (OT)
within
Industrial Control Systems significantlyincreases the risk of
cyber-attacks. Accordingly, a comprehensive OT Security policy has been established across
all Businesses and an assessment of IT and OT security maturity is conducted at least once
in two years.
The use of Artificial Intelligence (AI) is becoming increasingly
prevalent in various business domains. In this regard, your Company has adopted a range of
security best practices, including an approved list of generative AI tools and platforms,
a data management framework, mandatory proof of concept (POC) requirements, data privacy
controls, ethical AI usage guidelines, and user awareness training.
India ranks among the most vulnerable countries in the world in terms
of climate change impact. As part of its Sustainability 2.0 vision, your Company is
pursuing a multi-pronged climate strategy that entails extensive decarbonisation and
building resilience against climate risk across the value chain.
Your Company's low carbon growth approach focuses on increasing
the share of renewable energy, improving energy productivity, construction of green
buildings, greening logistics, optimising distance-to-market' and promoting
regenerative agriculture practices in agri-value chains, thus enabling transition to a net
zero economy. Simultaneously, your Company is actively working towards climate-proofing
its operations and agricultural value chains by using state-of-the-art climate risk
modelling techniques and developing site-specific risk mitigation strategies. Your
Company's approach towards water stewardship is aligned with the Alliance for Water
Stewardship Standard, a globally recognised framework for assessing the efficacy of water
management across water stressed sites. Further, your Company recognises that the
preservation and nurturing of biodiversity is crucial for long-term sustainability of its
business and is committed to conducting its operations in a manner that protects,
conserves and enriches biodiversity in line with the Board-approved Policies on
Biodiversity Conservation and Deforestation.
Your Company sources several commodities for use as inputs in its
Businesses and engages in agri-commodity trading as part of its Agri Business. In respect
of commodities sourced for use as inputs in its Businesses, your Company has well laid out
strategies to manage risks arising out of the inherent price volatility associated with
such commodities. This includes robust mechanisms for monitoring market dynamics towards
making informed sourcing decisions, well defined inventory holding norms based on
considerations such as seasonality and the strategic nature of the commodity concerned,
long-term contracts with suppliers and continuous diversification of the supplier base to
secure supply of critical items at competitive costs. Multiple sourcing models, wide
geographical spread, extensive sourcing and supply chain network and associated
infrastructure in key growing areas coupled with deep-rooted farmer linkages and use of
digital technologies ensure sourcing of high quality agri-commodities at competitive
costs.
In respect of agri-commodity trading, your Company has a well-defined
policy to manage risks associated with sourcing of such commodities. This includes:
segregation of duties and robust internal controls through a
system of checks and balances embedded in the organisation and governance structure
clearly defined limits for trading positions (long and short)
and net cash loss for specific commodities/ commodity groups mitigation of price,
liquidity and counter party risks through hedging on commodity exchanges (mainly NCDEX)
for certain commodities, as applicable. Correlation between prices prevailing in the
physical market and those on the commodity exchange is analysed regularly to ensure
effectiveness of hedging robust monitoring and review mechanisms of net open
positions and value at risk'
ECGC cover for exports (covering commercial & political
risks) and credit insurance for large domestic customers.
The combination of policies and processes as outlined above adequately
addresses the various risks associated with sourcing of commodities for your
Company's Businesses.
Your Company's strategy of backward integration in sourcing of
agri-commodities such as wheat, potato, fruit pulp, spices, milk and leaf tobacco;
in-house manufacturing of paperboards, paper and packaging (including pulp production and
print cylinder making facilities); wood procurement from the economic vicinity of the
Bhadrachalam unit, facilitates access to critical inputs at benchmark quality and
competitive cost besides ensuring security of supplies. Further, each of your
Company's Businesses continuously focuses on product mix enrichment and yield
improvement towards protecting margins and insulating operations from spikes in input
prices.
The Risk Management Committee met thrice during the year and was
updated on the status and effectiveness of the risk management plans. The Audit Committee
was also updated on the effectiveness of your Company's Risk Management systems and
policies.
The risk management practices of your Company, as reviewed through the
Risk Management Cell and Internal Audit processes, have been found to be relevant and
commensurate with the size and complexity of its operations.
AUDIT AND SYSTEMS
Your Company believes that strong internal control systems that are
commensurate with the scale, scope and complexity of its operations are concomitant to the
principle of governance that freedom of management should be exercised within a framework
of appropriate checks and balances.
Your Company remains committed to ensuring a mature and effective
internal control environment that, inter alia, provides assurance on orderly and efficient
conduct of operations, security of assets, prevention and detection of frauds/errors,
accuracy and completeness of accounting records and compliance with various regulatory
requirements as applicable.
Your Company's independent and robust Internal Audit processes,
both at the Business and Corporate levels, provide assurance on the adequacy and
effectiveness of internal controls, compliance with business processes and procedures,
internal policies and regulatory requirements. The role of Internal Audit is to enhance
and protect organisational value by providing risk-based assurance, advice and insight,
while enabling continuous improvement of your Company's internal control systems. The
Internal Audit function, comprising professionally qualified accountants, engineers, and
Information
Technology (IT) specialists, is well-equipped and resourced to provide
audit assurances at the highest levels. Targeted learning and development programmes on
contemporary topics are periodically organised to enhance knowledge and skill set of the
audit team. The scope and coverage of Internal Audit remains contemporary and cognises,
inter alia, for the rapid digitalisation of your Company's business operations. In
recent years, Internal Audit has enhanced focus on systems and controls pertaining to your
Company's digital assets including brand websites, social media handles, mobile and
cloud applications, IT-OT integration, and protection of sensitive personal data and
information. Information security and cybersecurity have assumed critical significance
with the accelerated adoption of digital technologies. In this context, periodical reviews
are conducted focusing on assessment of controls pertaining to confidentiality, integrity
and availability of business information and systems covering general IT controls and
security of your Company's IT Infrastructure. All systems and policies
relating to Information Management are regularly reviewed and benchmarked to ensure they
remain contemporary. Furthermore, all critical IT systems undergo pre-implementation audit
before being deployed in the operating environment, thereby providing assurance regarding
the rigour of implementation and operational readiness.
Aligned with your Company's Digital First' strategy,
the Internal Audit function has evolved into an agile, multi-skilled and
technology-enabled function. Processes within Internal Audit function are continuously
enhanced for greater effectiveness and productivity by utilising best-in-class
tools for audit analytics, intelligent automation, adoption of new open-source tools and
AI-enabled BOTs. Utilisation of the recently implemented Digital Audit Management
System, a tool for end-to-end digitisation of audit life cycle, was scaled up during the
year; key enhancements such as Agile Audit' module were introduced to improve
efficiency and monitoring across the assurance process lifecycle. An integrated advanced
data analytics tool has been adopted to enhance auditors' capabilities with
low-code/no-code scripting, automated data extraction, and analysis of both structured and
unstructured data. In addition, several off-the-shelf tools were introduced for IT
security checks, code reviews and vulnerability assessments of your Company's
websites, apps, and social media handles.
Qualified engineers within the Internal Audit function review
the design, planning and execution of all ongoing projects that involve significant
expenditure. This ensures that project management controls are robust and yield
value for money'. The Internal Audit function also leverages state-of-the-art
industry-specific tools and technology to conduct comprehensive project audits.
Your Company's Internal Audit processes are certified as complying
with ISO 9001:2015 Quality Standards.
Further, systems and processes are in accordance with the Standards on
Internal Audit (SIA) issued by The Institute of Chartered Accountants of India.
The Audit Committee of your Board met twelve times during the year. The
Terms of Reference of the Audit Committee, inter alia, include reviewing the
effectiveness of the internal control environment, evaluating your Company's internal
financial controls & risk management systems, and monitoring the implementation
of action plans arising from significant Internal Audit findings. Material observations,
as defined in the Terms of Reference, are reviewed at the highest level by the Audit
Compliance and Review Committee (ACRC) and the Audit Committee.
HUMAN RESOURCE DEVELOPMENT
Your Company's thought, strategy and action are inspired by a
larger purpose of being an exemplary Indian enterprise that not only delivers superior
competitive performance, but also embeds sustainability and inclusiveness at the core of
its Businesses. This approach enables your Company to delight consumers and customers with
a vibrant portfolio of industry leading products and services while generating enduring
value for the Indian economy and the larger community of stakeholders. The talent
management strategy of your Company is designed to attract, retain and develop human
capital that enables your Company to sustain its position as one of India's most
valuable corporations, whilst continuing with its mission of building a responsible
Future-Tech' enterprise. Your Company's employees relentlessly strive to
deliver world-class performance, collaborating with each other and discharging their role
as trustees' of all stakeholders. Your Company is committed to perpetuating
vitality its growth as a value generating engine and also as an exemplary
institution so that it continues to succeed in its relentless pursuit of creating
enduring value.
Your Company's Human Resources development approach spans four key
organisational dimensions of Architecture, Alignment, Agility and Ability which are
supported through strategies crafted in areas such as talent acquisition, engagement,
diversity & inclusion, capability building, employee relations, performance &
rewards and employee well-being. Through its various talent initiatives and processes,
your Company strives to deliver the value proposition of Building Winning
Businesses, Building Business Leaders and Creating Value for India'. The talent
development practices help create, foster and strengthen the capability of human capital
to deliver critical outcomes on the vectors of strategic impact, operational efficiency
and capital productivity while reimagining consumer experience, driving business model
transformation and enhancing employee experience. Your Company's Strategy of
Organisation' is designed to promote agility through a culture and practice of
distributed leadership enabled by a three-tier governance structure. This is manifested in
market and consumer facing Businesses, which are driven by empowered, cluster-based teams
and supported by shared assets and capabilities, enabling strategic relevance, speed,
responsiveness, and operational excellence. This approach allows Businesses, through their
Management Committees, to focus, develop and execute Business Plans relevant to their
product-market spaces while leveraging the institutional strengths of your Company and
harvesting internal synergies. The year under review witnessed some softening of the
employment market, reflected in lower attrition and a more measured approach to
remuneration decisions in several industry sectors. While flexible work arrangements are
now prevalent across industry, there has been a moderation in application, reflecting a
gradual shift towards an equilibrium. Several global organisations, with presence in
India, have also chosen to review their Diversity agenda. The adoption and integration of
digitisation and automation tools to enhance productivity continues. Companies remain
committed to prioritising employee well-being & mental health support.
Your Company's unique employer equity as an exemplary Indian
enterprise creating world-class brands, building business leaders and generating economic,
social and environmental capital for the Indian economy, continues to play a pivotal role
in the attraction and retention of high-quality talent. The management trainee programme,
augmented with recruitment of experienced talent from the market, is an integral part of
building a deep pipeline.
Your Company continues to draw the finest management, technical and
commercial talent from premier institutions in the country and is ranked amongst the
leading companies in these institutions. Intensive engagement with the country's
premier academic institutions over the years to communicate your Company's talent
proposition through case-study competitions, knowledge-sharing programmes by senior
managers, on-ground exposure and factory visits for students and the annual internship
programmes have all contributed to creating a compelling proposition for the best
candidates to aspire for a career with your Company. Your Company continues to enthuse
talent with high-impact roles, competitive and performance driven remuneration with an
emphasis on long-term incentives, a wealth of learning opportunities, a commitment to
enhancing diversity, equity & inclusion, an employee-centric climate, well-being
focused infrastructure and support that promotes fellowship and commitment amongst
employees.
Your Company's talent development approach is founded on the
belief that learning initiatives must remain synergistic and aligned to business outcomes.
Your Company provides managers with contemporary and relevant learning and development
support through a combination of self-paced e-learning modules, classroom programmes and
application projects with emphasis on experiential learning, on-the-job assignments and
exposure to nationally and globally renowned faculty. Deep functional expertise is
fostered at early stages of an employee's career through immersion in complex
problem-solving assignments requiring the application of domain expertise. These
interventions have helped your Company build and sustain a culture of application-focused
continuous learning, innovation and collaboration. Managers are assessed on your
Company's behavioural competency framework and provided with learning and development
support to address areas identified for improvement. Key talent is provided critical
experiences in high-impact roles and mentored by senior managers, promoting the
development of a steady pool of high-quality talent.
Your Company has identified three capability vectors for making
Businesses future-ready Leadership Development, Business Critical Functional
Competencies, and Organisation Identity & Pride. As a part of leadership development
initiatives, the Reflections provides leaders with feedback from team members, peers and
managers, enabling self-driven personal development. This is supplemented by immersive
workshops and personalised one-on-one coaching being made available for senior managers.
This approach ensures relevance and impact, thereby enhancing the
capability index of your Company's human capital. Globally benchmarked curriculum are
tailored to your Company's context, especially in the domains of Digital Fluency,
Data Science, Industrial Analytics, Brand Marketing and Manufacturing strategy. All these
interventions are delivered through subject matter experts, domestic and international,
and supplemented with business-critical application projects. Periodic induction
programmes, anchored by senior leaders, enable new entrants to appreciate your
Company's Vision, Mission, Culture, Values and Strategies while fostering pride in
affiliation with your Company.
Your Company continues to strengthen its performance management system
and its culture of accountability through widespread adoption of the system of Management-by-Objectives.
Performance planning through clearly defined goals, outcome-based assessment, and
alignment of rewards for achievement of results have all contributed to a robust culture
of ownership and accountability. Career Conversations' and succession planning
processes have contributed to helping employees realise their potential, craft their
careers while recognising their strengths and areas of development and ensuring a sound
workforce planning system.
In the spirit of continuous improvement, your Company maintains a
practice of periodically assessing employee engagement through an entity-wide survey. The
recent survey results of 2024 continue to indicate an improving trend, on a strong base,
with scores increasing in the range of 10 to 16 percentage points on key dimensions. 96%
of employees reported a deep sense of pride and association with your Company, 94%
reported a belief in your Company's overarching goals & leadership and 94% are
optimistic of the future. These engagement levels reflect in your Company's superior
standing on employee turnover. During the year, a range of engagement programmes were
sustained including initiatives such as leadership outreach through extensive
communication, recognition programmes acknowledging exceptional contributions of employees
and teams, career conversations and investments in employee wellbeing. The year witnessed
the Cigarettes Business receiving the Platinum Award for Best Practices in
Digitisation in HR' among Large Manufacturing Sector Companies at the 8th CII
National HR Competition 2024. The Personal Care Business and Foods Business were conferred
FICCI's Women Empowerment Award 2024, under the category - Impactful
Care Ecosystem for Employees'. The Life Sciences and Technology Centre (LSTC)
won the CII Award on Excellence for Women in STEM 2024'. LSTC was the only
organisation in the Life Sciences Sector to be recognised in top 25 companies by CII in
this category.
Your Company's efforts to enhance Diversity, Equity and Inclusion
are founded on the conviction that a diverse workforce contributes to rich discourse,
promotes holistic perspectives, fosters creative solutions and is integral to serving
customers better while creating value for all stakeholders. Your Company's policy on
Diversity, Equity and Inclusion articulates and institutionalises this conviction through
concerted actions spanning three vectors, i.e., Representation, Inclusion &
Enablement and Commitment & Assurance. Your Company is committed to enhancing gender
diversity and participation of the differently abled in the workforce. Measures to enhance
diversity include ensuring sufficient representation of women in selection pools and
deployment of the differently abled across suitable opportunities in the value chain.
Through progressive policies offering flexible work arrangements, extended child-care
leave, travel support for infants and care-givers, secure transport, paternity leave, same
gender partner medical benefits, infrastructure support coupled with various sensitisation
programmes, Employee Resource Groups, development interventions tailored for women talent,
and the commitment and sponsorship of leaders; your Company provides an enabling
environment to further its Diversity, Equity and Inclusion goals. To ensure a safe
and progressive work environment, Internal Committees have been institutionalised as per
provisions of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and
Redressal) Act, 2013. The focused efforts across these dimensions have resulted in
a 72% increase in women managers in your Company since FY 2021-22.
Your Company continued its practice of active leadership outreach to
employees. Periodic communication with the ITC community through StudioOne
Townhalls' led by the Chairman, provided employees avenues to hear from and engage
with leaders about your Company's vision, strategy and milestones. This was
supplemented by a more personalised engagement through the StudioOne
Xchange' initiative. The Chairman and other members of the Corporate Management
Committee interacted with managers across Businesses in small groups, sharing your
Company's vision and strategies while also inviting suggestions and feedback. Your
Company believes that alignment of all employees to a shared vision and purpose is vital
for winning in the marketplace. It also recognises the mutuality of interests with key
stakeholders and is committed to continue building harmonious employee relations. Your
Company remains dedicated to an Employee Relations climate of partnership and mutuality
while ensuring operations are competitive, flexible and responsive. The Employee
Relations philosophy of your Company, anchored in the tenets of
Scientific Management, Industrial Democracy,
Human Relations and Employee well-being, has contributed towards
building a robust platform which has aided the conclusion of collective bargaining
agreements at several of its manufacturing units, ensuring smooth commencement of
operations at greenfield locations and the execution of productivity improvement
practices. In its relentless pursuit of excellence and value creation, your Company offers
an abundance of opportunities for employees to grow and thrive in an environment of trust,
empowerment and continuous learning. The access to best-in-class resources, technology and
infrastructure, the prospect of building businesses rooted in value chains in India, the
deployment of deep consumer insights to create and shape Indian brands are the defining
hallmarks of
The ITC Way'. This unique blend of a high-performance
culture coupled with care and respect for people remain vital to realising your
Company's vision of sustaining its position as one of India's most valuable and
admired corporations.
WHISTLEBLOWER POLICY
Your Company's Whistleblower Policy, approved by the Board,
encourages Directors and employees to promptly bring to the Company's attention,
instances of illegal or unethical conduct, actual or suspected incidents of fraud, actions
that affect the financial integrity of the Company, or actual or suspected instances of
leak of unpublished price sensitive information, that could adversely impact the
Company's operations, business performance and/or reputation. The Policy requires the
Company to investigate such incidents, when reported, in an impartial manner and take
appropriate action to ensure that the requisite standards of professional and ethical
conduct are always upheld. Anonymous complaints are also entertained if the same is backed
by specific allegations & verifiablefacts, and is accompanied with supporting
evidence. It is your Company's Policy to ensure that no complainant is victimised or
harassed for bringing such incidents to the attention of the Company, and to keep the
information disclosed during the course of the investigation as confidential. The
practice of the Whistleblower Policy is overseen by the Audit Committee and no employee
was denied access to the Committee during the year. The Whistleblower Policy is available
on the Company's corporate website at https://www.itcportal.com/whistleblower-policy
. During the year, your Company received 24 complaints in terms of the Whistleblower
Policy, of which investigation in respect of 15 complaints was completed; in most of the
cases, no evidence was found in support of the allegations made. Appropriate action, where
necessary, was taken.
SUSTAINABILITY 2.0
Your Company believes that when enterprises make societal value
creation an integral part of their corporate strategy, powerful drivers of innovation
emerge that make growth more enduring for all stakeholders. This paradigm is called Responsible
Competitiveness' - an abiding strategy that focuses on extreme competitiveness
but in a manner that replenishes the environment and supports sustainable livelihoods.
Your Company's innovative business models synergise the building of economic,
environmental and social capital, thus embedding sustainability at the core of its
corporate strategy. Today, this strategy has not only contributed to building strong
businesses of the future as well as a portfolio of winning world-class brands, but also in
making your Company a global exemplar in Triple Bottom Line' performance. Your
Company is the only enterprise in the world of comparable dimensions to have achieved and
sustained the three key global indices of environmental sustainability of being
water positive' (for 23 years), carbon positive' (for 20 years), and
solid waste recycling positive' (for 18 years). Your Company is actively
working towards Sustainability 2.0, an agenda which reimagines
sustainability under the pressing challenges of climate change and social inequity.
Sustainability 2.0 calls for inclusive strategies that can support sustainable
livelihoods, pursue newer ways to fight climate change, enable the transition to a net
zero economy, work towards ensuring water security for all and create an effective
circular economy for post-consumer packaging waste. It also entails protecting and
restoring biodiversity and ecosystem services through adoption of nature-based solutions.
Your Company believes that agility in thought and action, meaningful public-private-people
partnerships and Responsible Competitiveness will act as core enablers of this new agenda.
Your Company has the potential to make a large-scale impact not only from an economic
standpoint, but also from the perspective of supporting livelihoods and social enablement
because of its presence across several critical sectors of the economy. With its bold
Sustainability 2.0 agenda, your Company is setting the bar higher and remains committed to
making meaningful contribution to the Nation's future while retaining its status as a
sustainability exemplar. The 2030 Sustainability 2.0 ambitions include:
Climate Change
Enhancing the share of renewable energy usage to 50% of total
energy consumption by 2030.
Meeting 100% of purchased grid electricity requirements from
renewable sources by 2030.
Reducing specific energy consumption by 30% and specific
Greenhouse Gases (GHG) emissions by 50% by 2030 as compared to the FY 2018-19 baseline.
Sustain and enhance carbon sequestration by expanding forestry
projects through your Company's Social and Farm Forestry programme and other such
initiatives covering over 1.5 million acres by 2030.
Water Stewardship
Achieving 40% reduction in specific water consumption by 2030 as
compared to the FY 2018-19 baseline.
Creation of rainwater harvesting potential equivalent to over
five times the net water consumption by 2030.
Certification of all sites in high water stressed areas as per
the international water stewardship standard by Alliance for Water Stewardship (AWS) by
2035 and eight sites by 2024.
Improve crop water-use efficiencyin agri-value chains through
demand side management interventions and enable savings of 2,000 million kl of water by
2030.
Plastic Waste and Circular Economy
100% of your Company's Packaging to be Reusable, Recyclable
or Compostable/Biodegradable by 2028.
Sustain plastic neutrality (attained in FY 2021-22) by enabling
sustainable management of waste in excess of the amount of packaging utilised.
Sustainable Agriculture
Promote climate smart agriculture approach in core Agri Business
catchments across four million acres by 2030.
Biodiversity Conservation
Revive & sustain ecosystem services and products provided by
nature, through adoption of nature-based solutions and biodiversity conservation covering
over one million acres by 2030.
Sustainable Livelihoods
Supporting sustainable livelihoods for 10 million people by
2030.
Your Company's Businesses are actively working towards achieving
your Company's Sustainability 2.0 vision. During FY 2024-25, your Company enhanced
the share of its renewable energy to nearly 52%. Commendable progress has been made in
line with 2030 targets relating to specific energy, specific GHG emissions and specific
water consumption across Businesses as well. In line with its commitment, your Company
continued to remain plastic neutral during FY 2024-25 by sustainably managing more plastic
packaging waste than the amount of plastic packaging utilised. During the year, your
Company's large-scale programmes on Sustainable Agriculture were augmented to cover
3.17 million acres. Through its deep engagement in agriculture, manufacturing and
services, as well as its extensive distribution infrastructure and large-scale programmes
under ITC Mission Sunehra Kal, your Company supports nearly nine million sustainable
livelihoods across its operations and value chains. A detailed performance
dashboard against 2030 commitments is included in your Company's annual
Sustainability Report, 2025 and will be available in due course.
In addition to the 2030 targets, your Company is enhancing its
long-term climate-related goals by committing to achieve Net Zero Operations'
by 2050 which will entail decarbonisation of its scope 1 and scope 2 emissions i.e.,
electrical and thermal energy-related emissions in own operations. Additionally, your
Company will continue to collaborate with its extended ecosystem for facilitating
decarbonisation of emissions across the value chain (scope 3 emissions) as well as setting
up systems for monitoring scope 3 emissions in line with emerging standards.
To achieve its Sustainability 2.0 vision, your Company continues to
strengthen its management approach which is guided by a comprehensive set of
sustainability policies and is being implemented across the organisation. Your Company has
put in place robust mechanisms for engaging with key stakeholders, identification of
material sustainability issues and progressively monitoring and mitigating the impacts
along the value chain of each Business. Your Company will continue to update these systems
and processes in line with evolving disclosure standards and Environmental, Social and
Governance (ESG) requirements. Your Company's 21st Sustainability Report published
during the year detailed the progress made across all dimensions of the Triple
Bottom Line' for FY 2023-24. This report was prepared in conformance with
In Accordance Comprehensive' criteria of the Global Reporting
Initiative (GRI) standards and is third-party assured to Reasonable
Level' as per International Standard on Assurance Engagements (ISAE) 3000. The report
continues to be aligned to the requirements of the Integrated Reporting Framework as
well. In addition to the Sustainability Report, your
Company published its first Nature Report in line with the
recommendations of Taskforce on Nature-related Financial Disclosures (TNFD). Your
Company's Sustainability Report for FY 2024-25 is being prepared and will be made
available on your Company'scorporatewebsiteinduecourse.Inaddition,the Business
Responsibility & Sustainability Report (BRSR), as mandated by the Securities
and Exchange Board of India (SEBI) for the year under review is annexed to the Report and
Accounts. The BRSR maps the sustainability performance of your Company against the nine
principles forming part of the National Guidelines on Responsible
Business Conduct (NGRBC) issued by the Ministry of Corporate Affairs,
Government of India. During the year, your Company sustained its AA' rating by
MSCI-ESG for the seventh consecutive year, the highest rating among global tobacco majors.
Based on its ESG score as assessed by S&P Global Corporate Sustainability Assessment
(CSA), your Company has also been included in the Dow Jones Sustainability Emerging
Markets Index for the fifth year in a row. In FY 2023-24, your Company
entered the prestigious A List' for CDP Water with a Leadership
Level' score of A', which is higher than the Asia and Global
average of C'. For CDP Climate, your Company had achieved Leadership
Level' score of A -' in FY 2023-24, which is higher than
the Asia and Global average of C'. Your Company's CDP scores for FY
2024-25 are still awaited.
Contribution to the United Nations Sustainable Development Goals (UN
SDGs)
Your Company's Sustainability strategies and Social Investment
Programmes & interventions, in addition to their alignment with national priorities,
are also well positioned to contribute to the achievement of India's commitment under
the UN SDGs. For instance, your Company's programme on Climate Smart Agriculture is
aligned to the Government's National Mission for Sustainable Agriculture, and also
contributes to the achievement of multiple SDGs, including SDG 13 (Climate Action), SDG 15
(Life on Land), SDG 1 (No Poverty), SDG 2 (Zero Hunger) and SDG 12 (Responsible
Consumption and Production).
Your Company's multi-dimensional environmental and social
interventions which have been scaled up over the years contribute favourably to all 17 UN
SDGs. A comprehensive statement linking your Company's interventions to the SDGs
including corresponding targets will be available in your Company's Sustainability
Report for FY 2024-25.
Building Climate Resilience
Your Company recognises the urgent need to combat climate change for
building a more secure future and the role it can play in enabling a net-zero economy. To
address the risks of climate change, your Company's climate strategy places equal
emphasis on transitioning to a low carbon economy and adapting to the worst impacts of
climate change. Your Company is pursuing a low carbon growth strategy through extensive
decarbonisation programmes across its value chain. These include increasing the share of
renewable energy, continuous reduction of specific energy, construction of green
buildings, greening logistics & optimising distance-to-market, and promoting
regenerative agriculture practices in agri-value chains. Your Company is also conducting
Life-Cycle Analysis (LCA) studies for developing a portfolio of innovative and
sustainable products in line with growing consumer preference for climate friendly
products. Additionally, in order to address short-medium term as well as long-term
physical risks of climate change, your Company is working with climate experts to conduct
comprehensive climate risk and vulnerability assessments using climate models across its
key agri value chains and operating locations (factories and warehouses). These
assessments utilise latest AI-enabled climate modelling tools for projecting the extent of
risk from climate hazards related to changes in temperature, precipitation, sea level
rise, flooding and other extreme weather events over decadal time frames covering the
period till 2100 under various Shared Socioeconomic Pathways (SSPs) scenarios (SSP1-2.6,
SSP2-4.5 and SSP5-8.5). Detailed farm-level studies have been conducted to understand the
potential adverse impacts of climate change on your Company's key agri-value chains.
These risk assessments help further calibrate the climate resilience measures that are
being implemented across your Company's value chains. For major crops like wheat,
pulpwood and leaf tobacco among others, there is significant and sustained work being done
by your Company on the development of climate-tolerant varieties as well as dissemination
of climate-resilient and regenerative agronomic practices in the growing areas. Around 140
locations across your Company's own operations and the extended value chain have
been assessed for climate risk. Based on the findings of these assessments,
detailed site-specific studies are being undertaken for developing contextual
location-specific adaptation plans and strategies.
Energy Conservation and Renewable Energy
As a responsible corporate citizen, your Company has made a commitment
to reduce dependence on energy from fossil fuels. Accordingly, appropriate green features
are being incorporated in all factories, warehouses and office complexes with many of them
certified at the highest level by either the US Green Building Council (USGBC) or Indian
Green Building Council (IGBC). During the year, despite significant your Company sourced
nearly 52% of its total energy requirements from renewable sources such as biomass, wind
and solar. Your Company has been investing in expanding renewable footprint across both
thermal and electrical energy. The recently commissioned state-of-the-art and
future-ready High Pressure Recovery Boiler at the Bhadrachalam mill of your Company's
Paperboards & Specialty Papers Business replaced conventional soda recovery
boilers thereby reducing carbon footprint through lower coal consumption. In
addition to this, your Company installed capacity of over 174 MW 10 of
solar and wind power across the country to meet its electrical energy requirements.
Your Company continues its efforts towards meeting 100% of purchased grid electricity
requirements from renewable sources by 2030 and sustaining 50% renewable energy share
in its total energy consumption based on a mix of energy conservation and renewable
energy investments, despite significant enhancement in its scale of operations going
forward.
GHG and Carbon Sequestration
The GHG inventory of your Company for FY 2024-25 compiled according to
the ISO 14064 Standard has been assured by an independent third party. The GHG inventory
covers emissions from your Company's operations and GHG removals from your
Company's large-scale forestry programmes. Your Company's Social and Farm
Forestry initiatives, besides sequestering carbon from the atmosphere, help towards
utilisation of degraded wasteland, prevent soil erosion, enhance organic matter content in
soil and increase ground water recharge.
10
Excluding renewable energy assets transferred to ITC
Hotels Limited post demerger.
Towards Water Security for All
With water scarcity increasingly becoming an area of global and
national concern, your Company continues to focus on an integrated water management
approach that includes water conservation and harvesting initiatives at its units
while at the same time working towards meeting the water security needs of all
stakeholders at the local watershed level. Several interventions have been rolled out to
improve water-use efficiencies such as adopting latest technologies and increasing reuse
and recycling practices within the fence while also working with farmers and other
community members towards improving water-use efficiencies.
Demand side management is a critical component of your Company's
Water Stewardship programme. Recognising the critical imperative of reducing water use,
especially in agriculture, your Company continues to work with farmers to achieve
more crop per drop' and improve farmer incomes. Over 18 lakh acres have been
covered during the year across 12 states through micro irrigation technologies and
crop-specific agronomical practices. Basis parameters established earlier, there has been
potential water savings of over 1,400 million kl during the year. These interventions are
spread across 15 crops including four key agri value chains wheat, tobacco,
pulpwood and spices, and result in water savings up to 50% as compared to
conventional practices.
The water-use efficient practices promoted also help in reducing GHG
emissions as compared to the conventional practices followed.
The demand side measures are implemented along with augmenting supply
at the sub-catchment level through various interventions of rainwater harvesting based on
the recommendations of hydro-geological studies. The supply side interventions include
enhancing capture and storage of rainwater (within soil surface and storage structures)
and recharging aquifers. In the process, traditional water bodies are restored and wetland
eco-systems are conserved. To have a long-lasting impact and balance out the competing
demands on water resources, your Company has also extended work to river basin level in
water stressed catchments. Based on the work done by your Company in four river basins
viz. Maharashtra (Ghod basin), Madhya Pradesh (Kolans basin),
Tamil Nadu (Upper Bhawani basin) and Telangana (Murreru basin), water
positive status was achieved in all the basins by end of the year as against water
deficit estimated in the baseline studies. In South Pennar river basin of Karnataka, work
has been initiated in the field, basis the recommendations from the river basin study done
by Indian Institute of Science (IISc), Bengaluru. This is being pursued through a
Public Private Partnership with Karnataka Government and Vyakti Vikas Kendra for restoring
the water bodies in the river basin.
Considering the increasing water stress in urban catchments, your
Company is implementing water security programmes in Bengaluru and Chennai catchments.
These programmes focus on restoring urban water bodies as well as tanks and their
connectors, groundwater recharge and promotion of roof water harvesting and usage of water
efficient taps. These measures are aimed at addressing challenges of groundwater depletion
and also mitigating risks arising out of flooding during heavy rains.
Your Company also conducts efficacy studies to assess the impact of the
watershed work carried out, and to ensure that maximum benefits accrue in the long-term.
As on 31st March, 2025, your Company's integrated watershed
development projects covering over 1.8 million acres of land have created a total
rainwater harvesting potential of over 59.90 million kl. In total, over 60
million kl of rainwater has been harvested, including within the fence, which is over five
times the net water consumed by your Company's operations in FY 2024-25. With
this, your Company has achieved its 2030 Sustainability 2.0 target of creating rainwater
harvesting potential equivalent to over five times the net water consumption. In addition,
your Company is spearheading the implementation of Alliance for Water Stewardship (AWS)
Standard which is a credible, globally applicable and recognised framework for ensuring
sustainable water management within the wider water catchment context. During the year,
two units of your Company i.e., Paper unit at Bhadrachalam and Branded Packaged Foods unit
at Kapurthala, received the AWS Platinum level certification, the highest recognition for
water stewardship awarded by AWS. Till date, nine units of your Company have achieved
Platinum level certification under the
AWS Standard, thereby exceeding the commitment of getting eight sites
certified by 2024.
Pioneering the Green Building Movement in India
In order to continuously reduce your Company's energy footprint,
green features are being integrated in all new and old constructions including
manufacturing units, warehouses and office complexes. Your Company is a pioneer in the
green building movement, with 17 buildings having received Platinum certification by USGBC
(US Green Building Council)/IGBC (Indian Green Building Council).
Several of your Company's factories and office complexes have
received the Green Building certification from IGBC and the Leadership in Energy &
Environmental Design (LEED?) certification from USGBC. The data centre at
Bengaluru, ITC Sankhya, is the first data centre in the world to receive the LEED Platinum?
certification by USGBC. Large infrastructure investments such as the ITC Green Centre at
Guntur and the ITC Green Centre at Bengaluru (both LEED Platinum? certified)
continue to demonstrate your Company's commitment to green buildings. Virginia House,
Kolkata and ITC Centre, Kolkata the headquarters of your Company, are also
certified at the highest LEED Platinum?' rated
Green Building by USGBC.
Enabling a Circular Economy
Your Company continuestomakesignificantprogress in improving the
circularity of waste generated in operations. The focus is on reducing waste through
constant monitoring, improvement of efficiencies in material utilisation and adequate
waste segregation thereby improving recycling rates. During the year, your Company
achieved over 99% recycling of waste generated in course of its operations.
This has prevented waste from reaching landfills,with the associated
problems of soil & groundwater contamination and GHG emissions, all of which can
adversely impact public health. In addition, your Company's Paperboards &
Specialty Papers Business recycled nearly 85,000 tonnes of externally sourced
post-consumer waste paper, thereby creating yet another positive environmental footprint.
Your Company aims to go beyond the requirements of Plastic Waste
Management Rules, 2022 to ensure that over the next decade, 100% of packaging is reusable,
recyclable or compostable/biodegradable. Your Company is working towards optimising
packaging in a way that reduces the environmental impact arising out of post-consumer
packaging waste without affecting product integrity. This is being addressed in a
comprehensive manner by optimising packaging design, introducing recycled content in
packaging, identifying alternative packaging material with lower environmental impact and
supporting development of suitable end-of-life solutions for packaging waste. Your Company
has successfully implemented multiple large-scale models of solid waste management across
the country. These models, based on principles of circular economy, are scalable,
replicable and sustainable, and have enabled your Company to sustain its plastic neutral
status since FY 2021-22. The approach is centred around treating waste as a resource and
ensuring that minimal waste goes to landfill, which can be achieved only when waste is
segregated at source. The initiatives focus on educating citizens on segregating waste at
source into dry & wet streams and ensuring that value is derived from these resources
and in the process, support sustainable livelihood for waste collectors. These models
operate on a public-private partnership basis, with active involvement of Urban Local
Bodies (ULBs), civil society and the informal sector of waste collectors.
Your Company has exceeded its commitment on plastic neutrality for the
third consecutive year by collecting and sustainably managing 76,000 tonnes of plastic
waste, which is more than the plastic packaging utilised by your Company. Your Company has
been obtaining independent third-party assurance of its plastic neutrality status since FY
2022-23.
Your Company's waste recycling programme, WOW
Well-Being Out of Waste', enables the creation of a clean & green environment and
promotes sustainable livelihoods for waste collectors. During the year, the programme
continued to be executed in Bengaluru, Mysuru, Hyderabad, Coimbatore, Chennai, Delhi,
Dindigul, major towns of Telangana and several districts of Andhra
Pradesh. The quantum of dry waste collected during the year was about 67,100 MT from over
1,760 wards. The programme has covered over 2.9 crore citizens in over 72 lakh
households, 71 lakh school children and around 2,240 corporates since its inception. It
has promoted sustainable livelihood for over 17,900 waste collectors by facilitating an
effective collection system in collaboration with Municipal Corporations. The intervention
has also created over 150 social entrepreneurs who are involved in optimising value
capture from the collected dry waste. Your Company, in partnership with Kashtakari
Panchayat and SWaCH Pune, runs an inclusive and decentralised waste management model in
Pune to specifically focus on collection and recycling of low value Multi-Layered Plastic
(MLP) packaging. Through a mobile collection system operating across 12 city wards and the
Pune Cantonment Board, over 750 waste pickers collect MLP waste daily, receiving direct
payments. The initiative processes over 130 MT of flexible plastics monthly, and
has cumulatively recycled nearly 4,100 MT since 2019. The program not only boosts
incomes for informal workers (contributing to ~1215% of their earnings) but also
provides formal employment to 43 individuals, showcasing a replicable model that combines
environmental stewardship with social equity.
Further, a separate community-driven programme on decentralised Solid
Waste Management (SWM), including closed loop Green Temple programme in collaboration with
Swachh Bharat Mission, is operational in 34 districts across 12 states covering
about 24.62 lakh additional households during the year, taking the cumulative
coverage to nearly 75.21 lakh households. This programme deals with both wet and dry waste
and focuses on minimising waste to landfill by managing waste at source. Under the
programme, more than 6.7 lakh MT of waste was collected during FY 2024-25, out of which
around 4.2 lakh MT of wet waste was composted, and 1.8 lakh MT of dry waste
recycled, and thus 87% of the total waste was avoided from being sent to landfills.
Further, home composting was practiced by over 1.93 lakh
households (8.3 lakh households till date).
As liquid waste is emerging as a growing challenge especially in rural
areas, during the year, your Company has also initiated pilots of different decentralised
solutions like soak pits, in line treatment, waste stabilisation ponds and vertical
filters in nine States.
Your Company's partnership with Uttar Pradesh Urban Development
Department (UDD) is enabling implementation of SWM programme in 85 ULBs across 75
districts of the State, reaching out to over 49 lakh households till date. Your
Company's partnership with Lohiya Swachh Bihar Abhiyan (LSBA), Rural
Development Department, Government of Bihar continued to promote decentralised SWM in 456
villages of Ganga region (Ganga Gram') across 12 districts of Bihar. During the
year, refresher training and handholding support was provided to 3,100 Panchayat officials
of these
456 Ganga Gram villages through a cascade approach, who then initiated
focused waste management activities in their villages and covered over 4.6 lakh
households. Your Company had also collaborated with Department of Drinking Water and
Sanitation (DDWS), Government of India, and India Sanitation Coalition (ISC), FICCI, to
develop 36 Gram Panchayats (GPs) across 10 states as Lighthouses, demonstrating best
practices in sanitation and waste management, which will be adopted by other GPs
gradually. The partnership is part of the DDWS's plan of creating 75 Lighthouse Gram
Panchayats across India. Till March 2025, of the 36 GPs, 28 GPs were declared Model by
Government, with the balance 8 GPs on track to become Model in the coming months. Your
Company's approach of involving Self Help Groups (SHGs) as service providers for Gram
Panchayats in SWM and the use of Swachhata Mitra App for monitoring waste management in
partnership with Bihar Government has got high appreciation as best practices.
Your Company's YiPPee! Better World programme' is aimed
at creating awareness about plastic waste and ways to reduce, recycle and reuse it among
students. During the year, the intervention reached out to 14 lakh children across 4,175
schools. This programme along with Company's Social Investments Programme has
provided schools with over 1,850 benches and tables and 350 sports kits made from recycled
plastic.
Preserving and Nurturing Biodiversity
Given the linkages between agriculture and the essential ecosystem
services that nature provides, your Company recognises that the preservation and nurturing
of biodiversity is crucial for long-term sustainability of its businesses. It is therefore
committed to conducting its operations in a manner that protects, conserves and enriches
biodiversity in line with the Board-approved Policies on Biodiversity Conservation and
Deforestation.
For both greenfield and brownfield operations, processes
areinplaceforassessinganyactualorpotentialbiodiversity related risk or impact including
conducting environmental impact assessments wherever required by environmental
regulations. Moreover, location-specific exposure including proximity to Key Biodiversity
Areas is assessed periodically. Basis these assessments, key nature-related risks that are
material to your Company's businesses/ locations are identified, and implemented.
Location specific risks covered in these assessments include water stress, climate risks
including extreme weather events like droughts and floods, land-use changes, soil quality
and productivity, among others. Your Company also recognises the potential of nature-based
solutions for carbon sequestration and building climate resilience, and prioritises
actions to minimise impacts across ecosystems and manage dependencies in a sustainable
manner. Your Company also has large scale programmes in place for ensuring
deforestation-free leaf tobacco and wood value chains. For more information, refer to the
Corporate Social Responsibility section.
Sustainable Supply Chain and Responsible Sourcing
Your Company, with its diverse and expanding portfolio of businesses,
is working towards scaling up its sustainable supply chain initiatives as part of its
Sustainability 2.0 Vision. Your Company has a Board-approved Policy on Sustainable
Supply Chain and Responsible Sourcing' and a Code of Conduct for Suppliers and
Service Providers' that together lay down the foundation for your Company's
engagement with its suppliers. In line with this policy, your Company engages with its
supply chain members for building their capacity, assessing sustainability risks, and
supporting them in building resilience against such risks. The policy also encourages
suppliers to work towards resource-use efficiency, natural resource management, GHG
emission reduction and sustainable waste management. For focused engagement with key
suppliers, your Company has created a framework for identifying its critical suppliers.
Till FY 2024-25, more than 800 Tier-1 suppliers have been trained on ESG including 100%
critical Tier-1 suppliers. Additionally, appx. 70% critical Tier-1 suppliers have been
assessed on ESG aspects by a third party. For key agri value chains, your Company has
implemented large scale sustainable and Climate Smart Agriculture programmes. Till date,
31.7 lakh acres and over 12 lakh farmers including 1.87 lakh women farmers have been
covered under your Company's Climate Smart Agriculture programme. Your Company also
supports farmers with adoption of sustainable farm certifications like Rainforest alliance
(RFA), Forest Stewardship Council? (FSC?), and mitigation plans
are developed
Global Agricultural Practices (G.A.P) for identifying and addressing
environmental risks and human rights related issues. For more information, refer to the
Corporate Social Responsibility section.
ITC's Nutrition Strategy - Help India Eat Better'
In the context of India's Triple burden of malnutrition, there is
an urgent need to pivot towards healthier lifestyles which requires access to safe,
sustainable and nutritious food. Your Company's Branded Packaged Foods Businesses
have developed a 4-pillar model that uniquely combines the strategic commitments to
deliver on its nutrition strategy Help India Eat Better'. The strategy
has been developed to create an ecosystem and guide the organisation towards supporting
the dream of a healthier nation via value-added products, sustainable food system
initiatives, empowered people and healthy communities.
This also includes focus on diet diversity, food fortification,
leveraging traditional systems of knowledge and use of millets. The strategy is also in
line with Government of India initiatives such as Mission Poshan 2.0, Anemia Mukt
Bharat, Kuposhan Mukt Bharat, Surakshit Matritva Abhiyan and the Aspirational Districts
Programme. Robust science-based nutrition targets have also been developed and are
continuously tracked and communicated to your Company's stakeholders.
The meticulous implementation of evolving scientific principles and
technological advancements by your Company's research and development teams enables
development of better for you' portfolio. Your Company also achieved the first
rank in ATNI India Index 2023 amongst 20 of the largest Indian food & beverage
manufacturers as assessed by the globally recognised Access to Nutrition Initiative
(ATNI). The index is published every 2-3 years and evaluates companies on their governance
and management, production and distribution of healthy products, influence on consumer
choices, and policies and actions targeting priority populations at high risk of
malnutrition.
Promoting Thought Leadership in Sustainability
To ensure wider adoption of the Triple Bottom Line'
philosophy across the Industry, your Company established the CII ITC Centre
of Excellence for Sustainable Development' (CESD) in 2006 in collaboration with the
Confederation of Indian Industry (CII). With a vision to drive transformation towards
sustainable development, the Centre plays a focal role in Government Industry dialogues on
national regulations, articulate stakeholder discourses on global policies, put forth
Indian industry's stand on macro-economic issues and accentuate the need for
sustainable and inclusive transformation. Major highlights from the year include:
Building Climate Resilience and Low Carbon Economy
The CII Climate Action Charter (CCAC) provides a platform for Indian
businesses to map Climate Change as a material risk across value chains and develop
long-term actions to build resilience. The Charter has been designed to provide impetus
for collective action by Indian businesses to drive solutions for a just,
equitable and resilient transition, and currently, has close to 500 signatories across industry
sectors.
CII-led delegation participated in the 29th Conference of the Parties
(COP29), held in Baku, Azerbaijan, from November 11-22, 2024. The report, CII at
COP29
Negotiations: Indian Industry Expectations', launched at the
Conference, emphasises a balanced approach that incorporates both mitigation and
adaptation, acknowledging the need for a more equitable and effective climate finance
framework to close the climate finance gap and facilitate climate-resilient growth.
The Centre in collaboration with CEEW (Council for Energy, Environment
and Water) launched the report on Building Climate Resilience for Indian
Industry' at the 19th Sustainability Summit. The report has developed a Physical
Climate Risk Assessment Framework (PCRAF) to assess and quantify climate risks for Indian
businesses and their value chains.
In collaboration with Ministry of Environment, Forest and Climate
Change (MoEFCC), the Centre is actively contributing to the formulation of the National
Inventory of Greenhouse Gases related to the Industrial Processes and Product Use (IPPU)
sector as part of India's fourth National Communications (NATCOM) to the United
Nations Framework Convention on Climate Change (UNFCCC) and the 1st Biennial Transparency
Report under the NATCOM project, guided by the Ministry of Environment, Forest and Climate
Change.
Advancing Creation of a Circular Economy
The India Plastics Pact (IPP), launched in September 2021, is uniting
businesses, NGOs, and citizens behind four ambitious time-bound targets to help realise a
vision of a world where plastic is valued and doesn't pollute the environment. The
Pact is the first in Asia and joins a global network of 13 Plastics
Pacts. 53 organisations are signatories to the Pact and have committed
to the Pact's 2030 Targets for a circular plastics economy. Some of the key reports
launched by IPP during the year include: ?Roadmap for managing films and flexible
packaging in India ?Design for recycling guidance for films and flexible packaging
and Landscape assessment:
Reuse models in India.
The Centre partnered with the Ministry of Environment,
ForestandClimateChange(MoEFCC)forstreamlining implementation of environmental reforms,
thereby fostering circular economy, transparency and enhancing natural resource
management. During the year the Centre partnered with Bureau of Indian Standards
(BIS) to develop standards related to waste management, sustainability, environmental
management and ecological priorities. The Centre also worked with the Central Pollution
Control Board to resolve challenges related to Extended Producer Responsibility (EPR)
obligations under the rules for plastics, e-waste, battery and hazardous waste management.
During the year, CII signed an MoU with the All-India Plastics
Manufacturing Association to encourage action, knowledge sharing, and awareness between
larger businesses and MSMEs.
Since 2020, CII has been working across various sectors and has
successfully supported over 260 sites in achieving SuP-free (single-use plastic-free)
certification.
During the year, the Centre hosted the first edition of the CII
Circular Economy Conference and launched the CII Sustainable Plastic Packaging Awards for
recognising upstream innovations and changes in design of plastic packaging by businesses,
driving the transition towards a circular plastics economy in India.
Nature Positive Actions
The India Business and Biodiversity Initiative (IBBI) participated in
consultation meetings for updating the National Biodiversity Strategy and Action Plan
(NBSAP), and for adoption of National Biodiversity Targets (NBTs) in alignment with the
Global Biodiversity Framework (GBF). At COP16 to the Convention on Biological Diversity
(CBD) in Cali, Colombia, India launched its updated National Biodiversity Strategy and
Action Plan (NBSAP).
IBBI was designated by the MoEFCC as the responsible agency for Target
15 of India's updated NBSAP. Target 15 focuses on sustainable production, supply
chains, and disclosure of risks, aiming to ensure businesses manage biodiversity risks
effectively.
Enhancing solutions for Clean Air
India CEO Forum for Clean Air' is a dedicated platform
aiming to galvanise Indian businesses to t ake forward clean air agenda in India and
promote focused actions through collective leadership of Industry sub-sectors. The Forum
led by 123 business leaders, contribute towards making the air quality in India better
through the Crop Residue Management (CRM) and through city-level awareness activities. In
the last six years the programme has led to saving of
12 million kg fine Particulate Matter (PM2.5).
To enhance the ecosystem for Electric Vehicle (EV), CII facilitated
industry inputs for 3 key Working Groups under the newly formed National EV Task Force of
the Ministry of Heavy Industries (MHI).
Facilitating an Enabling Ecosystem for ESG Reporting
As part of SEBI's Industry Standards Forum (ISF), CII formed a
Core Group and held consultations to develop Standards for Reporting on Business
Responsibility and Sustainability Reporting (BRSR) Core. The recommendations made by CII
on the SEBI Consultation Paper Recommendations of the Expert Committee for
Facilitating Ease of Doing Business with respect to BRSR' were accepted by the
regulatory body.
To help Indian organisations navigate ESG compliances and go beyond
compliance, CESD launched SaaS based ESG Subscription Service at the 19th Sustainability
Summit.
The Eco Edge initiative of the Centre aims at integrating
sustainability in the value chains of companies. The focus areas include
Decarbonisation, Circularity, Health & Safety, and Human Rights. The programme
evaluates the performance of sourcing companies and their value chain partners. During the
year, more than 200 suppliers' sustainability performance was assessed through the
Eco Edge programme for the automotive and energy sectors. For further adoption the Eco
Edge Online Assessment Tool was also launched.
Knowledge Exchange and Excellence in Sustainability
The 19th Sustainability Summit, Centre's flagship annual event,
was organised with the theme of Driving Change for a Sustainability Conscious World. The
Summit deliberated on tangible actions in driving sustainable change and highlighted
inspiring actions that exemplify the power of innovation, development, and cooperation in
shaping a prosperous future for all.
Through the CIIITC Sustainability Awards, 35 organisations
were recognised for excellence in sustainable business practices. The Awards are a part of
the continued efforts of the Centre to create awareness on sustainability practices and to
create capacities in business.
To help industry manage climate risk, leverage market opportunities and
become climate resilient, CII instituted a CAP 2.0? (Climate Action Programme) to build
capacity of industry and recognise best practices and innovation on climate action.
The CAP 2.0? awards are the first one in India to recognise
industry's efforts on climate change mitigation and adaptation. The awards in its 3rd
edition recognised 21 organisations for their pioneering work in managing climate change.
The Centre trained nearly 400 professionals from 300+ organisations on
sustainable business practices through 25 sessions conducted during the year.
CORPORATE SOCIAL RESPONSIBILITY (CSR)
Your Company's overarching commitment towards creating significant
and sustainable societal value is manifest in its CSR initiatives that embrace the most
disadvantaged sections of society, especially in rural India, through economic and social
empowerment based on grassroots capacity building. Your Company has a comprehensive CSR
Policy outlining programmes, projects and activities that your Company undertakes to
create a significant these programmes fall within the purview of Section 135 read with
Schedule VII of the Companies Act, 2013 and the Companies (Corporate Social Responsibility
Policy) Rules, 2014.
The key tenets of your Company's CSR interventions are:
deep engagement in identified core operational geographies to promote holistic development
and interventions designed in order to respond to the most significant development
challenges of your
Company's stakeholder groups.
strengthening capabilities of Implementation Partners /
Community Based Organisations (CBOs) in all project catchments for participatory planning,
ownership and sustenance of interventions.
facilitating the development agenda in a manner that is
inclusive and empowers women, the poor and marginalised communities including persons with
disability in the vicinity of your Company's factories and agri-catchments, thereby
significantly improving
Human Development Indices (HDI).
ensuring behavioural change through focus on demand generation
for all interventions, thereby enabling participation, contribution and asset creation for
the community.
pursuing the Prototype-Pilot-Scale-Amplification approach to
incorporate innovative and differentiated design elements in a structured manner, whilst
also striving for amplification of successful interventions by partnering with Government
and Collaboratives. Your Company's stakeholders are confronted with multi-dimensional
and inter-related concerns, at the core of which is the challenge of securing sustainable
livelihoods. Your Company undertakes periodic stakeholder engagements in the form of
community need assessments, impact assessments and other evaluations. During the year,
your Company undertook 48 such community engagements across 14 states where your
Company's Social Investments Programme is being implemented, for the purpose of
understanding grievances if any, of the community members. Further, over 3,000 household
surveys were also conducted during the year. Accordingly, interventions under positive
impact on identified stakeholders. All your Company's Social Investments Programme
have been appropriately designed to build capacities and promote sustainable livelihoods.
Your Company's Social Investments Programme follows the Two Horizon approach that
focuses on inclusive growth and holistic development of households; with women and poor
& vulnerable communities at the core.
In addition to being beneficiaries of several programmes, women are
also influencers and active participants in grassroot institutions. Several such women
also act as change makers in the society.
The Two Horizon approach provides an integrated and affirmative lives
and landscapes. Whilst Horizon-I focuses on strengthening and sustaining livelihoods of
communities (primarily agriculture and allied sector livelihoods); Horizon-II focuses on
building capabilities and capacities to empower communities for a better life for the
future. The footprint of your Company's CSR projects is spread across 24 states/Union
Territories covering over 300 districts.
Your Company's CSR interventions were conferred with three
prestigious awards and recognitions during
FY 2024-25:
First Prize in FICCI Sustainable Agriculture Awards 2024 in the
Natural Resource Management and Climate Resilient Agriculture' category for the
Climate Smart Village Programme
IIT Madras CSR Awards 2024 under the theme
Technology-Driven Inclusive Social Impact' for deployment of technology in
Climate Smart Agriculture
Gold' Prize in Financial Express Green Sarathi Award
2024, in the Water Stewardship category
Natural Resources Management - Water Stewardship Programme
The Water Stewardship programme aims to facilitate water security for
all dependents in the factory catchments and to drought-proof the agri-catchments to
minimise risks to agricultural livelihoods arising from drought and moisture stress. The
programme is aligned to Jal Shakti Abhiyan, the flagship initiative of Government of India
for water conservation. The programme promotes the development and management of
local water resources in moisture-stressed areas by facilitating community
participation in planning and implementing such measures, as well as building, reviving
and maintaining water-harvesting structures and thus conserving the wetland ecosystems. In
addition to rural and agri focus, two urban water programmes are also being implemented in
Bengaluru and Chennai aimed at addressing the challenges associated with urban water. These
programmes facilitate revival of urban water bodies, targeted recharge of shallow aquifers
and promotion of practices like roof water harvesting and water efficient
taps.
To address the magnitude of water stress, your Company has alsoresponse
extendedtowaterdevelopment stewardshipbyworktransforming to river basin level
interventions so that the competing demands from neighbouring areas of our catchments are
addressed and a more holistic and sustainable impact created. Work done in four river
basins till date in Maharashtra (Ghod basin), Madhya Pradesh (Kolans basin), Tamil
Nadu (Upper Bhawani basin) and Telangana (Murreru basin) have resulted in the
basins achieving water positive status, as against the water deficit estimated in
baseline studies. Work has started in the fifth basin in Karnataka (South Pennar basin),
based on the recommendations from the river basin study done through Indian Institute of
Science (IISc).
The coverage of water stewardship programme currently extends to 59
districts of 17 states. During the year, the area under watershed increased by over 1.78
lakh acres, taking the cumulative coverage area to 18.16 lakh acres. Over 3,500
water-harvesting structures including ground water recharge structures were built during
the year, creating 5.83 million kl of rainwater harvesting potential. The total number of
water-harvesting structures reached to over 35,900 and the net water storage
potential to over 59.90 million kl. In addition, as part of demand management
intervention, your Company continues to work with farmers to achieve more crop per
drop' by promoting agronomic practices and micro irrigation techniques targeted
towards saving water in cultivation and improving farmer incomes. Over 18 lakh acres
across more than 15 crops in 12 states have been covered during the year as part of demand
management. Studies have been conducted by ICAR's Agricultural Technology Application
Research Institute, Kanpur, Indian Institute of Rice Research, Tamil Nadu Agricultural
University and Vasantdada Sugar Institute to estimate water savings in rice, wheat,
sugarcane, coconut and banana in your Company's programme locations. Basis
these studies and other research documents, it is estimated that the demand management
practices promoted by your Company have led to potential water savings to the tune of over
1,400 million kl during the year.
To improve water use efficiency, also have been initiated to test
efficacy of technologies like organic hydrogel, mobile drip system and smart irrigation
switches.
Additionally, your Company is continuing existing partnerships and
forging new ones with multiple state Government departments for Water Stewardship. Your
Company has signed three new partnerships during the year with:
Water Resource Department, Government of Maharashtra for Securing
Godavari, Krishna and
Tapi river basins flowing in Maharashtra by promoting
Water Literacy among the Water User Associations in 60 irrigation
projects across 20 districts in these basins which will improve water resources.
Department of Rural Development & Panchayat Raj (RDPR), Government
of Karnataka and Vyakti Vikas Kendra India, for Water Resources Development in South
Pennar river basin to work on water stewardship programme in 12 Taluks and 238 Gram
Panchayats in Bengaluru Urban, Bengaluru Rural, Kolar & Chikkaballapur
districts of Karnataka.
Watershed Development and Soil Conservation Department, Government of
Rajasthan, to promote sustainable livelihoods based on a watershed development project in
22 Gram Panchayats of Bundi and Jhalawar districts covering an area of 44,000
acres.
Driven by your Company's Water Stewardship programme, three
Cigarette units at Pune, Bengaluru & Saharanpur, three Branded Packaged Foods
units at Mysuru, Pune & Kapurthala, two Paperboards units at Kovai & Bhadrachalam
and GLT unit at Mysuru have received AWS certifications in Platinum category till date.
Natural Resources Management - Biodiversity
The focus of the programme is on reviving ecosystem services provided
to agriculture such as natural regulation of pests, pollination, nutrient cycling, soil
health retention and genetic diversity, which have witnessed considerable erosion over the
past few decades. The said programme is also aligned to Government of India's
flagship initiatives such as National Mission for Sustainable Habitat and Mangrove
Initiative for Shoreline Habitats & Tangible Incomes (MISHTI). Biodiversity
conservation is done through restoration of degraded village commons and native species
tree planting in the catchments. During the year, your Company's biodiversity
conservation initiative covered over 1.76 lakh acres in 40 districts across 10
states, taking the cumulative area under biodiversity conservation to over 6.47 lakh
acres. While the conservation work is being carried out in village commons, this
intervention significantly benefits the agricultural activity in the vicinity of these
plots through soil moisture retention, carbon sequestration and by acting as host to
insects and birds beneficial to agriculture. Two technical studies done earlier by
The Energy and Resources Institute' (TERI) & IORA Ecological
Solutions' have recorded improvement in carbon stocks, i.e., carbon sequestered by
trees, as well as floral and faunal biodiversity compared to control areas. The project on
mangroves conservation, which are important biodiversity reservoirs in coastal areas has
been further strengthened. Initiated in Andhra Pradesh in FY 2023-24, another 1,000
acres was conserved during the year, thus taking the cumulative area to 1,500 acres.
Alongside mangroves conservation, olive ridley turtle conservation was also taken up,
wherein the eggs laid by turtles are protected from natural predators by moving them to
hatcheries established along the coast and then releasing the hatchlings into sea. During
the year, 9,200 turtle eggs were successfully hatched and released into the sea. To
increase the coverage for pastureland development and biodiversity conservation, your
Company has a partnership with AP Panchayat Raj and Rural Development Department to
improve livelihoods and conserve village commons in nine districts. Your Company also has
a partnership with Wasteland & Pastureland Development Board (WPDB), Rajasthan
targeting coverage of 2.5 lakh acres across eight districts. Till date, 1.75
lakh acres have been covered across 6,200 villages leveraging Government resources. In the
partnership with Forest Department of Maharashtra, efforts towards soil and moisture
conservation in the forest and fringe areas of Pune district was progressed with
Department staff trained by your Company in planning and implementing the watershed work.
Post training, Forest Department took up soil and moisture conservation works and tree
plantation covering over 11,000 acres.
Climate Smart Agriculture
The Climate Smart Agriculture programme attempts to de-risk farmers
from erratic weather events through the promotion and adaptation of a climate resilient
approach premised on dissemination of relevant package of practices, adoption of
appropriate mechanisation and provision of institutional services. The said programme is
also aligned to Government of India's flagship initiative of The National Innovations
in Climate Resilient Agriculture (NICRA) and other schemes for the welfare of farmers
including Pradhan Mantri Kisan Samman Nidhi (PM-KISAN) Yojana. Currently, 31.70 lakh acres
spread over 100 districts across 19 states and 12 lakh farmers including over 1.87 lakh
women farmers are covered under the programme. As per the studies done by reputed ICAR -
Agricultural Technology Application Research Institute, Kanpur, the CSA practices promoted
in rice and wheat crops together has demonstrated reduction of upto 21% in costs
and upto 8% and 23% improvement in yields and incomes respectively as compared to
conventional practices followed.
In pursuit of your Company's long-term sustainability objective of
increasing Soil Organic Carbon (SOC), more than 6,300 compost units were constructed
during the year, taking the total number till date to over 67,300 units. In addition to
promotion of Climate Smart Agri practices at scale, in core agricultural catchments, your
Company also has a Climate Smart Village (CSV) programme, wherein support is provided to
majority of the village population to enable adaptation to climate risks, and mitigating
the same through knowledge dissemination, natural resources management, livelihood
diversification and institutional support. 7,000 CSVs covering major crop value chains are
currently part of the programme. To provide additional support to farmers in dealing with
climate risks, during the year, 17.65 lakh linkages were facilitated for farmers with six
major Government schemes, taking the cumulative to over 42 lakhs.
Details of Climate Smart Agriculture interventions are also provided in
the section on Socio-Economic Environment'. Your Company continued work on two
partnerships, one with Rajiv Gandhi Mission for Watershed Management covering 35 districts
of Madhya Pradesh for Climate
Smart Watersheds, and the other with Farmer Welfare and Agriculture
Development, Department of Madhya Pradesh covering 6 districts. During the year,
training was conducted by ITC for the officials,post which they have initiated work in
8,200 villages.
During the year, knowledge was disseminated through 13,500
Farmer Field Schools and over 17,600 Choupal Pradarshan Khets (CPKs). 1,850
Agri Business Centres (ABC) including 620 exclusive women ABCs delivered extension
services, arranged agri-credit linkages, established collective input procurement
and provided agricultural equipment for hire. Your Company, with its presence
across multiple commodities and geographies including the e-Choupal network and agri
extension programmes network, undertook an initiative to facilitate formation of new
Farmer Producer Organisations (FPOs) and/or strengthening existing FPOs, thus enhancing
farm incomes, rural livelihood and partnering in other relevant rural development
initiatives. During the year, your Company supported additional 390 FPOs taking the
cumulative number to 2,050 FPOs. The Adarsh Gram Programme' pioneered by your
Company's Agri Business presently covers 484 model villages in the states of Andhra
Pradesh and Karnataka. Under this initiative, your Company supports villages to become
economically, ecologically and socially sustainable. Your Company is also addressing the
human rights and farm safety challenges in these villages by educating the farmers, labour
& community, providing access to Personal Protective Equipment (PPE) kits and adopting
smart technologies like drones for spraying activities on the farms.
Off-farm Livelihood Diversification - Livestock
Development
The purpose of the programme is to improve income and de-risk
livelihoods of rural households by strengthening animal dependant livelihood options.
Capability building on improved package of practices, breed improvement, provision of
extension services and creation of rural entrepreneurs to provide doorstep services are
the key components. Programme is aligned to Government of India's National Livestock
Mission (NLM). The programme coveredlivelihoodslinkedtolargeruminants(cow&buffalo),
small ruminants (goat & sheep), piggery, fishery, poultry and apiary in 16 states and
42 districts. During the year, about 1.34 lakh artificial inseminations (AIs) were carried
out which led to the birth of over 0.47 lakh high yielding progeny and indigenous breeds.
Cumulatively, the figures for AIs and calving stand at over 30.90 lakhs and 10.90 lakhs
respectively. Under the programme, 1,870 women trained as Pashu Sakhis'
have provided extension services to animal owners of the villages. Your Company is also
working with dairy farmers in Bihar, Jharkhand and West Bengal to improve productivity of
animals through several extension services and to facilitate higher milk production.
Qualified teams comprising veterinarians and para-veterinarians have been deployed to
facilitate animal nutrition, animal health services, training and capacity building
towards improving productivity, clean milk production and promoting commercial dairy
farming among farmers. During the year, about 38,000 animals of over 19,000 dairy
farmers across 416 villages in nine districts of Bihar, three districts of West
Bengal and two districts in Jharkhand were supported through cattle feed distribution,
training programmes on clean milk production, mastitis control and animal husbandry
services like deworming, ectoparasite control, etc.
On-farm Livelihood Diversification Tree plantations
Your Company's pioneering initiative through the Social Forestry
programme covered over 37,300 acres during the year. The said programme is also
aligned to Government of India's National Afforestation Programme objectives. It is
currently spread across 16 districts in six states cumulatively covering 5.28
lakh acres in over 7,400 villages and 1.90 lakh poor households. Integral to the Social
Forestry programme are the Agro-Forestry and Bund plantation models that help small and
marginal farmers to cultivate field crops and trees together in the same field and realise
benefits of both annual income from crops and lumpsum income from trees once in four
years. These two models cumulatively extended to over 2.68 lakh acres (part of total
Social Forestry area) and enabled food, fodder and wood security. To create an additional
income source and improve resilience towards climate change, fruit and other commercial
species tree plantations have also been initiated with farmers, which have covered
over 40,000 acres till date.
Together with your Company's Farm Forestry programme, this
initiative has covered around 13.2 lakh acres till date and generated over 240
million-person days of livelihood for rural households, including women, poor tribal and
marginal farmers. Further, fast growing, high yielding and disease resistant hybrid
clones and saplings of eucalyptus pulpwood developed by your Company deliver significantly
higher productivity vis-a-vis earlier clones. The clones have been developed to grow under
varying ecological conditions, thereby building resilience and contributing towards
increasing income for the farming community. Besides enhancing farm level
employment, generating incomes and increasing green cover, these large-scale initiatives
also contribute meaningfully to the nation's endeavour to create additional carbon
sinks for tackling climate change.
In addition to the above, the Social and Farm Forestry initiative of
your Company, through a multiplier effect, has led to improvement in pulpwood and fuelwood
availability in Andhra Pradesh, Telangana, Karnataka and Odisha.
Women Empowerment
During the year, this initiative in catchment geographies provided a
range of gainful livelihood opportunities to over 2.67 lakh poor women, taking the
cumulative coverage to over 4.51 lakhs through livelihood interventions for Self
Help Groups (SHGs), women in agriculture and allied services, cadre of service providers
in the community and ultra-poor women. This initiative is also aligned to National
Rural Livelihoods Mission's objective of empowering and creating Lakhpati Didis.
Targeting Hardcore Poor programme focusing on empowering ultra-poor women through
mentoring, skilling to run enterprises and asset support for the same has covered about
40,680 women in your Company's core catchments through a two-year graduation
intervention. Studies have shown that the income of these ultra-poor women has
increased by more than five-fold.
Aided by the programme, there is also a substantial improvement in
Human Development Indicators.
Currently, the programme is operational in 10 districts in eight
states.
As an amplification strategy, the financial literacy and inclusion
project, in partnership with Madhya Pradesh
State Rural Livelihood Mission (MPSRLM) and CRISIL Foundation
continued in its second phase of partnership covering all 52 districts of Madhya Pradesh.
Basis the learnings in MP, the programme continued to expand to other
states also, now covering over 98,900 existing SHGs with 10 lakh members. The
Financial Literacy programme has cumulatively covered over 3.9 lakh SHGs benefiting over
38.50 lakh women spread across 80 districts in 15 states. Over 31 lakh scheme linkages for
trained women have also been facilitated with access to bank accounts and Government
social security schemes till date with the support of self-sustaining cadre of Yojana
Sakhis, who also earn by charging fees from women for creating these linkages.
Your Company's Aashirvaad Raho 4 Kadam Aage' programme
is encouraging women empowerment by providing skills related to food processing sector as
well as on other livelihood opportunities. Spread across four states, the programme
has covered over 30,700 women beneficiaries.
Education
The Primary Education programme aligned with National
Education Policy 2020, aims to provide children from weaker sections of
society access to education with focus on learning outcomes and retention. Operational in
50 districts of 15 states, the programme covered over 6.57 lakh children during the year,
taking the cumulative coverage to over 21.80 lakh children. Further, 125
Supplementary Learning Centres (SLCs) has remained operational during the year,
mainstreaming more than 4,000 out-of-school children into the formal education system,
taking the cumulative number to over 16,800.
Considering importance of Early Childhood Care and Education (ECCE) as
per National Education Policy 2020, building capabilities of Anganwadi Sevikas on ECCE has
also been one of the focus areas. Your Company has partnered with Women Development and
Child Welfare Department in Andhra Pradesh to strengthen capacity of over 55,600 Anganwadi
Sevikas across all the 26 districts. Through a cascade approach, the Sevikas have reached
out to 4.16 lakh children during the year. Your Company is also having a similar
partnership in Saharanpur, Uttar Pradesh, for improving ECCE (Poshan Bhi, Padhai
Bhi) of children by combining nutrition and education interventions and has covered 50,000
children in the district.
Over 640 Government primary schools and Anganwadis were provided
infrastructure support comprising boundary walls, additional classrooms including
operationalising smart classrooms, solarisation, sanitation units and furniture, taking
the total number of Government primary schools and Anganwadis covered till date to over
4,100. Infrastructure support to Government schools has helped in increasing enrolment,
particularly of girls, in schools. To ensure sustainable operations and maintenance of
infrastructure provided, more than 1,480 School Management Committees and 1,370
Child Cabinets & Water and Sanitation (WATSAN) Committees were operational in various
schools during the year with active involvement of students and teachers. To
address the issue of drop out, especially of girls in secondary and senior secondary
level, a pilot intervention continued in Pudukkottai, Munger and Kolkata covering 2,500
girl students. Mentoring for career intentionality, building 21st century skilling and
mainstreaming out of school girls through National Open Schooling System are the
major aspects of this intervention. Your Company's Bounce of Joy'
programme is aimed to foster holistic development and create a positive impact on
children's lives through physical fitness including sports. Execution of the
programme is done by collaborating with schools for training of Physical Education (PE)
teachers to help them foster holistic development amongst students through sports like
football. Through the trained teachers, the programme has reached out to 43,450 students
across 140 schools in two states.
Your Company's Sunfeast Bigger Fantasies' programme has
covered 55,970 children from 60 schools across two states encouraging and nurturing their
innate curiosity and ability to think laterally. 1,500 Young instructors were trained, who
in turn engaged with these children to encourage creative thinking & expression, and
peer learning & collaboration. 60 creativity fairs were also conducted with active
participation from students.
Skilling & Vocational Training
This programme, aligned to Pradhan Mantri Kaushal Vikas Yojana
provides training in market linked skills to youth from marginalised sections including
differently abled, to enable them to engage in decent livelihoods. 15,600 youth across 34
districts in 16 states were trained under different courses during the year, of which
nearly 52% were female. Cumulatively, around 1.27 lakh youth have been trained under the
skilling programme. To scale up the skilling programme, your Company has also initiated
pilots for potential pathways of skilling in the community itself (1,700 trained in the
year) and leveraging other skill training partners in the ecosystem (893 in the
year). Further, the programme for skilling differently abled youth running in Karnataka
and West Bengal last year, was expanded to Maharashtra, Uttar Pradesh and Odisha by
establishing new centres and also leveraging the existing centres of implementing
partners. During the year, 850 youth (cumulatively over 1,000) were trained and
over 530 have already been placed. Further, your Company's Sixth Sense programme,
focused on making an impact on the lives of visually challenged, covered 150 such
individuals across five cities.
Sanitation
Your Company continues to adopt a multi-pronged approach towards
improving public health and hygiene across 30 districts and 13 states. The programme
focuses on ensuring sustainability of Open Defecation Free (ODF) habitations and then
making them ODF+ through improved hygiene, sanitation and waste management practices which
is aligned with Swachh Bharat Mission 2.0.
Water, Sanitation and Hygiene (WASH) programme was implemented in
schools that included construction of sanitation units in schools, separate for girls and
boys, and also focused on driving behaviour change among over 1.13 lakh school
students through 2,300 WASH campaigns.
Your Company's Savlon Swasth India Mission' programme
has been a front runner in driving behavioural change in hand hygiene through innovative
experiential training in primary schools. The Mission rooted in the belief of Swasth
Bacche, Mazboot Desh' drove a range of initiatives to aid and enable the country in
its fight against preventable infections that create huge economic burden on the country.
The programme, focused on spreading awareness for habit building of
hand hygiene through interactive sessions across India, covered 16,770 schools and reached
out to about 32 lakh children during the year.
Waste Management
Your Company's initiatives focus on creating replicable, scalable
and sustainable models of municipal and rural waste management that can be implemented
across the country to ensure that minimal waste goes to landfills.
Details of these models are provided in the section on 'Building a
Circular Economy for Post-Consumer Packaging' above.
Health & Nutrition
Your Company is adopting a holistic approach towards Community
Healthcare, focusing on two major components - preventive health care and curative
services. Community healthcare is initiated to address the challenges of awareness,
availability, accessibility and affordability. The objective of the initiative is to
improve health and nutrition by strengthening institutional capacity, supplementing
existing infrastructure, promoting greater convergence with existing Government schemes
like National Health Mission, leveraging technology and increasing access to basic primary
and secondary healthcare services. A two-pronged approach aligned to Government's
POSHAN Abhiyan was adopted under Maternal and Child
Health and Nutrition (MCHN) programme:
Focusing on first 1,000 days of life' in high malnutrition
catchments covering mothers and children, and
Addressing anaemia at scale among all age groups through screening
under Anaemia Mukt Bharat (AMB), Rashtriya Bal Suraksha Karyakaram (RBSK) and thereafter,
loop closure through awareness creation and linkages with Government schemes. Capacity
building of frontline resources like Anganwadi Sevikas and ASHA workers is an integral
part of the intervention and 16,000 were trained during the year on engagement with
community, making effective six home visits' and localised nutrition
promotion. Screening of over two lakh women and children for anaemia was done in
partnership with Government for baselining and identifying priority areas for
interventions. A 4E approach of identifying hotspots (Exploration); awareness on dietary
diversity and hygiene (Education); promoting nutrition gardens and consumption of locally
grown 5 Food Groups' through nutri-groups (Encouraging); and building
capabilities of ASHA and Anganwadi Sevikas on identification and management of anaemia
(Empower) was adopted to address the issue. Around 15.24 lakh people spread across 21
districts in nine states were covered during the year, under your
Company's MCHN initiative aimed at improving the health-nutrition status of women,
adolescents and children. This included the partnerships with the Directorate of Women and
Child Development, Assam for eight districts including seven aspirational districts, and
another with the Child Development Services and Nutrition Department Saharanpur,
Uttar Pradesh.
Project Samposhan was undertaken during the year to sensitise the
community on nutritional value of fruits and
vegetables,leveragingtheirexistingagricultureexpertiseto cultivate sustainable and healthy
food. 40 youth trained as Poshan Sathis engaged with over 1,000 rural households and
trained them on farming system for nutrition and setting up nutrition gardens. SHGs and
farmer collectives were also strengthened to create local ecosystem for nutrition
products. Iodine deficiency is considered as one of the most common causes of preventable
mental impairment and constitutes a significant
Under the Aashirvaad Smart India' intervention, over seven
lakh people were reached out through awareness on iodine deficiency disorders and healthy
eating.
As part of the community healthcare programme ITC Swaasth
Kiran' initiative was launched during FY 2021-22 in Saharanpur and Munger
districts. Under the initiative, during the year, thirteen Mobile Medical Units (MMU) were
functional (seven in Saharanpur & six in Munger). These MMUs have provided free
medical consultation and medicines to the rural community at their doorstep. During the
year, nearly 2.22 lakh individual engagements were done with community members across 796
villages, 58% of which were with women. Further, 43,400 diagnostic tests were
conducted and 1,130 referrals made during the year. With the involvement of
the Rogi Kalyan Samitis, upgradation of 23 Primary Health Centres (PHCs) based on
Indian Public Health Standard was also done, taking the cumulative to
37 in five states. This has helped in increased footfall of patients,
including higher number of institutional deliveries. Understanding the need for
high-quality doorstep eye care for the community, your Company also continued its
innovative layered eyecare intervention in Saharanpur in Uttar Pradesh, as part of which
four Mobile Vision Units (MVU) were operational in services in rural Saharanpur. These
MVUs equipped with high end ophthalmic equipment can screen and diagnose eye ailments such
as Cataract, Diabetic Retinopathy, Glaucoma and other diseases. During the year, more than
1.76 lakh community members have been screened, of which 16,589 cases were referred to the
MVUs, and thereafter 1,082 cataract surgeries done at Dr. Shroff's
Charity Eye Hospital in Saharanpur, who are the partner for this intervention.
Your Company continued to enhance awareness on various health related
issues like menstrual & personal hygiene, reproductive health and diarrhoea through a
network of 366 women Village Health Champions (VHCs). These VHCs engaged with the
community for promoting behaviour change and selling relevant health products to the
community, thereby also earning a livelihood. The programme was operational in two
districts of Madhya Pradesh and six districts of Uttar Pradesh, covering nearly 1.45 lakh
women during the year. public health problem.
To make potable water available to local communities in Andhra Pradesh
and Karnataka, Reverse Osmosis (RO) water purification plants were set up in villages wh
ere the water quality was poor. With the establishment of 36 new RO plants during
the year, a total of 205 RO plants are operational providing safe drinking water to over
2.5 lakh rural population.
ITC Sangeet Research Academy
The ITC Sangeet Research Academy (ITC SRA), established in 1977, is an
embodiment of your Company's sustained commitment to a priceless national heritage.
Your Company's pledge towards ensuring enduring excellence in Classical music
education continues to drive ITC SRA in furthering its objective of preserving and
propagating Hindustani Classical Music based on the age-old principle of Guru
Shishya Parampara'. The Academy is modelled as a professionally run institution that
epitomises the teaching of Hindustani Raga Music. Through its eminent Gurus, it imparts
intensive training and quality education in Hindustani Classical music to its scholars.
The present Gurus of the Academy are Padma Bhushan Pandit Ajoy Chakrabarty, Padmashri
Pandit Ulhas Kashalkar, Pandit Partha Chatterjee, Vidushi Subhra Guha, Pandit
Uday Bhawalkar, Shri Omkar Dadarkar, Shri Abir Hossain and Shri Brajeswar
Mukherjee. Pandit Uday Bhawalkar was conferred the Rashtriya Kalidas Samman
by Government of Madhya Pradesh in November 2024 for the year 2022-23. The
Academy's focus continues to be on nurturing exceptionally gifted students selected
from across the country through a system of multi-level auditions. Several scholars
of the Academy have performed at various music festivals and have also been recipient of
prestigious awards and accolades. Additionally, the Academy has presented its
scholars and young musicians in ITC Mini Sangeet Sammelans, concerts and Baithaks in
locations such as Jabalpur, Hubli, Dharwad, Sirsi, Lucknow, Jodhpur, Dehradun, Goa, Pune
and Bangalore enabling the Academy to fulfil its avowed objective of preserving and
propagating Hindustani Classical Music. On the occasion of India's 78th Independence
Day, ITC SRA composed a special piece of music as a tribute to the nation, which
was presented on 15th August.
The video Desh Ek Raag' was based on Raag Desh and featured
scholars of the Academy. The year also marked its first Thumri Festival in March 2025
featuring renowned artists of the genre as well as scholars of the Academy. Creation of
the next generation of masters of Hindustani Classical music for the propagation of
a precious legacy continues to be the Academy's objective.
Forging Multi-Stakeholder Partnerships
Your Company's Social Investments Programme lays continuous
emphasis on building partnerships of value for driving innovation & gaining
contemporary knowledge while effectively amplifying and executing programmes. Your Company
has over the years formed Knowledge Partnerships with several national & international
organisations/agencies to maintain contemporariness and leverage latest
knowledge/technical know-how to continuously improve the quality of programmes.
Public-Private Partnerships (PPP), aimed at pooling resources, and
partnership with Governments are effectively leveraged to scale-up and amplify programmes
implemented in your Company's catchment areas. During the year, three new PPPs
were signed.
The meaningful contribution made by your Company's Social
Investments Programme to address some of the country's key development challenges,
has been possible in significant partnerships with implementation partners such as AFPRO,
Anudip Foundation, Bandhan Konnagar, Cheshire Disability Trust, DHAN Foundation, Don
Bosco Tech Society, DSC, Dr. Reddy's Foundation, Educate Girls, FES, FINISH, IGD,
KHPT, MYKAPS, MYRADA, Makkala Jagriti, Manav Vikas Sansthan, NCHSE, Pratham, SEWA Bharat,
SMGVS, Umang, WASH Institute, Water for People, Youth4Jobs and Youth Invest amongst
others. These partnerships, which bring together the best-in-class management practices of
your Company and the development experience and mobilisation skills of implementation
partners, will continue to provide innovative grassroot solutions to some of India's
most challenging problems of development in the years to come.
CSR Expenditure
The annual report on Corporate Social Responsibility activities, as
required under Sections 134 and 135 of the Companies Act, 2013 read with Rule 8 of the
Companies (Corporate Social Responsibility Policy) Rules, 2014 and Rule 9 of the Companies
(Accounts) Rules, 2014, is provided in the Annexure forming part of this Report.
Environment, Health & Safety
Your Company's Environment, Health & Safety (EHS) strategies
are directed towards achieving the greenest and safest operations across all your
Company's units by optimising natural resource usage and providing a safe and healthy
workplace. Systemic efforts continue to be made towards natural resource conservation by
continuously improving resource-use efficiencies.
Your Company believes that a safe and healthy work environment is a
pre-requisite for ensuring employee well-being and adopting best practices in
occupational health & safety bears a direct impact on overall performance. With an aim
to percolate safety deeper into your Company's operational practices and achieve the
Zero Accident' goal, your Company has adopted a comprehensive EHS strategy
founded on two pillars:
Safety by Design' and Safety by Culture'.
Safety
Your Company sustained focus on Safety by Design' by
continuously striving to improve safety performance and incorporating best-in-class
engineering standards for all investments in the built environment. Designs for all new
greenfield & brownfield project investments are scrutinised to ensure compliance with
relevant standards and codes on safety. Periodic Environment, Health & Safety audits
continue to be carried out in operational units to verify compliance with relevant
standards.
To drive a culture of safety, your Company, in addition to
comprehensive focus on training, continues to hold structured conversations with workers
on Safe and Unsafe' Acts. These are supplemented by adoption of keystone
behaviours that inculcates individual ownership for safe behaviour. Your Company has also
made use of Design Thinking principles for seamless integration of safety in business
operations. These initiatives are bringing in positive behavioural changes.
Several national awards and certifications received by various units
reaffirm your Company's commitment to provide safe and healthy workplace to all.
R&D, QUALITY AND PRODUCT DEVELOPMENT
Your Company's state-of-the-art Life Sciences and Technology
Centre (LSTC) in Bengaluru is at the core of driving science-led product innovation to
build and support your Company's portfolio of world-class products and brands. Over
the years, LSTC has emerged as a robust innovation engine that is a key enabler of the
ITC Next' growth strategy. Reinforced with world-class infrastructure,
resourced with a diverse team of over
400 highly qualified scientists, LSTC continues to drive various
initiatives to provide differentiation and competitive edge to your Company's brands
and products.
Driving purposeful innovations that fulfil the needs of the
Indian consumer through superior offerings remains the key objective of
LSTC. Centres of Excellence across domains viz. Biosciences, Agri-sciences & Materials
sciences enabled building capabilities over the years to cater to the constantly evolving
needs of consumers.
Focused research across identified domains viz. Health
& Wellness, Formulation Design, Sustainable Materials &
Packaging, Agro-forestry and Crop Science has enabled the teams to harness contemporary
advances in relevant core areas to translate proofs of concept' to novel
product opportunities. Bearing testimony to LSTC's innovation capabilities while
building the intellectual assets for your
Company, over 800 patent applications have been filed till date. Robust
risk management practices are in place to ensure that your Company's intellectual
properties remain adequately protected and to ensure mitigation of information and
infrastructure risk. Research programmes and projects are structured through close
alignment with the various Businesses of your Company resulting in a robust innovation
pipeline. Additionally, in line with your Company's relentless focus on operational
excellence and quality, each Business is mandated to continuously innovate on materials,
processes and systems to enhance their competitiveness.
Your Company has been a forerunner in introducing first-to-market
innovative products for Indian consumers.
In today's operating scenario of geopolitical tensions and
inflationary pressures, LSTC scientists and product development teams continue to enable
various ITC businesses to deliver a range of differentiated, superior quality
products at competitive costs. Innovative science-based Platform projects have been
developed to solve a range of consumer and technical product challenges. Novel
technologies are continuously being leveraged to drive creation of healthier foods through
systematic reduction in salt, sugar and fat without compromising on sensory attributes.
Leading edge technology platforms in Personal Health & Hygiene, Health &
Wellness continue to power innovation and develop next generation product offerings to
serve emerging consumer needs. LSTC's unique competencies in Sustainable Materials
and Packaging have enabled development of packaging options with high degree of recycled
plastics content and novel barrier coating solutions to create next generation
environmentally friendly packaging solutions. In Agro-Forestry and Crop Science, your
Company's scientists have established different cutting-edge tools & technology
platforms for improving tree & crop species of your Company's interests (like
yield, quality, abiotic & biotic stress) for securing the raw material. Ongoing
research has major emphasis on developing climate resilient crops and pulp wood species in
order to address the security of raw material supplies across your Company's value
chains and also ensuring enhanced farmer profitability.
Research on wheat and potato varietal securitisation are at advanced
stages of deployment to achieve flexibility in sourcing of raw material, create
region-specific blends and ensure robust agro-climatic adaptability for growing and
sourcing raw materials closer to the factories at competitive costs, in addition to
reducing the carbon footprint. Future-ready, alternate value chains that mitigate risks
arising out of disruptions to existing sourcing models continue to be explored. LSTC has
deployed various digital transformation tools at farm level to bring in predictive
capability with agility. LSTC, in collaboration with the Agri and Branded Packaged Foods
Businesses, endeavours to ensure that science-based ideas are fully integrated
across the value chain from farm to fork. Infrastructure and capabilities are
strengthened continuously keeping in pace with the global developments in science and
technology. Expanding capabilities include spreading the acreage of new tree clones with
superior properties, developing modern instrumentation for testing very low levels of
actives or contaminants, measuring barrier properties (air and water permeability) of
coated paper substrate, etc.
Rigorous systems, processes and industry best practices are
continuously upgraded to secure quality certifications of the highest levels a key
enabler in delivering products that follow the highest standards in quality, safety and
efficacy to the Indian consumer. All branded packaged foods manufacturing units of your
Company not only have ISO quality certification but also follow the highest standards
under the integrated food quality management system-FSSC 22000; these systems ensure
adherence to internationally accepted quality standards in producing safe and high-quality
food. All manufacturing units of the Branded Packaged Foods Businesses (including contract
manufacturing units) operate in compliance with stringent food safety and quality
standards. Your Company's food quality assurance laboratories are accredited
by the National Accreditation Board for Testing and Calibration Laboratories (NABL) under
ISO 17025, a global standard for testing and calibrating labs, which guarantees quality.
Additionally, the quality of all FMCG products of your Company is monitored through best-in-class
customer-centric Quality Control and Quality Assurance Processes' and
Product Quality Ratings Systems' (PQRS) enhancing competitive superiority of
your Company's product offerings.
In its quest to continuously enhance efficiency and be future-ready,
LSTC is developing and deploying cutting-edge digital tools for quality performance
analytics, benchmarking and strengthen quality management systems. Going forward, LSTC
will continue to identify growth opportunities leveraging your Company's diverse
core competencies and R&D insights emerging from close consumer interactions and
contemporary science & technology.
PROCEEDINGS INITIATED BY THE ENFORCEMENT DIRECTORATE
In the proceedings initiated by the Enforcement Directorate in 1997,
the appropriate authority after hearing arguments on behalf of your Company has passed
several orders in favour of your Company and dropped somehalf ofof the show cause
notices issued by the Directorate. In respect of some of the remaining notices, your
Company filed writ petitions challenging their validity. The Honourable Calcutta High
Court heard some of these writ petitions to completion, and the proceedings in respect of
these notices were quashed. The remaining writ petitions and notices are pending
adjudication/hearing.
Meanwhile, some of the prosecutions launched by the Enforcement
Directorate have been quashed by the Honourable Calcutta High Court; while the remaining
have been challenged before the High Court and are pending.
TREASURY OPERATIONS
Your Company's treasury operations continued to focus on
deployment of surplus liquidity and management of foreign exchange exposures within a
well-defined risk management framework.
During the year market interest rates declined sharply across both
short and long term maturities. The Reserve Bank of India (RBI) adopted an accommodative
monetary policy stance, cutting the repo rate by a cumulative 50 basis points since
April 2024 on the back of easing inflation and to boost economic activity. In addition,
the RBI deployed several liquidity management tools, which pushed the banking system
liquidity from a deficit position between November 2024 and February 2025 to a surplus by
the end of the financial year. The decline in interest rates for longer maturities was
further aided by robust demand from Foreign Portfolio Investors following the inclusion of
Indian Government Securities in the JP Morgan Emerging Markets Bond Index and an
improving fiscal position.
Investment decisions relating to deployment of surplus liquidity
continued to be guided by the tenets of Safety, Liquidity and Return. Treasury operations
focused on proactive rebalancing of portfolio duration and mix, in line with the evolving
interest rate environment. Further, continuous review and monitoring of credit worthiness,
including engagement with market participants, ensured that the investment portfolio was
not exposed to undue credit risks. In the currency market, the Indian Rupee (INR)
witnessed significant remained relatively stable during the first year supported by strong
domestic fundamentals and healthy capital inflows, the second half saw considerable two-way
movements. The weakness in the INR was primarily attributed to the strengthening of the
USD relative to all major currencies, driven by concerns over potential tariff hikes by
the US Government. Additionally, higher capital outflows during this period weighed on the
INR. However, the INR witnessed a rebound towards the end of the year
on the back of a narrowing trade deficit and a weakening USD amidst heightened global
trade uncertainties. Robust foreign exchange reserves and strategic interventions in the
currency markets by the RBI also provided support to the INR.
As in earlier years, commensurate with the size of the temporary
surplus liquidity under management, treasury operations continue to be supported by
appropriate internal control systems, and independent check of 100% of transactions by
your Company's Internal Audit Department.
Your Company adopted proactive risk management approach and actively
managed foreign currency exposures through appropriate hedging strategies and market
instruments to protect business margins.
DEPOSITS
Your Company's erstwhile Public Deposit Scheme closed in the year
2000. As at 31st March, 2025, there were no deposits due for repayment except in respect
of two deposit holders aggregating Rs 20000 which have been withheld on the basis of
directives received from the government agencies.
There was no failure to make repayments of Fixed Deposits on maturity
and the interest due thereon in terms of the conditions of your Company's erstwhile
Schemes. Your Company has not accepted any deposit from the public/members under Section
73 of the Companies Act, 2013 read with the Companies (Acceptance of Deposits) Rules, 2014
during the year.
DIRECTORS
Changes in Directors
During the year, Ms. Pushpa Subrahmanyam and Mr. Chandra Kishore
Mishra were appointed, with your approval, as Independent Directors of the Company for a
period of five years with effect from 2nd April, 2024 and
14th September, 2024, respectively. In the opinion of the Board, Ms.
Subrahmanyam and Mr. Mishra possess the required integrity, expertise and experience for
appointment as Independent Directors of your Company. Mr. Atul Singh representing Tobacco
Manufacturers (India) Limited (TMI'), a subsidiary of British America Tobacco
p.l.c., Dr. Alok Pande representing the Specified
Undertaking of the Unit Trust of India (SUUTI') and Mr.
Siddhartha Mohanty representing the Life Insurance Corporation of India (LIC')
were appointed, with your approval, as Non-Executive Directors of your Company for a
period of three years with effect from 2nd April, 2024, 27th July, 2024 and 1st
January, 2025, respectively. Mr. Sunil Panray, who is representing TMI, was re-appointed,
with your approval, as a Non-Executive
Director for a period of five years with effect from 20th December,
2024. Further, Messrs. Sumant Bhargavan and Supratim Dutta were re-appointed, with your
approval, as Wholetime Directors of the Company for a period of two years from 12th July,
2025 and three years from 22nd July, 2025, respectively.
Mr. Shyamal Mukherjee will complete his present term as an Independent
Director of your Company on 10th August, 2026. The Board of Directors of your
Company (the Board'), on the recommendation of the Nomination
& Compensation Committee, has recommended for the approval of the
Members, the re-appointment of Mr. Mukherjee as an Independent Director of your
Company for a period of five years with effect from
11th August, 2026. Appropriate resolution seeking your approval to the
above is appearing in the Notice convening the 114th Annual General Meeting
(AGM') of your Company.
Mr. Shilabhadra Banerjee completed his term as an Independent Director
of your Company with effect from close of work on 29th July, 2024, and Mr. Arun Duggal and
Ms. Meera Shankar completed their respective terms as Independent Directors with effect
from close of work on 14th September, 2024. Mr. Rahul Jain, representing SUUTI, and Mr.
Mukesh Gupta, representing LIC, stepped down from the Board with effect from 31st May,
2024 and 27th October, 2024, respectively. Your Directors place on record their
appreciation for the contribution made by Messrs. Banerjee, Duggal, Jain, Gupta and Ms.
Shankar during their respective tenure with your Company.
Retirement by Rotation
In accordance with the provisions of Section 152 of the
Companies Act, 2013 (the Act') read with Articles 94 and 95 of the Articles of
Association of your Company, Messrs. Hemant Malik and Atul Singh will retire by rotation
at the ensuing AGM and being eligible, offer themselves for re-election. Your Board has
recommended their re-election.
Number of Board Meetings
Six meetings of the Board were held during the year ended 31st March,
2025.
Attributes, Qualifications & Independence of Directors and their
Appointment The Corporate Governance Policy of your Company requires that the
Non-Executive Directors be drawn from amongst eminent professionals, with experience in
business / finance / law / public administration and enterprises. The Nomination &
Compensation Committee has laid down the criteria for determining qualifications, positive
attributes and independence of Directors (including Independent Directors). In case of
appointment of Independent Directors, the Nomination & Compensation Committee
evaluates the balance of skills, knowledge and experience on the Board, and also the role
and capabilities of an Independent Director of the Company. Further, in terms of the
Policy on Board Diversity, the Board is required to have balance of skills, competencies,
experience and diversity of perspectives appropriate to the Company. Diversity for this
purpose is considered from a number of aspects including, but not limited to, educational
& cultural background, nature of professional, administrative & industry
experience, skills, knowledge and gender representation. The skills, expertise and
competencies of the Directors as identified by the
Board, along with those available in the present mix of the
Directors of the Company, are provided in the Report on Corporate
Governance' forming part of the Report and Accounts.
In terms of the applicable regulatory requirements read with the
Articles of Association of your Company, the strength of the Board shall not be
fewer than six nor more than eighteen. Directors are appointed / re-appointed with
the approval of the Members for a period of three to five years or a shorter
duration, in accordance with retirement guidelines and as may be determined by the Board
from time to time. All Directors, other than
IndependentDirectors,areliabletoretirebyrotation,unless otherwise approved by the Members.
One-third of the Directors who are liable to retire by rotation, retire every year and are
eligible for re-election.
The Independent Directors of your Company have confirmed that (a) they
meet the criteria of independence prescribed under Section 149 of the Act and Regulation
16 of the Securities and Exchange Board of India (Listing Obligations and
Disclosure Requirements) Regulations, 2015 (Listing Regulations'), (b) they are
independent of the management of the Company, and (c) they are not aware of any
circumstance or situation which could impair or impact their ability to discharge duties
with an objective independent judgement and without any external influence. In the opinion
of the Board, the Independent Directors fulfil the conditions prescribed under the Act and
the Listing Regulations, and are independent of the management of the Company.
Remuneration Policy
Details of the Company's Policy on remuneration of Directors, Key
Managerial Personnel and other employees are provided in the Report on Corporate
Governance' forming part of the Report and Accounts.
Evaluation of Board, Board Committees and individual Directors
Your Company has a structured process for performance evaluation of the
Board, Board Committees and individual Directors. The Nomination & Compensation
Committee, as reported in earlier years, has formulated the Policy on Board evaluation,
evaluation of Board Committees' functioning and individual Director evaluation, and
also specified that such evaluation will be done by the Board.
In keeping with ITC's belief that it is the collective
effectiveness of the Board that impacts Company's performance, the primary evaluation
platform is that of collective performance of the Board as a whole. Board performance is
assessed, inter alia, against the roles and responsibilities of the Board as provided
under the Act, the Listing Regulations and the Company's Governance Policy. The
parameters for Board performance evaluation have been derived from the Board's core
role of trusteeship to protect and enhance shareholder value as well as to fulfil
expectations of other stakeholders through strategic supervision of the Company; such
parameters include securing alignment of the Company's goals with the nation's
economic, ecological and social priorities, ensuring that the Company has a clearly
defined strategic direction for realisation of its vision, and supporting the
Company's management to meet challenges arising from the operating & policy
environment in the country. Evaluation of functioning of Board Committees is based on
discussions amongst Committee members and shared by the respective Committee Chairmen with
the Board. Individual Directors are evaluated in the context of the role played by each
Director as a member of the Board at its meetings, in assisting the Board in realising its
role of strategic supervision of the functioning of the Company in pursuit of its
purpose and goals. The peer group ratings of the individual Directors are collated by the
Chairman of the Nomination & Compensation Committee and made available to the Chairman
of the Company. While the Board evaluated its performance against the parameters
laid down by the Nomination & Compensation Committee, the evaluation of individual
Directors was carried out against the laid down parameters in order to ensure objectivity.
The parameters for performance evaluation of individual Directors, inter alia, include
ability to provide thought leadership across the role spectrum and contribution to Board
cohesion, governance & organisational processes. Reports on the functioning and
performance of Board Committees during the year were placed before the Board. The
Independent Directors Committee of the Board also reviewed the performance of the
Chairman, other non-Independent Directors and the Board, pursuant to Schedule IV to
the Act and Regulation 25 of the Listing Regulations.
KEY MANAGERIAL PERSONNEL
During the year, there were no changes in the Key Managerial
Personnel of your Company.
AUDIT COMMITTEE & AUDITORS
The composition of the Audit Committee is provided under the section
Board of Directors and Committees' in the Report and Accounts.
Statutory Auditors
Messrs. S R B C & CO LLP, Chartered Accountants (SRBC'),
were re-appointed with your approval as the Auditors of your Company for a period of five
years till the conclusion of the 118th AGM. The Board, on the recommendation of the Audit
Committee, has recommended for the approval of the Members, the remuneration of
SRBC for the financial year 2025-26. Appropriate resolution seeking your approval to the
remuneration of SRBC is appearing in the Notice convening the 114th AGM of your
Company.
Cost Auditors
Your Board, as recommended by the Audit Committee, appointed the
following Cost Auditors for the financial year 2025-26:
(i) Messrs. ABK & Associates, Cost Accountants, for audit of Cost
Records maintained by your Company in respect of Wood Pulp' and Paper and
Paperboard' products. (ii) Messrs. S. Mahadevan & Co., Cost Accountants, for
audit of Cost Records maintained in respect of all applicable products of your Company,
other than Wood Pulp' and Paper and Paperboard' products.
Pursuant to Section 148 of the Act read with the Companies (Audit and Auditors) Rules,
2014, appropriate resolutions seeking your ratification to the remuneration of the
aforesaid Cost Auditors are appearing in the Notice convening the 114th AGM of your
Company.
The Company maintains necessary cost records as specified by the
Central Government under Section 148(1) of the Act read with the Companies (Cost
Records and Audit) Rules, 2014.
Secretarial Auditors
Messrs. S. N. Ananthasubramanian & Co., Company Secretaries
(SNA'), were appointed by the Board as the Secretarial Auditors of your
Company to conduct secretarial audit for the financial year ended
31st March, 2025.
The Report of the Secretarial Auditors, pursuant to Section 204
of the Act, is provided in the Annexure forming part of this Report. The Secretarial
Auditors have confirmed that the Company has complied with the applicable laws and that
there are adequate systems and processes in the Company commensurate with its size and
scale of operations to monitor and ensure compliance with the applicable laws.
The Board has approved, on the recommendation of the Audit Committee
and subject to the approval of the Members, appointment of SNA as the Secretarial Auditors
of your Company to conduct secretarial audit for a period of five financial years
commencing from the financial year 2025-26. Appropriate resolution seeking your approval
to the appointment of SNA is appearing in the Notice convening the 114th AGM of your
Company.
CHANGES IN SHARE CAPITAL
During the year, 2,93,98,310 Ordinary Shares of Rs 1/- each, fully
paid-up, were issued and allotted upon exercise of 29,39,831 Options under the
Company's Employee Stock Option Schemes. Consequently, the Issued and Subscribed
Share Capital of your Company, as on 31st March, 2025, stands increased to Rs
1251,41,19,781/- divided into 1251,41,19,781 Ordinary Shares of Rs 1/- each. The
Ordinary Shares issued during the year rank pari passu with the existing Ordinary
Shares of the Company.
EMPLOYEE STOCK OPTION SCHEMES
Disclosures with respect to Stock Options, as required under Regulation
14 of the Securities and Exchange Board of India (Share Based Employee Benefits and Sweat
Equity) Regulations, 2021 (the Regulations'), are available in the Notes to the
Financial Statements of the Company. The said disclosures forming part of the Financial
Statements can also be accessed on the Company's corporate website
http://www.itcportal.com under the section Investor Relations'. During the
year, there has been no change in the Company's Employee Stock Option Schemes.
The Secretarial Auditors have certified that the EmployeeStock Option
Schemes of the Company have been implemented in accordance with the Regulations and the
resolutions passed by the Members in this regard.
INVESTOR SERVICE CENTRE
The Investor Service Centre of the Company (ISC') provides
in-house share registration and related services to the shareholders and investors. By
consistently adapting to emerging trends and leveraging digital technologies, ISC remains
steadfast in its commitment to delivering best-in-class services to the shareholders and
investors, while ensuring compliance with the applicable statutory requirements. ISC is
accredited with
ISO 9001:2015 certification and is also registered with the Securities
and Exchange Board of India as a Category II Share Transfer Agent.
The Investor Relations' section on the Company's
corporate website http://www.itcportal.com serves as a user-friendly online resource for
shareholders and investors, offering comprehensive guidance on share-related
matters. Additionally, shareholders at their convenience can access a range of
share-related services through the dedicated service portal at https://eform.itcportal.com
.
RELATED PARTY TRANSACTIONS
All contracts or arrangements entered into by your Company with its
related parties during the financial year were in accordance with the provisions of the
Companies Act, 2013 and the Listing Regulations. All such contracts or arrangements were
approved by the Audit Committee. No material contracts or arrangements with related
parties within the purview of Section 188(1) of the Act were entered into during the year
under review. Further, the prescribed details of related party transactions of your
Company in Form No. AOC 2, in terms of Section 134 of the Act read with Rule 8 of
the Companies (Accounts) Rules, 2014 are given in the Annexure to this Report.
DIRECTORS' RESPONSIBILITY STATEMENT
As required under Section 134 of the Companies Act, 2013, your
Directors confirm having: a) followed in the preparation of the Annual Accounts, the
applicable accounting standards with proper explanation relating to material departures,
if any; b) selected such accounting policies and applied them consistently and made
judgements and estimates that are reasonable and prudent so as to give a true and fair
view of the state of affairs of your Company at the end of the financial year and of the
profit of your Company for that period; c) taken proper and sufficient care for the
maintenance of adequate accounting records in accordance with the provisions of the
Companies Act, 2013 for safeguarding the assets of your Company and for preventing and
detecting fraud and other irregularities; d) prepared the Annual Accounts on a going
concern basis; e) laid down internal financial controls to be followed by your Company and
that such internal financial controls were adequate and were operating effectively; and f)
devised proper systems to ensure compliance with the provisions of all applicable laws and
that such systems were adequate and operating effectively.
CONSOLIDATED FINANCIAL STATEMENTS
Your Company's Board of Directors is responsible for the
preparation of the consolidated financial statements of yourCompany and its Subsidiaries
(the Group'), Associates and Joint Venture entities, in terms of the
requirements of the Companies Act, 2013 (the Act) and in accordance with the accounting
principles generally accepted in India, including the Indian Accounting Standards
specified underSection 133 of the Act.
The respective Boards of Directors of the companies included in the
Group and of its associates and joint venture entities are responsible for maintenance of
adequate accounting records in accordance with the provisions of the Act for safeguarding
the assets of each company and for preventing and detecting frauds and other
irregularities; the selection and application of appropriate accounting policies; making
judgements and estimates that are reasonable and prudent; and the design, implementation
and maintenance of adequate internal financial controls, that were operating effectively
for ensuring the accuracy and completeness of the accounting records, relevant to the
preparation and presentation of the financial statements that give a true and fair view
and are free from material misstatement, whether due to fraud or error.
Such financial statements have been used for the purpose of preparation
of the consolidated financial statements by the Board of Directors of your Company, as
aforestated.
OTHER INFORMATION
Compliance with the conditions of Corporate Governance
The certificate Messrs. S R B C & CO LLP, confirming compliance
with the conditions of Corporate Governance as stipulated under the Listing Regulations,
is annexed.
Going Concern status or material order passed during
Therewasnosignificant the year by any regulator, court or tribunal impacting the going
concern status of your Company or its future operations.
Annual Return
The Annual Return of your Company is available on its corporate website
at https://www.itcportal.com/investor/disclosures-under-SEBI.aspx .
Particulars of loans, guarantees or investments
Details of loans and investments covered under the provisions of
Section 186 of the Companies Act, 2013 are provided in Notes 4, 5, and 9 to the Financial
Statements. No guarantees were outstanding as at the year end.
Particulars relating to Conservation of Energy and Technology
Absorption
Particulars as required under Section 134 of the Companies Act, 2013
relating to Conservation of Energy and Technology Absorption are also provided in the
Annexure to this Report.
Compliance with Secretarial Standards
The Company is in compliance with the applicable Secretarial Standards
issued by the Institute of Company Secretaries of India and approved by the Central
Government under Section 118(10) of the Act.
Employees
The total number of employees as on 31st March, 2025 stood at 22,041.
The information required under Section 197(12) of the Companies Act, 2013 read with Rule
5(1) of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014
is provided in the Annexure forming part of this Report. The statement containing
particulars of employees as required under Section 197(12) of the Companies from the
Company's Statutory Auditors,
Act, 2013 read with Rule 5(2) of the Companies (Appointment and
Remuneration of Managerial Personnel) Rules, 2014, forming part of this Report, is
available on the Company's corporate website www.itcportal.com .
Dividend Distribution Policy
The Dividend Distribution Policy of your Company may be accessed
on its corporate website at https://www.itcportal.com/about-itc/policies/dividend-distribution-policy.pdf
.
Key Financial Ratios
Key Financial Ratios for the financial year ended 31st March, 2025, are
provided in the Annexure forming part of this Report.
FORWARD-LOOKING STATEMENTS
This Report contains forward-looking statements that involve risks and
uncertainties. When used in this Report, the words anticipate',
believe', estimate', expect', intend',
will' and other similar expressions as they relate to your Company and/or its
Businesses are intended to identify such forward-looking statements. Your
Company undertakes no obligation to publicly update or revise any forward-looking
statements, whether as a result of new information, future events, or otherwise.
Actual results, performances or achievements could differ materially from those
expressed or implied in such forward-looking statements. Readers are cautioned not to
place undue reliance on these forward-looking statements that speak only as of their
dates. This Report should be read in conjunction with the financial statements
included herein and the notes thereto.
CONCLUSION
Your Company's Triple Bottom Line' philosophy has over
the years spurred the creation of innovative business models that synergise the building
of economic, environmental and social capital. It is now universally evident that
enterprises of the future will not only have to be agile, consumer-centric, innovative and
digital-first but also purpose-driven and responsibly competitive. In line with its
superordinate goal of serving larger national priorities and creating value for all
stakeholders, your Company's paradigm of Responsible Competitiveness'
focuses on building extreme competitiveness in a manner that replenishes the
environment and supports sustainable livelihoods. The strategic Vision of creating
multiple drivers of growth through the pursuit of market opportunities that best match
institutional strengths, has resulted in the development of strong Businesses of the
future anchored on a portfolio of purpose-led brands, future-ready products and world-class
quality. Today, your Company is the leading FMCG marketer in India, a pioneering
trailblazer in farmer and rural empowerment through its Agri Business, the clear
market leader in the Indian Paperboards and Packaging industry, and a global exemplar in
sustainability. ITC Hotels Ltd.a group entityis a pre-eminent hotel
chain and a globally acclaimed icon in green hoteliering. Since the turn of the
millennium, your Company's non-cigarettes businesses11 have grown nearly
40-fold and presently
11
Excluding the Hotels Business, which was demerged
during the year into ITC Hotels Limited constitute about two-thirds of Net Segment
Revenue. At the heart of this transformation lies the power of synergy, with seamless
access for your Company's newer Businesses/initiatives to the deep and varied
capabilities resident across different parts of the enterprise, and its world-class talent
pool. An extensive strategy reset has been undertaken in recent years to architect the
structural drivers that will power
the ITC Next strategy of building a
Future-Ready,
Consumer-Centric, Climate Positive and Inclusive organisation to
drive the next horizon of growth & competitiveness. The FMCG Businesses have delivered
strong performance in recent years and are well poised to be rapidly scaled up across the
three growth platforms i.e., fortifying the core, addressing value-added adjacent
opportunities leveraging mother brands and nurturing new vectors of growth.
Multi-dimensional
interventions, including strategic acquisitions in high-growth and future-facing
categories, have been made to accelerate growth, enhance competitiveness and market
standing of the
FMCG Businesses. Focused interventions made in the recent past have
also augmented your Company's multi-channel go-to-market capability, resulting in
manifold expansion in the reach and availability of its products. Over the last five
years, market coverage has grown by more than 2x, facilitating availability of products in
nearly seven million retail outlets of which more than one-third are serviced directly.
Sharp-focused investments have augmented capability in
new gen channels such as
e-Commerce, Quick Commerce and Modern Trade, resulting in strong growth in sales and
enhanced market standing. In addition, investments towards accelerating agile and
purposeful innovation, optimising supply chain efficiencies, accelerated digital adoption,
and strategic partnerships have significantly enhanced competitiveness. The impact of
these
multi-dimensional interventions is evident in the substantial margin
expansion of 560 bps in Segment EBITDA witnessed between FY 2018-19 and FY 2023-24 even in
the face of heightened competitive intensity and inflationary pressures.
The FMCG Businesses will continue to leverage your Company's
institutional strengths as a key source of sustainable competitive advantage viz. strong
backward linkages with the Agri Business, a deep & wide multi-channel
distribution network, cuisine knowledge resident in ITC Hotels Limited (a group entity),
packaging knowhow and the robust R&D platforms nurtured by LSTC. Structural advantages
arising out of distributed manufacturing footprint, anchored on state-of-the-art ICMLs
strategically located proximal to large demand centres, will be increasingly leveraged to
drive rapid growth of the FMCG Businesses. With enhanced scale and margin expansion, the
FMCG Businesses are expected to make increasingly higher contributions to your
Company's profit pool, thereby setting the stage for further value enhancement
opportunities.
The Agri Business has been a strong backbone and a key source of
competitive advantage for your Company's FMCG and Cigarettes Businesses. The scope
and scale of operations have grown manifold over the years and currently encompass nearly
3.5 million tonnes of annual volume throughput in 22 states and over 20 agri-value
chains. In recent years, the Business has pivoted its strategic focus towards rapidly
scaling up its Value-Added Agri Products portfolio to accelerate growth and
margins. With policy enablers in place, your Company is scaling up NextGen agriculture
value chains that are digitally enabled and climate smart, and re-structuring the back end
into a robust network of FPOs. This will further strengthen the sourcing network and
facilitate the development of customised supply chains for traceable and
identity-preserved sourcing of agri-commodities and in augmenting the product portfolio
with the addition of value-added products such as staples for the Food Service
segment, medicinal and aromatic plant extracts etc. Towards enhancing the competitiveness
of domestic agri-value chains, fostering new business models and augmenting value creation
opportunities, your Company has successfully scaled up ITCMAARS a
crop-agnostic phygital' full stack AgriTech platform integrating NextGen
agri-technologies and solutions to seamlessly deliver hyperlocal and personalised
solutions to the farming community whilst creating new and scalable revenue streams and
strengthening sourcing efficiencies.
The Paperboards, Paper and Packaging Businesses have made significant
terms of enhanced scale and profitability improvement.
While the current year performance was impacted by low priced Chinese
& Indonesian supplies in global markets including India, soft domestic demand
conditions and unprecedented surge in wood prices, strategic interventions continue to be
made in areas spanning plantations, sharpening the product portfolio and thrust on
structural cost management. Representations continue to be made at appropriate forums
through Industry associations for suitable measures to safeguard domestic industry and
development of economically viable alternatives for plantations on degraded forest land.
Strategic investments have been stepped up in areas such as pulp import substitution,
proactive capacity augmentation in Value-Added Paperboards segment, decarbonisation of
operations, deployment of Industry 4.0 technologies and towards nurturing robust
innovation platforms. Your Company has also recently entered into a Business Transfer
Agreement to acquire the Pulp and Paper Undertaking of Aditya Birla Real Estate Limited
(Century Pulp and Paper), which is expected to add significant scale and economies to
existing operations with potential for further capacity expansion, provide locational
advantage for efficient customer servicing and proximity to key raw material sources,
mitigate operational risks through multi-site operations and enhance resilience across
industry cycles through portfolio diversification.
The focus going forward is to fortify market leadership in the
fast-growing Value-Added Paperboards segment by augmenting scale, driving cutting-edge
innovation to rapidly scale-up single use plastic substitutes as a new vector of growth,
building structural advantage through product mix enrichment and scaling up the use of
emergent technologies such as Industry 4.0 to enhance operational efficiency, reduce
wastage and costs.
Your Company continues to build a dynamic Future-Tech'
enterprise powered by state-of-the-art digital technologies and infrastructure
(Mission DigiArc') across the value chain adding significant impetus to digital
marketing, digital commerce, digital products and digital operations. Your Company today,
is a pioneer in adoption of cutting-edge digital technologies across strategic impact
areas spanning Consumer Experience, Business Model Transformation, Smart Operations and
Employee Experience. Sustainability continues to be a critical focus area. Your
Company is actively pursuing its bold Sustainability 2.0 agenda comprising
multi-dimensional interventions in decarbonisation, building green infrastructure, scaling
up carbon sequestration, promoting climate-smart and regenerative agriculture, restoring
biodiversity through nature-based solutions, enhancing water stewardship, creating an
effective circular economy and sustainable packaging solutions, building climate
resilience & adaptive capacity of value chains and developing inclusive value chains
that can support 10 million livelihoods by 2030. Disruptive business models and value
propositions anchored at the intersection of future frontiers of Digitalisation and
Sustainability form an integral part of your Company's strategic roadmap going
forward. NextGen business models such as ITCMAARS in the agri-ecosystem, tech-enabled
cloud kitchens in the food service space, sustainable paperboards and packaging solutions
customised for end-use with focus on single use plastic substitutes, are being progressed
to actualise these opportunities. Value-accretive acquisitions, joint venture and
collaborations continue to be proactively pursued towards accelerating growth and value
creation.
The resilience, agility and adaptive capacity demonstrated by your
Company is a testament to the talent, determination and untiring efforts of its pool of
dedicated professionals, associates and partners. Your Company's diverse talent pool
of professional entrepreneurs, proneurs', have the unique opportunity to
nurture categories, products and brands from ideation to execution. This talent pool is
being harnessed not only to create winning products and services for today, but also to
seize larger opportunities as they emerge from the expanding horizons of your
Company's Businesses.
Your Company's Board and employees are inspired by the Vision of
sustaining your Company's position as one of India's most admired and valuable
companies, creating enduring value for all stakeholders, including the shareholders and
the Indian society. The vision of enlarging your Company's contribution to the Indian
economy is driven by its Nation First: Sab Saath Badhein' credo anchored on the
core values of Trusteeship, Transparency, Empowerment, Accountability and Ethical
Citizenship, which are the cornerstones of your Company's Corporate Governance
philosophy. Inspired by this Vision, driven by Values and powered by internal Vitality,
your Directors and employees look forward to the future with confidenceand stand committed
to creating an even brighter future for all stakeholders.
|
|
On behalf of the Board |
|
S. PURI |
Chairman & Managing Director |
|
(DIN : 00280529) |
Kolkata |
S. DUTTA |
Director & Chief Financial Officer |
22nd May, 2025 |
(DIN : 01804345) |