#MDStart#
MANAGEMENT DISCUSSION AND ANALYSIS
Dear Shareholders,
We have pleasure in presenting the Thirtieth Annual Report, together
with the audited financial statements of the Company for the Financial Year ended March
31, 2025.
INDIAN WIRELESS SECTOR
In the early 2000s, wireless connectivity was a privilege available to
only a few. In 2001, India's tele-density i.e the number of telephone connections per
100 people stood at a mere 3.5, making even a basic phone call inaccessible for
many. Fast forward to 2025, and what was once considered a luxu has become a fundamental
part of daily life. With tele-density surging to 82.4% and the cost of voice calls
plummeting, connectivity is not only affordable but ubiquitous. This remarkable
transformation has not only redefined communication but has also turned once-distant
aspirations into eveday experiences. Today, India boasts the world's second-largest
telecommunications sector, serving over a billion people. The sector is contributing
approximately 6% to the national GDP (including Infrastructure, Equipment, Mobile Virtual
Network Operators, White Space Spectrum, 5G, Telephone service providers and Broadband).
The widespread availability of affordable mobile devices and internet
services has accelerated digital adoption, bridging gaps and connecting communities across
the count. The sector marked significant progress in connectivity, digital inclusion,
technological advancement, and regulatory reforms i.e all aligned with the
government's Digital India vision. From the rapid rollout of newer technologies to
the policies aimed at enhancing infrastructure and user experience, these initiatives have
played a vital role in fostering inclusive growth and seamless communication. India's
telecom journey has become a case study in global transformation. Unlike many other
nations that viewed telecom as a commercial service, India recognized it as a powerful
tool for equity and empowerment, a force that continues to narrow the divide between urban
and rural populations, and between the privileged and the underserved.
Let's take a look at the Indian telecom scenario in last decade:
Wireless connections grew from 969.9 Mn in March 2015 to 1,157 Mn in
March 2025.
Overall tele-density rose from 77.3% in March 2015 to 82.4% in March
2025.
Rural telephone connections grew by 26.9%, more than double the urban
increase, from 414.2 Mn in March 2015 to 525.6 Mn in March 2025.
Broadband connections jumped from 83.68 Mn in March 2015 to 902.7 Mn in
March 2025, a growth of 978.8%.
Average monthly data consumption per wireless data subscriber (GSM)
increased from 89 MB in March 2015 to 22 GB in March 2025.
Average minutes of usage per subscriber (GSM) increased 2.7 times from
383 minutes in March 2015 to 1,026 minutes in March 2025.
Wireless connectivity has become the backbone of India's digital
ecosystem, connecting over a billion people across diverse geographies. Telecom companies
have made substantial investments in wireless infrastructure - providing extensive 4G
coverage covering and, rolling out 5G networks across India. The criticality of having a
robust wireless sector has been authenticated multiple times, including during the COVID
19 pandemic, where it enabled remote working, digital education, telemedicine and
e-commerce, keeping the economy and essential services functioning and in times of
geopolitical tension or natural disasters, when the wireless network ensures real time
communication, coordination and crisis response.
Over the last decade, the wireless operators have made ve large
investments in acquiring spectrum and expansion of network infrastructure - be it 4G to
address the growing customer demand or rolling out an advanced technology like 5G where
the customer demand is still evolving to support the Digital India Vision of our
Hon'ble Prime Minister. However, the sector faces significant challenges.
On the back of these investments, India has improved its global ranking
in mobile broadband speed from 118th to 15th in a report published by the Portulans
Institute, an independent non-profit research and educational institute based in
Washington DC. The surge in connectivity demand across all demographics, driven by diverse
income groups, age segments, and evolving customer behavior, has also boosted India's
ranking in the Network Readiness Index
(NRI) 2024 to 49th position, up from 60th in the same report.
However, despite this impressive growth, overall broadband penetration
still remains below 65% representing a significant opportunity for further growth with
higher adoption of broadband services.
It may be noted that India has one of the lowest ARPUs in the world
making it challenging for telcos to sustain investment and innovation. The private mobile
operators hiked tariff in July 2024 aer more than two years since the previous price
increase in November 2021, leading to improvements in ARPU and revenue. However, despite
the price increase, the ARPU in India remains as one of the lowest globally and the
indust's ROCE continues to remain below cost of capital. Further, the telecom sector
requires significant investments to support emerging technologies, and meet the rapid
increase in data consumption, further accelerated by rapid AI advancements. Therefore, to
ensure a fair return on significant investments and support future capital expenditure in
the telecom indust, further tariff increases are essential. Additionally, the indust needs
to return to a pricing model where heavy data users contribute more proportionally to
their higher usage, than the current pricing structure where incremental data usage comes
at an extremely low and unsustainable marginal price.
With low penetration and potential ARPU growth, India continues to
remain an attractive market for telecom indust despite the past challenges of
hyper-competition and subsequent financial stress in the sector. The consolidation of the
indust to three private operators and one government operator positions the indust well to
benefit from the growth opportunities on the back of India's digitalization trend and
Government's vision of Digital India.
COMPANY OVERVIEW Mobile Business Overview
Your Company, an Aditya Birla Group and Vodafone Group partnership, is
a major telecommunication operator in India, offering Voice, Data, and other Value Added
Services ("VAS", business connectivity services including IoT, Cloud, Managed
Services etc. Your Company is continuously engaged in introducing newer
and smarter technologies for its retail and enterprise customers. Your Company offers
technologies with innovative offerings that can be accessed conveniently through an
ecosystem of digital channels as well as extensive presence on the ground.
1. Voice Services
Your Company offers Voice services in all 22 service areas. Your
Company now covers more than 1.2 Bn Indians in over 487,000 census towns and villages with
its Voice services. Your Company also provides 4G VoLTE across all 22 circles to provide
enhanced voice experience to its 4G subscribers. Your Company has now expanded Voice over
WiFi (VoWiFi) calling feature for its subscribers.
2. Broadband Services
The broadband services of Vodafone Idea on 4G is available in all 22
service areas of India. The Company's broadband coverage is available in over 389,600
Census towns and villages. The population coverage on 4G is more than 1.1 Bn covering
close to 83% of population#. Your Company has thus seen a steady rise in 4G subscriber
penetration (as a percentage of reported subscribers) increasing from 59.4% as of March
31,2024 to 63.8% as of March 31, 2025. As your Company continues to focus on 4G network
expansion, 4G subscriber penetration should further improve in the coming years. Your
Company has recently launched 5G services and expansion efforts are underway to offer 5G
services in the key geographies of other circles where Company holds 5G spectrum by August
2025.
3. Content and Digital Offerings
Your Company offers not just enriched connectivity but also an array of
digital products and services to complement the core business. Digital and Content has
been at the core of Your Company's strategy wherein over the past few years Your
Company has launched several digital initiatives to address the changing requirements of
today's consumers and enabling them to get a range of benefits and value-adds.
#Basis the Census 2011 data adjusted for 2020 by using Aadhaar Card
data and proportionately extrapolating for all census data points, reported by an
independent third-party consultant.
To enable access to the best in class content to its customers, the
Company relaunched Vi Movies & TV as a paid subscription service offering multiple
OTTs under one plan, specifically targeting Smart TV consumers, who can get all their
favourite OTTs through one plan. The Company has brought 17 OTT partners onboard for this
offering including the likes of Disney+ Hotstar, SonyLiv, Zee5, SunNxt and a host of
regional OTTs like Chaupal, Klikk, Nammaflix and more.
The most recent addition to this lineup is Lionsgate. Additionally, the
subscription also allows access to 350+ TV channels. In order to offer a superlative
viewing experience with a convenience of discovering all the content from the partner
apps, consumers can watch these OTTs on any screen, mobile, laptop, tablets or SmartTVs.
Your Company also continues to scale its bundling play on OTTs by
continually expanding the portfolio with existing partners as well as bringing new
partners on board. Your Company has most attractive prepaid and postpaid plans bundled
with Netflix, Amazon Prime, Prime Lite and Zee.
In an endeavor to increase engagement and service the varied digital
needs of the customers over the past two years, your Company has launched multiple other
digital initiatives like Vi Ads, Vi Games, Vi Shop, Utility Bill Pay that we continue to
evolve and scale:
Vi Ads : Vi has its own Ad-tech platform called Vi
Ads' providing Digital Advertising services for Media Agencies & Brands for
running targeted Marketing campaigns through its AI/ML enabled Ad-tech platform, which
empowers marketers to engage with Vi users, as per their own targeting requirements, on
both, Vi media assets as well as external media channels and publisher partners of Vi Ads.
Vi Ads is now empanelled with almost all the top media agencies and is part of the media
plan for some of the big brands in the count.
Vi Games : The Company offers gaming service - Vi Games on Vi
App. Vi Games offers a wide variety of individual hyper casual games in partnership with
OnMobile. The Company also has multiplayer or social games under Vi Games. This includes
casual games like Solitaire, Carrom, Wordle, Ludo, Sudoku, Cricket, Soccer, Rummy, etc
which one can play with friends or online players or even participate in ongoing daily
tournaments. The App also has an eSports platform in partnership with GamerJi, enabling
the gaming enthusiasts to participate in eSports tournaments on popular titles like Free
Fire Max, Call of Duty, Clash Royale, Asphalt 9, World Cricket Championship 3 & more.
Vi Shop: Leveraging telco data and access capabilities to
create a digital marketplace, we have launched a shop' section on Vi App in
partnership with leading players across categories like entertainment, food, shopping and
travel.
Utility Bill Pay: With a view to establish Vi App as a
preferred destination, we have also integrated Utility Bill Payment'
functionality on Vi App enabling the users to pay their electricity bills, water bills,
LPG bills, insurance premium, loan EMIs, recharge FASTAG or their DTH or broadband
subscriptions.
4. Other Value Added Services (VAS) Offerings
Your Company offers a variety of other Value Added Services (VAS)
offerings, including
- Voice and SMS based services such as caller tunes, voice & SMS
chat; and
- Utility services such as missed call alerts
Long Distance Services and ISP
Your Company has active licenses for National Long Distance
("NLD"), International Long Distance ("ILD") and Internet Service
Provider ("ISP"), and registration for Infrastructure Provider
("IP-1") services. These licenses are used to car inter-circle voice traffic of
your Company and also bring incoming voice traffic from top international carriers across
the globe into India. Your Company also sends all of the outgoing International Voice
traffic on its own network and the interconnections with these licenses enable it. These
licenses also help your Company to offer various Enterprise Fixed Voice and Data Services
to Enterprise, Government and Wholesale customers. Vodafone Idea ISP currently handles all
captive subscriber traffic requirements.
Business Services
Vi Business is committed to being the most trusted and valued partner
helping businesses in their digital transformation journey. Leveraging its global
expertise and understanding of local markets, it offers comprehensive communication
solutions to empower global and Indian corporations, public sector and government
entities, as well as small and medium enterprises and start-ups. With leading-edge
enterprise mobility, robust fixed-line connectivity, world class IoT solutions, and
insightful business analytics and digital services, Your Company delivers the smartest and
newest cutting edge technologies to support businesses in the digital age.
Competitive Strengths
Your Company believes that it is well positioned to exploit the growth
opportunities in India's rapidly expanding mobile telecommunications indust. The key
competitive strengths are set out below:
1. Large Subscriber Base
Your Company is the sixth largest telecommunications service provider
in the world based on subscriber base (Source: GSMA Intelligence Dashboard). As per TRAI
Subscription Report, your Company had over 205.4 Mn subscribers and the subscriber market
share was 17.7% as of March 31, 2025. The Applicable Gross Revenue (ApGR) market share was
16.2% of the Indian mobile telecommunications services indust for the year ended March 31,
2025 as per TRAI Data. During the year ended March 31, 2025, your Company had a leading
ApGR market share in the Mumbai and Kerala service areas, and the second largest ApGR
market share in Gujarat. For the same period, ApGR market share was over 20% in Haana,
Kolkata, Uttar Pradesh (West), Maharashtra, and Delhi service areas.
On a reported basis, your Company has 198.2 Mn subscribers as of March
31, 2025, of which 126.4 Mn are 4G subscribers. As it continues to expand broadband
coverage and capacity, the large subscriber base provides a platform to communicate
effectively and utilise data and analytics to enable personalization at a large scale.
This also enables the upgrade of voice only customers to become users of a large array of
data services and digital offerings, and helps maintain competitive position in the
market. Your Company also utilizes artificial intelligence and data analytics to improve
some of its services, including customer segmentation, targeted marketing, offering
personalized recommendations, and location based services, among others.
2. Competitive Spectrum Profile
Your Company has a total of 8,030.4 MHz of spectrum across different
frequency bands out of which 8,012.8 MHz spectrum is liberalised and can be used towards
deployment of any technology.
This includes the sub GHz spectrum (900 MHz band) in 7 circles acquired
in June 2024 auction i.e Andhra Pradesh, Tamil Nadu, Karnataka, Punjab, Rajasthan,
Uttar Pradesh (East) and Kolkata, enabling your Company to dedicate adequate 900 MHz band
spectrum for 4G thereby enhancing the experience of 4G customers in these large markets,
particularly the indoor experience. In addition to 900 MHz spectrum, the Company has also
acquired 1800 MHz spectrum in Madhya Pradesh and 2500 MHz spectrum in Bihar, which will
help in increasing the network capacity quickly. Your Company has mid band 5G spectrum
(3300 MHz band) in 17 priority service areas and mm Wave 5G spectrum (26 GHz band)
in 16 service areas.
Your Company, thus, has a solid portfolio of spectrum across all bands
in all the priority circles. This large spectrum portfolio enables offering a superior
experience to the customers as your Company has the highest 4G spectrum available per
million subscribers and sufficient capability to support migration of entire 4G subscriber
base to 5G. With the emergence of 5G technology, it further enables strengthening
the enterprise offerings and provides new opportunities for business growth.
Below table provides the spectrum held by your Company across all
service areas:
|
Spectrum Frequencies (MHz) |
Circle |
FDD |
TDD |
Total FDD x2 + TDD |
|
900 |
1800 |
2100 |
2300 |
2500 |
3300 |
26000 |
|
Andhra Pradesh |
7.4 |
10.0 |
5.0 |
- |
20.0 |
50 |
200 |
314.8 |
Bihar |
- |
13.4 |
5.0 |
- |
20.0 |
50 |
- |
106.8 |
Delhi |
10.0 |
10.6 |
5.0 |
- |
20.0 |
50 |
200 |
321.2 |
Gujarat |
11.0 |
20.8 |
10.0 |
- |
30.0 |
50 |
450 |
613.6 |
Haana |
12.2 |
15.8 |
15.0 |
- |
20.0 |
50 |
400 |
556.0 |
Karnataka |
7.2 |
15.0 |
10.0 |
- |
- |
50 |
200 |
314.4 |
Kerala |
12.4 |
20.0 |
10.0 |
10.0 |
20.0 |
50 |
800 |
964.8 |
Kolkata |
7.2 |
15.0 |
10.0 |
- |
20.0 |
50 |
200 |
334.4 |
Madhya Pradesh |
7.4 |
19.8 |
5.0 |
10.0 |
20.0 |
50 |
400 |
544.4 |
Maharashtra |
14.0 |
12.4 |
15.0 |
10.0 |
30.0 |
50 |
400 |
572.8 |
Mumbai |
11.0 |
10.2 |
10.0 |
- |
20.0 |
50 |
200 |
332.4 |
Punjab |
6.8 |
15.0 |
10.0 |
- |
20.0 |
50 |
300 |
433.6 |
Rajasthan |
6.8 |
10.0 |
15.0 |
- |
20.0 |
50 |
300 |
433.6 |
Tamil Nadu |
7.4 |
11.4 |
15.0 |
- |
- |
50 |
300 |
417.6 |
Uttar Pradesh (East) |
6.8 |
10.0 |
20.0 |
- |
20.0 |
50 |
250 |
393.6 |
Uttar Pradesh (West) |
10.0 |
15.0 |
10.0 |
- |
20.0 |
50 |
350 |
490.0 |
West Bengal |
6.8 |
21.6 |
5.0 |
- |
20.0 |
50 |
400 |
536.8 |
Priority Circles |
144.4 |
246.0 |
175.0 |
30.0 |
320.0 |
850.0 |
5,350.0 |
7,680.8 |
Assam |
- |
25.0 |
5.0 |
- |
20.0 |
- |
- |
80.0 |
Himachal Pradesh |
- |
11.2 |
5.0 |
- |
10.0 |
- |
- |
42.4 |
Jammu & Kashmir |
- |
17.0 |
5.0 |
- |
10.0 |
- |
- |
54.0 |
North East |
- |
25.8 |
5.0 |
- |
20.0 |
- |
- |
81.6 |
Odisha |
5.0 |
17.0 |
5.0 |
- |
20.0 |
- |
- |
74.0 |
Other Circles |
5.0 |
96.0 |
25.0 |
- |
80.0 |
- |
- |
332.0 |
Total Liberalised Spectrum |
149.4 |
342.0 |
200.0 |
30.0 |
400.0 |
850.0 |
5,350.0 |
8,012.8 |
Non-Liberalised Spectrum |
|
8.8 |
|
|
|
|
|
17.6 |
Grand Total |
149.4 |
350.8 |
200.0 |
30.0 |
400.0 |
850.0 |
5,350.0 |
8,030.4 |
3. Extensive Network Infrastructure and Coverage
Your Company has a strong network footprint across the count which
enables it to offer comprehensive consumer offerings as well as, has a substantial
capacity spectrum to address the growing data demand. Your Company has a large network
infrastructure of 2G, 3G, 4G and 5G equipment, along with a nationwide fibre optic cable
(OFC) network. As of March 31, 2025, your Company operates approximately 195,300 unique
tower locations across more than 487,000 towns and villages in India, and offers broadband
services (3G, 4G and 5G) at more than 494,500 broadband (3G,4G and 5G) units, covering
over a billion people. Your Company has witnessed an increase in 4G population coverage
following the Merger from 530 Mn for Vodafone and 655 Mn for Idea prior to the Merger, to
over 1.1 Bn Indians i.e. ~83% of population, as of March 31, 2025.
Your Company has OFC spanning over 317,500 kilometers, combining both
its own infrastructure and IRUs taken (excluding overlaps). We provide VoLTE services and
voice over WiFi ("VoWiFi") services throughout India.
Your Company continues to focus on enhancing its 4G infrastructure.
During the year, your Company is aggressively working towards building 5G infrastructure.
Your Company has been deploying LTE on TDD band of 2300 MHz and 2500 MHz spectrum band to
expand the capacity and on 900 MHz band on select sites to improve customer experience in
dense areas. Your Company also deploys Dynamic Spectrum Re-farming, High Power Small Cell,
Massive MIMO and Small Cells to maximize spectrum efficiency.
4. Power Brand
Your Company continues to make great progress in creating a strong
differentiation for the brand by building functional salience of its network, establishing
a deep emotional connect with its customers and by offering innovative and indust-first
propositions that gives them the maximum value and benefits that a telco plan can offer.
In line with its purpose-led branding, Vi launched the emotionally resonant Be
Someone's We (V!)' campaign in September 2024, inspired by the belief that
connections have the power to transform lives. The campaign reinforced Vi's vision of
being a trusted partner in its customers' journey towards a better today and a
brighter tomorrow. The second phase of this campaign, rolled out during the Cricket World
Cup, highlighted stories of empty nesters navigating loneliness, showcasing Vi's role
in fostering real human connections and bridging emotional gaps. The campaign struck a
deep emotional chord, appealing to the universal need for belonging and making the world a
little less lonely through the power of connectivity. We engaged with younger audiences
through a podcast in partnership with Yuvaa called - Be A Parent, Yaar!' where
the central theme of Be Someone's We' was woven into conversations between
celebrities and their parents. The interaction with youth was further enhanced through
Snapchat with the introduction of Be Someone's We' lens.
To further drive engagement, Vi introduced the high-energy Run Mahotsav
during the IPL season-an interactive campaign on the Vi App that encouraged daily
participation through gamified experiences, quizzes, and transaction-based rewards. This
initiative saw enthusiastic response from users, significantly boosting app engagement and
brand interaction. In addition, Vi partnered with leading youth platforms like Spotify,
Yuvaa, and Snapchat to co-create content and experiences tailored to younger audiences.
These platform-specific collaborations amplified the message of Be Someone's
We', blending influencer-led stotelling, purposeful digital content, and interactive
formats to deepen relevance and emotional connect among Gen Z and millennial consumers.
Together, these initiatives reflect Vi's strategic focus on
customer-centricity, emotional resonance, and digital innovation, all of which are central
to building a truly powerful and enduring brand in today's hyper-connected world.
With the kickstarting of the Capex cycle post FPO and significant
expansion and improvement of the network, we launched hyperlocal campaigns at a massive
scale across India which targeted customers with stories of Our Best Ever
Network' at city, district and locality levels to reiterate the extent and impact of
network expansion. This campaign was amplified through OOH, digital, retail, radio and
other such local media. Vi also had a ve successful run at the India Mobile Congress 2024
with over 40,000 attendees garnering among the highest footfalls, engagement and media
share of voice during that period. Vi showcased innovative consumer use cases that
showcased the Future is now' such as Remote Healthcare, VR Dwarka Darshan,
eSports and Remote Music Orchestration drew massive crowds, participation and interest
from visitors, delegates and the media. On the enterprise side, use cases such as Indust
4.0, IoT and MSME solutions similarly garnered great interest. Your Company demonstrated
Vi's vision and thought leadership on how the power of technology can help shape the
future of healthcare, entertainment, business and more.
By Q3 FY 25, apart from adding new towers, your Company was also adding
technology layers to the existing broadband towers, which we communicated through an
extensive Television and ATL media campaign named 100 Towers every Hour'. Your
Company's network was also rated as the best 4G network in the country in November
2024 by Opensignal. Your Company's network was rated to be providing the best 4G
Download and Upload Speeds, 4G Live Video, 4G Gaming and 4G Video Experience and 4G Voice
App experience in the count.
Your Company always prides itself in bringing in the best propositions
and products for its customers in the marketplace that provide them the best value and
benefits and act as a core differentiator. To this endeavor, Vi launched several new
products such as the Vi Super Hero, Vi Non Stop Hero and the refreshed Vi RedX Postpaid
that garnered popularity and continue to be widely subscribed.
As the network continues to become stronger, Vi would continue to build
along the pillars of functional salience, emotional connection, digital media, youth and
product led innovations to create differentiation in the marketplace.
OVERVIEW OF KEY STRATEGIC INITIATIVES
1. Focus on Network Investments
Your Company's investments had been constrained over the past few
years due to liquidity challenges. Following the recent fundraise, capital expenditure
(capex) gained significant momentum.
In H1FY25, your Company launched quick win' capex
initiatives, which focused on capitalising on low-hanging fruits, while working on
finalizing long-term capex contracts.
During the July 2024 spectrum auction, your Company has acquired 50 MHz
of spectrum across low band and mid band spectrum (900 MHz, 1800 MHz and
2500 MHz) in 11 circles at a total commitment of
3,510 Crore. Your company holds the highest 4G spectrum per million
subs amongst the 3 private operators and competitive 5G spectrum in 17 priority circles,
which allows it to offer superior experience to customers as well as to effectively
utilize the spectrum across existing and emerging technologies.
A major milestone was achieved in September 2024 when your Company
concluded contracts for approximately _300 Bn with three global technology partners-Nokia,
Ericsson, and Samsung-for the supply of network equipment over a three-year period. This
strategic step formed the foundation of the transformative three-year capex plan, which is
targeted at overall spends of _500550 Bn.
Following the execution of these agreements, network deployment began
in October 2024, formally kickstarting a full-scale capex cycle. During the year, the
Company made significant progress in expanding its network footprint. It added a total of
~14,100 broadband towers-almost equivalent to the net cumulative addition of ~14,900
towers between FY20 and FY24. As previously outlined, your Company aims to increase its
broadband tower count to around 215,000220,000-an addition of over 45,000-50,000
towers compared to March 2024, which will take the 4G population coverage to approximately
90%. Your Company continues to enhance sub-GHz 900 MHz band across all 16 spectrum circles
adding approximately 58,400 sites in FY25 to improve overall coverage and strengthen
indoor connectivity. In addition, around 48,300 sites were added on the 1800 MHz and 2100
MHz bands to boost network capacity and enable higher data speeds on Vi GIGAnet network.
As of March 31, 2025, total broadband site count reached approximately 494,500, up from
~430,700 an year earlier. Your Company is also deploying High-Powered Small
Cells-ultra-lean pole sites designed for minimal infrastructure and single-operator use-to
address coverage and capacity challenges in densely populated areas, offering enhanced
efficiency and lower operational costs.
These early investments have significantly enhanced network coverage
and capacity, resulting in an enhanced customer experience. 4G population coverage
expanded by 73 Mn, reaching approximately 83%, up from 77% in March 2024. Simultaneously,
4G data capacity increased by about 31%, contributing to a nearly 28% improvement in 4G
speeds. This marks just the beginning of a multi-year investment cycle. Consequently, a
notable slowdown in subscriber losses caused by lack of investment earlier is observed.
Your Company is confident that this positive trend of reduced subscriber loss will
continue as we sustain the current pace of capex deployment. Moreover, the phased launch
of 5G services is expected to further strengthen subscriber acquisition and retention.
Your Company initiated the rollout of 5G services in March 2025 and as of date of this
report, 5G services are now available in cities of Mumbai, Delhi, Chandigarh and Patna.
Expansion efforts are underway to offer 5G services in all the 17 circles with 5G spectrum
by August 2025. Your Company has the advantage of having the latest 4G equipment and
technologies which are capable of upgrading to 5G. Your Company's 4G network has been
strategically deployed with a future-proof architecture, and all new basebands and over
90% of the Time Division Duplex ("TDD") 2500 MHz band radio units are 5G-ready
with 10G bandwidth capability. Your Company has also deployed various advanced 5G
technologies including Massive Multiple-Input Multiple-Output ("Massive MIMO")
for improved capacity, and Open Radio Access Network ("ORAN") for increased
flexibility. As of March 31, 2025, your Company deployed ~76,300 TDD radios, ~13,700
Massive MIMO sites, and ~14,900 small cells. Your Company's network also includes new
unified roadmap architectures of Virtualized Radio Access network ("vRAN") and
ORAN solutions as well as E-band technology. The Pan-India core network is fully equipped
to support 5G non-standalone (NSA) technology. This advanced network architecture is
designed to handle the high throughput and diverse use cases associated with 5G,
encompassing both mobile and enterprise segments. Your Company's 5G-ready
architecture enables latency reduction and helps us deliver an enhanced customer
experience.
To complement extensive network upgrades, your Company launched one of
India's most hyperlocal marketing campaigns aimed at increasing consumer awareness
about the marked improvement in network performance. The campaign highlights real-world
local success stories and showcases how the network has truly become "Our Best Ever
Network" across cities, districts, and localities.
At the Maha Kumbh Mela 2025, Vi strengthened its network capacity in
the region to handle the high volume of users. Specifically, Vi added 30 new sites in
Triveni Sangam, upgraded 272 sites, added 46 small-cells, and laid 32 kilometers of fiber
to strengthen the network. Additionally, Vi launched the "Vi Number Rakshak"
initiative to reunite lost pilgrims with their families. This initiative provided
pilgrims, especially those without phones, with Rudraksh and Tulsi bead bracelets engraved
with emergency contact numbers. This not only kept the pilgrims safe but also won
appreciation from the local authorities and the lost-and-found pilgrims.
2. Market initiatives to improve ARPU and drive retention
With the successful FPO in April 2024, your Company started the year
with the promise of a stronger network and the confidence of delivering a superior
customer experience during the Financial Year 2024-25. With that cognizance that the capex
cycle will start taking effect during the year, your Company took upon the challenge of
delivering a strong growth sto during the Financial Year with a focus on both customer
retention and ARPU growth.
In this endeavor, your Company prides itself in always taking the lead
in creating innovative, game changing and indust-first propositions in the marketplace,
that offer maximum value to the customers and gives them strong reasons to choose us. This
allows us to create the necessa differentiation in the marketplace and stay competitive
while retaining and upgrading the valuable base of high ARPU customers.
To this effect, your Company kickstarted the year with the launch of
the Vi-Guarantee' program. With your Company's 5G launch slated for Q4 and
competition offering free 5G on all its data plans, it was felt necessa to offer a
sufficient counter and attractive benefit for our loyal customers. Vi Guarantee offered
the promise 130 GB Data Milega hi Milega'. All our loyal prepaid
customers using 5G or new 4G handsets, who recharged with data plans starting 1GB or more
were offered 10 GB extra data during the month, eve month for 13 months as long as they
continued to recharge on our 1GB+ data plans. This program was launched across the count
with significant execution intensity on the ground across our trade and retail channels.
The program also garnered significant organic attention on social media with related
content garnering over 400 Mn views. This successful program saw participation from over
20 Million customers and a large share of which were shied from Voice Only or Low
ARPU Data Plans to high ARPU Data plans, helping to not only improve our subscriber mix
and drive ARPU improvement but also drive retention and boost revenue.
Your Company's priority remains on driving ARPU improvement. In
July 2024, your Company implemented targeted tariff interventions aimed at improving
return on investments and enhancing cash flow generationcritical for funding our
large-scale network investments. While these steps are in the right direction, the indust
still requires further tariff rationalization to achieve sustainable cost-of-capital
returns.
The most significant intervention undertaken during the year was the
effectuation of tariff revisions at the beginning of Q2. With hyper-competition over the
years, indust ARPUs have been unsustainably low and therefore, your Company undertook
upward revision or prices of all major voice and data plans. However, given the large
strata of customers that we serve, including segments that are extremely price sensitive,
your Company also took the balanced approach of retaining some of the old price points
with reduced benefits. This balanced approach allowed your Company to maximize ARPU growth
while minimizing customer losses, leading to better revenue outcomes compared to earlier
occasions when such large-scale panoramic tariff revisions were undertaken.
As our investments started to materialize on the ground at a large
scale and our network expansion started taking good effect, we decided to further
revitalize our product portfolio to bring our Hero' products back into focus.
The Vi Hero Unlimited' launched in FY21 and offering free night data (12
AM 6 AM), Weekend Data Rollover and two turns of Data Delight (free 1GB Data
sachet) has been a ve successful and popular product that has attracted and retained a
large share of our data plan subscribers, allowing us to extract higher ARPU from this
audience. This year, we decided to extend it further by introducing the Vi Super
Hero' at a premium price point. This innovative and game-changing product retains the
benefits of hero and extends it further by offering Unlimited data for half day from 12 AM
to 12 PM and 2GB/Day for the rest of the day. Furthermore, to offer higher value to our
subscribers in some of our opportunity markets such as Rajasthan, Madhya Pradesh, Andhra
Pradesh & Telangana and Karnataka, your Company launched the Vi Non-Stop
Hero' proposition which offered truly Unlimited Data 24x7.
A combination of differentiated product propositions, marketing
initiatives, customer service experience improvements and execution intensity on the
ground has been contributing to growth. To address diverse customer needs, we offer a
comprehensive range of feature-rich postpaid plans. Your Company also rolled out Vi Max
Limitless Postpaid Data Plans across a few markets, offering truly unlimited high-speed
data along with premium entertainment content and other value-added services. The postpaid
business continues to show robust performance, with consistent growth in the subscriber
base on both a quarterly and yearly basis. While much of this growth is driven by the M2M
segment, individual postpaid customers have also steadily increased.
To supplement our expanded footprint and ambitious customer growth
plans, our company's propositions continue to serve as a core differentiator and
attract customers by offering disproportionate value and benefits. Our Vi Max
Postpaid' plan continues to be the only postpaid plan in the count which offers
customers the option of choosing their benefit from a wide array of entertainment and
lifestyle options such as Jio Hotstar, SonyLIV, Swiggy One, EazyDiner, Norton and
EaseMyTrip. In Financial Year 2024-25, we also refreshed our premium and flagship Vi
RedX postpaid' plan, which packs in the best of benefits and disproportionate value
that a telecom plan can offer. With bundled offering of Netflix, SonyLIV, Jio Hotstar,
EazyDiner and Norton, along with free access to 3 International lounges & 1 Domestic
Lounge and a free International Roaming pack worth up to _2999 in a year, the RedX plan
packs in a formidable punch and helps Vi attract the most elite and premium customers in
the market, boosting both ARPU and stickiness.
Your Company has significantly enhanced its international roaming
services, expanding coverage to over 180+ countries world-wide. Notably, Vi is the only
operator offering unlimited data and calls in as many as 40 countries, ensuring seamless
and wor-free connectivity for travelers. To further enrich the travel experience, Vi has
partnered with Blue Ribbon Bags, a US-based lost baggage concierge service, to offer
baggage protection for its postpaid international roaming customers. These enhancements
aim to address key travel concerns and provide a comprehensive and memorable international
travel experience for Vi customers.
To enhance digital wellbeing and customer safety, your Company launched
an AI/ML-powered spam management solution that detects and filters unsolicited and
potentially harmful messages in real-time. The system continuously adapts to evolving spam
patterns and also tags suspicious messages as Suspected Spam.' In parallel, it
is strengthening safeguards against spam voice calls and simplifying spam complaint filing
through our App. It also proactively educates users on identifying phishing attempts,
reinforcing a secure and trusted mobile experience.
As a part of Customer excellence drive, your Company expanded its
retail presence by opening more than 100 new flagship stores over the past six months to
focus on customer experience. This expansion brings the total number of Vi flagship stores
to over 500 nationwide, all directly operated by the Company in metro and Tier 1 markets.
Additionally, our overall physical retail footprint now includes more than 2,500
Vi stores and Mini stores across 600 cities and towns. Together, these
stores employ more than 9,000 people directly and indirectly. These stores not only
enhance accessibility for customers in smaller towns but also offer grassroot
entrepreneurial opportunities through Vi's franchise model. The Company supports new
partners with setup and operational guidance. While a large share of our customer concerns
is resolved digitally through Vi App, we still serve over 50,000 customers daily across
retail touchpoints. A key component of its service model is the Vi Priority'
counter, available in all flagship stores, which offers fast-track service for senior
citizens, expectant mothers, and long-term customers. These customers are assisted by the
most experienced relationship managers, with reduced wait times.
Alongside, your Company continues to aggressively focus on
digitalization of customer servicing as well acquisition across all touch points. Your
Company now has digital acquisition across major cities in India, for both prepaid and
postpaid customers, including same day doorstep delive and digital KYC processes, serviced
through its dedicated delive partners as well as own stores.
These strategic initiatives reaffirm our commitment to delivering
customer-centric innovation, addressing real-world needs, while elevating brand relevance,
catego leadership and leading the way in enhancing mobile connectivity and service
experience.
3. Focus on Business Services and new fast growing segments
With our endeavor to transition from a telecom operator to a
technology-driven enterprise solution provider, Vi Business has been building a robust
portfolio of integrated digital services that address the evolving needs of enterprises
and thus drive innovation across enterprise mobility, fixed-line connectivity, business
communication, messaging and IoT. Our foray into high demand emergent businesses such as
security, cloud and colocation services is further expanding our technology footprints.
Vi Business launched Vi RBM (Rich Business Messaging) service in 2023
and became the 1st RBM service provider in the count. Vi RBM is a technology that enhances
how businesses communicate with their customers via rich, interactive messages which
enables delive of videos, pdf. This messaging platform allows businesses to send richer
media, include interactive elements, and engage in two-way conversations with customers.
The Enterprise segment remains one of your Company's key
strengths, driven by longstanding relationships with enterprise clients and the ability to
leverage Vodafone Group's extensive experience across global markets. In line with
the strategic vision of transforming from a traditional Telco to a TechCo, your Company
continues to make strong progress by expanding its service portfolio beyond core
connectivity. This transformation is gaining traction, with notable growth observed in
several non-mobility enterprise segments despite a challenging environment. Collaborations
with multiple partners are further enhancing the relevance and value of our offerings,
enabling us to better meet the evolving needs of enterprise customers.
Vi Business has been at the forefront of driving digital transformation
among India's MSMEs. Over the past three years, we have engaged nearly 200,000 MSMEs
through the Ready for Next' digital self-assessment platform. This initiative
empowers businesses to evaluate their digital maturity across three key pillars: Digital
Customer, Digital Workspace, and Digital Business. On World MSME Day, Vi Business launched
the MSME Growth Insights Study 2.0'-India's largest digital maturity
research initiative, developed in collaboration with Dun & Bradstreet. Spanning 16
industries, the study provides valuable insights into the evolving MSME ecosystem,
sector-specific digital trends, and the broader digitalization roadmap. To further support
the digital journey of MSMEs, your Company introduced the upgraded Ready for
Next' tool 3.0, now available in both English and Hindi to improve accessibility.
Reinforcing regional outreach, your Company also signed an MoU with the West Bengal State
Export Promotion Society to accelerate the digital transformation of MSMEs in the state.
This partnership includes localized tools, training content in Bengali, and extensive
capacity-building workshops to promote technology adoption.
Recognizing the critical importance of digital safety, Vi Business is
also investing in cybersecurity services to help enterprises navigate a complex threat
landscape. Our cybersecurity suite offers proactive threat monitoring, holistic protection
for applications and infrastructure, and expert-led, customized compliance
strategies-helping clients operate securely and with confidence.
Your Company offers IoT and integrated IoT solutions across smart
mobility, smart infrastructure and smart utility, and aims to strengthen its market
leadership in IoT connectivity across key sectors such as vehicle tracking, utilities,
point of sale and automotives. It also seeks to drive catego growth through research and
development initiatives around new IoT use cases, offering dedicated IoT lab and
consultation services. Your Company also provides integrated end-to-end customer
solutions. By creating a multi-cloud marketplace through a combination of own assets and
through strategic collaborations, it aims to offer customers greater flexibility and
choice in connection with their preferred service providers. Your Company is in the
process of developing colocation and IaaS (Infrastructure-as-a-Service) services to
accelerate digital transformation by simplifying and optimizing IT infrastructure
management for businesses. Your Company aims to streamline mobile device deployment,
management, and security, and provide cybersecurity solutions through Vi Secure.
4. Driving Partnerships and Digital Revenue Streams
Your Company has entered into strategic collaborations with content
providers, entertainment providers and e-commerce players. This network allows to combine
expertise and resources, creating a powerful ecosystem that benefits all stakeholders, and
enables your Company to deliver a differentiated experience. Further, the entertainment
and media collaborations support ARPU growth through the delive of an enhanced user
experience. This enables your Company to combine its core strengths in connectivity and
digital solutions with these collaborations, creating unique service offerings that
address specific customer needs.
During the year, Vi Movies & TV was relaunched in a new avatar as a
paid subscription service offering multiple OTTs under one plan, specifically targeting
Smart TV consumers, who can get all their favourite OTTs through one plan. Company has
brought 17 OTT partners onboard for this offering. Additionally, the subscription also
allows access to 350+ TV channels. In order to offer a superlative viewing experience with
a convenience of discovering all the content from the partner Apps, all new mobile Apps
have been developed for both Android & iOS as well as TV Apps for multiple operating
systems like Google TV, Samsung, Firestick & LG.
Your Company recently enabled the Vi app to be used for a recharge by
all prepaid users when their daily data gets over or even aer their plan validity is
over, to make it easier for them to renew their prepaid mobile without hunting for wifi /
hot-spot or go into the market to a shop to buy one. It has also enabled UPI autopay for
all prepaid recharges to make it convenient for consumers and not let their services get
disrupted, in case they missed the expi date. It is through initiatives like these,
helping us grow our engagement on Vi App and are also showing in improving customer
ratings. Vi App is now rated best-in-class amongst all telcos on Playstore.
Your Company has thus been making significant progress on various
strategic initiatives and continues to strive towards transforming from a pure play mobile
operator to a truly integrated digital service provider. Your Company is thus committed to
delivering best-in-class services to their subscribers and bridging the digital divide
that separates urban from rural. On the back of these strategic initiatives, your Company
reported annual revenue and EBITDA (pre-IndAS 116) growth for the third consecutive year
on the back of consistently improving performance for the last several quarters despite
significantly lower investments vs competition; clearly reflecting its ability to execute
and compete effectively in this market. Your Company reported 14 quarters of sequential
growth in ARPU. Further, out of 3 private mobile operators your Company's share of
gross ads is higher than its Customer Market Share showing that it is able to attract
customers to its network. All of this is possible as your Company is following its
strategy and remains focused on providing great data and voice experience and is building
a differentiated digital experience adding several digital offerings.
During the year, your Company marked an important milestone in April
2024, by raising Rs. 180 Bn through Further Public Offer (FPO'), the largest
FPO in the count in 2024. The overwhelming success of this FPO is testimony to the
confidence and trust that has been reposed in your Company by each and eve one of its
investors who have rallied behind the Company in large numbers leading to the issue being
subscribed almost 7 times.
In addition to FPO,
Aditya Birla Group - Promoter group entity contributed Rs. 20.8 Bn
through preferential issuance of Equity Shares at an issue price of
14.87 per Equity Shares.
The Company did preferential allotment for an aggregate consideration
of Rs. 24.6 Bn at an issue price of Rs. 14.80 per share to Nokia Solutions and Networks
India Private Limited and Ericsson India Private Limited.
Vodafone Group Plc. - Promoter group entity contributed Rs. 19.8 Bn
through preferential issuance of Equity Shares at an issue price of
11.28 per Equity Shares.
In line with the Telecom Reforms Package of 2021 and continuous
dialogue with the Government of India (GOI) and the DoT for conversion of spectrum auction
dues of
369.5 Bn into Equity Shares, an order was received by the Company to
issue and allot 36.95 Bn Equity Shares at an issue price of Rs. 10/- each. With this, GoI
shareholding increased from 22.6% to 48.99% whilst the Promoter shareholding stood at
25.6%. The promoters continue to have operational control of the Company.
Considering all above, your Company has successfully issued equity of ~
Rs. 614 Bn in Financial Year 2024-25.
FINANCIAL RESULTS AND SUMMARY
The financial statements of the Company have been prepared in
accordance with the Indian Accounting Standards (Ind AS) notified under section 133 of the
Companies Act, 2013 read with the Companies (Accounts) Rules, 2014.
The standalone and consolidated financial highlights of your Company
for the Financial Year ended March 31, 2025 are summarised as follows:
(in Rs. Mn)
Particulars |
Standalone |
Consolidated |
|
2024-25 |
2023-24 |
2024-25 |
2023-24 |
Income from sale of goods |
430,450 |
422,454 |
434,557 |
425,727 |
and services |
|
|
|
|
Other Operating Income |
1,123 |
757 |
1,156 |
790 |
Other Income |
10,259 |
614 |
10,206 |
1,132 |
Total Income |
441,832 |
423,825 |
445,919 |
427,649 |
Expenses |
258,261 |
258,009 |
254,447 |
255,257 |
EBITDA |
183,571 |
165,816 |
191,472 |
172,392 |
Depreciation and |
214,112 |
219,883 |
219,732 |
226,335 |
Amortisation |
|
|
|
|
EBIT |
(30,541) |
(54,067) |
(28,260) |
(53,943) |
Finance Cost |
245,301 |
257,630 |
245,434 |
257,655 |
EBT |
(275,842) |
(311,697) |
(273,694) |
(311,598) |
Exceptional Items (Net) |
1,421 |
7,555 |
- |
7,555 |
Share of JV/Associates |
- |
- |
18 |
(55) |
Profit /(Loss) Before Tax |
(274,421) |
(304,142) |
(273,676) |
(304,098) |
Taxes |
- |
8,220 |
158 |
8286 |
Profit/(Loss) aer Tax |
(274,421) |
(312,362) |
(273,834) |
(312,384) |
Standalone revenue of your Company stood at Rs. 431,573 Mn, an increase
of 1.98% over previous year. The EBITDA stood at Rs. 183,571 Mn, registering an increase
of 10.71% over the previous year. The Loss aer tax of the Company for the Financial
Year 2024-25 stood at Rs. 274,421 Mn vis-?-vis Rs. 312,362 Mn for the previous year.
On a consolidated basis, the revenue of your Company stood at Rs.
435,713 Mn, an increase of 2.16% over the previous year. The EBITDA stood at Rs. 191,472
Mn registering an increase of 11.07% over the previous year. The loss aer tax of the
Company stood at Rs. 273,834 Mn for Financial Year 2024-25 vis-?-vis Rs. 312,384 Mn for
the previous year.
Discussions on consolidated financial results Revenue: For the
Financial Year ending March 31, 2025, the Company recorded a revenue from
operations of Rs. 435,713 Mn, reflecting an increase of Rs. 9,196 Mn over Rs. 426,517
Mn reported for the year ended March 31, 2024, primarily due to tariff hike.
Other income comprising of interest income, gain on investments in
mutual funds, Profit on sale of equity instruments, and others, increased by Rs. 9,074 Mn
from Rs. 1,132 Mn for the Financial Year ended March 31, 2024 to Rs. 10,206
Mn for the Financial Year ended March 31, 2025. The increase was primarily due to increase
in interest income by Rs. 9,270 Mn.
Operating expenses: Total operating expenditure decreased by Rs.
810 Mn from Rs. 255,257 Mn for the Financial Year ended March 31, 2024 to Rs. 254,447 Mn
for the Financial Year ended March 31, 2025 Cost of trading goods: Cost of trading
goods decreased by Rs. 139 Mn from Rs. 156 Mn for the year ended March 31, 2024 to
Rs. 17 Mn for the year ended March 31, 2025 primarily due to a decrease in volume
of data cards sold during the year.
Employee benefit expenses: Employee benefit expenses increased by
1,085 Mn from Rs. 21,224 Mn for the Financial Year ended March 31, 2024 to Rs. 22,309 Mn
for the Financial Year ended March 31, 2025, primarily due to increments in sala during
the year.
Network expense and IT outsourcing cost: Network expense and IT
outsourcing cost decreased by Rs. 3,713 Mn from Rs. 98,104 Mn for the year ended March 31,
2024 to Rs. 94,391 Mn for the year ended March 31, 2025 primarily due to decrease
in repairs and maintenance - plant and machine expenses, power and fuel expenses, IT
outsourcing cost & lease line and connectivity charges.
License fees and spectrum usage charges: License fees and spectrum
usage charges increased by Rs. 236 Mn from Rs. 36,726 Mn for the Financial Year
ended March 31, 2024 to Rs. 36,962 Mn, for the Financial Year ended March 31, 2025.
Roaming and access charges: Roaming and access charges increased by
Rs. 4,797 Mn from Rs. 41,177 Mn for the Financial Year ended March 31, 2024 to Rs. 45,974
Mn for the Financial Year ended March 31, 2025, primarily on account of increase in
termination charges and roaming charges.
Subscriber acquisition and servicing expenditure: Subscriber
acquisition and servicing expenditure, decreased by Rs. 1,883 Mn from Rs. 42,806 Mn for
the Financial Year ended March 31, 2024 to Rs. 40,923 Mn for the Financial Year ended
March 31, 2025 primarily on account of decrease in Cost of sim and Collection, telecalling
and servicing expenses.
Advertisement, business promotion expenditure and content cost:
Advertisement, business promotion expenditure and content cost decreased by Rs. 647 Mn
from Rs. 5,647 Mn for the Financial Year ended March 31, 2024 to Rs. 5,000 Mn for
the Financial Year ended March 31, 2025 primarily due to a decrease in content cost.
Other expenses: Other expenses decreased by Rs. 546 Mn from Rs.
9,417 Mn for the Financial Year ended March 31, 2024 to Rs. 8,871 Mn for the Financial
Year ended March 31, 2025 primarily due to lower Bad debts.
The composition of total operating expenses (amount and percentage to
total operating expenses) are as follows:
Earning before finance costs, depreciation, amortisation, exceptional
items and taxes (EBITDA):
The EBITDA has increased by Rs. 19,080 Mn from
172,392 Mn for the Financial Year ended March 31, 2024 to
191,472 Mn for the Financial Year ended March 31, 2025. EBITDA as a
percentage of Total Income increased to 42.94% for the Financial Year ended March 31,
2025, compared to 40.31% for the Financial Year ended March 31, 2024.
Depreciation, amortisation and finance costs: The depreciation
charge for the year has decreased by Rs. 4,778 Mn from Rs. 138,715 Mn for the Financial
Year ended March 31, 2024 to Rs. 133,937 Mn for the Financial Year ended March 31, 2025.
The amortisation charge for the year has decreased by Rs. 1,825 Mn from Rs. 87,620 Mn for
the Financial Year ended March 31, 2024 to Rs. 85,795 Mn for the Financial Year ended
March 31, 2025.
Finance Cost for Financial Year ended March 31, 2025 decreased by Rs.
12,221 Mn from Rs. 257,655 Mn for the Financial Year ended March 31, 2024 to Rs. 245,434
Mn for the Financial Year ended March 31, 2025, due to decrease in interest on fixed
period loan and certain reversals in other interest charges offset by increase in interest
on Deferred payment obligation towards spectrum & AGR dues.
Profits and taxes: The loss before tax for the Financial Year ended
March 31, 2025 stood at Rs. 273,676 Mn as compared to a loss of Rs. 304,098 Mn for the
Financial Year ended March 31, 2024. The loss aer tax for the Financial Year
ended March 31, 2025 stood at Rs. 273,834 Mn as compared to a loss of Rs. 312,384
Mn for the Financial Year ended March 31, 2024.
Capital expenditure: During the Financial Year 2024-25, capital
expenditure (including capital advances and excluding RoU assets and spectrum) incurred
was Rs. 94,103 Mn. In addition Rs. 3,976 Mn was incurred towards bandwidth and
Rs. 34,967 Mn towards spectrum acquisition.
Balance sheet:
The gross and net block of property, plant and equipment and intangible
assets (including capital work in progress and intangible assets under development) stood
at Rs. 3,456,635 Mn and Rs. 1,595,318 Mn respectively.
Non-current and current financial assets increased by Rs. 103,382 Mn
from Rs. 98,848 Mn to Rs. 202,230 Mn primarily due to increase in fixed deposits with
banks including margin money.
Other assets (non-current and current) increased by Rs. 13,646
Mn from Rs. 167,356 Mn to Rs. 181,002 Mn primarily due to increase in GST recoverable and
capital advances.
The paid-up Equity Share Capital of the Company increased by Rs.
212,732 Mn during the year due to: a. Issuance of 16,363,636,363 Equity Shares of face
value of Rs. 10/- each per Equity Share through FPO b. Issuance of 160,000,000 Equity
Shares of face value of Rs. 10/- each per Equity Share pursuant to conversion of
Optionally Convertible Debentures (OCDs) c. Issuance of 4,749,456,199 Equity Shares of
face value of Rs. 10/- each per Equity Share through preferential allotment and d.
Issuance of 122,064 Equity Shares of face value of Rs. 10/- per Equity Share under
Employee Stock Option Scheme (ESOS).
Other Equity:
The Company's Other Equity improved from Rs. (1,542,866) Mn
as of March 31, 2024, to Rs. (1,417,132) Mn as of March 31, 2025. This movement is
attributable to: a. Conversion of Government of India loan amounting to Rs. 369,500 Mn,
disclosed as share application amount pending allotment. b. An increase in securities
premium of Rs. 30,240 Mn, arising from the FPO and Preferential Issue. c. Loss for the
year amounting to Rs. (273,834) Mn and Other Comprehensive loss for the year amounting to
Rs. (172) Mn.
As on March 31, 2025, the total equity stood at
(703,202) Mn as compared to the total equity of Rs. (1,041,668) Mn
for the Financial Year ended March 31, 2024.
Long term and short-term borrowings decreased by Rs. 113,336 Mn
and stood at Rs. 1,962,962 Mn as on March 31, 2025 primarily due to conversion of deferred
payment obligation liability into equity shares and disclosed as share application amount
pending allotment, repayment of bank loans and conversion of OCDs into Equity Shares which
is offset by annual interest accreted on spectrum and AGR obligation.
Non-current and other current financial liabilities decreased by
Rs. 97,963 Mn and stood at Rs. 626,260 Mn for the Financial Year ended March
31, 2025 primarily due to decrease in interest accrued but not due, trade payables and
payables for capital expenditure.
Non-current and other current liabilities and provisions
increased by Rs. 1,359 Mn and stood at Rs. 92,479 Mn for the Financial Year ended
March 31, 2025 mainly due to increase in deferred revenue and advance
from customer and taxes, regulato, statuto liabilities offset by reduction in current tax
liability.
Cash Flow Statement: The cash generated from operations of Rs.
92,906 Mn, issue of share capital through FPO (net of share issue expenses of Rs. 3,041
Mn) of Rs. 176,959 Mn, issue of share capital through preferential allotment (net of share
issue expenses of Rs. 18 Mn) of Rs. 64,412 Mn, proceeds from borrowings of Rs. 10,000 Mn,
interest received of
4,523 Mn and other cash inflows of Rs. 229 Mn which was primarily
used for repayment of Rs. 160,003 Mn towards lease liabilities and borrowings, payment of
Rs. 20,902 Mn towards interest and finance charges, payment of Rs. 98,353 Mn towards
capital expenditure (net of sale proceeds), payment of Rs. 5,037 Mn towards deferred
payment obligation towards spectrum, upfront payment of Rs. 3,315 Mn towards spectrum and
placement of fixed deposits with banks having maturity of 3-12 months of Rs. 60,529 Mn.
Consequently, cash and cash equivalents as at March 31, 2025 stood at Rs. 2,568 Mn.
Significant Changes in Key Financial Ratios Based on Standalone
Financials
The key financial ratios are as under:
Particulars |
2024-25 |
2023-24 |
Debtors Turnover Ratio (number of |
17 |
18 |
days)(1) |
|
|
Current Ratio(2) |
0.82 |
0.34 |
Debt Equity Ratio(3) |
(2.81) |
(2.01) |
Debt Service Coverage Ratio (DSCR')(4) |
0.38 |
0.24 |
Interest Service Coverage Ratio (ISCR')(5) |
0.41 |
0.30 |
Operating Profit Margin (%)(6) |
-9% |
-13% |
Net Profit Margin (%)(7) |
-64% |
-74% |
Return on Net Worth (%)(8) |
NA |
NA |
1 Debtors turnover ratio (number of days) = [(Average trade
receivables)/(Revenue from operations)*Number of days during the year] Current ratio =
Current asset/ Current liabilities (excluding short
2term borrowings)
3 Debt equity ratio = Debt (excluding interest accrued but not due)/
Equity
4 DSCR =[Profit/(loss) before exceptional items and tax + Depreciation
& amortisation expenses (excluding depreciation on ROU assets) + Finance costs
(excluding fair value gains/ losses on derivatives and interest on lease liabilities)] /
[Finance costs (excluding fair value gains/losses on derivatives and interest on lease
liabilities) + Interest capitalised + Scheduled long term principal repayments (excluding
prepayments)]
5 ISCR = [Profit/(loss) before exceptional items and tax + Depreciation
& amortisation expenses (excluding depreciation on ROU assets) + Finance costs
(excluding fair value gains/ losses on derivatives and interest on lease liabilities)] /
[Finance costs (excluding fair value gains/losses on derivatives and interest on lease
liabilities) + Interest capitalised]
6 Operating margin (%) = [Profit/(loss) before exceptional items and
tax + Finance costs - Other income] / Revenue from operations
7 Net profit margin (%) = Net profit/(loss) aer tax / Revenue
from operations
8 Not computed due to negative Net-worth as on March 31, 2025 and March
31, 2024.
DIVIDEND
As your Company has incurred net loss during the Financial Year
2024-25, your Directors have not recommended any dividend for the year.
TRANSFER TO RESERVES
During the Financial Year under review, the Board has not proposed to
transfer any amount to Reserves.
CHANGES IN SHARE CAPITAL Further Public Offering
During the year, your Company successfully completed Further Public
Offering ("FPO") of Equity Shares aggregating to Rs. 180 Bn, which was
the largest FPO in India. Pursuant to the said FPO, on April 23, 2024 your Company issued
and allotted 16,36,36,36,363 Equity Shares of face value Rs. 10/- each at an Offer
price of Rs. 11/- per Equity.
Preferential Issues
During the Financial Year under review, the following preferential
issues were undertaken: (a) In May 2024, your Company raised Rs. 20,750 Mn by issuing
1,39,54,27,034 Equity Shares to Oriana Investments Pte. Ltd. a Promoter Group Company on
preferential basis at an issue price of Rs. 14.87 per Equity Share.
(b) In July 2024, your Company raised Rs. 24,580 Mn by issuing
1,02,70,27,024 Equity Shares to Nokia Solutions and Networks India Private Limited and
63,37,83,780 Equity Shares to Ericsson India Private
Limited, vendors of the Company on preferential basis at an issue price
of Rs. 14.80 per Equity Share.
(c) In Janua 2025, your Company raised Rs. 19,100 Mn by issuing
1,08,45,94,607 Equity Shares to Omega Telecom Holdings Private Limited and 60,86,23,754
Equity Shares to Usha Martin Telematics Limited, promoters of the Company on preferential
basis at an issue price of Rs. 11.28 per Equity Share.
Conversion of OCDs into Equity Shares
During the year under review, pursuant to the exercise of the option
attached to the Optionally Convertible Debentures (OCDs) by the OCD Holder(s), issued by
the Company in the Financial Year 2022-23, your Company in July 2024, allotted
16,00,00,000 Equity Shares of face value of Rs. 10/- each against the conversion of
balance 1,600 OCDs. With the said conversion, all outstanding OCDs stand converted into
Equity Shares and there are no outstanding OCDs as at the end of the Financial Year.
Allotment under Employee Stock Option Scheme (ESOS)
In July 2024, your Company issued and allotted 122,064 Equity Shares of
Rs. 10/- each, to the RSU grantees (employees / Directors) pursuant to the exercise of
Restricted Stock Units (RSU's) by the eligible employees / Directors under the
Employee Stock Option Scheme, 2013 (ESOS-2013).
Allotment of Equity Shares to Government of India
During the Financial Year, the Minist of Communications, Government of
India in line with the Reforms and Support Package for Telecom Sector announced in
September 2021 and in response to the Company's request, issued an Order under
Section 62(4) of the Companies Act, 2013 dated 29 March 2025, for conversion of Deferred
Payment obligations towards spectrum auction dues, including deferred dues repayable
aer expi of the moratorium period, aggregating to Rs. 369,500 Mn into
36,95,00,00,000 Equity Shares of the face value of Rs. 10/- each at an issue price of Rs.
10/- each. In compliance with Section 62(4) of the Companies Act, 2013, the Board of
Directors of your Company has allotted 36,95,00,00,000 Equity Shares at an issue price of
Rs. 10/- each on April 8, 2025 to the Department of Investment and Public Asset
Management, Government of India (acting through President of India). As at March 31, 2025,
the Company has derecognized an amount of Rs. 369,500 Mn out of deferred payment
obligation towards spectrum, and has disclosed the same as "Share application amount
pending allotment" under Other Equity.
Authorised Share Capital
During the year under review, pursuant to the approval granted by the
shareholders at the Extra-ordina General Meeting held on May 8, 2024, the Authorised Share
Capital of the Company stands increased from Rs. 750,000 Mn (divided into Rs. 700,000 Mn
Equity Share Capital and Rs. 50,000 Mn preference share capital) to Rs. 1,000,000 Mn
(divided into Rs. 950,000 Mn Equity Share Capital and Rs. 50,000 Mn preference
share capital).
Further, consequent to the Order dated March 29, 2025 issued by the
Government of India, Ministry of Communications, under section 62(4) of the Companies Act,
2013 directing for conversion of Deferred Payment obligations towards spectrum auction
dues amounting to Rs. 369,500 Mn into 36,950 Mn Equity Shares, the Authorised Share
Capital of the Company, stands increased by Rs. 3,69,50,00,00,000 consisting of
36,95,00,00,000 Equity Shares of Rs. 10/- each, in accordance with Section 62(6) of the
Companies Act, 2013.
Accordingly, as of March 31, 2025, the Authorized share capital of the
Company stands increased from Rs. 1,000,000 Mn to Rs. 1,369,500 Mn.
Paid-up Share Capital
Consequent to the aforesaid issuances as mentioned above, the issued,
subscribed and paid-up Equity Share Capital as at end of March 31, 2025 stands at Rs.
7,13,93,03,50,010/- comprising of 71,39,30,35,001 Equity Shares of the face value of Rs.
10/- each.
Further, post allotment of Equity Shares to Government of India on
April 8, 2025, the issued, subscribed and paid-up Equity Share Capital as of date of this
report stands at Rs. 10,83,43,03,50,010/- comprising of 1,08,34,30,35,001 Equity
Shares of the face value of Rs. 10/- each.
CASH, DEBT AND GOI OBLIGATION
As at March 31, 2025, on a standalone basis, the Company had cash and
cash equivalents of Rs. 2,185 Mn and Fixed Deposits with banks having maturity of 3 to 12
months of Rs. 60,531 Mn (mainly FPO proceeds), the total debt from banks and financial
institutions stood at Rs. 23,260 Mn, inter-company loan stood at Rs. 1,142 Mn and the
payment obligations to the Government stood at Rs. 1,939,702 Mn (comprising deferred
spectrum payment obligations of Rs. 1,180,250 Mn and AGR liability of Rs. 759,452
Mn).
As at March 31, 2025, on a consolidated basis, the Company had cash and
cash equivalents of Rs. 2,568 Mn and Fixed Deposits with banks having maturity of 3 to 12
months of Rs. 60,533 Mn (mainly FPO proceeds), the total debt from banks and
financial institutions stood at Rs. 23,260 Mn and the payment obligations to the
Government stood at Rs. 1,939,702 Mn (comprising deferred spectrum payment obligations of
Rs. 1,180,250 Mn and AGR liability of Rs. 759,452 Mn). All scheduled loan repayments were
made on respective due dates.
CREDIT RATING
As on March 31, 2025, the rating of Long Term Bank Facilities is CARE
BB+ (Stable) and Short Term Bank Facilities is CARE A4+.
Considering favorable developments, the credit rating of the Long Term
Bank Facilities stands upgraded to CARE BBB- (Stable) and Short Term Bank Facilities to
CARE A3, as of date of this report.
Further, for certain Long Term Bank Facilities, in April 2025 ICRA has
assigned the rating of ICRA BBB- (Stable).
CAPITAL EXPENDITURE
On a standalone basis, for the Financial Year 2024-25, capital
expenditure (including capital advances and excluding RoU assets and spectrum) incurred
was Rs. 89,927 Mn. In addition, Rs. 3,976 Mn was incurred towards bandwidth and Rs. 34,967
Mn towards spectrum acquisition.
On a consolidated basis, for the Financial Year 2024-25, capital
expenditure (including capital advances and excluding RoU assets and spectrum) incurred
was Rs. 94,103 Mn. In addition Rs. 3,976 Mn was incurred towards bandwidth and Rs. 34,967
Mn towards spectrum acquisition.
FIXED DEPOSITS
Your Company has not accepted any fixed deposits and, as such, no
amount of principal or interest was outstanding, as on the date of the Balance Sheet.
SIGNIFICANT DEVELOPMENTS
AGR Matter
The Hon'ble Supreme Court had upheld the view considered by
Department of Telecommunications ("DoT") in respect of the definition of
Adjusted Gross Revenue ("AGR") ("AGR Judgment") and confirmed the
principal demand, levy of interest, penalty and interest on penalty resulting in
significant financial implications on the Company. The Hon'ble Supreme Court also had
vide its final order dated September 1, 2020, inter-alia directed that telecom
operators shall after making payment of the first instance, make payment of 10% of the
total dues as demanded by the DoT by March 31, 2021 and shall thereaer make payment
in ten installments commencing from April 1, 2021 to March 31, 2031 payable by 31st March
of eve succeeding Financial Year.
The Union Cabinet on September 15, 2021 announced major structural and
process reforms in the telecom sector ("Telecom Relief Package 2021") and
approved deferment up to four years for AGR dues and spectrum auction instalments payable
from October 1, 2021 to September 30, 2025 excluding the instalments due for spectrum
auction conducted post 2021, without any change in the overall tenure. On October 14,
2021, DoT issued the required notification giving an option for moratorium of Spectrum
installments and AGR dues. The Company conveyed its acceptance for the deferment of
Spectrum auction installmenlts and AGR dues by a period of four years. Resultantly, the
next AGR instalment of Rs. 164,280 Mn is due on March 31, 2026.
During the year, the Company's Review Petition and a Curative
Petition filed before the Hon'ble Supreme Court in FY22 and FY24 respectively have
been dismissed. Subsequently, in April 2025, the Company represented to DoT seeking
certain relief on the AGR matter. Post disposal of the representation, the Company had
filed_ a Writ Petition on May 13, 2025 seeking appropriate relief/direction in the matter
before the Hon'ble Supreme Court, which was dismissed on May 19, 2025. In the
Company's view, this dismissal does not preclude it from further engaging with the
Government of India based on its foreseeable cashflows for arriving at
an appropriate solution on the AGR matter before the next instalment date.
As at March 31, 2025, the net liability towards the AGR judgment
amounting to Rs. 759,452 Mn (net of payment and conversion) of which Rs. 655,927 Mn is
disclosed as Deferred Payment Obligation (DPO) under long term borrowings and the balance
of Rs. 103,525 Mn as short-term borrowings in the financial statements.
Issue of Equity Shares to Government of India
The Telecom Reforms Package of 2021 provided for deferment of AGR dues
which are payable in annual instalments as determined by the Hon'ble Supreme Court
for up to four years without any change in the instalment period and deferment of spectrum
auction instalments payable from October 1, 2021 to September 30, 2025 excluding the
installments due for spectrum auction conducted in 2021. It also provided upfront
conversion on any of the interest amount arising due to such deferment into equity on an
Net Present Value (NPV) basis. The Company had conveyed its acceptance for the deferment
of Spectrum Auction installments and AGR Dues by a period of four years and on Janua 10,
2022 conveyed its acceptance for conversion of such interest on the deferred instalments
related to deferred annual spectrum liabilities and AGR dues into shares in the Company.
The DoT, on Februa 3, 2023, issued an Order under Section 62(4) of the Companies Act, 2013
("the Act"), directing the Company to issue equity shares against the loan of
Rs. 161,332 Mn representing NPV as at the date of exercise of option i.e. Janua 10, 2022.
On Februa 7, 2023, the Company's Board approved allotment of shares to the Government
of India (GoI').
In line with the Telecom Reforms Package of 2021 and in response to the
Company's request, DoT issued an Order under Section 62(4) of the Companies Act, 2013
on March 29, 2025, to convert certain spectrum auction dues which were due aer
moratorium in FY26, FY27 and FY28, amounting to Rs. 369,500 Mn ("Outstanding Spectrum
Auction Dues"), into equity shares of the Company. Accordingly, the Company has
discharged the aforesaid Outstanding Spectrum Auction Dues aggregating to Rs. 369,500 Mn
on a present value basis, by issuing 36,950,000,000 Equity Shares at an issue price of Rs.
10/- each on April 8, 2025. As at March 31, 2025, the Company has derecognised an amount
of Rs. 369,500 Mn out of Deferred payment obligation towards spectrum (including
related interest accrued thereon), and has disclosed the same as "Share application
amount pending allotment" under Other Equity. Pursuant to the above, the GoI
shareholding stands at 48.99% and the promoter shareholding stands at 25.57%. However,
there is no change in the governance rights of your Company and the same remains with the
Promoters.
Spectrum Auction
In June 2024, your Company acquired 50 MHz of spectrum across low band
and mid band spectrum (900 MHz, 1800 MHz and 2500 MHz) in 11 circles at a total commitment
of Rs. 3,510 Crore, at the spectrum auction conducted by the Department of
Telecommunications (DoT). In addition to renewal of 900 MHz spectrum in Uttar Pradesh
(West) and West Bengal circles, your Company has also enhanced its 900 MHz spectrum
holding in 7 circles, namely Andhra Pradesh, Tamil Nadu, Karnataka, Punjab, Rajasthan,
Uttar Pradesh (East) and Kolkata, enabling it to dedicate adequate 900 MHz band spectrum
for 4G thereby enhancing the experience of its 4G customers in these large markets,
particularly the indoor experience. In circles of Andhra Pradesh, Tamil Nadu (excluding
Chennai), Punjab and large parts of Karnataka and Uttar Pradesh (East), 4G on sub GHz 900
band will be offered for the first time which will result in better coverage and
experience. In addition to 900 MHz spectrum, your Company has also acquired 1800 MHz
spectrum in Madhya Pradesh and 2500 MHz spectrum in Bihar, which will help in increasing
the network capacity. Your Company already holds sufficient and competitive 5G spectrum in
its 17 priority circles.
Bank Guarantee Waiver
In December 2024, under the Telecom Reforms Package 2021, the
Department of Telecommunications (DoT) dispensed with the indust's requirement of
submission of Financial Bank Guarantees (BG) for the Spectrum acquired in Spectrum Auction
held in 2012, 2014, 2015, 2016 and 2021, subject to certain terms and conditions. Prior to
this reform, BGs aggregating to Rs. 24,800 Crore were required to be provided by your
Company against each spectrum instalment, 13 months prior to the installment falling due
for the above auctions. As per your Company's understanding of the terms and
conditions, out of all the 5 auctions mentioned above, no BGs will be required to be
provided by your Company for the 2012, 2014, 2015, 2016 and 2021 auctions. However, there
was a one-time partial shortfall only for the 2015 auction, where the NPV was calculated
as Rs. 6000 crore (by way of BG) or Rs. 5500 crore (by way of upfront cash payment), as
conveyed by the DoT. This amount was later adjusted in the process of conversion of
spectrum dues into equity stake held in April 2025. This step of BG waiver is a clear
indication of the Government's continued support to the private players of the Indian
telecom indust.
One Time Spectrum Charge Matter
In respect of levy of One Time Spectrum Charge (OTSC'), the
DoT has raised demand on the Company and erstwhile Vodafone India Limited (VInl) and
Vodafone Mobile Services Limited (VMSL) in Janua 2013 for spectrum beyond 6.2 MHz in
respective service areas for retrospective period from July 1, 2008 to December 31, 2012
and for spectrum held beyond 4.4 MHz in respective service areas effective Janua
1, 2013 till expi of the period as per respective licenses. In the
opinion of the Company, the above demand amounts to alteration of financial terms of the
licenses issued in the past and therefore the Company filed a petition in the Hon'ble
High Court of Bombay, which vide its Order dated Janua 28, 2013, had directed the DoT to
respond and not to take any coercive action until the next date of hearing. Similarly
erstwhile VInl and VMSL had filed a petition before the Hon'ble Tribunal Telecom
Disputes Settlement and Appellate Tribunal (TDSAT) which vide its Order dated July 4, 2019
held that for spectrum below 6.2 MHz, OTSC is not chargeable and accordingly demand is set
aside. For spectrum beyond 6.2 MHz, if spectrum is allotted aer July 1, 2008, OTSC
shall be levied from the date of allotment of such spectrum and if spectrum is allotted
before July 1, 2008, OTSC shall be levied from Janua 1, 2013 till the date of expi of
licenses and ordered DoT to issue revised demands, if any, as per terms of direction
given. The Company's appeal before the Hon'ble Supreme Court for levy of OTSC
beyond 6.2 MHz, though initially dismissed, was reinstated following a review petition
filed in this regard. The DoT has also preferred an appeal against the TDSAT judgement for
levy of OTSC on spectrum below 6.2 MHz. The matter is currently pending before the
Hon'ble Supreme Court.
5G Launch
In March 2025, your Company launched 5G services in Mumbai,
Maharashtra. As per initial reports, in the areas where Vi 5G is live, over 70% of
eligible users are experiencing Vi 5G. Subsequently, 5G services were launched in Patna
and Chandigarh in April 2025, followed by launch in Delhi, with plans to launch in other
cities in FY26. As part of its introducto offer, your Company's users can enjoy
unlimited 5G data on plans starting from Rs. 299 and experience 5G speed for various use
cases like streaming, gaming, conferencing, fast downloads, and real-time cloud access.
REGULATORY DEVELOPMENTS
Revised Quality of Service (QoS) Regulations: On August 2, 2024,
the Telecom Regulato Authority of India (TRAI) issued the revised QoS Regulations. These
Regulations that came into effect from October 1, 2024 further tightened the norms of QoS
Performance and Reporting. The key norms include assessments going monthly (from
quarterly), strict norms for call drops, coverage maps on TSP websites, so penalties
for network outage in a district for more than 4 hours etc.
The Telecommunications Act, 2023: On December 24, 2023, the
Telecommunications Act 2023 was published. Since then, several Rules have been published
under the Act, providing an implementing framework for the enactment of the several
provisions of the Act. Most notably, the Rules have been published on:
Right of Way Rules
Digital Bharat Nidhi Rules (erstwhile USOF)
Cyber Security Rules
Critical Telecom Infrastructure Rules
Tempora Suspension of Services Rules
Procedures and Safeguards for Lawful Interception of Messages Rules
Your Company actively contributed to the consultations undertaken by the Government on the
Rules and looks forward to their effective implementation.
E-band Spectrum Allocation: On Janua 28, 2025, the Company was
allocated (on its application) E-band Spectrum in Delhi, Mumbai and Bihar for 1 carrier in
each LSA necessa for expansion of 5G network.
A m e n d m e n t t o Te le c o m C o m m e r c ia l Communications
Customer Preference Regulations, 2018 (TCCCPR): On Februa 12, 2025, the Telecom
Regulatory Authority of India (TRAI) notified an amendment to the TCCCPR, 2018. As per the
amendment, TSPs are required to accept complaints against spam after up to a week of
receiving such calls, act on unregistered telemarketers faster (within five days), and
impose lower tolerance thresholds for reported spammers.
These Regulations are in addition to your Company's significant
initiatives to address unsolicited commercial communications (UCC) and protect consumers
from fraud. These measures include implementing 140XX and 1600XX telemarketing numbers and
integrating them with Distributed Ledger Technology (DLT) platform, developing a robust
system to block invalid International Long-Distance Operator Codes, introducing URL
whitelisting, ensuring linking a business (Principal Entity) with the specific
telemarketers they authorize to send messages on their behalf for traceability and
accountability in SMS communication and leveraging technologies such as AI and ML to
identify and prevent spam in real-time. However, with TSPs taking measures to control
spam, the indust is of the view that a collaborative effort is required, including the
need of measures by the OTT communication platforms, which also offer communication
services to citizens of the count.
Digital Personal Data Protection Act, 2023: In January 2025, the
Ministry of Electronics and Information Technology (MeitY) published the dra
Rules, under the Digital Personal Data Protection Act 2023, for public
consultation. Indust discussions continue to ensure that the Rules protect personal data,
while ensuring seamless compliance.
MARKETING AND OTHER INITIATIVES
Your Company has elevated both product and marketing differentiation to
new heights, offering unique products and services. Some of these are:
Vi Business launched Easy+, an industry - first, innovative proposition
on corporate postpaid plans, offering customers an option to select and directly purchase
services like International roaming, OTT subscriptions and data packs for their personal
use on their existing corporate plans. This service can be availed by downloading the Vi
App.
Personal cloud storage was another laudable feature launched in Vi
Business Plus postpaid corporate plans, thus strengthening the overall product portfolio.
Vi Business has launched Vi Business Assist, the transformative
self-service platform that empowers businesses to streamline their telecom operations. The
platform offers a range of features, including unified access to both Enterprise Mobility
and Fixed Line services, comprehensive account management tools, simplified billing and
payment options, and a mobile-optimized design to ensure a seamless experience.
For our discerning audience, your Company partnered with renowned and
sought-aer personalities like Dinesh Karthik and Kalki Koechlin to create an aura
around the premium products. These collaborations helped us connect with the target
audience effectively and reinforced the aspirational appeal of the postpaid offerings.
As part of Vi Business's thought leadership forum, a two-episode
TV series of Vi TeeWalk Executive Turf Season 2 was telecast on CNBC TV18 with top indust
leaders and policymakers exploring key developments on the critical topics of Artificial
Intelligence and Cybersecurity that are shaping the future of India Inc.
Vi Movies and TV - Enhancing the connected TV portfolio, we introduced
a new Vi MTV 175 pack, combining data benefits with seamless access to high-quality
digital entertainment.
Big Data, Advanced Analytics (Artificial Intelligence & Data
Science) and Business Intelligence Edge
India's Telecom Sector serves over 1.1 Billion users and with one
of the world's most advanced and widely covered broadband networks. This access to
communication and technology to eve Indian is fueling an explosion of data usage, content,
digital payments and a plethora of digital services that are touching and improving the
lives of eve Indian. For the telecom sector that serves literally the entire population
across all segments and geographies, a nuanced understanding of all macro and micro
factors at play is critical to effectively servicing the audience, because aer all,
the diversity in India is unmatched.
With the extent of India's geographic, economic, linguistic,
cultural, occupational and behavioral diversity, your Company realized effectively cutting
through this audience and successfully serving them will require the use of precise and
large-scale self-learning predictive AI/ML models that can curate the offerings basis the
unique needs of each segment and microcosm.
Sensing this opportunity, your Company was one of the first telcos in
India to launch its own Big Data and advanced AI/ ML based cloud data analytics platform
on AWS Cloud with a goal to establish a fast, scalable and cost-efficient model of
servicing its vast customer base and drive business growth through precision marketing and
customer-oriented service model.
Today, your Company hosts a state-of-the-art data science practice in
house which leverages an advanced data lake and business intelligence platforms
that's seamlessly mated with AWS processing magnanimous volumes of data eveday. These
massive data points are utilized by in-house AI/ML models to build recommendation engines,
predict Churn, customer upgrades, cross selling opportunities and other such predictive
engines that allows us to effectively segment and target the customers with curated
offerings best suited to their needs, usage, paying capacity and consumer behavior. The
AI/ML engines are further strengthened with an advanced MarTech suite that can effectively
map the customers Telco usage and behavioral patterns along with footprints from customer
touchpoints and journeys across the brand app, website and other 3rd Party platforms and
wallets. This system helps us trigger precise, curated and real time alerts recommending
their next recharge, plan, data top up and other offerings best suited to their needs.
With these systems now gaining maturity and your Company is now being able to effectively
deliver 2-5% incremental li in revenue generation or cost savings.
Today, your Company is deploying its Big Data Engines and Data Science
practice to increase its subscriber base, enhance ARPU, optimize cost, augment operational
efficiency, accelerate Digital adoptions for Consumers, Marketing, Digital and Enterprise
offerings/services for Prepaid & Post-paid businesses.
During Financial Year 2024-25, your Company also used Generative AI to
create marketing campaigns and content with such impact and scale unheard of before.
During the course of the year, we experimented extensively with the use of generative AI
to create fast, scalable and curated video content some of which were even
commercially deployed by us in mainstream media with great effect and popular reception.
Furthermore, one of such campaigns in partnership with Spotify (Vi Vibe Check) was
recently ranked as one of the best campaigns on the Spotify platform. In this Campaign AI
was used for generating both the content as well as suggesting the tracks and playlist for
the user according to his/her' vibe or mood.
Your Company has also been using AI extensively for Cybersecurity
applications. We have deployed AI algorithms in-house for performing volumetric,
frequency, URL, and calling pattern analyses to detect and flag spam messages
resulting in almost 2.5 Mn messages being flagged as SPAM eveday for the benefit and
convenience of the customers in evading SPAM.
Partnerships & Alliances
In partnership with top security providers including FirstWave,
Fortinet, Cisco, TrendMicro, IBM, and Netscout Arbor, Business has introduced Secure, a
comprehensive cyber security portfolio. This initiative equips enterprise clients with a
suite of dependable, cutting-edge security solutions that cater to their present and
future cyber security requirements.
Vi Business has embarked on a partnership with Genesys to enable Indian
businesses with advanced cloud CX and telecom solutions, transforming their contact center
operations and strengthening customer engagement and services. This collaboration marks Vi
Business's entry into Contact Centre as a Service (CCaaS) to introduce next-gen cloud
CX solutions offering an AI powered, unified omnichannel customer experience.
Vi Business has entered into a strategic partnership with Infinity Labs
Ltd to introduce a Make-in-India SDWAN solution as part of its Hybrid SDWAN portfolio. The
collaboration enhances the portfolio by integrating advanced AI-based security features,
offering Indian enterprises a robust defense against the growing threat of cyber-attacks
and demonstrating Vi Business's commitment to offer indigenous technology &
nurture innovation.
Integrated IoT Solutions
Vi Business strengthened IoT solutions with Platform Innovations,
Indust Milestones, and Strategic Partnerships. We continued to evolve in tandem with the
rapidly growing IoT ecosystem. The efforts this year have focused on enhancing platform
capabilities to ensure we are future-ready-delivering solutions that meet both regulatory
compliance and operational efficiency for enterprises. A significant step in this journey
was the successful migration of the eSIM business to a new Connectivity Management
Platform, completing the transition to IoT Smart Central-comprehensive, next-generation
platform. This enables enterprises to take greater control through a self-service
interface that supports end-to-end SIM lifecycle management, including diagnostics and
billing.
In a landmark indust development, Vi Business became the first Indian
telecom operator to launch a Multi-Operator eSIM solution for B2B customers, reaffirming
the leadership in enterprise connectivity. We also expanded the offerings with value-added
services such as Device Management for IoT devices, further strengthening integrated IoT
ecosystem. Vi-C-DOT IoT Lab, envisioned as a collaborative ecosystem for interoperability
and standardization, is gaining indust momentum. With 26 certifications issued this year,
the lab-offered under a unique Lab-as-a-Service model, the first of its kind in Indian
telecom-has evolved into a Center of Excellence, co-creating future-ready use cases in
partnership with technology innovators.
Awards and Recognitions
Some key awards and recognitions received by your Company during the
period are:
MarTech Excellence Award Quantic India (Catego: Awarded to MarTech team
for practicing innovative MarTech technology in digital channels).
Flame Awards Asia 2024 by RMAI (Rural Marketing Association of India) -
Catego: Awarded to mPower team for best use of technology in Channel Development.
ET Retail Awards:
- Customer Engagement & Experience Initiative (Vi Shop).
- Emerging E-Commerce Platform Of The Year (Vi Shop).
CX Strategy Summit & Awards: Digital Experience Strategy of the
Year (Vi Shop).
ET Brand Equity Martech Awards: Use of Marketing Automation (Silver
Award).
RMAI (Rural Marketing Association of India) Award for Best Use of
Technology for Channel Development in 2024.
Telecom Award at the 7th India DevOps Show 2025 for Best Use of AI in
DevOps.
Best customer experience strategy for the year at the 19th CX Strategy
Summit & Awards 2025.
Vi Business: CIO Choice Awards 2025 award for Digital Transformation
Enabler (Large Enterprise).
Frost & Sullivan Best Practices Tech Innovation Leadership for SIP
Trunking Smart Mobility Solution.
Voice & Data Excellence Award for IoT Smart Central.
Asian Telecom 2025 award for Digital Initiative of the Year - Ready for
Next MSME Program.
ET Brand Equity DG+ Award Bronze for Ready for Next'
Campaign for MSMEs.
Silver Feather Awards for Best New Product Launch (Vi Business Assist).
Uttar Pradesh Summit - Leading Brand in Telecom Sector.
Impact Influencer Awards-Silver for Ready4Next MSME: Best Multi
Influencer Campaign.
Global winner of prestigious ICMG Global Award 2023 for Best Digital
Strategy Execution; Best Customer Centricity & Excellence.
Vi Foundation's Jaadu Ginni Ka: Financial Literacy for All
programme received Mahatma Award, 2024 for reducing inequality. Since 2018, Jaadu Ginni Ka
has brought financial awareness to more than 1.7 crore people almost half of them
women across the count.
Recognised by Voice & Data at Telecom Leadership Forum for
Sustainable Warehousing and Supply Chain Transformation under the catego Corporate Social
Responsibility.
BCWI Award: Top 100 companies for women in India by Avtar The Power of
Diversity, for the third consecutive year.
Vi is recognized among the Top 50 India's Best Workplaces for
Building a Culture of Innovation by All', certified by Great Place to Work
Brand & Social Media.
Vi won the prestigious Cannes Lion award, London International awards
along with Spikes Asia, The One show, D&AD, Kyoorius Awards and the SAMMIE awards for
its Human Network Testing Campaign with the Dabbawalas. Additionally, this campaign won 3
Effies at its Asia Pacific edition 2024 and also secured Gold in the catego Local,
Regional or Market Specific Marketing award at the e4m Marketing Awards.
At The MOMMYs 2024 awards, Vi won Best Social Media Brand-
Telecom'.
At AFAQs Marketers Xcellence Awards 2024', Vi won 5 awards -
2 gold, 2 silver and 1 bronze for its Be Someone's We', Postpaid Choose
your benefits campaign, performance marketing & Human Network Testing Campaigns.
Vi won the Best Social media brand Telecom and for the Be
someone's we Campaign at SAMMIE awards 2024.
Vi's The Dabbawalas, Human Network Testing Campaign, Be
Someone's We Campaign and Postpaid Choose your benefits have won multiple awards at
the
ET Brand Equity Shark awards, DG+ awards and AFAQS BrandStoz awards.
Two Silver Digie Awards for Best use of Visuals in the Choose your
benefits campaign and Best Social Media Strategy Award
ET Brand Equity Brand Disruption Awards Silver for Use of
Content Marketing
SUBSIDIARIES, JOINT VENTURES AND ASSOCIATES
As on March 31, 2025, your Company has nine Subsidia Companies, details
are given below:
Subsidiaries
1. Vodafone Idea Telecom Infrastructure Limited (VITIL)
VITIL is engaged in renting out passive infrastructure to
telecommunication service providers for hosting their active equipment on existing fibre
portfolio of ~174,000 kms. During the year under review, the total income stood at Rs.
9,946 Mn as compared to Rs. 9,552 Mn in previous year.
2. Vodafone Idea Business Services Limited (VIBSL)
VIBSL is an outsourcing hub for backend IT support, data centre
operations and hosting services to the Company and its Subsidiaries. It also has an OSP
license business. During the year under review, the total income stood at Rs. 2,951 Mn as
compared to Rs. 1901 Mn in the previous year.
3. YOU Broadband India Limited (YBIL)
YBIL is engaged in providing high speed broadband internet access
through cable network, high bandwidth internet broadband services to retail, enterprise
segment, infrastructure support to licensed telecommunication service providers. During
the year under review, the total income stood at Rs. 991 Mn as compared to Rs. 1,191 Mn in
the previous year.
4. Vodafone Idea Manpower Services Limited (VIMSL)
VIMSL is engaged in the business of providing manpower services to the
Company. During the year under review, the total income stood at Rs. 789 Mn as compared to
763 Mn in the previous year.
5. Vodafone Idea Communication Systems Limited (VICSL)
VICSL is engaged in the business of trading of Mobile handsets, data
card and related accessories and services. During the year under review, the total income
stood at Rs. 341 Mn as compared to Rs. 387 Mn in the previous year.
6. Vodafone Idea Shared Services Limited (VISSL)
VISSL is an outsourcing hub for Finance & Accounts, Human
Resources, Supply Chain Management, Credit & Collection Support, Customer Support and
catering to the Information Technology (IT) needs for data consolidation, back end IT
support for the Company and its subsidiaries. During the year under review, the total
income stood at Rs. 1,005 Mn as compared to
944 Mn in the previous year.
7. Vodafone Idea Technology Solutions Limited (VITSL)
VITSL is engaged in providing Technology, Soware, Hardware, Value
Added Services (VAS), Application Soware, Contents and related products and services
that facilitate and develop access to IT enabled VAS products and services whether on
single or multiple platform(s) or operating system(s). VITSL is also engaged in the
business of providing Data Centre related services and IT Solutions (including E-SIMs) to
its customers. During the year under review, the total income stood at Rs. 320 Mn as
compared to Rs. 399 Mn in the previous year.
8. Vodafone Foundation (VF)
VF is a Section 8 Company as per the Companies Act 2013. Pursuant to
the enactment of the Companies Act, 2013 and Section 135 of the Companies Act, 2013, VF is
an implementing agency and carries out Corporate Social Responsibility (CSR')
activities for the Company, its Subsidiaries, Associate and Joint Venture, promoter group
companies in line with the Schedule VII of the Companies Act, 2013. VF primarily focuses
on CSR activities that includes promoting and development of (a) education, (b) financial
literacy, (c) empowerment of women, (d) healthcare, (e) environment, (f) eradication of
poverty, (g) improving socio-economic condition of farmers.
9. V odafone Idea Next-Gen Solutions (VINGSL) [formerly known as
Vodafone m-pesa Limited (VMPL)]
V MPL was in the business of Prepaid Instruments (PPI) and Business
Correspondence and provided customers with a mobile wallet and money transfer services in
the form of m-pesa. VMPL had ceased all operations and surrendered its PPI Licence issued
by the Reserve Bank of India (RBI) under the Payment and Settlement System Act, 2007 with
effect from 30th September, 2019 as per the guidance and approval of RBI - Department of
Payment and Settlement System (DPSS) and also terminated its Business Correspondence
Agreement with ICICI Bank with effect from 31st July 2019.
P ost completion of the 3 year period ended 30, 2022, the Company had
written to the RBI for next steps relating to compliances. In response to this, the RBI
has advised to continue maintaining the unextinguished liability towards PPI holders and
merchant in the escrow account till further communication from their end.
S ubsequently in October 2024, the Company and received approval from
RBI for change of name as also for commencing new business. Thereaer, VMPL changed
its name to Vodafone Idea Next-Gen Solutions Limited (VINGSL) as well as altered the main
objects and commenced the business of providing Value Added Services such as "Rich
Business Messaging" also known as "Rich Communication Services" and is
exploring other areas for caring on related business. During the year under review, the
total income stood at Rs. 564 Mn as compared to Rs. 15 Mn in the previous year.
J oint Venture Company
F irefly Networks Limited (ceased during the
F irefly Networks Limited (FireFly') was a Joint with Bharti
Airtel Limited with each partner having equal
(50% each) shareholding. Firefly was engaged in the business of site
acquisition, installation, commissioning, operations and maintenance of Infrastructures at
the Hotspots to enable telecommunication and internet service providers to offer customers
Wi-Fi access across the territo. In Janua 2025, a Share Purchase Agreement was entered
with iBus Network and Infrastructure Private Limited for sale of its entire (50%) stake in
FireFly for a consideration of Rs. 45 Mn. Post completion of conditions precedent, the
shares were transferred on Februa 4, 2025 and accordingly, Firefly has ceased to be a
Joint Venture of your Company.
A ssociate Company
S angli Wind Energy Private Limited
P ost the end of Financial Year, your Company acquired 26% stake in
Sangli Wind Energy Pvt. Ltd. (SWEPL) for a consideration of Rs. 3.12 Mn, a Special Purpose
Vehicle formed for the purpose of owning and operating a Captive Power Plant at an MSC
location in Pune. SWEPL allotted the equity shares on May 16, 2025.
Aditya Birla Idea Payments Bank Limited (ABIPBL)
A BIPBL, an associate of the Company had decided to wind up business
voluntarily on July 19, 2019, due to unanticipated developments in the business landscape
of payments banks that have made the economic model unviable. ABIPBL had filed for volunta
winding up before the Bombay High Court and the Hon'ble High Court vide its Order
dated September 18, 2019, approved volunta winding up of ABIPBL. With effect from Janua
27, 2025, ABIPBL has been liquidated.
In accordance with the provisions contained in Section 136(1) of the
Companies Act, 2013 (Act), the Annual Report of the Company, containing therein its
standalone and the consolidated financial statements are available on the Company's
website https://www.myvi.in/investors/ annual-reports.
Further, pursuant to the said requirement, the financial statements of
each of the aforesaid subsidiar y companies are available on the Company's website year)
https://www. myvi.in/investors/annual-reports and shall be available for inspection
during business hours at the Registered Office of the Company. Any member who is
interested in obtaining a copy of the financial statements may write to the Company
Secreta at the Registered Office of the Company. In terms of provisions contained in
Section 129(3) of the Act, read with Rule 5 of the Companies (Accounts) Rules, 2014, a
report on the performance and financial position of each of the Subsidiaries and Joint
Venture companies in Form AOC-1 is provided as Annexure A' to this
report.
EMPLOYEE STOCK OPTION SCHEMES
In terms of the provisions of applicable laws and pursuant to the
approval of the Board and the members of your Company, the Nomination and Remuneration
Committee had implemented the Employee Stock Option Scheme, 2006 (ESOS-2006) and Employee
Stock Option Scheme, 2013 (ESOS-2013). No Stock Options are outstanding to be exercised
under ESOS-2006. During the year under review your Company allotted 122,064 Equity Shares
under ESOS-2013.
Further, during the year under review, your Company adopted a new
Vodafone Idea Employee Stock Option and Performance Stock Unit Scheme 2024'
which has been approved by the members by Postal Ballot on October 10, 2024. The said
Scheme is in the process of being implemented. Further, details of plans also form part of
Notes to Financial Statements.
In terms of the provisions of the SEBI (Share Based Employee Benefits
and Sweat Equity) Regulations, 2021 ("SEBI SBEB Regulations"), the details of
the Stock Options and Restricted Stock Units granted under the above mentioned Schemes are
available on your Company's website https://www.myvi. in/investors/annual-reports.
A certificate from M/s. Umesh Ved & Associates, Company
Secretaries, Secretarial Auditors, certifying that the Company's ESOS Schemes are
being implemented in accordance with the SEBI SBEB Regulations will be made available at
the ensuing Annual General Meeting for inspection by Members.
INTERNAL FINANCIAL CONTROL SYSTEMS AND ITS ADEQUACY
Your Company has in place adequate internal control systems
commensurate with the size of its operations. The Company has in place adequate controls,
procedures and policies, ensuring orderly and efficient conduct of its business, including
adherence to the Company's policies, safeguarding of its assets, prevention and
detection of frauds and errors, accuracy and completeness of accounting records and timely
preparation of reliable financial information. Based on the framework of internal
financial controls and compliance systems established and maintained by the Company, the
work performed by the internal auditors and the reviews performed by management and the
Audit Committee, the Board is of the opinion that the Company's internal financial
controls were adequate and effective during the Financial Year 2024-25.
CONSOLIDATED FINANCIAL STATEMENTS
In accordance with the provisions of Section 129(3) of the Companies
Act, 2013 and Regulation 34 of the SEBI (Listing Obligations & Disclosure
Requirements) Regulations, 2015, the Consolidated Financial Statements forms part of this
Annual Report and shall also be laid before the shareholders in the ensuing Annual General
Meeting of the Company. The Consolidated Financial Statements have been prepared in
accordance with the Indian Accounting Standards (Ind AS) notified under section 133 of the
Companies Act, 2013 read with Companies (Accounts) Rules, 2014.
RISK MANAGEMENT
In compliance with the requirements of Regulations contained in the
SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 and the
Provisions of the Companies Act, 2013, your Company has constituted a sub-committee of
Directors known as Risk Management Committee, details whereof are set out in the Corporate
Governance Report forming part of the Annual Report to oversee Enterprise Risk Management
Framework. The role of the Risk Management Committee is inter-alia to approve the
strategic risk management framework of the Company, and review the risk mitigation
strategies and results of risk identification, prioritization & mitigation plans.
Your Company has a well-established Enterprise-wide Risk Management
(ERM) framework in place for identification, evaluation and management of risks, including
the risks which may threaten the existence of the Company. In line with your
Company's commitment to deliver sustainable value, this framework aims to provide an
integrated and organized approach for evaluating and managing risks.
A detailed exercise is carried out to identify, evaluate, manage and
monitor the risks. As required the Committee/ Board meets to review the risks and steps to
be taken to control and mitigate the same.
HUMAN RESOURCE MANAGEMENT
Your company's people architecture is grounded in a strong
consumer-centric philosophy, with technology serving as its foundational pillar. The
organization has cultivated high change agility, embedded trust at the core of its people
strategy, and embraced digital as the prima approach for solution development. Vi's
recognition as a Great Place to Work (GPTW) in Financial Year 2024-25 stands as a
testament to its people-first culture and commitment to creating an empowering work
environment.
Health & Safety
At Vodafone Idea Limited, Health, Safety and Wellbeing (HSW) are
integral to the core values and a significant priority. We maintain a strong commitment to
the principle of "not conducting business at the risk of people," with an
unwavering dedication to ensure that "eveone working for us returns home safely each
day". The ongoing efforts and focus on the Absolute Safety Rules and HSW standards,
supported by a robust governance framework, have been instrumental in establishing
industry-leading safety standards. We are pleased to report that until Februa 15, 2025, we
achieved three back to back years of zero work-related fatality. While we regrettably
experienced a few incidents aer the said date, we are fully committed to preventing
any recurrence by thoroughly learning from these events and implementing more resilient
safety measures in the operational practices.
Diversity and Inclusion
Your Company remains committed to Diversity and Inclusion (D&I) as
a vital driver of innovation and organizational strength. In FY25, VIL achieved 19.1%
women representation across business functions and saw improved employee experience,
evidenced by a higher Employee Net Promoter Score. Key initiatives include 50% women
representation in campus hiring, career acceleration programs, and inclusive leadership
training.
Your Company provides comprehensive support through Vi Assist
services for childcare, eldercare, and emotional well-being, alongside POSH awareness via
targeted micro-learning. Workplace flexibility is enhanced through relaxed shi
timings for maternity returnees, and infrastructure improvements include audited washroom
facilities for women in field roles. Holistic well-being programs such as yoga, nutrition,
and self-defense complement ongoing engagement through regular pulse surveys and focused
group discussions, all contributing to a more inclusive culture. Recognized among the Top
100 Best Companies for Women in India by a study conducted by Avtar and Seramount and for
excellence in maternity retention, VIL's sustained focus on inclusion strengthens
both its people and performance.
CORPORATE GOVERNANCE
Your Company is committed to maintain the highest standards of
Corporate Governance. Your Company continues to be compliant with the requirements of
Corporate Governance as enshrined in SEBI (Listing Obligations and Disclosure
Requirements) Regulations, 2015 (Listing Regulations'). A Report on Corporate
Governance as stipulated under the Listing Regulations forms part of the Annual Report. A
certificate from the Statuto Auditors of the Company, confirming compliance with the
conditions of Corporate Governance, as stipulated in the Listing Regulations forms part of
the Annual Report.
BUSINESS RESPONSIBILITY AND SUSTAINABILITY REPORT
Pursuant to Regulation 34(2)(f) of the Listing Regulations, the
Business Responsibility & Sustainability Report (BRSR') forms part of this
Annual Report. The BRSR Report describes initiatives undertaken by the Company from an
environmental, social and governance perspective. Further, SEBI vide its circular no.
SEBI/HO/ CFD/CFD SEC 2/P/ CIR/2023/122 dated July 12, 2023 updated the format of BRSR to
incorporate BRSR core, a subset of BRSR, indicating specific Key Performance Indicators
(KPIs) under nine ESG attributes, and further came up with Indust Standards on Reporting
of BRSR Core vide its Circular No.: SEBI/HO/CFD/ CFD-PoD-1/P/CIR/2024/177 dated December
20, 2024. The SEBI by amending the Listing Regulations has given levy from mandato
assurance requirement on the BRSR Core by substituting it with assessment. However,
following good corporate governance practices, the Company has appointed
Emergent Ventures India Pvt. Ltd. as the assurance provider for BRSR
core. The assurance statement on BRSR Core issued by Emergent Ventures India Pvt. Ltd.,
forms part of this Annual Report.
CORPORATE SOCIAL RESPONSIBILITY
In terms of the provisions of section 135 of the Companies Act, read
with Companies (Corporate Social Responsibility Policy) Rules, 2014, the Board of
Directors of your Company has constituted a Corporate Social Responsibility
("CSR") Committee. The composition of the CSR Committee is provided in the
Corporate Governance Report which forms part of this report.
The Company has a policy on Corporate Social Responsibility
(CSR') recommended by the CSR Committee and approved by the Board and the same
can be accessed on the Company's website at https://www.myvi.in/investors/
corporate-governance.
In view of the losses incurred by the Company during the last three
financial years, the Company has no obligation for CSR spend during the Financial Year
2024-25.
Further, for ensuring compliance of provisions of section 135 of the
Companies Act, 2013 and the applicable Rules framed thereunder, the brief outline of the
CSR Policy for the Company and a "NIL" Annual Report on CSR Activities is
annexed as "Annexure B" which forms part of this report in the format
prescribed in the Companies (Corporate Social Responsibility Policy) Amendment Rules,
2021.
DIRECTORS' RESPONSIBILITY STATEMENT
The Audited Financial Statements for the year under review are in
conformity with the requirements of the Companies Act, 2013 and the applicable Accounting
Standards. The financial statements reflect fairly the form and substance of transactions
carried out during the year under review and reasonably present your Company's
financial condition and results of operations. Your Directors, to the best of their
knowledge and belief, confirm that: a) in the preparation of the annual accounts, the
applicable accounting standards have been followed along with proper explanations relating
to material departures, if any; b) the accounting policies selected have been applied
consistently and judgements and estimates are made that are reasonable and prudent, so as
to give a true and fair view of the state of affairs of your Company as at the end of the
Financial Year and of the financial performance and cash flows of the Company for that
period; c) proper and sufficient care has been taken for the maintenance of adequate
accounting records in accordance with the provisions of the Act for safeguarding the
assets of your Company and for preventing and detecting fraud and other irregularities;
d) the annual accounts were prepared on a going concern basis; e) your Company had laid
down internal financial controls and that such internal financial controls were adequate
and operating effectively; and f) your Company has devised a proper system to ensure
compliance with the provisions of all applicable laws and that such systems were adequate
and operating effectively.
DIRECTORS AND KEY MANAGERIAL PERSONNEL
During the year under review, pursuant to cessation of the terms, Mr.
Arun Adhikari ceased to be an Independent Director on the Board of the Company w.e.f. 30
August 2024 and Mr. Krishnan Ramachandran ceased to be an Independent Director
w.e.f. 26 December 2024. Further, Mr. Sateesh Kamath (representing Vodafone Group)
resigned from the Board of the Company w.e.f. close of business hours on 30 October 2024.
The Board places on record its sincere appreciation for the valuable guidance and
contribution made by Mr. Arun Adhikari, Mr. Sateesh Kamath and Mr. Krishnan Ramachandran
in the deliberations of the Board during their tenure as Director(s).
The Board based on the recommendation of the Nomination
& Remuneration Committee appointed Mr. Rajat Kumar Jain as an
Independent Director for a period of five years w.e.f. August 31, 2024 to August
30, 2029. His appointment was confirmed by the shareholders at the previous Annual General
meeting held on August 28, 2024. Further, based on the recommendation of the Nomination
& Remuneration Committee, the Board appointed Mr. Selcuk Karacay as an Additional
Director (Non-Executive and Non-Independent), representing Vodafone Group effective
October 30, 2024 and Mr. Sunirmal Talukdar as an Independent Director w.e.f. December 27,
2024 to December 5, 2026. Their appointments were confirmed at the Extra-ordina General
Meeting held on Janua 7, 2025.
Further, during the year under review, pursuant to the resolution
passed at the Annual General Meeting held on August 28, 2024, the second term of three
years for the Independent Directors i.e. Mr. Ashwani Windlass, Ms. Neena Gupta and Mr.
Suresh Vaswani was extended to five years and accordingly, their terms shall cease on
August 30, 2026, September 16, 2026 and Februa 7, 2027 respectively.
In accordance with the provisions of the Companies Act, 2013, Mr. Kumar
Mangalam Birla and Mr. Himanshu Kapania are liable to retire from office by rotation, and
being eligible, have offered themselves for re-appointment at the ensuing Annual General
Meeting of the Company.
All Independent Directors have submitted their declaration of
independence, pursuant to the provisions of Section 149(7) of the Companies Act and
Regulation 25(8) of the Listing Regulations, stating that they meet the criteria of
independence as provided in Section 149(6) of the Act and Regulation 16(1) (b) of the
Listing Regulations. The Board is of the opinion that the Independent Directors of the
Company possess requisite qualifications, experience, expertise and hold highest standards
of integrity.
All Independent Directors of your Company have registered their name in
the data bank maintained with the Indian Institute of Corporate Affairs, in terms of the
provisions of the Companies (Appointment and Qualification of Directors) Rules, 2014.
A brief profile of the Directors proposed to be appointed/ re-appointed
are annexed to the Notice convening Annual General Meeting forming part of this Annual
Report.
Pursuant to the provisions of Section 203 of the Companies Act, 2013,
the Key Managerial Personnel of the Company are Mr. Akshaya Moondra, Chief Executive
Officer, Mr. Murthy GVAS, Chief Financial Officer and Mr. Pankaj Kapdeo, Company Secreta.
There has been no change in the positions of the Key Managerial Personnel of the Company
during the year under review.
BOARD EVALUATION AND FAMILIARIZATION PROGRAMME
Pursuant to the provisions of the Companies Act, 2013 and Listing
Regulations, a formal evaluation mechanism is in place for evaluating the performance of
the Board, the Committees thereof, individual Directors, Chairman of the Board and
Independent Directors. The evaluation of Directors was done based on the criteria which
includes, amongst others, providing strategic perspective, attendance and preparedness for
the meetings, contribution at meetings, effective decision-making ability and independent
judgement etc.
The Board has carried out an annual evaluation of its own performance,
its Committees, Independent Directors, Non-Executive Directors and the Chairman of the
Board. The Directors expressed their satisfaction with the evaluation process and the
performance of the Board as a whole. It was also noted that the Committees are functioning
well and besides the Committee's terms of reference as mandated by law, important
issues are brought up and discussed in the Committees. The Board was also satisfied with
the contribution of the Directors, in their respective capacities, which reflected the
overall engagement of the Individual Directors.
The details of programme for familiarization of Independent Directors
of your Company is available on your Company's website
https://www.myvi.in/investors/corporate-goverance.
REMUNERATION POLICY
The Company has a Remuneration Policy in place encompassing the
appointment and remuneration philosophy of the Company. The Policy comprises of various
elements and terms of appointment. The Policy consists of various aspects in connection to
Remuneration Program applicable for Directors, Key Managerial Personnel and Senior
Management of the Company, Performance Goal Setting, Benefit & Perquisites, Compliance
and other such elements. The policy was formulated by the Nomination and Remuneration
Committee in terms of Section 178(3) of the Companies Act, 2013. A copy of the said policy
is available on the website of the Company https://www.myvi. in/
investors/corporate-governance.
DIVIDEND DISTRIBUTION POLICY
The Board has in compliance with SEBI (Listing Obligations and
Disclosure Requirements) Regulations, 2015, formulated Dividend Distribution Policy. This
policy will provide clarity to the stakeholders on the dividend distribution framework of
the Company. The Policy sets out various internal and external factors which shall be
considered by the Board in determining the dividend payout. The Dividend Distribution
Policy is available on the website of the Company https://www.myvi.
in/investors/corporate-governance.
BOARD MEETINGS
During the year, thirteen meetings of the Board of Directors were held.
The details of the meetings and the attendance of the Directors are provided in the
Corporate Governance Report. Further, the maximum interval between two meetings of the
Board of the Directors has not exceeded 120 days.
BOARD COMMITTEES
Your Company has in place the Committee(s) as mandated under the
provisions of the Companies Act, 2013 and SEBI (Listing Obligations and Disclosure
Requirements) Regulations, 2015. There are currently seven committees of the Board,
namely:
1. Audit Committee
2. Nomination & Remuneration Committee
3. Stakeholders' Relationship Committee
4. Risk Management Committee
5. Corporate Social Responsibility Committee
6. Capital Raising Committee
7. Finance Committee
Additionally, other special committee had also been constituted for
Further Public Offer.
Details of the Committees along with their charter, composition and
meetings held during the year, are provided in the Corporate Governance Report, which
forms part of this report.
CONTRACT AND ARRANGEMENTS WITH RELATED PARTIES
All contracts/arrangements/transactions entered by the Company during
the Financial Year with the related parties are detailed in the Note 58 of the Standalone
Financial Statements. They were in ordina course of business and on arm's length
basis.
The material related party transaction i.e. the arrangement with Indus
Towers Limited (Indus), which provided Passive Infrastructure Services and related
operations and maintenance services to various telecom operators in India, including your
Company ceased in November 2024. Accordingly, Indus has ceased to be a related party and a
Joint Venture of the Promoter Group.
The details of such material related party transaction with Indus for
the part of the year under review for the Financial Year ended March 31, 2025 is provided
in Form AOC-2, which is attached as Annexure C' to this report.
None of the related party transactions entered into by the Company were
in conflict with the Company's interest. There are no materially significant related
party transactions made by the Company with Promoters, Directors or Key Managerial
Personnel etc. which may have potential conflict of interest of the Company at large.
Member's approval for Material Related Party Transaction, if any, as defined under
the Listing Regulations shall be obtained at the ensuing Annual General Meeting.
All Related Party Transactions are placed before the Audit
Committee/Board, as applicable, for their approval. Omnibus approvals are taken for the
transactions which are repetitive in nature. The Company has implemented a Related Party
Transaction Manual and Standard Operating Procedures for the purpose of identification and
monitoring of such transactions. The details of the transactions with Related Parties are
provided in the accompanying financial statements as required under Ind AS 24.
The policy on Related Party Transactions is uploaded on the
Company's website https://www.myvi.in/investors/ corporate-governance.
PARTICULARS OF LOANS, GUARANTEES AND INVESTMENTS
As your Company is engaged in the business of providing infrastructural
facilities, the provisions of Section 186 of the
Companies Act, 2013 relating to loans made, guarantees given or
securities provided are not applicable to the Company. The details of such loans made and
guarantees given are provided in the standalone financial statements. Also, particulars of
investments made by the Company are provided in the notes to standalone financial
statements.
VIGIL MECHANISM SPEAK UP POLICY
Your Company has in place a vigil mechanism for Directors and employees
to report concerns about unethical behaviour, actual or suspected fraud or violation of
your Company's Code of Conduct. Adequate safeguards are provided against
victimization to those who avail of the mechanism and direct access to the Chairman of the
Audit Committee in exceptional cases.
The Vigil Mechanism Speak Up policy is available on your
Company's website https://www.myvi.in/investors/ corporate-governance.
CONSERVATION OF ENERGY, TECHNOLOGY ABSORPTION AND FOREIGN EXCHANGE
EARNINGS AND OUTGO
The information on conservation of energy, technology absorption and
foreign exchange earnings and outgo as required to be disclosed pursuant to Section
134(3)(m) of the Companies Act, 2013, read with Rule 8 of the Companies (Accounts) Rules,
2014, are given to the extent applicable in Annexure D' forming part of
this report.
PARTICULARS OF EMPLOYEES
Disclosures pertaining to remuneration and other details as required
under Section 197(12) of the Companies Act, 2013, read with Rule 5(1) of the Companies
(Appointment and Remuneration of Managerial Personnel) Rules, 2014 is annexed herewith as Annexure
E' to this Report.
In accordance with the provisions of Section 197(12) of the Act read
with the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014, the
names and other particulars of employees drawing remuneration in excess of the limits set
out in the aforesaid Rules, forms part of this Report. However, in line with the
provisions of Section 136(1) of the Act, the Report and Accounts as set out therein, are
being sent to all Members of your Company excluding the aforesaid information about the
employees. Any Member, who is interested in obtaining these particulars about employees,
may write to the Company Secreta at shs@vodafoneidea.com.
AUDITORS AND AUDIT REPORTS Statuto Auditors
The members of the Company pursuant to the recommendation of the Audit
Committee and the Board of Directors; had at the 27th Annual General Meeting held on
August 29, 2022, appointed M/s. S.R. Batliboi & Associates LLP, Chartered Accountants,
Firm Registration No. 101049W/E300004, as the Statuto Auditors of the Company for another
period of five years till the conclusion of 32nd Annual General Meeting of the Company to
be held in the Calendar Year 2027.
Auditors' Report and Notes to Financial Statements
The Board has duly reviewed the Statuto Auditors' Report on the
Financial Statements at March 31, 2025. The report does not contain any qualification,
disclaimer or adverse remarks.
The Board has duly reviewed the Statuto Auditors' Report on the
Financial Statements including the Para of Material Uncertainty Related to Going Concern
relating to the Company's financial condition as at March 31, 2025 and its debt
obligation due for the next 12 months, which has impacted the Company's ability to
generate the cash flow that it needs to settle/refinance its liabilities as they fall due.
The Company's ability to continue as a going concern is dependent on support from DoT
on the AGR matter, successfully arranging funding and generation of cash flow from its
operations that it needs to settle its liabilities as they fall due.
Note 5 to the financial statements cover the Material Uncertainty
Related to Going Concern issue and the comments under para xix of Annexure 1 to the
Independent Auditors' Report, the clarification of which is self-explanato. The Board
believes that the Company's ability to settle the liabilities is dependent on further
support from the DoT on the AGR matter, fund raise through Equity & Debt and
generation of cashflow from operations. Based on the current efforts, the Company believes
that it would be able to get DoT support, successfully arrange funding and generate
cashflow from operations. Hence, these financial statements have been prepared on a going
concern basis.
As regards the comments under para i(a)(A) of Annexure 1 to the
Independent Auditors' Report regarding certain assets where Company is in the process
of updating situation and quantitative information in the records maintained by the
Company. It is to be noted that the Company had undertaken a large-scale network
integration activity in earlier years and post completion of this activity, the Company
has completed updating its records as regards situation and quantitative details of
location for majority of assets and for the balance, the Company is in the process of
updating the same. Further, with regard to the comment under para ix(d) of Annexure 1 to
the Independent Auditors' Report regarding utilisation of funds raised on short term
basis (in form of trade payable and other liability) for long term purposes (representing
acquisition of property, plant and equipment and to fund losses of the Company), it is
reported that the funds have been utilised in line with the purpose for which they were
raised.
Cost Audit and Cost Auditors
The Company is required to make and maintain cost records pursuant to
Section 148 of the Companies Act, 2013. In terms of the provisions of Section 148 of the
Companies Act, 2013, read with the Companies (Cost Records and Audit) Amendment Rules,
2014, the Board of Directors of your Company on the recommendation of the Audit Committee
appointed M/s. Sanjay Gupta & Associates, Cost Accountants, as the Cost Auditors, to
conduct the Cost Audit of your Company for the Financial Year ended March 31, 2025. The
Cost Auditors will submit their report for Financial Year 2024-25 within the timeframe
prescribed under the Companies Act, 2013 and rules made thereunder. The Cost Audit report
for the Financial Year 2023-24 did not contain any qualification, reservation, disclaimer
or adverse remark. The Board, on the recommendation of Audit Committee, has re-appointed
M/s. Sanjay Gupta & Associates, Cost Accountants, as Cost Auditors of the Company for
Financial Year 2025-26 at a remuneration of Rs. 1.2 Mn plus applicable taxes and
reimbursement of travel and out of pocket expenses. The Company has received consent from
M/s. Sanjay Gupta & Associates, Cost Accountants, to act as the Cost Auditor of your
Company for Financial Year 2025-26, along with the certificate confirming their
eligibility.
In accordance with the provisions of Section 148 of the Companies Act,
2013 read with the Companies (Audit and Auditors) Rules, 2014, since the remuneration
payable to the Cost Auditors has to be ratified by the shareholders, the Board recommends
the same for approval by shareholders at the ensuing Annual General Meeting.
Secretarial Auditor
In terms of the provision of the Section 204 of the Act read with
Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014, the Board
had appointed M/s. Umesh Ved & Associates, Company Secretaries, Ahmedabad, as the
Secretarial Auditor for conducting the Secretarial Audit of your Company for the Financial
Year ended March 31, 2025. The report of the Secretarial Auditor is annexed to this report
as Annexure F'. The contents of the Secretarial Audit Report are
self-explanato and do not contain any qualification, reservation, disclaimer or adverse
remark.
Further, in terms of Regulation 24A of Listing Regulations, every
listed company has been mandated to appoint Secretarial Auditor for a fixed term of five
years, with the approval of the members in the Annual General Meeting. Accordingly, the
Board of Directors at their meeting held on May 30, 2025 have approved and recommended the
appointment of M/s. Umesh Ved & Associates, Company Secretaries as Secretarial
Auditors of the Company for a term of five consecutive years commencing from the Financial
Year 2025-26 till the Financial Year 2029-30, subject to the approval of the members at
the ensuing Annual General Meeting.
Also, in terms of Regulation 24A of the Listing Regulations, material
unlisted subsidiaries of a listed entity incorporated in India is required to annex a
Secretarial Audit Report issued by a Company Secreta in practice. As the networth of the
Company was negative, the Subsidiaries having positive networth namely Vodafone Idea
Communication Systems Limited, Vodafone Idea Shared Services Limited and Vodafone Idea
Manpower Services Limited, were material subsidiaries of the Company. However, pursuant to
an amendments made in the Policy for Determining Material Subsidia, the aforesaid
subsidiaries ceased to be material subsidiaries during the year under review. As a matter
of good corporate governance, material unlisted subsidiaries (considered for part of the
year) have undertaken Secretarial
Audit and the Secretarial Audit Report(s) are attached as Annexure
F-1 to F-3' to the Annual Report.
SECRETARIAL STANDARDS
The Company has generally complied with all the applicable provisions
of Secretarial Standard on Meetings of Board of Directors (SS-1) and Secretarial Standard
on General Meetings (SS-2), respectively issued by the Institute of Company Secretaries of
India.
REPORTING OF FRAUDS BY AUDITORS
During the year under review, the Statuto Auditors, Cost Auditors and
the Secretarial Auditor have not reported to the Audit Committee, any instances of fraud
committed against the Company by its officers and employees, the details of which would
need to be mentioned in Board's Report under Section 143(12) of the Act.
ANNUAL RETURN
As provided under Section 92(3) and 134(3)(a) of the Act, read with
Rule 12 of Chapter VII Rules of the Companies (Management and Administration) Amendment
Rules, 2020, Annual Return in Form MGT-7 for Financial Year 2024-25 is uploaded on the
website of the Company and can be accessed at
https://www.myvi.in/investors/annual-reports.
OPPORTUNITIES, RISKS, CONCERNS AND THREATS
The mobile telecommunications indust is an integral part of the Indian
economy and has contributed significantly to the economic growth and the GDP of the count
over a period of time. The Indian mobile indust has consolidated to three private
operators and one government operator. The compelling macro-economic backdrop, growth in
smartphone usage, growing digital adoption and a large population add to the sector
growth. This indust structure coupled with supportive economic trends and government focus
on Digital India, offers an opportunity to each of the players, to participate in the
long-term sector growth opportunities.
Wireless connectivity in India still has a large potential to grow as
it is the key medium to offer connectivity as wired connectivity, despite witnessing
growth in the last few years, has still been restricted to major cities. India is one of
the largest and fastest-growing digital economies in the world, with more than 900 Mn
internet subscribers and an array of digital services for consumers and businesses. With
the increasing reach and convenience of mobile networks, there are multiple emerging
platforms offering services to deliver a host of services ranging from digital lifestyle
to life-saving services, including e-commerce, digital entertainment, digital health and
disaster response. Also, as the penetration improves and adoption of mobile services
expands to the oldest and youngest age groups, the growth potential still remains higher.
Despite the recent tariff hikes, India continues to have the lowest
tariffs globally. while the proliferation of unlimited data bundles has led to India being
one of the highest data usages (per subscriber) in the world. While the tariff hike was a
step in the right direction, ARPU recove still has a long way to go as the indust's
ROCE continues to remain below cost of capital.
Your Company has several ongoing litigations and any adverse outcome of
these litigations remains a risk. Your Company works with various local, state and central
government agencies for specific permissions to operate its mobile licenses and is
required to meet various regulato/ policy guidelines of the DoT and may be subjected to
various regulato demands, penalties/fines or increased cost of compliance, despite making
best effort to adhere to all such requirements. Your Company believes in sound corporate
governance practices and believes that these litigations would be settled in due course in
the best interest of all stakeholders.
The telecom sector is characterized by technological changes and
competition from new technologies is an inherent threat. Your Company has a competitive
spectrum portfolio and robust network footprint and continues to invest in the new
emerging network solutions to adapt to any future technological changes. Your Company has
launched 5G services in a few cities and expansion efforts are underway to offer 5G
services in all 17 circles where we have 5G spectrum by August 2025.
Your Company's business is dependent on key Network and IT
equipment suppliers for management and continuity of its Network, IT and business
processes. These networks may also be vulnerable to technical failures or any natural
calamity. Your Company has robust network & IT security processes and disaster recove
plans. Your Company is in partnership with global leaders in Network equipment and IT
services and enjoys ve long standing healthy relations with all its suppliers.
Your Company believes that with the recent equity infusion as described
in the report and its ability to raise additional funds as required, it shall be able to
successfully negotiate with lenders on continued support, generate cash flow from
operations that it needs to settle its liabilities as they fall due and continue to have
the necessa government support.
OUTLOOK
Your Company is conscious of the fact that in order to remain
competitive in the sector there is a need for continued investments and innovation as the
sector continues to witness evolving technological developments and changing customer
preferences. Its ability to adapt to the changing market preference has been instrumental
in its survival thus far despite various challenges it faced. The Company remains
committed to exploring new opportunities and will continue its journey of becoming a truly
integrated digital service provider through its strategic initiatives including
partnerships. It remains committed to make right investments for expanding 4G coverage and
capacity especially in its 17 priority circles as well as to expand 5G services in line
with the growing customer demand. Aer the recent tariff hike, your Company will
continue to focus on improving ARPU by driving the penetration of Unlimited Data (ULD)
pricing plans as well as digitalization of customer servicing and distribution channels
with an aim to provide the best of customer experience to retail and enterprise customers.
Your Company will remain focused on providing superior data and voice
experience and building a differentiated digital experience with focus on increasing 4G
subscribers. Your Company will strive to grow using innovative technologies and offerings
that redefine businesses and from rising adoption of smart devices, digital lifestyle as
well as expansion of digital connectivity. In Business Services, your Company will
increasingly focus on new and fast growing segments such as Cloud services, Rich Business
Messaging and IoT. To further drive the digital agenda, your Company will look for deeper
integration opportunities with its partners using its platform capabilities to provide a
differentiated telco++ experience and value for partners as well as customers.
During FY25, your Company has raised equity of Rs. 614 Bn, including
FPO of Rs. 180 Bn, Preferential Issue of Rs. 40 Bn to promoters (Aditya Birla Group Rs. 21
Bn and Vodafone Group
~ Rs. 19 Bn), Rs. 25 Bn to vendors (Nokia and Ericsson) and
Rs. 369 Bn to the Government of India. Your Company remains engaged
with lenders for debt fund raising. Your Company is well positioned to effectively compete
in the market with the recent capex investments coupled with the support provided by the
Government, a strong subscriber base of 198.2 Mn (March 31, 2025), 83% 4G population
coverage, competitive spectrum profile, extensive distribution reach and a
well-established brand along with differentiated digital offerings.
SUSTAINABILITY JOURNEY
The Telecom sector provides connectivity to individuals &
communities that fosters empowerment and inclusion. The near ubiquitous reach of the
mobile makes it the most relevant channel for last mile outreach. The mobile phone has
become the fastest window to a world of information, better education, livelihood,
employment, health, inputs on agricultural practices and governance.
At VIL, sustainability is inbuilt in the process and is a part and
parcel of operations. These are clearly enshrined in the Vision and Mission of the VIL.
Vision - To create world class digital experiences to connect and inspire eve
Indian to build a better tomorrow. Mission: Customers - Be the most loved
brand by continuously raising the bar in delivering simple, delightful, experience
and meaningful innovations, through new age technologies. We value the trust our
customers place in us and safeguard the information provided to us. Team -
Be an inspirational, agile and exciting organization that challenges the status quo,
and champions a diverse team that has a winning attitude and thrives on delivering
customer excellence. Shareholders Be the most valued Company through smart
leadership committed to delivering sustainable growth, while adhering to the
highest standards of governance and compliance. Community Be the most
respected Company by leveraging technology and purposeful innovation to catalyze
social prosperity, digital literacy and inclusivity.
Being a telecom company, VIL has been adopting various
solutions/approaches to ensure that its networks are run in an energy efficient manner.
Our prima focus has been on reducing energy cost and minimizing environmental impact
through adoption of renewable energy in the Company's operations. We prioritize
adaptability, agility and foresight to ensure that our business models, operations,
acquisitions and projects are not locked into unsustainable paths. Our sustainability
journey gets complimented with our corporate responsibility agenda driven by the Vodafone
Foundation which is directed towards addressing some of India's critical social and
developmental challenges in both rural and urban communities using the inherent potential
and reach of the mobile technology and platform and reducing the environmental impact with
increasing preference and usage of digital. We are fully committed towards creating value
for all stakeholders from customers to partners, to employees, to communities and to the
larger planet. We achieve this through our passion for customer satisfaction, supporting
our partners as they build capacity, engaging with and valuing our employees in an
inclusive agenda to instill pride in the work we do and develop sustainable business
practices. This is being done with our responsible support towards digital inclusion as a
national goal and in continuing with our practices of community development in areas like
education & skilling, women empowerment and agriculture. We also firmly believe that
sustainable development cannot be achieved with mere focus within our own bounda of
business practices. The Company has forged meaningful and impactful partnerships with its
vendors and partners to address the needs and challenges related to sustainability. We
will continue to be future-ready by staying ahead of the curve and being charged up to
thrive in a sustainable tomorrow by building sustainable businesses and propositions. The
Company has a robust Sustainability Framework of Policies, Technical Standards etc. which
help in the Sustainability journey of the Company.
DISCLOSURE UNDER SEXUAL HARASSMENT OF WOMEN AT WORKPLACE (PREVENTION,
PROHIBITION AND REDRESSAL) ACT, 2013
The Company has in place an Anti-Sexual Harassment Policy in line with
the requirements of the Sexual Harassment of Women at Workplace (Prevention, Prohibition
and Redressal) Act, 2013. The Internal Committee have been set up in business units to
redress complaints received regarding sexual harassment. All employees (permanent,
contractual, tempora, trainees) are covered under this policy. During the Financial Year
2024 - 2025, 6 complaints pertaining to sexual harassment were received and as on March
31, 2025 all 6 have been resolved.
OTHER DISCLOSURES
- There are no material changes and commitments affecting the financial
position of your Company between end of Financial Year and the date of report, other than
those disclosed in the significant developments section of the Board's Report.
- Your Company has not issued any shares with differential voting
rights.
- There was no revision in the financial statements.
- Your Company has not issued any sweat equity shares.
- There was no application made or proceedings pending against the
Company under the Insolvency and Bankruptcy Code, 2016 and there is no instance of
one-time settlement with any Bank or Financial Institution.
- There are no significant and material orders passed by the Regulators
or Courts or Tribunals impacting the going concern status and the Company's
operations, other than the Order passed by the Hon'ble Supreme Court on the AGR
matter in October, 2019, which has been disclosed in the significant developments section
of the Board's report.
CAUTIONARY STATEMENT
Statements in the Directors' Report and the Management Discussion
and Analysis describing your Company's objectives, projections, estimates,
expectations, or predictions may include certain forward-looking statements'
within the meaning of applicable Securities Laws and Regulations. Such forward looking
statements are made on the basis of certain assumptions which we believe are reasonable in
all material respects. Actual results could differ materially from those expressed or
implied assumptions. Some of the important factors that could make a difference to your
Company's operations or financials include factors like availability and prices of
telecom equipment, concentration of supply side, technological shi impacting
consumer behavior, changes in government regulations or policies, tax regimes etc. Your
Company is not obliged to publicly amend, modify, or revise any forward-looking statements
on the basis of any subsequent development, information, or events, or otherwise.
ACKNOWLEDGEMENT
Your Directors place on record their sincere appreciation to the
Department of Telecommunications, Telecom Regulato Authority of India, the Central
Government, the State Governments, all its investors & stakeholders, equipment
suppliers, technology providers and other vendors, bankers, value added service partners,
all the business associates and above all, the subscribers for the co-operation and
support extended to the Company. Your Directors also wish to place on record their deep
appreciation to the employees for their hard work, dedication and commitment.
For and on behalf of the Board |
|
Himanshu Kapania |
Sunil Sood |
Non-Executive Director |
Non-Executive Director |
(DIN : 03387441) |
(DIN : 03132202) |
Place : Mumbai |
|
Date : May 30, 2025 |
|
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