Director's Report
Dear Members,
Your Board of Directors (the "Board") is pleased to present its 87th
Annual Report on the performance of the Bank, together with the audited Balance Sheet,
Profit and Loss Account and the report on business and operations for the year ended 31st
March, 2025.
Performance at a Glance
The aggregate business of the Bank stood at Rs.252768.18 Crore at the end of the
FY2024-25.
The total deposits of the Bank grew by Rs.13793.14 Crore from Rs.134776.32 Crore
as on 31st March, 2024 to Rs.148569.46 Crore as on 31st March, 2025,
a growth of 10.23 percent.
CASA deposits of the Bank at Rs.69843.42 Crore constituted 47.01 percent of
total deposits of the Bank.
Cost of deposits for current FY stood at 4.75 percent.
Net advances of the Bank stood at 104198.72 Crore as on 31st March,
2025.
Yield on advances for the current FY stood at 9.56 percent.
Average Priority Sector advances stood at Rs.46048.17 Crore as on 31st
March, 2025.
The Bank effected cumulative cash recovery, up- gradation of NPAs and recoveries
in technical write-off of Rs.1288.09 Crore during FY 2024-25.
Investment portfolio of the Bank stood at Rs.41212.66 Crore as on 31st
March, 2025.
Insurance Business
The Bank earned a commission income of Rs.106.09 Crore from insurance business by
mobilizing a business of Rs.738.98 Crore in life insurance (including fresh retail life
business of Rs.201.61 Crore, Credit life business of Rs.93.92 Crore and renewal business
of Rs.443.45 Crore) and Rs.253.73 Crore (gross business) in non-life insurance during
financial year 2024-25.
Income Analysis
The Interest income of the Bank stood at Rs.12535.86 Crore in the year 2024-25.
Interest expenses stood at Rs.6742.04 Crore for FY 2024-25. The Net Interest Income stood
at Rs.5793.82 Crore for FY 2024-25.
The Net Income from operations [Interest Spread plus Non-interest Income] stood
at Rs.6930.63 Crore in the FY 2024-25.
The Operating Expenses registered an increase of Rs.248.55 Crore during the
financial year 2024-25 and stood at Rs.4000.84 Crore as compared to Rs.3752.29 Crore in
financial year 2023-24.
The Cost to Income ratio (Operating Expenses to Net Operating Income) stood at
57.73 percent in the financial year 2024-25.
Operating Profit
Operating Profit for the financial year 2024-25 stood at Rs.2929.79 Crore.
Provisions
The Provision for Loan Losses, Standard Assets, Taxation and others aggregated to
Rs.847.33 Crore in the financial year 2024-25.
Net Profit/Loss
The Bank registered a Net Profit of Rs.2082.46 Crore for the financial year 2024-25.
Dividend
In view of the overall performance of the Bank and while retaining capital to support
future growth, the Board at its meeting held on 5th May, 2025, recommended
dividend of 215 per cent for the financial year 2024-25 for approval of the Shareholders
at the 87th Annual General Meeting. If approved, the total outflow on account
of dividend for the financial year 2024-25 will be Rs.236.75 Crores. The record date for
payment of dividend is mentioned in the notice of the 87th AGM of the Bank.
In terms of the Income Tax Act, 1961, the dividend income is taxable in the hands of
the Members. Therefore, the dividend will be paid to the Members after deduction of
applicable taxes, if any.
In terms of Regulation 43A of the SEBI (Listing Obligations and Disclosure
Requirements) Regulations, 2015, the Bank has formulated and adopted a Dividend
Distribution Policy with the objective of appropriately rewarding Shareholders through
dividends while retaining the capital required for meeting regulatory capital
requirements, maintaining adequate buffers and supporting its future growth. The said
Policy has been hosted on the website of the Bank at https://www.jkbank.com/investor
/stockExchangeIntimation/ corporateGovernancepolicies.php.
Branch/ATM Network
During the financial year 2024-25, 15 new branches were established, thereby taking the
number of branches to 1019 (including IARBs) as on 31.03.2025, spread over 18 states and 4
union territories. The area-wise breakup of the branch network (excluding extension
counters/ mobile branches and service branches) on the basis of census 2011 as at the end
of FY 2024-25 is as under:
Area |
Branches (including IARBs) |
Metro |
191 |
Urban |
111 |
Semi-Urban |
165 |
Rural |
552 |
Total |
1019 |
During the financial year FY 2024-25, 3 Easy Banking Units ("EBUs'') were
established taking the total number of EBUs to 97 and 14 ATMs were opened in FY 2024-25
taking the ATM network of the Bank to 1424 as on 31.03.2025. Besides 7 CRMs (Cash Recycler
Machines) were opened in FY 2024-25 taking the total number of CRMs to 156 as on
31.03.2025.
Capital
The capital management framework of the Bank includes a comprehensive internal capital
adequacy assessment process conducted periodically, which determines the adequate level of
capitalization needed to meet the regulatory norms and current and future business needs.
The capital management framework of the Bank is complemented by the risk management
framework, which covers the business and capital plans and stress testing results
integrated with the internal capital adequacy assessment process while assessing its
impact on the capital ratios and adequacy of capital buffers for current and future
periods.
As at March 31, 2025, the Subscribed and Paid-up Capital of the Bank stood at
Rs.110,11,82,463.00 comprising of 110,11,82,463 equity shares, which is same as at March
31, 2024.
Net Worth and Capital Adequacy Ratio (CRAR)
The Net Worth of the Bank stood at Rs.13013.26 Crore on 31st March
2025.
Adjusted Book Value per Share for the financial year 2024-25 stood at Rs.110.75.
CRAR of the Bank stood at 16.29% as on 31.03.2025. Tier-I capital stood at
13.96%.
Board of Directors
Your Bank has Twelve (12) Directors consisting of Managing Director & Chief
Executive Officer, Executive Director and 10 Non-Executive Directors as on 31st
March, 2025.
Independent and Non-Independent
Non-Independent Executive Directors
Mr. Amitava Chatterjee (DIN: 07082989), Non
Independent Executive Director has been serving as the MD & CEO of the Bank since
December 30, 2024, with the approval of the Reserve Bank of India (RBI). Mr. Sudhir Gupta
(DIN: 09614492), Non Independent Executive Director has been serving as the Executive
Director of the Bank since December 14, 2022 with the approval of the Reserve Bank of
India (RBI).
Non-Independent Non-Executive Directors
Dr. Pawan Kotwal, IAS (DIN: 02455728), Mr. Santosh Dattatraya Vaidya, IAS (DIN:
05340193), Dr. Mandeep K Bhandari, IAS (DIN: 07310347), Mr. Sanjiv Dayal (DIN: 10926091),
RBI appointed Additional Director and Mr. Rajesh Kumar Chhibber (DIN: 08190084) are the
NonIndependent Non-Executive Directors of the Bank.
Independent Non-Executive Directors
In terms of the definition of 'Independent Director' as prescribed under Regulation
16(b) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 and
Section 149(6) of the Companies Act, 2013 and based on the declarations/disclosures
received from the Directors, the following Non-Executive Directors are Independent
Directors:-
1. Mr. Umesh Chandra Pandey (DIN: 01185085)
2. Mr. Anil Kumar Goel (DIN: 00672755)
3. Mr. Anand Kumar (DIN: 03041018)
4. Ms. Shahla Ayoub (DIN: 09834993)
5. Mr. Sankarasubramanian Krishnan (DIN: 07261965)
All Independent Directors of the Bank have given their respective declarations stating
that they meet the criteria of independence as laid down under the applicable laws and in
the opinion of the Board, the Independent Directors meet the said criteria.
Appointments/Resignations from the Board of Directors
During the FY 2024-25, there were following changes in the composition of the Board:
Mr. Amitava Chatterjee (DIN: 07082989) was appointed as a Managing Director
& Chief Executive Officer of the Bank w.e.f. December 30, 2024 in place of Mr. Baldev
Prakash (DIN: 09421701) who ceased to be the Managing Director & Chief Executive
Officer of the Bank on December 29, 2024.
Mr. Sanjiv Dayal (DIN: 10926091) was appointed as Additional Director by RBI on
the Board of the Bank w.e.f. January 20, 2025.
Dr. Rajeev Lochan Bishnoi (DIN: 00130335) ceased to be an Independent Director
on the Board of the Bank on January 20, 2025 after completion of his second term.
Mr. Naba Kishore Sahoo (DIN: 07654279) ceased to be an Independent Director on
the Board of the Bank on February 28, 2025 after completion of his second term.
Mr. Sankarasubramanian Krishnan (DIN: 07261965) was appointed as an Independent
Director on the Board of the Bank w.e.f. March 27, 2025.
Board of Directors placed on record their deep appreciation for the valuable services
rendered by the ex-directors during their tenure as Directors of the Bank.
Changes in the Board of Directors after the Closure of Financial Year
There were no changes in the Board of Directors after the closure of Financial Year.
Directors seeking appointment/re-appointment at AGM
Dr. Pawan Kotwal, IAS (DIN: 02455728) and Dr. Mandeep K Bhandari, IAS (DIN: 07310347),
who are retiring by rotation, have offered themselves for re-appointment. The profile and
necessary details of the above mentioned Directors have been included in the Notice of AGM
and Corporate Governance Report.
Appointments/Resignations of the Key Managerial Personnel
During the financial year 2024-25, Mr. Baldev Prakash, (DIN: 09421701) Managing
Director & Chief Executive Officer (Up to December 29, 2024), Mr. Amitava Chatterjee,
(DIN: 07082989) Managing Director & Chief Executive Officer (From December
30, 2024), Mr. Sudhir Gupta, (DIN: 09614492) Executive Director, Mr. Pratik D Punjabi,
Chief Financial Officer (Up to April 05, 2024), Mr. Fayaz Ahmad Ganai, Chief Financial
Officer (From April 16, 2024) and Mr. Mohammad Shafi Mir, Company Secretary were the Key
Managerial Personnel of the Bank.
Mr. Amitava Chatterjee (DIN: 07082989) was appointed as M ana ging Director & Chief
Execu tive Officer of th e Ba nk w.e.f. December 30, 2024 in place of Mr. Baldev Prakash
(DIN: 09421701) who ceased to be the Managing Director & Chief Executive Officer of
the Bank on December 29, 2024 after completion of his term.
Mr. Fayaz Ahmad Ganai was appointed as Chief Financial Officer of the Bank on April 16,
2024 in place of Mr. Pratik D Punjabi, who resigned from the services of the Bank w.e.f.
April 05, 2024 in order to explore professional opportunities outside the Bank.
Changes in the Key Managerial Personnel after the Closure of Financial Year
Mr. Ketan Kumar Joshi was appointed as Chief Financial Officer of the Bank with effect
from July 17, 2025 in place of Mr. Fayaz Ahmad Ganai.
Number of Meetings of the Board
During the year under review, fifteen (15) Board Meetings were held in due compliance
with statutory provisions, on the following dates:
16.04.2024, 04.05.2024, 12.06.2024, 09.07.2024, 27.07.2024, 13.09.2024, 25.10.2024,
19.11.2024, 07.12.2024, 13.12.2024, 25.12.2024, 18.01.2025, 20.01.2025, 25.02.2025,
26.03.2025.
Committees of the Board
The Bank has following Committees of the Board:
1) Management Committee
2) Audit Committee
3) Special Committee of the Board for Monitoring and Follow-up of Cases of Frauds
4) Stakeholders Relationship Committee
5) Information Technology Strategy Committee
6) Corporate Social Responsibility & Environmental, Social and Governance Committee
7) Integrated Risk Management Committee
8) Customer Service Committee
9) Nomination and Remuneration Committee
10) Legal and Impaired Assets Resolution Committee
The compositions, powers, roles, terms of reference, etc. of aforesaid Committees are
given in detail in the statement on Corporate Governance annexed to this report.
Selection and Appointment of Directors
The selection and appointment of Directors of the Bank is carried out in accordance
with the applicable provisions of the Companies Act, 2013 and the rules made thereunder,
the Banking Regulation Act, 1949, the guidelines issued by the Reserve Bank of India
(RBI), the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, and
the Articles of Association of the Bank.
In alignment with the above statutory and regulatory framework, the Bank has adopted a
structured and comprehensive approach towards Board composition. The following policies
and plans have been formulated to ensure an effective, diverse, and future-ready Board:
Succession Plan for the Board of Directors
Policy on Appointment of Directors
Board Diversity Policy
Policy for Training of Directors
These frameworks aim to ensure that the Board comprises individuals with appropriate
balance of skills, experience, and diversity, and that there is a seamless transition and
continuity in the leadership of the Board.
Performance Evaluation of the Board
The Nomination and Remuneration Committee (NRC) has approved a framework / policy for
evaluation of the Board, Committees of the Board and the individual Members of the Board
(including the Chairperson). In conformity with the said policy requirements, following is
the process of evaluation:
The performance evaluation of all the Independent Directors is conducted by the
entire Board excluding the Director being evaluated.
Independent Directors evaluate the performance of Non Independent Directors,
Chairperson of the Board, Whole Time Directors and Board as a whole and submit the report
to the Board alongwith necessary comments and suggestive course of action arising out of
the evaluation.
The performance evaluation of the Committees of the Board is conducted by the
entire Board.
A questionnaire for the evaluation of the Board, its Committees and the individual
Members of the Board (including the Chairperson) designed in accordance with the said
framework and covering various aspects of the performance relating to the following is
forwarded to individual Directors:
Board |
Board Composition & Quality, Board Meetings & Procedures,
Board Development, Board Strategy & Risk Management, Board & Management Relations,
Succession Planning and Stakeholder Value & Responsibility, etc. |
Committees of the Board |
Functions & Duties, Management Relations, Committee Meetings &
Procedures, etc. |
Chairman of the Board |
Managing Relationships, Leadership, Role & Responsibility, etc. |
Whole Time Directors |
Participation at Board / Committee Meetings, Managing Relationships,
Knowledge and Skills, Personal Attributes, Contribution towards growth, Leadership and
Initiative. |
Individual Directors |
Participation in meetings, Managing Relationships, Knowledge &
Skills and Personal Attributes, etc. |
The responses received to the questionnaires on evaluation of the Board, its
Committees, individual Directors including Chairperson are consolidated and discussed by
the Board.
Your Bank has in place a process, wherein, declarations are obtained from the Directors
regarding fulfilment of the 'fit and proper' criteria in accordance with the RBI
guidelines/
Companies Act, 2013. The declarations from the Directors other than Members of the NRC
are placed before the NRC and the declarations of the Members of the NRC are placed before
the Board. Assessment on whether the Directors fulfil the said criteria is made by the NRC
/ Board on an annual basis.
Fiscal Year
The Fiscal Year for the Bank is reckoned as starting from 01st April to 31st
March every year.
Lead Bank Responsibility
J&K Bank is the only Private Sector Bank in the Country assigned with
responsibility of convening State/ UT Level Bankers Committee-SLBC/ UTLBC meetings. Bank
continues to satisfactorily discharge its Lead Bank Responsibility in 12 districts of UT
of J&K, i.e. Srinagar, Ganderbal, Budgam, Baramulla, Bandipora, Kupwara, Anantnag,
Kulgam, Pulwama, Shopian, Poonch and Rajouri. Lead bank responsibility in other 8
districts of the UT, i.e. Jammu, Samba, Kathua, Udhampur, Reasi, Doda, Ramban and Kishtwar
is assigned to State Bank of India.
The Annual Credit Plan 2024-25 for UT of J&K, which was launched on 1st
April, 2024, envisaged a total credit target of Rs.51,839.99 Crore for 16,66,432
beneficiaries. During the FY 2024-25, banks operating in UT of J&K have disbursed
total credit of Rs.69,777.77 Crore in favour of 18,43,976 beneficiaries, registering an
achievement of 135% in financial terms and 111% in physical terms. This includes
disbursement of Rs.36,575.27 Crore in favour of 11,54,988 beneficiaries against the annual
target of Rs.39,765.21 Crore for 13,28,858 beneficiaries under Priority Sector and
Rs.33,202.50 Crore in favour of 6,88,988 beneficiaries against the annual target of
Rs.12,074.77 Crore for 3,37,574 beneficiaries under Non- Priority Sector thereby
registering achievement of 92% and 275% in financial terms respectively.
Bank was assigned annual target of Rs.23,748.13 Crore for 8,14,584 beneficiaries under
Priority and Non-Priority Sectors of economy during FY 2024-25 against which Rs.43,320.46
Crore were disbursed in favour of 13,20,160 beneficiaries registering an achievement of
182% in financial terms and 162% in physical terms.
Convening of meetings of J&K UTLBC and Sub-Committees of J&K UTLBC during FY
2024-25:
Three meetings of J&K UTLBC and six meetings of various Sub-Committees of J&K
UTLBC were held during the financial year 2024-25 with special focus on implementation of
following schemes/ programmes:
Coverage of unbanked centres with banking Touch Points
Prime Ministers Vishwakarma Scheme for socioeconomic development and betterment
of artisans and craftsmen.
SWAMITVA scheme to provide an integrated property validation solution for rural
India.
Pledge financing for agriculture commodities through electronic negotiable
warehouse receipt (e-NWR) to help farmers to seek loans from banks against their NWR.
Financing of Farmers Producer Organizations (FPO) by banks.
Expanding and deepening of digital payment ecosystem for 100% digital onboarding
of saving bank and business accounts.
Convening of District Level/ Block level meetings as per Lead Bank Scheme
Lead Bank ensured that District-level and block level meetings, such as DCC/ DLRC/
BLBC, and other related meetings under Lead Bank Scheme are held as per the schedule in
all the 20 districts of UT of J&K during the FY 2024-25.
The Fora discussed and reviewed wide range of banking sector issues in blocks and
districts including preparation of Annual District Credit Plans using bottom up approach
and review progress thereof on regular intervals.
Implementation of Financial Inclusion Plans (FIPs):
All the phases of Financial Inclusion Plan of GoI/ RBI have been successfully
accomplished in Union Territory of J&K. The identified unbanked centers stand covered
by providing banking service outlets in the form of Bank Branches/ Banking Correspondents
or other Modes of coverage.
As part of strengthening banking presence across all the rural pockets of J&K,
UTLBC J&K is making efforts to saturate all the Gram Panchayats (GPs) by onboarding
Village Level Entrepreneurs (VLEs), Common Service Centers (CSCs) or Self-Help Group (SHG)
members as Business Correspondents (BCs).
1,853 Gram Panchayats have been identified in J&K for providing banking services
through Banking Correspondents of which 932 GPs have been allocated to J&K Bank alone.
J&K Bank has saturated 751 GPs.
Responsibility of setting up of RSETIs in UT of J&K:
In terms of guidelines issued by Ministry of Rural Development, Government of India,
setting up the Rural Self Employment Training Institutes (RSETIs) in all the districts of
UT of J&K was assigned by J&K UTLBC to two banks, viz. J&K Bank and State Bank
of India as per their Lead Bank responsibility. Accordingly, J&K Bank has set up 12
RSETIs in its allocated 12 lead districts (Anantnag, Bandipora, Baramulla, Budgam,
Ganderbal, Kulgam, Kupwara, Poonch, Pulwama, Rajouri, Shopian and Srinagar). Performance
of RSETIs in conducting training programmes and the number of candidates benefited through
credit linkage is being reviewed in Quarterly UTLBC meetings.
Responsibility of setting up of FLCs in UT of J&K:
In terms of RBI guidelines for setting up of Financial Literacy Centres (FLCs) in all
the districts of UT of Jammu and Kashmir, J&K Bank has made 12 FLCs operational in its
12 allocated lead districts viz. Srinagar, Ganderbal, Budgam, Baramulla, Bandipora,
Kupwara, Anantnag, Kulgam, Pulwama, Shopian, Poonch and Rajouri and SBI having made 8 FLCs
operational in its 8 allocated lead districts of UT of J&K, viz. Jammu, Samba, Kathua,
Udhampur, Reasi, Doda, Ramban, Kishtwar. In addition, PNB, JKGB, EDB and J&K State
Cooperative Bank have also established 6, 2, 2 & 1 FLCs respectively, in various
districts of UT of J&K, which as on 31.03.2025 takes the total number of FLCs in UT of
J&K to 31. The performance of FLCs in conducting the Financial Literacy Camps as per
the guidelines from RBI is being reviewed at various forums including quarterly UTLBC
meetings.
100% Saturation Drive for KCC
J&K Bank launched programmes like Kisan Ka Samman and Kisan Adhikar Abhiyan during
FY 2024-25 for saturation of farmers under KCC Scheme. Banks have issued 1.34 Lac fresh
KCCs (Crop and AH&F) during FY 2024-25 bringing the total number of KCCs to 11.34 Lac
with credit sanction of 10,101 Crore.
Performance of Associate /Subsidiary Companies: Associate:
Regional Rural Bank (Sponsored by J&K Bank): J&K Grameen Bank
The J&K Grameen Bank has come into existence on 30th June 2009 with the
issuance of statutory notification by Department of Financial Services, Ministry of
Finance, Government of India with its Head Office at Jammu and has commenced its business
with effect from 01.07.2009. With more than 70% of J&K's population living in rural
areas, it presents a vast yet under-tapped opportunity for the banking sector in J&K.
J&K Grameen Bank has a distinctive competitive advantage with its vast presence in
rural areas. The bank is playing an important role in the economic prosperity of rural
populace of J&K with its credit dispensation to small and marginal farmers,
agricultural labourers, socio-economically weaker section of population for development of
agriculture, trade, commerce, small scale industry and other productive activities in
rural areas. The bank mobilizes resources and deploy the same locally, thus playing a
significant role in developing agriculture and rural economy.
Capital Structure:
The issued and paid up capital of the J&K Grameen Bank as on 31st March
2025 is Rs.589.44 Crores being fully subscribed by the Central Government, State/ UT
Government and Sponsor Bank in the ratio of 50:15:35 respectively and is tabulated below:
Authorised Capital |
Rs.2,000 Crores |
Particulars |
Subscribed and Paid up Share Capital up to FY 2023-24 |
Share Capital paid during FY 2024-25 |
Issued, Subscribed and Paid up Share Capital as on 31.03.2025 |
Share of Government Of India |
294.72 |
0 |
294.72 |
Share of Government of UT of J&K |
88.42 |
0 |
88.42 |
Share of J&K Bank (Sponsor Bank) |
206.30 |
0 |
206.30 |
Tier II Perpetual Bonds:
Out of total cost outlay of Rs.23.34 Crores for implementation of 100% CBS by JKGB, 50%
i.e. Rs.11.67 crore has been shared by J&K Bank (Sponsor Bank).
Date of issue: 04-12-2014
Area of Operation:
The area of operation of the J&K Grameen Bank comprises of 13 districts of the UT
of J&K and UT of Ladakh viz. Baramulla, Bandipora, Kupwara, Ganderbal, Srinagar,
Jammu, Kathua, Rajouri, Poonch, Samba, Kishtwar, Leh and Kargil.
No. of Branches (as on 31st March, 2025) : |
216 |
No. of Employees (as on 31st March, 2025) : |
1204 (includes 8 officials on deputation from J&K Bank - Sponsor
Bank). |
Business Performance of the J&K Grameen Bank as on 31.03.2025
Total Business:
The total business of the bank as on 31st March 2025 stood at Rs.10450.25
Crores against Rs.9364.33 Crores as on 31st March 2024, thereby registering a
growth of 11.60% during the financial year 2024-25.
Deposits:
The deposits of the bank have increased from Rs.5710.15 Crores as on 31st
March 2024 to Rs.6299.36 Crores during the financial year 2024-25, thereby registering a
growth rate of 10.32%.
Advances:
The gross advances of the Bank as on 31st March 2025 stood at Rs.4150.89
Crores as against Rs.3654.18 Crores as on the corresponding date of the previous year
recording a growth of 13.59%.
CD Ratio:
The C.D. Ratio of the bank has increased from 63.99% as on 31st March 2024
to 65.89% as on 31st March, 2025.
Priority Sector Advances:
The Priority Sector Advances outstanding as on 31st March 2025 stood at
Rs.3181.91 Crores against Rs.2845.64 Crores outstanding as on 31st March 2024,
registering a growth of 11.82 % on Y-o-Y basis. JKGB has Priority sector advances to total
advances outstanding percentage at 76.66% as on 31st March, 2025 which is well
above the prescribed target of 75% for RRBs.
NPA Management:
Gross NPAs of the Bank as on 31st March, 2025 stood at 157.70 Crores (3.80%)
against Rs.148.70 Crores (4.07%) as on 31st March, 2024. Accordingly, Net NPAs
as on 31st March, 2025 stood at Rs.50.51 Crores (1.25%) against Rs.45.45 Crores
(1.28%) as on 31st March, 2024.
Business per Employee:
The business per employee as on 31st March 2025 stood at Rs.8.68 Crores
against Rs.7.64 Crores as on corresponding date of the previous year.
Business per Branch:
The business per branch as on 31st March 2025 stood as Rs.48.38 Crores
against Rs.43.35 Crores as on corresponding date of the previous year.
Profitability:
The bank has registered a net loss of Rs.12.75 Crores as on 31st March, 2025
as against a net profit of Rs.3.76 Crores as on 31st March, 2024.
Under Government's 'One State One RRB' policy regarding amalgamation of 26 Regional
Rural Banks (RRBs), J&K Grameen Bank (JKGB) and Ellaquai Dehati Bank (EDB) have also
been amalgamated into one Regional Rural Bank under the name "Jammu and Kashmir
Grameen Bank" from May 1, 2025 under the sponsorship of J&K Bank, vide Gazette
Notification No. CG-DL-E-07042025-262329 dated April 7, 2025, issued by the Department of
Financial Services (DFS), Government of India.
Subsidiary: JKB Financial Services Limited (JKBFSL)
As on March 31, 2025, the Bank has one unlisted wholly owned subsidiary namely, JKB
Financial Services Limited (JKBFSL) which was incorporated on August 27, 2008. JKB
Financial Services Limited was floated with the objective to primarily meet the
para-banking requirements of J&K Bank customers in particular and other customers of
the UT of J&K in general. JKBFSL is a member of the National Stock Exchange (NSE)
& Bombay Stock Exchange (BSE). JKBFSL ensures the people of J&K in general and
J&K Bank clientele in particular have easy access to financial services like
depository, share trading and mutual fund investments through their reliable and
trustworthy brand "The J&K Bank". The establishment of the subsidiary is
part of our ongoing commitment and obligation towards our customers, being the dominant
player in this geography and being the proud owner of the priceless emotional equity of
the local populace. The Bank is committed for making available reliable and cost effective
financial services to the people through its branch network especially in this geography
through a Collaborative Business Model (CBM) with JKBFSL. The CBM is aimed at maximizing
the business value and customer satisfaction.
As a leading broking entity in the Union Territory of J&K & Ladakh, JKBFSL at
present provides a wide range of financial services to its clients which includes:
a) Equity Broking Services: JKBFSL provides broking services in equity
(cash/delivery, intra-day, futures and option). It plans to include BSE FO (Sensex and
Bankex contracts) Commodity Trading and Pro Trading along with debt products to its kitty.
As a part of broking services offered by the company, it facilitates opening of Demat
accounts for its clients. JKBFSL has taken the membership of NSE, BSE, NSDL and CDSL for
providing broking and Demat services.
b) Margin Trading Facility: JKBFSL is providing margintrading facility to its
clients for leveraging their eligible collaterals by funding their requirements on the
cash- delivery segment of equities in NSE. The exposure is provided as per the norms set
by SEBI and exchanges.
c) Gold ETF: JKBFSL is providing the facility to its customers for buying and
selling Gold ETF. This product being an exchange-traded fund can be bought and sold only
on stock exchanges, thus saving investors from the trouble of keeping physical gold. The
transparency in pricing/purity is another advantage. Exchange Traded Funds are open-ended
mutual fund schemes based on the ever-fluctuating cost of gold. Gold ETFs give investors
exposure to the gold market, offering an excellent choice of investment.
d) Initial Public Offer: To complement its broking services, JKBFSL has been
facilitating client participation in IPOs through the ASBA platform of J&K Bank in
offline mode. However, with the rollout of its new and advanced trading application
JKBmTRADE, the company now offers a seamless online IPO application facility. This new
feature enables clients to apply for IPOs directly through the app, with real-time lien
marking of funds, significantly enhancing the convenience and efficiency of the investment
process.
e) Third Party Product Distribution: JKBFSL undertakes distribution of third
party products like mutual funds and ETFs according to its client's requirements. The
company provides such distribution through online channels as well as through the BSE Star
Mutual Fund platform.
f) Launch of mobile application mTrade:
During the FY2024-25, JKBFSL launched a mobile app called JKB mTrade, which offers
comprehensive features, an all-in-one digital platform designed to provide a seamless and
advanced trading experience for both experienced and first-time investors.
Performance highlights of the company during the financial
year 2024-25:
Income:
The company's total income exceeded 1900.00 lakhs during the financial year
2024-25, reflecting a growth of 27% from 1,514.56 lakhs as on 31st March 2024
to Rs.1,918.38 lakhs as on 31st March, 2025.
Income from Margin Trade Funding (MTF) increased to Rs.487.65 lakhs in the
financial year 2024-25, up from Rs.285.24 lakhs in FY 2023-24, registering a year-on-year
(YoY) growth of 71%.
The Company recorded an Assets under Management (AUM) growth of approximately
106% YoY, with mutual fund commissions increasing from Rs.97.72 lakhs in 202324 to
Rs.201.14 lakhs in 2024-25, reflecting 106% YoY growth.
Income from equity broking for the financial year 202425 stood Rs.878.94 lakhs,
compared to Rs.770.37 lakhs in FY 2023-24, representing a YoY growth of 14%. The Company's
total trading volumes increased to Rs.4424.61 Crores as on 31st March, 2025
from Rs.3389.59 Crores as on 31st March 2024, achieving a 31% growth.
Depository income for the financial year 2024-25 recorded Rs.91.13 lakhs, as
against Rs.172.88 lakhs in the previous financial year. The depository income during the
financial year 2024-25 has witnessed a considerable decline of 47% compared to the
previous financial year, primarily on account of regulatory changes introduced by the SEBI
vide circular dated June 28, 2024, mandated the categorization of investors under Basic
Service Demat Account (BSDA) Framework.
Expenditure:
The total expenses for the financial year 2024-25 amounted to Rs.1421.46 lakhs,
compared to Rs.1163.51 lakhs in the previous financial year, representing a year-on- year
(YoY) increase of 22%.
The significant rise in total costs on a YoY basis is primarily attributable to
increased employment costs due to the regularization of employee services and wages paid
to outsourced staff.
Most of the expenses under other administrative categories are variable and
fluctuate in accordance with production levels and other developments.
Profits:
The company registered a profit before tax of Rs.496.88 lakhs during the given
financial year and the net profit earned was Rs.378.65 lakhs during the same period.
Advertising and Publicity
During the FY 2024-25, we have further strengthened the bond of trust with all our
stakeholders by leveraging all the means and channels available for uninterrupted and
effective communication throughout the financial year. The Bank's products, services and
facilities were successfully advertised and publicized through a series of multi-media
mass campaigns across the operational geographies of the Bank. Also, the advertising
campaigns initiated by the Bank to increase its overall business, while meeting the set
targets, were duly publicized with proper follow-up communications.
Further, the functioning and accomplishments of the Bank were effectively communicated
to relevant target audiences including major stake-holders, customers, shareowners and
general public through customized and efficiently packaged messages/hand-outs using mass
media within J&K and Ladakh, besides rest of the country to enhance our credibility
and brand image.
Leveraging the power of internet in reaching out to a wider audience, we successfully
increased our presence manifold in the social-media universe by strengthening and
streamlining our online presence through highly popular mediums of social connectivity
tools especially Facebook, Twitter, Instagram, YouTube and LinkedIn.
Brand Building
Brand perception forms the fulcrum of any communication plan, which is devised to
complement the Bank's business strategy. Therefore, in line with the Bank's vision to
scale up its business and expand presence in rest of the country while deepening its
foot-prints in Jammu & Kashmir and Ladakh (JKL), we aligned the Brand Building
campaigns accordingly to better leverage Bank's success in financial and institutional
terms. With an established identity and image in the JKL market, our focus remained to
enhance Bank's brand equity and boost its brand appeal in aesthetically vibrant terms to
complement its financial standing. While as in rest of the country, we successfully
increased our brand exposure activities during the FY 2024-25 both on and off-line thereby
enhancing Bank's brand awareness, deepening its brand perception and increasing its brand
value.
During the FY 2024-25, the Bank undertook various promotional activities to position
its brand further favourably among the people, complementing ever-strengthening
significance of our institution on financial landscape of JKL and beyond. While Brand
J&K Bank continues to hold the sway among the people, Bank has ensured to put an
effective and efficient communication strategy in place to reinforce the brand recall.
During the FY, the Bank successfully ran a highly charged brand-deepening series -
'Yadoon Ki Jama Poonji - A heartfelt journey through the memories as markers of our
making." In this campaign, the Bank celebrated its 86-year legacy of love and
unwavering bond with its valued customers and dedicated employees through an audio-visual
tell-tale series on social media by presenting a treasure trove of memories as recounted
by customers/employees highlighting the deep foundations of their trust and commitment
with the Bank.
While the thrust for using digital channels to communicate to the people has been
mandated in the face of ever changing technological landscape with Bank enhancing its
digital footprints by leveraging its presence on social media platforms, it has increased
usage of traditional advertisement genres like outdoor advertising (OOH) through
hoardings, bus branding, airport trolley branding and barricades to garner better mileage
in terms of brand visibility and reach. A well- drilled brand visibility enhancing
activity was carried out by displaying Bank's products and schemes at ATMs/CRMs &
Branches while making sure Glow Signboards-an important tool of brand identity-are
properly maintained. Hoardings were placed in twin cities of Jammu and Srinagar, major
railway stations, national highways and other key locations across all major towns and
areas of JKL and rest of the country.
Moreover, people-centric, cyber security and environment- friendly initiatives during
FY2024-25 were properly highlighted by using a blend of diverse media mix to enhance
public awareness, strengthen the trust and bond between Bank and its stakeholders,
thereby, enabling a continuity in the positive perception about the Bank.
While doing all this, the key components of brand identity like logo, its colors, font,
and other aspects were properly utilized and placed to deepen the brand perception and
loyalty among the stakeholders.
Awards & Certifications received by the Bank during FY 2024-25
Throughout its illustrious history of more than eight and half decades, J&K Bank
has been decorated with awards and accolades at prestigious platforms nationally as well
as internationally. Over the years, the Bank has enriched its legacy by collecting
numerous honours in various categories.
During the FY 2024-25, the Bank outperformed its competitors to win following major
awards and grab the headlines in following categories:
1. Honoured with the 'Best Innovation in Digital Lending' award at the 1st
Indian PSU Achievers' Awards 2025.
2. Honoured by Union Minister of Defence, shri. Rajnath Singh for generous financial
contribution under its Corporate Social Responsibility (CSR) towards the education of
children of ex-servicemen and war widows.
3. Honoured as the winner in the category of Best Bank for Creating Awareness among
MSMEs (Private Sector) awards at the MSME Banking Excellence Awards-2024.
Also secured the position of Runner-Up in Best MSME Bank (Private Sector).
4. Won the coveted 'Best Digital Sales, Payments and Engagements' award in the 'Medium
Size Banks Category' at the 20th IBA Annual Banking Technology Conference and
Citations - 2024.
5. Bank's Football Club won the prestigious 18th Christmas Gold Cup 2024-25.
6. Won the SKOCH Gold Award for 'Corporate Governance' at the summit themed 'New
Dimensions of Inclusive Growth'.
7. Honoured with "Best Performance on Profitability" award in the category of
Private Sector Bank (Mid-Size) at the 2nd ICC Emerging Asia Banking Conclave
& Awards 2024.
8. Received 'Outstanding Performance Award' for agriculture financing at the 15th
Agriculture Leadership Conclave and the 'Award of Excellence' for enrolling the maximum
number of APY beneficiaries under the 'Mission Upgrade' campaign of the Pension Fund
Regulatory & Development Authority (PFRDA) for the financial year 2024.
9. Won the prestigious Platinum Award at Infosys Finacle Innovation Awards - 2024 in
the process innovation category for Bank's transformation in Business Correspondent
(BC)/Khidmat Centre Channel.
Corporate Social Responsibility (CSR)
As a responsible corporate entity, J&K Bank remains committed to aligning its
strategic objectives with the broader needs of society, thereby fostering an inclusive,
sustainable, and equitable environment. This commitment forms the cornerstone of the
Bank's Corporate Social Responsibility (CSR) policy and is embedded in its core philosophy
of contributing meaningfully to the communities it serves.
Guided by the founding principles of its CSR policy, the Bank consistently undertakes
and promotes initiatives aimed at uplifting underprivileged and marginalized sections of
society. These efforts also extend to supporting community- driven actions that contribute
to a more compassionate, resilient, and sustainable world. In pursuit of this vision, the
Bank continued its 'social investment' efforts during FY 202425 by implementing diverse
CSR projects addressing social welfare, healthcare, education, livelihood enhancement,
environmental sustainability, disaster relief etc. These initiatives have not only helped
to mitigate the challenges faced by various communities but have also strengthened the
Bank's emotional equity, brand affinity and public goodwill.
Throughout the financial year, the Bank remained steadfast in its mission of
"Serving to Empower" by fostering value creation across the Union Territories of
Jammu & Kashmir and Ladakh. While many of the CSR interventions directly impacted
large segments of the population, several eco-centric projects have played a pivotal role
in promoting renewable energy adoption and reducing the overall carbon footprint.
Statutory disclosures related to the activities of the CSR&ESG Committee of the
Board, including a comprehensive report on CSR implementation are enclosed as part of this
report as Annexure 1. The key areas of intervention and the activities undertaken under
CSR by the Bank during the FY 2024-25 are detailed in Corporate Functions Report.
Corporate Governance
The Bank has established a tradition of exemplary practices in corporate governance. It
encompasses not only regulatory and legal requirements, but also several voluntary
practices, aimed at high level business ethics, effective supervision and enhancement of
stakeholder volume. Several matters have been voluntarily included in the statement on
corporate governance annexed to this report, besides certificate from the Secretarial
Auditors regarding compliance of conditions of Corporate Governance as stipulated by the
SEBI (Listing Obligations & Disclosure Requirement) Regulations, 2015.
Management Discussion and Analysis
The Management Discussion and Analysis Report for the year is presented in a separate
section forming part of this report.
Whistle Blower Policy & Vigil Mechanism
The Bank has a Whistle Blower mechanism in place which enhances transparency in the
organization by encouraging the employees/ Directors/ other specified stakeholders to
report any wrongdoing, which comes to their knowledge in the day-to-day performance of
their duties or interaction with other fellow-colleagues/ Bank staff without fear of
retaliation, victimization and unfair-treatment. The Bank has formulated the "Whistle
Blower Policy" to guarantee them protection from any adverse departmental
proceedings.
The Policy is compliant to regulatory requirements under Section 177 (9) of the
Companies Act 2013, and SEBI Listing Regulations. The policy document is available on the
Bank's official website under link:
https://www.jkbank.com/investor/stockExchangeIntimation/ corporateGovernancepolicies.php
Further, the mechanism adopted by the Bank encourages the Whistle Blower to report
genuine concerns or grievances and also provides for direct access to Chairman of the
Audit Committee of the Board, in exceptional cases.
The grievance under Whistle Blower mechanism can be lodged on the Bank's official
website under link: https://www. jkbank.com/others/common/wbGrievences.php
It is hereby affirmed that the Bank has not denied any of its personnel access to the
Chairman of the Audit Committee of the Board and that the policy contains adequate
provisions for protecting whistle blowers from unfair termination and other unfair
prejudicial employment practices.
In the FY 2024-25, Twelve (12) complaints received under Whistle Blower Mechanism were
placed before the Audit Committee of Board.
Protected Disclosure Scheme:
The Bank in line with the RBI prescribed framework, has devised a Policy Document on
the "Protected Disclosure Scheme." The complaints under the Scheme cover the
areas such as corruption, misuse of office, criminal offences, suspected/ actual fraud,
failure to comply with existing rules and regulations such as Reserve Bank of India Act,
1934,
Banking Regulation Act 1949, etc. and acts resulting in financial loss/ operational
risk, loss of reputation, etc. detrimental to depositors' interest/ public interest.
Reserve Bank of India (RBI) will be the Nodal Agency to receive complaints under the
Scheme.
The complaint under the Scheme should be sent in a closed/ secured envelope addressed
to The Chief General Manager, Reserve Bank of India, Department of Banking Supervision,
Fraud Monitoring Cell, Third Floor, World Trade Centre, Centre 1, Cuffe Parade, Mumbai
400005. The envelope should be superscripted "Complaint under Protected Disclosures
Scheme for Banks". Complaints can also be made to RBI through e-mail:
dbspd@rbi.org.in by giving full details as specified above.
The policy document is available on the intranet page of the Bank as well as on the
Bank's official website under link:
https://www.jkbank.com/pdfs/policy/latest/Policy_protected. pdf
It is hereby affirmed that no unfair treatment will be meted out to a Complainant by
virtue of his/her having reported a Disclosure under this Policy. The Bank, as a policy,
condemns any kind of discrimination, harassment, victimization or any other unfair
employment practice being adopted against Complainant(s). Complete protection will,
therefore, be given to Complainant(s) against any unfair practice like retaliation, threat
or intimidation of termination/suspension of service, disciplinary action, transfer,
demotion, refusal of promotion, including any direct or indirect use of authority to
obstruct the Complainant's right to continue to perform his/ her duties/functions
including making further Disclosure under the policy. In FY 2024-25, the Bank has not
received any complaint under the "Protected Disclosure Scheme".
Risk Management
Risk is an integral part of banking business. Bank has exerted focused efforts in
building a robust, and sustainable risk governance framework and to create risk awareness
culture across all tiers of the organisation's hierarchy and is continuing to do so. Risk
Management underscores the fact that the survival of an organisation depends heavily on
its capabilities to be proactive and prepare for the change rather than just be reactive
for the change. The objective of risk management is not to prohibit or prevent risk taking
activity, but to ensure that the risks are consciously taken with full knowledge, purpose
and clear understanding so that it can be measured and mitigated.
Bank has a well-defined and comprehensive risk management framework in place to
strengthen its capacity to recognise and address risks. This framework is clearly based on
systematic identification and understanding of different risks, disciplined risk
assessment, measurement procedures, mitigation and continuous monitoring. Risk Management
is an integral part of the Bank's organizational structure and plays vital part in
formulation of business strategy. It allows greater control in achieving an appropriate
balance between acceptable risks and expected returns, while at the same time maintaining
the sound financial position. The Bank's Risk Management framework focuses on the
management of key areas of Risk such as Credit Risk, Market Risk, Operational Risk,
Liquidity Risk and Pillar II Risks; quantification and mitigation thereof.
The Bank has also put in place a Risk Appetite Framework (RAF) that articulates the
risk appetite and drills down the same into a limit framework for various risk categories.
Risk appetite defines the levels and types of risk that are acceptable, within risk
capacity, in order to achieve strategic objectives and business plans. The risk appetite
framework, which is approved by the Board, bolsters effective risk management by promoting
sound risk-taking through a structured approach, within agreed boundaries. The Risk
Appetite applies to Bank at an enterprise level, branches, offices and other departments.
With the objective of aptly integrating risk appetite into business functions, Bank aims
to maintain an effective risk management process which sets out key elements for risk
appetite framework which is not limited to credit, market, liquidity and operational
risks, but incorporates all major risks faced by the Bank. This includes reputational,
concentration and strategic risks, as well as risks that do not appear to be significant
in isolation, but when combined with other risks could lead to material losses.
The key components of the Bank's Risk Management architecture rely on the risk
governance structure, comprehensive processes and internal control mechanism based on
approved policies and guidelines. The Bank's risk management processes are guided by way
of policies adopted appropriately for various risk categories, independent risk oversight
and periodic monitoring by Board of Directors, Committee of the Board of Directors
(Integrated Risk Management Committee of Board) and Senior Management Committees-Credit
Risk Management Committee, Market Risk Management Committee, Operational Risk Management
Committee and Asset Liability Committee (ALCO). The policies approved from time to time by
Board of Directors, Committee of Board (IRMC) form the basis for governing framework for
each type of risk. The risk management policies and procedures established are updated on
continuous basis in compliance with RBI guidelines and benchmarked to the best practices.
The Board sets the overall risk appetite and philosophy for the Bank and has an oversight
of all the risks assumed by the Bank.
Bank has an independent Risk Management Vertical headed by the Chief Risk Officer, who
reports to IRMC of Board and monitors the development and implementation of methodologies
for risk identification, assessment, measurement, monitoring and mitigation for all risks.
The Board of Directors with its Committee-Integrated Risk Management Committee (IRMC)
reviews risk management policies of the Bank pertaining to Credit, Operational, Liquidity,
Market and Pillar II Risks that includes strategic risk and reputational risk, Internal
Capital Adequacy Assessment Process (ICAAP) and stress testing.
The Management Level Committees-Credit Risk Management Committee (CRMC), Operational
Risk Management Committee (ORMC) and Market Risk Management Committee (MRMC) for Credit
Risk, Operational Risk and Market Risk operate within the broad risk management framework
of the Bank to assess and minimize these risks. Information security and business
continuity plan also forms part of risk management function in the Bank. Treasury
activities are separately monitored by mid office which reports to Risk Management
Vertical. The Bank has Stress Testing Policy to measure impact of adverse stress scenarios
on the adequacy of capital. The stress scenarios are idiosyncratic, generic and a
combination of both.
Business Responsibility and Sustainability Report (BRSR)
In terms of Regulation 34(2)(f) of the SEBI (Listing Obligations and Disclosure
Requirements) Regulations, 2015, top 1000 Listed Entities based on their market
capitalization as on 31st March every year are required to submit their
Business Responsibility and Sustainability Report (BRSR) on the environmental, social and
governance disclosures as a part of the Annual Report. The Bank's BRSR is annexed as Annexure-6
to this report.
Information under the Sexual Harassment of Women at Workplace (Prevention, Prohibition
and Redressal) Act, 2013
The Bank does not engage in any form of child labour / forced labour / involuntary
labour and does not adopt any discriminatory employment practices. The Bank has duly
constituted an Internal Complaints Committee under the Sexual Harassment of Women at
Workplace (Prevention and Redressal) Act, 2013 and the rules made thereunder dealing with
complaints of harassment or discrimination.
The Committee functions in line with the relevant Act passed by the Parliament in 2013.
The Committee ensures that all complaints are resolved within defined timelines. During
the year, two complaints were lodged before the Internal Complaints Committee.
Accordingly, due inquiry proceedings were conducted in the cases, as stipulated in the Act
and adequate opportunity was provided to both complainants and respondents to
present/defend their case. Both the complaints were disposed of within the requisite time
frame of 90 days.
Employee accidental deaths
During the Financial Year 2024-25, one accidental death has occurred on 28th
May, 2024 (Late Prem. Lal - Banking Attendant, Code No: 21059). The employee was covered
for an amount of Rs. 20.00 lacs, which has been settled by the Insurer (Bajaj Accidental
Insurance).
Loans, Guarantees & Investment in Securities Pursuant to Section 186(11) of the
Act, the provisions of Section 186 of the Act, except sub-section (1), do not apply to a
loan made, guarantee given, or security provided by a banking company in the ordinary
course of its business. The particulars of investments made by the Bank are disclosed in
schedule 8 of the financial statements as per the applicable provisions of the Banking
Regulation Act, 1949.
Contracts or Arrangements with Related Parties
Considering the nature of the Industry in which the Bank operates, transactions with
related parties of the Bank are in the ordinary course of business and are also at arm's
length basis. There was no materially significant related party transaction entered by the
Bank with Promoters, Directors, Key Managerial Personnel or other persons which may have a
potential conflict with the interests of the Bank. The policy on Related Party
Transactions and dealing with related parties as approved by the Audit Committee and the
Board of Directors is uploaded on the website of the Bank and the link for the same is
below: https://www.jkbank.com/investor/ stock Exchange Intimation/ corporate
Governancepolicies.php Statement of related party transactions under sub section (1) of
Section 188 of the Companies Act, 2013 is annexed as Annexure 5 to this report.
Information under Insolvency and Bankruptcy Code, 2016
The Bank as on 31st March, 2025 has cases under the IBC resolution, the
details whereof along with existing status is tabulated as under:
|
|
|
(Amt. in Rs Crs) |
S. No. |
No. of Accounts |
Stage of Process |
NPA / NPI Outstanding |
Recoveries during the year, if any |
1 |
26 |
Resolution Process (Pending with NCLT) |
1539.57 |
14.39 |
2 |
22 |
Liquidation Process |
1914.06 |
18.82 |
3 |
1 |
Resolution approved/ implemented during the year. |
126.22 |
77.37 |
Frauds reported by the Bank
The Bank during the financial year 2024-25 has detected/ reported 35 cases of frauds to
the Reserve Bank of India involving an amount of 198.15 Crores.
Out of the above 35 frauds, 1 fraud case involving an amount of Rs.27.60 Crore was
deactivated from fraud portfolio on
01.08.2024 (originally declared as fraud in year 2021) in compliance to court order
dated 27.05.2024 passed by Hon'ble High Court of Punjab and Haryana at Chandigarh. RBI
while acknowledging the deactivation vide its mail date
16.08.2024 advised the Bank to ensure compliance to the judgement dated March 27, 2023
of the Hon'ble Supreme Court, judgement dated May 27, 2024 of the Hon'ble Court of Punjab
& Haryana and of Para 2.1.1 of the Master Directions on Fraud Risk Management in
commercial banks dated July 15, 2024, while re-examining the account from angle of fraud.
The Bank following principles of natural justice, particularly the rule of audi alteram
partem, issued Show-Cause notices to the borrowers' and after re-examining their replies
in light of the already conducted internal investigation and Forensic Audit Report, the
account was again re-classified as fraud in FY 2024-25.
Also in FY 2024-25, the fraud amounts in three fraud cases pertaining to FY 2023-24
were revised by an amount of Rs.59.56 Lacs, Rs.51.48 Lacs and in one case fraud amount was
reduced by Rs.30.76 lacs. The fraud amounts in these cases were thus respectively revised
to Rs.170.94 Lacs, Rs.199.11 Lacs & Rs.95.58 Lacs.
Frauds reported by Auditors
During the year under review, one fraud was reported by the statutory auditors under
Section 143 (12) of the Companies Act, 2013 to the Ministry of Corporate Affairs, Govt. of
India.
Consolidated Financial Statements
Pursuant to Section 129 of the Companies Act, 2013, the Bank has prepared Consolidated
Financial Statements of the Bank, its Subsidiary (JKB Financial Services Ltd.) and also
its Associate (J&K Grameen Bank) which shall be laid before Shareholders at the 87th
Annual General Meeting of the Bank along with Bank's Financial Statements under
sub-section (2) of Section 129 i.e. Standalone Financial Statements of the Bank. Further,
pursuant to the provisions of Accounting Standard (AS) 21 - Consolidated Financial
Statements notified under Section 133 of the Companies Act 2013, read with Rule 7 of the
Companies (Accounts) Rules 2014 issued by the Ministry of Corporate Affairs, the
Consolidated Financial
Statements of the Bank along with its Subsidiary/Associate for the year ended March 31,
2025 form part of this Annual Report. The statement in form AOC-1 pursuant to first
proviso to sub-section (3) of Section 129 read with Rule 5 of Companies (Accounts) Rules
2014 is annexed as Annexure-4 to this report.
Statutory Auditors
The Statutory Central and Branch auditors of the Bank are appointed by the Comptroller
& Auditor General of India (C&AG) pursuant to Section 139 (5) of the Companies
Act, 2013. The Bank had three (3) Statutory Central Auditors appointed by the C&AG of
India for the year under report as given below:
1. M/s Gupta Gupta & Associates LLP, Chartered Accountants
2. M/s JCR & Co. LLP, Chartered Accountants
3. M/s Lunawat & Co., Chartered Accountants (Only for Q1 FY 2024-25)
4. M/s Dhar Tiku & Co., Chartered Accountants (From Q2- Q4 FY 2024-25)
Statutory Central Auditor's Report
For the FY 2024-25, there are no qualifications, reservation or adverse remarks made by
the Statutory Central Auditors in the audit report.
Fees paid to Statutory Auditors
The details of total fees (excluding taxes), for all services, paid by the Bank on a
consolidated basis to the Statutory Central Auditors are tabulated below:
|
|
|
|
|
(Amount in Rs.) |
S. No. Particular |
M/s Gupta Gupta & Associates |
M/s JCR & Co LLP |
M/s Lunawat & Co |
M/s Dhar Tiku & Co. |
Total |
1 Fee payment by Bank to Central Statutory Auditors |
96,95,436 |
96,29,436 |
20,94,957 |
76,55,479 |
2,90,75,308 |
2 Certification /Other fee |
1,61,791 |
3,37,791 |
90,000 |
83,791 |
6,73,373 |
Comments of C & AG
As on date of this report, the Bank has not received the comments under Section 143 (6)
of the Companies Act, 2013 from the Comptroller and Auditor General of India on the
accounts of the Bank for the year ended 31st March, 2025 and the same alongwith
Bank's reply to the comments shall be read out at the 87th Annual General
Meeting.
Secretarial Auditors & Secretarial Audit Report
Pursuant to Section 204 of the Companies Act 2013, your Bank has appointed CS Dhaman
Kumar Pandoh, Proprietor of M/s D K Pandoh & Associates, Company Secretaries as its
Secretarial Auditor to conduct the Secretarial Audit of the Bank for the FY 2024-25. The
Bank provided all assistance and facilities to the Secretarial Auditor for conducting the
audit. The report of Secretarial Auditor for the FY 2024-25 is annexed to this report as Annexure
3. The Bank's replies to the comments of Secretarial Auditor are furnished as under:
S. Observations of the Secretarial Auditor No. |
Response of the Bank |
01 As required under the RBI circular No.DOR.
GOV.REC.8/29.67.001/2021-22 dated April 26, |
Statement of fact. |
2021 on Corporate Governance in Banks, the Bank did not have a
part-time Non-Executive Chairman. However, the meetings of the Board were chaired by
Non-Executive Independent Director in compliance to the Circular. |
Though, the Board meetings are chaired by the Independent Director as
required under the said RBI circular. Nevertheless, the Bank is in the process of
appointing the PartTime Chairman. |
02 During the Financial Year 2024-25, the Reserve Bank of India has
imposed the penalties as per the details mentioned hereunder: |
Statement of |
? Penalty of 1,50,900.00 on Currency Chests. |
fact. |
? Penalty of Rs.6,60,000.00 on ATM Cash Outs. Out of which an amount
of Rs.2,20,000.00 have been waived-off and reversed by RBI. |
|
? Penalty of Rs.3,31,80,000.00 due to the following reasons: |
|
i. To comply with RBI directions on Basic Savings Bank Deposit (BSBD)
Accounts; |
|
ii. To Identify Beneficial Owners for Accounts of Legal Persons who
are not natural persons; |
|
iii. To close small accounts, that were allowed to remain operational
even after 24 months from the date of opening of those accounts; and |
|
iv. For sanctioning a Working Capital Demand Loan against amount
receivable from the Government by way of subsidies. |
|
03 An Administrative warning letter was issued by SEBI vide letter
dated 14.01.2025 on delayed submission of RBI approval regarding appointment of
MD&CEO. In terms of the records placed before the Board in its meeting held on
18.01.2025, the Bank had intimated the stock exchanges within the stipulated time period.
Accordingly, the Board directed to approach the SEBI for revocation of the Administrative
warning relating to non-compliance with the provisions of SEBI (LODR) Regulations, 2015. |
Statement of fact. |
04 As on date of the Report, the Bank has yet to fill a vacancy of an
Independent Director arised due to completion of term of Mr. Naba Kishore Sahoo, who
completed his second term as an Independent Director on the Board of the Bank on
28.02.2025. |
The Bank is in the process of filing up the vacancy of the Independent
Director in order to achieve the compliance to the applicable Regulations. |
Further, the Audit Committee and the Board of Directors of the Bank at their respective
meetings held on July 25, 2025 have recommended the appointment of M/s D K Pandoh &
Associates, Practicing Company Secretaries (ICSI Firm
Registration No. S2016JK420900), as Secretarial Auditors of the Bank at an overall
audit fees of Rs. 90,000 (Rupees Ninety Thousands) per annum in addition to out of pocket
expenses, outlays and taxes as applicable, to conduct secretarial audit of the Bank for a
period of 5 (Five) years i.e. from FY 2025-26 till (and including) FY 2029-30.
The resolution in this regard is being proposed at ensuing AGM for approval of the
Members.
Compliance with Secretarial Standards
The Bank is in compliance with all applicable Secretarial Standards as notified from
time to time.
Change in the nature of business
During the year under review, there has been no change in the nature of business of the
Bank.
Plan and Status of Ind AS implementation
The RBI had issued a circular in February 2016 requiring banks to implement Indian
Accounting Standards ("Ind AS") and prepare standalone and consolidated Ind AS
financial statements with effect from 1 April, 2018. Banks were also required to report
the comparative financial statements for fiscal 2018, to be published along with the
financial statements for the year beginning 1 April, 2018. However, the RBI in its press
release issued on 5 April, 2018 deferred the applicability of Ind AS by one year (i.e., 1
April, 2019) for scheduled commercial banks. Further, RBI in a circular issued on 22
March, 2019 has deferred the implementation of Ind AS till further notice.
The Bank had undertaken a preliminary diagnostic analysis of the GAAP differences
between Indian GAAP vis-a-vis Ind AS. The Bank has also identified and evaluated data
gaps, processes and system changes required to implement Ind AS. The Bank is in the
process of implementing necessary changes in its IT systems wherever required and other
processes in a phased manner. The Bank is also submitting proforma Ind AS financial
statements to RBI on a half-yearly basis.
Also, in line with the RBI guidelines on Ind AS implementation, the Bank has formed a
Ind AS Project Steering Committee comprising of members from the concerned functional
areas, headed by the Executive Director. The Steering Committee reviews the proforma Ind
AS financial statements. Accounting impact on the application of Ind AS shall be
recognised as and when it becomes statutorily applicable to banks and in the manner so
prescribed.
Material changes and commitments affecting financial position of the Bank
There are no material changes and commitments, affecting the financial position of the
Bank which has occurred between the end of the financial year of the Bank i.e. March 31,
2025 and the date of the Directors' Report i.e. August 02, 2025.
Ratings of various debt instruments
The Credit Rating and change/revision in the Credit Ratings for various debt
instruments issued by the Bank from time to time are provided in the Corporate Governance
Report forming part of the Annual Report.
Employee Remuneration
The statement containing particulars of employees as required under Section 197(12) of
the Companies Act, 2013 read with Rule 5 (2) of the Companies (Appointment and
Remuneration of Managerial Personnel) Rules, 2014 is given in "Annexure 2" forming
part of this report.
Statutory Disclosures
1. The disclosures to be made under sub- section (3) (m) of Section 134 of the
Companies Act, 2013 read with rule (8) (3) of the Companies (Accounts) Rules, 2014 by your
Bank are explained as under:
A. Conservation of energy
The Bank is committed to environmental sustainability and achieving a low-carbon
footprint through various energy conservation initiatives integrated within our technology
strategy. Our technological advancements are designed not only to enhance operational
efficiency and customer service but also to contribute meaningfully to our broader ESG
goals.
The extensive digitalization of our processes, as detailed in the Technology Absorption
section, forms the cornerstone of our energy conservation efforts. Initiatives such as our
end-to-end digital loan origination journeys, the bank-wide e-Office solution, and online
account opening solution substantially reduced paper consumption, the need for physical
document transport, and energy use associated with printing. Furthermore, by empowering
customers with comprehensive digital channels like mPay Delight+ and internet banking, we
reduce the frequency of branch visits, leading to a lower carbon footprint for both the
Bank and its customers. The deployment of Interactive Signage Kiosks as an alternative to
paper notices further supports this goal by using low-power LED displays.
In our infrastructure, we prioritize energy efficiency. The Bank's Data Center is
located in a highly energy-efficient facility in Noida, and our Disaster Recovery Center
is housed in Asia's largest Rated 4 Hyper-scale Datacenter, which is USGBC LEED Platinum
Certified.
We are strategically investing in cloud computing and virtual servers, which optimize
energy consumption compared to traditional on-premise hardware. Across all our offices and
banking outlets, we consistently procure Energy Star compliant computing and communication
hardware to significantly reduce power consumption. These concerted efforts in adopting
green IT practices demonstrate our dedication to promoting sustainability across all our
operations.
B. Technology Absorption
At J&K Bank, our strategic focus remains firmly on harnessing the power of
technology to deliver a superior, secure, and seamless banking experience. In our
continuous pursuit of digital excellence and customer centric innovation, we have launched
several key initiatives during the financial year.
These advancements not only place our services at the forefront of the industry but
also enhance operational efficiency, strengthen our risk management framework, and
contribute to our sustainability goals.
Our key achievements in technology absorption are categorized as follows:
(i) Enhancing Digital Customer Experience
We have significantly upgraded our digital platforms
to provide an enriched and convenient "Bank-in-a-
Pocket" experience for our customers.
Revamp of Digital Platforms: To enhance our digital presence, we launched a
redesigned corporate website (jkbank.com) with a user- friendly interface, Search Engine
Optimization (SEO), social media integration, and geocoordinate feature for branch
locators. We also implemented a new Digital Insurance platform, allowing customers to
browse, compare, and purchase insurance products from our partners through an assisted
journey at branches, with future integration planned for our mobile and internet banking
channels.
Major Enhancements in mPay Delight+: Our flagship mobile application, mPay
Delight+, saw numerous upgrades. Key new features include a native UPI 'Scan & Pay'
function accessible even from the pre-login screen, a comprehensive credit card management
module, cardless cash withdrawals at ATMs, online submission of Form 15G/15H and download
of TDS/Interest certificates, and the ability to subscribe to social security schemes. A
simplified 'mPay Lite' version was also introduced for elderly and nontech-savvy users.
Expansion of Digital Payment Channels:
We rolled out a new, scalable cloud-hosted UPI platform, significantly reducing
transaction failures and enabling advanced features like Aadhaar OTP-based registration
and UPI Lite. On an average the platform processes over 15 crore UPI transactions per
month valued at over Rs.8k crores. We also introduced UPI-QR SoundBox for instant audio
payment alerts to merchants and enabled dynamic UPI QR payments on our POS terminals.
(ii) Driving Process Automation and Efficiency
Automating and re-engineering internal processes has been a core focus, leading to
improved turnaround times (TAT) and operational efficiency.
Digital Loan Origination Journeys: We have transformed our retail lending
capabilities by rolling out end-to-end automated online journeys for key products,
including Housing Loans, TwoWheeler Loans, Car Loans, and Credit Card Onboarding. These
journeys automate credit decisioning, improve processing TAT, and offer unparalleled
convenience to customers.
Introduced Online Journey for Kissan Credit Card (KCC) Renewals: We have
completely transformed the renewal process for KCC Loans by introducing a paperless,
Do-It-Yourself (DIY) journey. Customers can submit their renewal consent either through a
dedicated web portal or simply by sending an SMS from their registered mobile number, with
requests processed within 30 Minutes.
Enterprise-Wide Automation: A state-of-the- art Enterprise Reconciliation
Solution was implemented to automate the reconciliation lifecycle for all digital
channels, minimizing manual intervention and ensuring greater accuracy. To strengthen
governance, a Self-Audit Continuous Control Monitoring Solution (CCM) was introduced to
identify and address operational deficiencies in real-time. Furthermore, the bank-wide
rollout of the eOffice application suite has automated file and correspondence management,
with significant percentage of notes achieving same-day decisioning.
Vehicle Hypothecation Management: A
new portal integrated with the RTO/Vahan system allows branch staff to manage vehicle
hypothecation (addition, cancellation, and extension) in real-time, starting with the
cancel- hypothecation service in Jammu, Kashmir, and Delhi.
(iii) Strengthening Core Infrastructure and Fostering Innovation
Our commitment to innovation is reflected in the modernization of our core technology
and our collaborative approach to building a robust financial ecosystem.
Core Banking System (CBS) Enhancement: To improve system performance, Capacity
Augmentation, Performance Tuning of critical services of CBS was undertaken. In addition,
other measures for improving the transaction processing speed at the CBS, In-Memory
caching solution initiative has been undertaken which shall substantially off-load the
load from CBS and shall serve as the first step towards our journey of hollowing out the
core.
Launch of Open Banking & API Gateway: A significant milestone was the launch
of our Open Banking and API Gateway platform, enabling secure and seamless integration
with trusted fintech partners and corporate clients. Multiple API integrations with
Corporate clients and fintech partners have been successfully delivered.
Cloud Adoption and Modernization: We successfully set up a Cloud Landing Zone,
establishing a virtual Data Center on the cloud to reduce turnaround time for new
projects. The migration of our UPI and IMPS solutions to the cloud now supports a growth
of 20 crore transactions monthly and has been recognized with the "Best Cloud
Futurist Award".
C. Foreign Exchange Earnings and Outgo
The Foreign Exchange earned in terms of actual inflows during the year and the Foreign
Exchange outgo during the year in terms of actual outflow:
1. During the Year ended 31.03.2025, the Bank earned Rs.198.47 lakhs and spent
Rs.176.88 lakhs in foreign currency. This does not include foreign currency cash flow in
derivatives and foreign currency exchange transactions.
2. Except as reported in para 16 (m) of Schedule 18, no significant and material orders
were passed by the regulators or courts or tribunals impacting the going concern status of
the Bank's operations in future.
3. No Stock options were issued to the Directors of your Bank.
4. There has been no change in the nature of business of the Bank.
5. Being a banking company, the disclosures relating to deposits as required under rule
8 (5)(v) & (vi) of the Companies (Accounts) Rules, 2014, read with section 73 and 74
of the Companies Act, 2013 are not applicable.
6. There is no application or proceeding pending against the Bank under the Insolvency
and Bankruptcy Code, 2016 during the year under report.
7. There was no instance of one-time settlement with any other Bank or financial
institution during the year under report.
Annual Return
In accordance with the provisions of Companies Act, 2013, the Annual Return of the Bank
for the financial year 202425 in the prescribed Form MGT-7 is available on the website of
the Bank at: https://www.jkbank.com/investor/financials/ annualReturns.php.
Directors Responsibility Statement
Pursuant to Section 134 (3) (c) of the Companies Act, 2013, the Board of Directors
hereby state that:
(a) in the preparation of the annual accounts, the applicable accounting standards had
been followed along with proper explanation relating to material departures;
(b) accounting policies have been selected and applied consistently. Reasonable and
prudent judgments and estimates have been made so as to give a true and fair view of the
state of affairs of the Bank at the end of the financial year and of the profit and loss
of the Bank for that period;
(c) proper and sufficient care has been taken for the maintenance of adequate
accounting records in accordance with the provisions of the Act for safeguarding the
assets of the Bank and for preventing and detecting fraud and other irregularities;
(d) the annual accounts have been prepared on a going concern basis;
(e) internal financial controls have been laid down to be followed by the Bank and such
internal financial controls are adequate and operating effectively; and
(f) proper and adequate systems are in place to ensure compliance with the provisions
of all applicable laws and that such systems are adequate and operating effectively.
Adequacy of Internal Financial Controls related to Financial Statements
The Bank has adequate internal controls and processes in place with respect to its
financial statements which provide reasonable assurance regarding the reliability of
financial reporting and the preparation of financial statements in accordance with
Generally Accepted Accounting Principles.
These controls and processes are driven through various policies, procedures and
certifications. The control environment of the Bank is adequate enough to provide
reasonable assurance regarding the reliability of financial reporting and the preparation
of the Bank's financial statements. The processes and controls are reviewed periodically.
Requirement for maintenance of Cost Records
The cost records as specified by the Central Government under section 148(1) of the
Companies Act, 2013 are not required to be maintained by the Bank.
CEO & CFO Certification
Certificate issued by Managing Director & CEO and Chief Financial Officer of the
Bank, for the financial year under review, was placed before the Board of Directors in
their meeting held on May 05, 2025 in terms of the Regulation 17(8) of the Listing
Regulations.
Divergence in asset classification and provisioning for NPAs
Based on the condition mentioned in RBI circular, no disclosure on divergence in asset
classification and provisioning for NPAs is required with respect to RBI's supervisory
process for the financial year ended March 31, 2025.
Customer complaints and grievance redressal
Details of customer complaints and grievance redressal is reported in Schedule 18 -
Notes on Accounts of the Financial Statements, which form part of the Annual Report.
Compliance on Maternity Benefit Act, 1961
The Bank has complied with the applicable provisions of Maternity Benefit Act, 1961 for
female employees of the Bank with respect to leaves and maternity benefits thereunder.
Acknowledgements
The Directors thank the valued customers, shareholders, well-wishers and correspondents
of the Bank in India and abroad for their goodwill, patronage and support. The Directors
acknowledge with gratitude the valuable and timely advice, guidance and support received
from Government of India, Government of UTs of Jammu & Kashmir and Ladakh, Reserve
Bank of India, Securities and Exchange Board of India (SEBI), Insurance Regulatory
Developmental Authority (IRDA), NABARD, SIDBI, IBA, FIMMDA, FEDAI, Stock Exchanges,
Ministry of Corporate Affairs, Registrar of Companies, Comptroller & Auditor General
of India, Financial Institutions and the Central Statutory Auditors of the Bank in the
functioning of the Bank.
The Directors place on record their deep appreciation of the valuable contribution of
the members of the staff at all levels for the progress of the Bank during the year and
look forward to their continued cooperation in realization of the corporate goals in the
years ahead.
For and on behalf of the Board of Directors |
|
S. Krishnan |
Amitava Chatterjee |
Independent Director |
MD & CEO |
Place: Chennai |
Place: Jammu (J&K) |
Date: August 01, 2025 |
Date: August 01, 2025 |